Відгуки гостей
Загальний рейтинг
7,3
Добре
На основі 9 385 відгуків
Посадка
7,2
Комфорт
7,3
Екіпаж
8,0
Розваги
7,6
Харчування
6,2
Пошук дешевих квитків на рейси Icelandair
Туди і назад
Економ
Інформація про авіакомпанію Icelandair
| Код IATA | FI |
|---|---|
| Маршрути | 60 |
| Найпопулярніший маршрут | Рейк'явік Кефлавік Інтернешнл – Копенгаген Аеропорт Копенгагена |
| Airports Served | 31 |
| Головний аеропорт | Рейк'явік Кефлавік Інтернешнл |
Останні відгуки
Оцінка клієнтів
1214
1290
987
411
273
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10,0
Плюси: Comfortable
Мінуси: Nothing
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10,0
Плюси: The crew was nice, however, they also give varying information. We had frequent flier tickets and when I checked in, the screen stated no extra charge for check in bags and I also called the customer service. When I got to the airport in Hamburg, they wanted to charge me $100 for a bag. I asked the lady behind the counter to call the main office because she said she has no authority to change the fee. I called the main office and had the person in office tell the agent at the airport that it is a mistake and that there is no charge.
Мінуси: Better communication between all aspects of the company.
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7,0
Плюси: My seat cushion was out of alignment so not great. But I like the two side seat configuration.
Мінуси: Boarding is a zoo. Board by row. It’s faster.
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10,0
Плюси: I liked the northern lights look after boarding upon introduction of the captain and crew members. Everyone was super personal and uninformed looked great. The best part was when they started boarding from the last row, which is the most logical and efficient way to do it
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6,3
Плюси: Icelandair crew were very hospitable and accompodating
Мінуси: I have never sat in such a narrow seat. Literally could not put my hand down the side to pull out my seat belt. Two days later I still have sores from where the side of the seats hit my hips. Did not even provide complimentary peanuts.
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9,6
Плюси: Fast boarding and on time
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6,4
Плюси: That I got to visit a place as mystical as Iceland for such a low and affordable flight. My departure flight with Iceland Air was on time and although the return was a bit tardy the company did an excellent job with being transparent.
Мінуси: The flight crew could have been a bit more polite
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5,0
Плюси: Got assisted to the plane by airport staff as I was in a wheelchair
Мінуси: Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing
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5,3
Мінуси: Took far too long for drinks service into the flight. Almost 2 hours in before drinks came around to me
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5,0
Плюси: Love the 757 fleet of Icelandair. Professional crew.
Мінуси: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.
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10,0
Плюси: AOK!
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10,0
Плюси: Good experience overall, no issues at all
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6,0
Плюси: No legroom
Мінуси: More legroom and snacks offered
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8,8
Плюси: Seat was comfortable, enough entertainment, staff is super nice
Мінуси: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why
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9,6
Плюси: Crew and pilots were amazing. Very comfortable flight.
Мінуси: Cabin was a little to warm.
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4,6
Мінуси: No internet as described. Little leg room. Small seats
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9,3
Плюси: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.
Мінуси: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.
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8,0
Мінуси: Food options
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8,0
Мінуси: Food options
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6,8
Мінуси: It was too warm. The air above was not cool
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3,0
Мінуси: Not enough room, way too crowded, all food is charged, entertainment content is pre-historic. A lot of room for improvement for the price you pay
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8,0
Плюси: Clean
Мінуси: Better organized boarding Snacks (only via purchase)
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2,0
Мінуси: Another no go!
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2,0
Мінуси: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.
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4,3
Плюси: On time. Good entertainment.
Мінуси: No free food, limited beverage service, pushy crew.
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5,3
Плюси: Was on time.
Мінуси: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.
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9,5
Плюси: Crew was great, everything was timely and efficient.
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10,0
Мінуси: Even the layover was good. Seeing the northern lights from.the plane was spectacular
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7,6
Плюси: Boarding
Мінуси: Food
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8,0
Плюси: Long flight, the pillows and heavier blankets were a nice welcome. Pretty empty flight on the way to Iceland so everyone was allowed to stretch out.
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6,3
Плюси: Everything was on time, crew was professional, flight was really pleasant
Мінуси: Boarding was really uncomfortable - line starts at one floor and then you have to slowly climb the stairs one step at a time while holding your carry on bag. Line move slowly because of required security questioning at the gate. It’s an absolutely normal procedure and staff was really nice, but stairs - that’s what make your experience unpleasant.
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8,6
Плюси: The getting Paris France with no delay was great! The crews where nice and the check in with quick.
Мінуси: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.
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8,6
Плюси: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.
Мінуси: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!
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8,0
Плюси: Seats not that good need softer seates for long haul flights
Мінуси: Dissapointed that my flight info screen does not rotate and update the screenshots like they used
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10,0
Плюси: Crew are great. Very professional.
Мінуси: Can’t complain.
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4,6
Мінуси: More comfortable seats
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8,0
Плюси: Great entertainment options
Мінуси: No internet from Chicago to Iceland didn't help
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8,0
Плюси: The crew was very nice.
Мінуси: I think the airline should offer something to eat on these long flights. For example, a small sandwich & a drink.
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8,0
Мінуси: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.
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3,3
Мінуси: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.
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10,0
Плюси: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.
Мінуси: Nothing,
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8,0
Мінуси: You have to pay for your food. What’s up with that?
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6,6
Мінуси: It wasn't at all clear that checked baggage was not included. This added a surprise extra hundreds of dollars to our trip. But the flight itself was fine, seats were too close when reclined, but everything was on time and efficient.
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9,0
Плюси: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.
Мінуси: Tv unit was broken in my seat.
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7,2
Плюси: crew was verry good
Мінуси: more pading for the seats
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10,0
Плюси: Yes-yes
Мінуси: All good
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10,0
Плюси: Great aisle seat on a modern plane.I was in the middle seat on an older plane for the trip there (close to 8 hours), and it wasn’t as comfortable. The trip from Reykjavík to Seattle was great: comfortable seat and more room, though they were both in the same fare class.
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9,6
Плюси: Crew was very nice, efficient
Мінуси: Boarding in Iceland
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8,0
Мінуси: Warm bus for the transfer from one plane to the next
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8,0
Мінуси: Warm bus for the transfer from one plane to the next!
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8,0
Плюси: Arrived safely
Мінуси: Warm bus at the Reykjavik airport
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4,6
Мінуси: The seats are too hard to sit in for more than an hour or two, and would sometimes not stay reclined. There were no free snacks or food, and it was a five hour flight.
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6,0
Плюси: Crew was pleasant, flight was excellent, boarding was smooth, LOVED water upon arrival on plane
Мінуси: Seats were uncomfortable, provide herbal/decaf hot tea, dried fruit snacks, BETTER SEATS, More plush maybe lumbar support, peanut butter & jelly sandwiches, minimal air circulation
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7,2
Плюси: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.
Мінуси: My TV didn’t work - long flight to have no screen access.
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7,2
Плюси: The price
Мінуси: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.
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6,8
Плюси: Crew was great and seat comfortable except my entertainment system wasn’t working. But the crew member offered me a different seat.
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4,6
Мінуси: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.
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10,0
Плюси: The crew was very attentive. They constantly made sure we were hydrated and comfortable.
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7,0
Плюси: The overall experience was okay, no food service and seats were not super comfy.
Мінуси: More leg space for a long flight and free snacks.
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7,2
Плюси: In general everything is very good- clean, professional, friendly.
Мінуси: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.
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Статус рейсу
Icelandair – карта маршрутів
Icelandair – популярні аеропорти
Контактна інформація Icelandair
- FI Код IATA
- +1 800 223 5500 Подзвонити
- icelandair.com Відвідати
Умови скасування авіакомпанії Icelandair
Відповідно до того, як розвивається ситуація з коронавірусом, авіакомпанія Icelandair постійно оновлює свої правила перевезення. Щоб дізнатися про поточні умови скасування Icelandair, зверніться до її служби підтримки напряму. Найновішу інформацію щодо зборів за внесення змін до бронювання та його скасування можна знайти на сторінці з правилами та рекомендаціями для пасажирів Icelandair.
Інформація про статуси рейсів, їх скасування та затримку надано сайтом Flightstats.com. Дані Flightstats можуть не завжди бути точними. Обов'язково звіряйте отриману інформацію безпосередньо з даними авіакомпанії.