Concorde El Salam Hotel Sharm El Sheikh

nothing, is not at all 5 stars level.the website is not matching at all with the reality.please take care on the further because this experience is unacceptable.

is not that i was expected.the quality of the room, the service in general, ....on the reception nobody was speaking english.

Personnel was customer-oriented and friendly, location was also good - in the middle of the bay, few steps from SOHO square, so there was a place where you could walk outside the hotel

The room was quite old and a bit scuffed, the territory was not impressive. The hotel has only two restaurants.

The beach part of the hotel

Noise of plains because in front of airport, cleanness of room

The pools and beach were lovely and the snorkeling just of the beach was fantastic. The airport transfer was very convenient and there were lots of facilities and activities available.

Due to the size of the hotel some of the service was disappointing. It can take a while to check-in and out, there don't seem to be enough waiting staff and some of our requests through room service were simply ignored or forgotten. While these aspects were frustrating we still enjoyed our stay. Note that there are two separate hotels which is not clear from the website. One is next to the beach and the other is accross the road next to the airport.