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Dirty, and poor customer service...
Convenient location, a nice outdoor pool, and ok gym (though tiny)
Difficult staff, very unfriendly and un-accommodating, spent most of my first day arguing with them about a mistake on their end - first with my room, then with the price. Dirty towels, sheets, room overall
Great hotel friendly staff
The staff was very friendly and very helpful. The staff spoke English and other languages to accommodate all guest. The location and it's close proximity to the beach was very convenient. I would definitely stay here again!!!
I didn't like that I could not invite a guest up to the room.
The day staff are very rude unpolite not helpful,
The breakfast, the night shift,
The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,
Fairly cheap price for the location. Staff let us keep our bags at the hotel for a few hours after we checked out. Good water pressure in the shower.
The rooms had very little sound insulation. Everything happening in the hallway sounded like it was in the room. Workout facilities aren't available until 9 am.
poorly mantained, a bit moldy
Proximity to city, copacabana beach, shops, transportation and restaurants.
Internet connections were not always at 100%. Lots of disconnects, but staff was good at crediting unused time.
Location and breakfast were very good
The facilities (incl. rooms) were pretty old and not well maintained
The staff were amazingly helpful and friendly. My upgrade to a suite was a pleasant surprise. Wall-mounted flat-screen tv was great.
The decor is outdated, and needs updating.
good service, price, cleaniness
Hotel Astoria Copacabana, що у центрі м. Ріо-Де-Жанейро, район Копакабана: Пляж Копакабана і Військова база «Форті ді Копакабана» розташовані за 15 хв на машині. Пропонуються такі вигоди: бізнес-центр, пришвидшена реєстрація та експрес-виїзд.
на основі 3 494 відгуків
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