Останні відгуки
- Усі відгуки
- Позитивні
- Нейтральні
- Негативні
-
10,0
Плюси: The staff couldn’t be more helpful and pleasant
Мінуси: Extended hours
відгук від
-
10,0
True customer service
Плюси: Mgr Josh and assist. Mgr Dan at Keyport, NJ location went above and beyond to work out wrinkles in my reservation and saved my vacation.
відгук від
-
2,0
Wow it was bad
Плюси: Nothing
Мінуси: Car had a whole in the floor of the driver side. Enough of depth in the hole that my shoe would get caught. No smoking policy is great, but the seat had a cigarette burn hole. The customer service rep was rude and dismissive. Also they called me like three times to confirm my rental, I confirmed the rental and price, yet when I got there they held another $250 on my CC. When I said that wasn't the quoted price again they were dismissive. YUCK!
відгук від
-
4,0
Disappointed
Мінуси: Quality of car was not as expected. Rental was a Nissan Versa - felt like I was driving s tin can. Dropped off car at noon. My daughter left an expensive pair of sneakers on back floor. Called to retrieve sneakers and was told the car was sent to another location, cleaned and retested at 3pm, but noting was in Loat-and-Found. I feel that as soon as the car is cleaned, a call should be placed to the person returning the car to notify them that an item was was left in the car.
відгук від
-
2,0
Wow it was bad
Плюси: Nothing
Мінуси: Car had a whole in the floor of the driver side. Enough of depth in the hole that my shoe would get caught. No smoking policy is great, but the seat had a cigarette burn hole. The customer service rep was rude and dismissive. Also they called me like three times to confirm my rental, I confirmed the rental and price, yet when I got there they held another $250 on my CC. When I said that wasn't the quoted price again they were dismissive. YUCK!
відгук від
-
4,0
Disappointed
Мінуси: Quality of car was not as expected. Rental was a Nissan Versa - felt like I was driving s tin can. Dropped off car at noon. My daughter left an expensive pair of sneakers on back floor. Called to retrieve sneakers and was told the car was sent to another location, cleaned and retested at 3pm, but noting was in Loat-and-Found. I feel that as soon as the car is cleaned, a call should be placed to the person returning the car to notify them that an item was was left in the car.
відгук від
