Angel City By Turnau

The location of the appartments

The room was not clean- windows never cleaned before. The beds are of very poor quality and the towels were not fresh. It does't give you a safe feeling when everybody is able to access the building, and the garage is warning for steeling. This is not an alternative to hotel, and it is hard to understand for a new building how it can be destroyed after few months.

Appartment was modern, well furnished and centrally located close to train and bus station and the city centre

Collection of keys was not easy & area appartment is located in is quite noisy as close to the main roads and train station

The location - very close to the Old Town.

This is not a hotel but an "apartment" in a block of flats. It was dirty and hot. We had to ask for the floor to be cleaned as there was a lot of dust and hair ... It is located in a brand new building and in the rooms there was a lot of builders dust, which was even inside of the cupboards. We had to was plates and cuttlery before use. They had a washing machine and dishwasher but did not provide us with any tablets. There was not even any kitchen towles to dry our hands after washing up. There was no air conditioning and the flat is facing a very busy and noisy road. To use our mobile phones we had to go outside as there was something strange with the reception - every time we tried to call we were connected with a different country.

The apartment was bright and spacious with lots of wardrobe space. It was located across the road from a large shopping centre which was beside the train and bus stations. It was 5 mins walk from old town.

No air conditioning, so windows open at night. Noisy at night from the screech of trains and the pulsing of music at the traffic lights. Met one member of staff but most communication done by text to noone in particular. Room not ready on arrival, has to spend one night at another location. Did not show up a the time they told us to be packed and ready to move at.... Customer relations could be better. Ok for the money.