Плюси: "The service was great, crew was sweet and accommodating, food was good"
Мінуси: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
Плюси: "All was great."
Мінуси: "The airline has so many people from far away places waiting too long for their next connections"
Плюси: "Crew was good but could be better...timeing was very good."
Мінуси: "Food, entertainment"
Плюси: "The Turkish Airline crew are treat you as guests not as customers."
Плюси: "It was a true Turkish Airlines experience! Awesome as always!"
Плюси: "The service"
Мінуси: "No entertainment. Late boarding."
Плюси: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Мінуси: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Плюси: "Cost of seat."
Мінуси: "Nothing! It’s no comfortable at all!"
Плюси: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Мінуси: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Плюси: "Unlimited booze. Tons of movies. Classy airline"
Мінуси: "customer service needs upgrading"
Плюси: "I liked the new airplane and the comfortable seats."
Мінуси: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Плюси: "Great service"
Мінуси: "No room"
Плюси: "Free meal and drinkd"
Мінуси: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Мінуси: "Customer service"
Мінуси: "Nothing beat"
Плюси: "Will never use kayak again"
Плюси: "great entertainment, pretty comfortable, good service"
Мінуси: "a little bit of a delay"
Плюси: "Superb entertainment system"
Мінуси: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Плюси: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Мінуси: "No air in cabin"
Мінуси: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Плюси: "Short flight-everything fine. Great plane."
Мінуси: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Плюси: "I was upgraded to buisnes class :)"
Мінуси: "Every thing was ok"
Плюси: "Entertainment and food was good."
Мінуси: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Плюси: "I have been travelling on the Turkish airline since years and it is definitely the best"
Плюси: "Excellent customer service"
Плюси: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Мінуси: "שום דבר"
Плюси: "The service was good"
Мінуси: "Didn't like the airplane. Bit old. Too long till boarding."
Плюси: "good job rushing us to the correct gate"
Плюси: "friendly crew and superior service"
Плюси: "Add good airline to Atlanta to eu"
Плюси: "Once on the plane everything was fine."
Мінуси: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Плюси: "Smooth flight"
Мінуси: "flight canceled , i flew diff, airlines"
Плюси: "Great entertainment and food."
Мінуси: "Boarding was very long."
Плюси: "Good service"
Мінуси: "They need better movies and music"
Плюси: "Food was good. Flight was fast. On time."
Мінуси: "There was no entertainment on the first flight at all. Seats are very cramped"
Плюси: "Pleasant crew, great quality service, good food."
Мінуси: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Плюси: "It was a quick 2-hour flight with a delicious meal."
Мінуси: "I sat in the only seat that didn't have a working personal entertainment system."
Плюси: "Crew was very nice"
Плюси: "everything was good and don rhith"
Плюси: "Everything was perfect during the flight."
Плюси: "I didn't eat the food because I have dietary restrictions but it looked decent."
Плюси: "Movies crew"
Мінуси: "All was good"
Плюси: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Мінуси: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
Плюси: "yes. It was perfect."
Мінуси: "Flight attendant didn’t smile @ all, it was like we are on her way."
Мінуси: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."
Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."
Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."
Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."
Мінуси: "Nothing in time"
Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Плюси: "Very nice plane and we left on time and the flight was very smooth."
Плюси: "flight crew was amazing."
Мінуси: "Boarding was poorly handled by airport staff"
Плюси: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Мінуси: "Flight was delayed"
Плюси: "Helpful crew"
Плюси: "It was a fairly ordinary flight"
Мінуси: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Плюси: "Simple no frills airline"
Мінуси: "Short flight and unmemorable (that's a good thing)"
Плюси: "Absolutely nothing"
Плюси: "Tallin airport is beautiful"
Мінуси: "Lost luggage and indifferent assistance."
Мінуси: "Flight was late"
Мінуси: "would not check my bag to final destination"
Мінуси: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."
Плюси: "Newer plane for this stretch."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Плюси: "Quick boarding, pleasant crew"
Мінуси: "Small propeller plane with very limited room, no in-flight service,"
Плюси: "If water was free it would be better. Other than that everything was fine"
Плюси: "Flight was short and sweet, no problems to report."
Плюси: "Easy for my friend and I"
Плюси: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"
Мінуси: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Мінуси: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"
Мінуси: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."
Мінуси: "I needed to cancel the flight a month before, and I got no refund"
Мінуси: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Плюси: "Boarding went well and crew was nice."
Мінуси: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Мінуси: "paying for water!"
Мінуси: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Плюси: "Quick boarding once the plane finally arrived. Planes are new."
Мінуси: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."
Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."
Плюси: "On time"
Мінуси: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"