Пошук дешевих авіаквитків з Італії до Харкова

Плюси: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Мінуси: "You should take this issue very seriously"

Плюси: "Turkish Air’s boarding is very good and their food and entertainment is good"
Мінуси: "I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc."

Плюси: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."

Плюси: "Everything"

Плюси: "Service and food"
Мінуси: "None"

Плюси: "Food and entertainment"
Мінуси: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."

Плюси: "Great staff on board!"

Плюси: "Great service!"

Плюси: "Everything good"
Мінуси: "All good"

Плюси: "The way flying was meant to be."

Мінуси: "More staff to ease boarding--a passenger tripped and was "run over" by other passengers"

Мінуси: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Плюси: "Good food, comfortable seat, good timing."
Мінуси: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."

Плюси: "Convenient take off time. Arrived earlier for better connection."
Мінуси: "Nothing"

Плюси: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"

Плюси: "El almuerzo fue muy rico y la atención del personal excelente"
Мінуси: "Un poco de calor en la cabina me pareció raro pero llamativo"

Плюси: "Great short flight and we even received a meal as well as free headphones."

Плюси: "Our flight attendant were very nice, efficient, and on top of everything."
Мінуси: "it was such a good experience. I liked everything"

Плюси: "Very organized and efficient."

Плюси: "Attentiveness Professionalism"

Плюси: "Service and people."
Мінуси: "Long lines...far away gates...and double security check with pat down...besides having electronic items taken away and a separate line to pick that up and separate line to pick up our baggage in Miami"

Плюси: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Мінуси: "My luggage was ruined due to poor handling."

Плюси: "The ride was very smooth and entertainment was good. Food was okay. Attenants were friendly."
Мінуси: "Extremely hot no air conditioning. .and seats very cramped. This was unbearable."

Плюси: "Very good legroom"

Плюси: "Price"
Мінуси: "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."

Плюси: "1.The in flight entertainment options such as movies, TV programs and music, offered in flight were very good. Many recent movies and TV programs 2. For long international flights, the airline still provides disposable slippers, toothbrush, and eye cover for every passenger 3. Crew members on board were friendly and service oriented"
Мінуси: "1. Poor support for passengers with international transfers. We took Turkish airline to fly from Rome to San Francisco with an overnight stopover in Istanbul. The airline promised overnight stay and transportation. When we got into Istanbul airport after 11:00pm as scheduled, there was no support from the airline. Different airline staff provided different answers. Very confusing. The on-site transfer desk support was unfriendly and not helpful. 2. Tight seat configurations for international flights. For our 13-hour flights, the seats were not comfortable."

Плюси: "Employees were very helpful. Service was great."

Мінуси: "بغينا نموت"

Плюси: "The food was great and the entertainment system kept everyone occupied during the flight."
Мінуси: "Nothing."

Плюси: "Flawless in every way"

Плюси: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Мінуси: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."

Плюси: "Nothing. Had to cancel didn't go"
Мінуси: "That they changed the flight schedule twice making it impossible to go."

Мінуси: "less seat space"

Плюси: "Promptness Courteous staff Personalized entertainment"

Мінуси: "Na"

Плюси: "Nice staff, food was good, comfortable seats"

Мінуси: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"

Плюси: "Everything"

Плюси: "great food"

Плюси: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Мінуси: "gerat flight,no complaints."

Плюси: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Мінуси: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Плюси: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Мінуси: "Nothing negative"

Плюси: "The food was great and the movie selection was also good"
Мінуси: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."

Плюси: "Great service!!!"
Мінуси: "Nothing!"

Плюси: "The flight itself was fine, once I paid for it a second time!"
Мінуси: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Плюси: "One of best experiences flying. First rate and can't beat the price."

Плюси: "US airlines ought to take lessons on customer service and satisfaction!"
Мінуси: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Плюси: "Excellent seating space"

Плюси: "There was a full meal served. Free blockbuster movie."

Плюси: "Plane on time, new plane, nice crew."
Мінуси: "Ability to move seats."

Плюси: "I did not fly"

Плюси: "לעלכלהלכ"
Мінуси: "עלכללט"

Плюси: "The crew was very professional and I cannot complain about that."
Мінуси: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Мінуси: "The food"

Плюси: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Мінуси: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Плюси: "Friendly crew"
Мінуси: "Long check-in lines Seats uncomfortable"

Плюси: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Мінуси: "Space between the seats."

Мінуси: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Плюси: "The crew was so helpful and nice"
Мінуси: "I was happy with everything"

Мінуси: "Seats are terrible."

Плюси: "The crew was very friendly and helpful."
Мінуси: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Мінуси: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."

Плюси: "The price"
Мінуси: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Плюси: "We got to our destination."
Мінуси: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Плюси: "Smooth flight"
Мінуси: "No terminal connection"

Плюси: "Easy to book. Comfortable flight."
Мінуси: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Плюси: "Staff was nice and felt bad for their company’s policy."
Мінуси: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."

Мінуси: "You have to inform the customers, that company needs you to have a visa"

Плюси: "The crew was really nice"
Мінуси: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"

Плюси: "Plane new & in good condition"
Мінуси: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Плюси: "Everything was on time, no delays. Polite crue. Easy boarding."
Мінуси: "The seats are not comfortable at all"

Плюси: "Cheap flights, priority boarding."
Мінуси: "No meal included, no entertainment provided"

Плюси: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Плюси: "Nothing!"
Мінуси: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Плюси: "Space. Priority Boarding"
Мінуси: "Strong bad smell. One hour late for departure."

Плюси: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Мінуси: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Мінуси: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"

Плюси: "fast"
Мінуси: "hot on the plane"

Мінуси: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."

Плюси: "Cheap flights and convenient airport"
Мінуси: "Seats uncomfortable and hot"

Мінуси: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."

Плюси: "Cabin Crew and Pilot did their best"
Мінуси: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Плюси: "NOTHING! !!! VERY POOR wizz air!!"
Мінуси: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Мінуси: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."

Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no free water"

Мінуси: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Мінуси: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."

Плюси: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Мінуси: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Плюси: "Non stop"
Мінуси: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"

Мінуси: "All was good"

Мінуси: "Long wait in line to get on the airplane, No bathroom availability!"

Плюси: "Flight on time"
Мінуси: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."

Плюси: "There really isn't a lot to like except the base ticket fare."
Мінуси: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."

Плюси: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Мінуси: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."

Плюси: "online check in"

Мінуси: "Not charging for a small bottle of water would be nice."

Мінуси: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."

Плюси: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Мінуси: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Мінуси: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."

Плюси: "The crew in the aircraft were good but the ground services were poor"
Мінуси: "The ground staff should respect travelers. And they should look to customers satisfaction more"

Плюси: "No different than other airlines as far as airplane goes. Crew was OK."
Мінуси: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."

Плюси: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Мінуси: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."

Мінуси: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Плюси: "Evry think"

Плюси: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Мінуси: "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Плюси: "They delivered me my order sanwhich and flight was on time"
Мінуси: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"

Плюси: "The price. It was cheap this time around."
Мінуси: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."

Плюси: "Friendly staff. Comfortable plane"
Мінуси: "Delayed but only 15 min"

Плюси: "Nothing"
Мінуси: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."

Плюси: "Easy smooth boarding. Peaceful flight."
Мінуси: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"

Плюси: "I arrived alive!"
Мінуси: "Service was poor, plane was hot, not my best flight experience by far"

Плюси: "None"
Мінуси: "Very bad experience overall"

Мінуси: "1 hour delay nearly cost me my connection no assistance provided"

Плюси: "Bording was fast and the plane took off on time."

Плюси: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Плюси: "Friendly crew. Pretty much on time departure. Comfortable."
Мінуси: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."

Мінуси: "Space for the leg"

Мінуси: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."

Плюси: "I like to travel always travel with KAKA"

Мінуси: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Плюси: "You get what you pay for, nothing more and nothing less."
Мінуси: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."

Плюси: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Мінуси: "The space between the seats could have been a bit roomier."

Мінуси: "Late boarding for unknown reason."

Плюси: "nothing."
Мінуси: "everything"

Мінуси: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Плюси: "It has good crew members and fine alternatives for eating."
Мінуси: "No entertainment option is available."

Мінуси: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"

Мінуси: "At check in staff did not know that I had 20 kg baggage allowance"

Плюси: "On time"

Плюси: "clean aircraft"
Мінуси: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"

Плюси: "Reasonable for the price paid"
Мінуси: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Плюси: "No problems at all, everything was OK and most important, on time"

Плюси: "Very nice crew, smooth flight, on time."

Мінуси: "The way of talking to the passengers."

Плюси: "Nothing"
Мінуси: "Late in time"

Мінуси: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"

Мінуси: "We wait 1.5 hour....no good air conditional....no water and no juice"

Мінуси: "No information flight delay until you find yourself."

Мінуси: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."

Плюси: "Nothing"

Плюси: "Nothing"

Мінуси: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"

Мінуси: "not direct flight"

Плюси: "After my entire nightmare the flight attendant gave me a free coffee."
Мінуси: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."

Мінуси: "We arrived late and had to run over the airport to not missing our next flight. Arrived from Paris and had to take flight Istambul to Antalya."