Плюси: "The crew was really nice and very attentive."
Плюси: "Food is delicious"
Мінуси: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"
Плюси: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Мінуси: "Free WiFi and Dancing boys"
Плюси: "The crew was great."
Мінуси: "Food wasn't that great."
Плюси: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Мінуси: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Плюси: "Very courteous, friendly, professional flight crew and gate crew."
Мінуси: "Nothing to mention...very pleased"
Плюси: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Мінуси: "I wish you can do something for me Because the tickets is really expensive"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Slow boarding while passengers stand in the queue, late take off"
Мінуси: "Refund my ticket"
Плюси: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Плюси: "Q-suites are fantastic."
Мінуси: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"
Плюси: "seat was great"
Мінуси: "flight attendant should be nicer"
Плюси: "Delighteful experience"
Мінуси: "Better guidance at transit stop"
Плюси: "Plenty of room to move around"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Food was excellent and the crew updated us through out the flight"
Мінуси: "That fee for overweight was excessive"
Плюси: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Мінуси: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Мінуси: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"
Плюси: "Good food and good hospitality"
Мінуси: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Плюси: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Плюси: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Мінуси: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Плюси: "Food was great Seats were comfortable Everyone was super nice"
Плюси: "Great service and crew"
Мінуси: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Плюси: "Good food. Great staff and service"
Мінуси: "I wish there was more seating room and unusually long waiting time for toilets."
Плюси: "Checkin crew was rude and was not at all respectful"
Мінуси: "Checkin crew was rude and was not at all respectful"
Плюси: "Every thing is great."
Мінуси: "Food Seat great service"
Плюси: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Плюси: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Плюси: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"
Плюси: "smooth and on time with efficient service."
Плюси: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Мінуси: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Плюси: "Hospitality, boarding process"
Мінуси: "Food was slightly undercooked (chicken). Should have better process to check for that"
Плюси: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Мінуси: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Плюси: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Мінуси: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Мінуси: "Luggage items are missing."
Плюси: "It was excellent."
Мінуси: "It was excellent."
Мінуси: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Плюси: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Мінуси: "I was very pleased with my flight. I really have I complaints."
Плюси: "everything was as expected from a world-class in the travel world."
Мінуси: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Плюси: "Vegetarian food options"
Плюси: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."
Плюси: "Inflight services, food"
Мінуси: "Wheelchair services in India, person left in between and had to walk with pain in my foot for a distance."
Мінуси: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."
Мінуси: "The boarding was unusually long. We stood in line for twenty minutes to board the plane. This was difficult for many. The staff and airlines were unorganized and scattered."
Плюси: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Мінуси: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."
Плюси: "The crew was great and service and meals where wonderful"
Плюси: "Great food options, very tasty. Crew was attentive, polite and professional."
Мінуси: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."
Плюси: "Food on the second leg ( Istanbul to Delhi ) of the journey was good."
Мінуси: "Poor Boarding In Chicago, no lines were formed to let people board in an organized fashion. Insufficien/inappropriate food ( BEEF Prevented choices ) - Eliminate beef from your food choices. Many people like me can eat Non vegetarian meals like chicken, fish , EXCEPT BEEF Ran out of the Salmon fish dish. I was given a snacking cheese sandwich instead! This would not have happened if you had selected other than a beef dish! Cramped seating. The airlines greed shows in picking out the seat placement design. The plane had extremely limited knee room. I'm five foot five inches tall and my knees were almost touching the seat in front."
Плюси: "The little details...slippers, nice meal, foot rests, deep carryon bins."
Мінуси: "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."
Плюси: "In flight entertainment system and food. Courteous crew."
Мінуси: "That they destroyed one of our suitcases"
Мінуси: "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."
Плюси: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
Мінуси: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
Плюси: "The service was very nice and courteous"
Мінуси: "The seats don’t match up to the comfort level and privacy of the other airlines"
Плюси: "Service, flight and landing, exceptional!!!"
Мінуси: "No cons..."
Плюси: "service, no delays."
Плюси: "Easy check in"
Мінуси: "Please include sea food in your menu"
Плюси: "Flight was on time, great cabin crew."
Мінуси: "Seats and Food was not as good as it used to be."
Плюси: "Comfortable but narrow seats."
Мінуси: "Entertainment system could do with more selection."
Плюси: "Good personal movie choices"
Мінуси: "Taking a bus to plane"
Плюси: "Good trip great service"
Плюси: "Turkish airlines has great service and crew in plane."
Мінуси: "Hi, The flight was great. However my layover at airport lounge was long. I didn't like their (Turkish Business lounge)policy for not letting me have the room to sleep as the layover was more than 7hrs. I was told to ask for a hotel at reception. When i did, they said that they dont have any hotel inside and cant take me to ourside hotel too. The staff at reception of lounge was not courteous either. I only needed the room to sleep for 3 or 4 hrs. Anyway, the flight itself was great, no complaints"
Мінуси: "bus service to the plane"
Плюси: "I sat in coach but was treated like I was in first class. Hot towels. Entrees were very excellent. The food was above what I expected coach meals to be from my experiences flying different carriers to over 8 different countries. The customer service was amazing! The lady flight attendant for my section was very attentive and friendly. When I came out of the bathroom, I accidentally interrupted one male flight attendant from doing his job, he politely gestured which reassured me that he would be right with me when he was done with what he was doing. I asked him if they had any heartburn or antiacids available which they didn't. These 2 interactions with the flight attendants made the flight very enjoyable."
Мінуси: "I was in couch and in the middle seat. I usually get the aisle or window so it was a hard adjustment to sleep in the middle seat because I didn't have leg room and couldn't lean my body against anything so I had to shift often to avoid my bottom from feeling numb."
Плюси: "Constant service, food, entertainment."
Мінуси: "Seat area is too small. No room for legs/feet. Garbage was not picked up."
Мінуси: "They lost one of our bags."
Плюси: "The service was impeccable!"
Плюси: "Boarding was smooth"
Мінуси: "Food needs improvement and staff should be more friendly."
Плюси: "crew was very very nice!"
Мінуси: "not enough leg room"
Мінуси: "The crew was very professional and helpful"
Плюси: "food was amazing"
Мінуси: "Crew was slow to pick up trays."
Плюси: "The food and comfortable plane and nice staff"
Плюси: "There was a lot to choose entertainment wise."
Мінуси: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Плюси: "Crew were excellent making everyone comfortable in a long flight."
Мінуси: "Nothing arrived on time even though it departed late"
Плюси: "That was good every thing, thank you."
Мінуси: "Nathing wrong."
Мінуси: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."
Мінуси: "The seat was hard for a long trip"
Плюси: "Everything! Voted best airlines in Europe for a reason!"
Мінуси: "Nothing! Everything was great"
Плюси: "Food and entertaiment. Crew was very good."
Мінуси: "No leg room for people 6 feet and taller."
Плюси: "Nothing whatsoever."
Мінуси: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
Плюси: "I liked everything, from check in to the end of my trip!"
Мінуси: "Nothing to dislike!"
Плюси: "I was very pleased with the overall service and comfort on my flight. Boarding went smoothly, and crew were friendly and helpful. Cabin service included Turkish delight, hot towel, an amenities bag, hot dinner, hot breakfast, and snacks available thought the flight in the galley. Entertainment was on demand and included a wide selection. Seats were comfortable with reasonable distance between rows for coach (better than on many U.S. carriers). They have ample restrooms and they are split throughout the coach cabin, which made lines for the restroom almost nonexistent. Restroom amenities include hand lotion and refreshing spray - very nice."
Плюси: "food was good"
Мінуси: "plane interior could be updated."
Плюси: "Friendly crew and clean aircraft."
Мінуси: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
Плюси: "Stewardess was very good. Very helpful and attentive."
Мінуси: "Audio/video quality on entertainment system Was old & not functional."
Плюси: "FOOD,, CREW ATTITUDE & TIMEING."
Мінуси: "AS BOVE"
Плюси: "Good service and good food"
Мінуси: "Small seating for such a long flight, but overall not bad"
Плюси: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Мінуси: "Economy class was very tight. Hard to rest."
Плюси: "Everything went very well. The food was fantastic. Just too warm on the plane."
Плюси: "Wonderful flight with spacious seats."
Плюси: "Not a lot of options as far as the entertainment was concerned. The food was really good and the staff really courteous. However the seats were very uncomfortable."
Мінуси: "No leg space Not a lot of TV shows"