Crew members were very helpful.. overall everything was excellent.
Very old plane (15 years old).. And they lost my luggage!
Clean the toilet more often.
Мінуси: "It would have been better if the wifi was included."
Мінуси: "Food options were very similar. And the pre-made meals are hit or miss"
Плюси: "Boarding was smooth."
Мінуси: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Мінуси: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Плюси: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Мінуси: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Плюси: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Мінуси: "Nothing. Keep up the good work"
Плюси: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Мінуси: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Плюси: "Crew, food."
Мінуси: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Плюси: "Flight was on time, baggage was quick, got out of airport and on my way."
Мінуси: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Плюси: "The crew was good. Good movie selection."
Мінуси: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Плюси: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Мінуси: "Nothing! Everything was great! It if was free that would be perfect!"
Мінуси: "Entertainment on the Boeing 777 suffered from access problems"
Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Плюси: "Nice airplane, great crew."
Мінуси: "Beef stroganoff was terrible"
Плюси: "Attention to detail. Very professional."
Мінуси: "It was too cold in the plane."
Плюси: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Мінуси: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Мінуси: "My baggage was lost!"
Мінуси: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."
Плюси: "Good staff and service"
Плюси: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Плюси: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Мінуси: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Плюси: "5 star service"
Мінуси: "no wifi"
Плюси: "great staff"
Мінуси: "Some of the head phone are not working at all...."
Мінуси: "Extremely small leg pitch"
Плюси: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Мінуси: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Плюси: "Great service. Great food. Great entertainment."
Мінуси: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Мінуси: "both flights had 2 hours delay... also lugages cames with next flight."
Плюси: "Good legroom, friendly crew."
Мінуси: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Плюси: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Мінуси: "No comment"
Плюси: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Мінуси: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Плюси: "Excellent Service"
Плюси: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Плюси: "Crew was great; plenty of space to stretch out"
Плюси: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Мінуси: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"
Плюси: "Amazing airline with excellent crew and ground staff ever willing to help!"
Плюси: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Мінуси: "Song selections"
Мінуси: "I am platinium and got treated that way!!"
Плюси: "Qatar Airways is a nice airline and it's obvious they work on making your flight a pleasant experience with a lot of food, entertainment, etc"
Мінуси: "My flight was delayed 4 hours upon initially arriving to the airport. While it was important for me to be there when I found out this information because I needed to reschedule my connecting flightso due to the delay, this should not be required. Qatar Airways, knew the flight was going to be delayed at least 10 hours before they announced it. They should have already began the process of rescheduling connecting flights and figuring out problems before passengers arrive to the airport. I probably spent 45 minutes at the ticket counter working things out."