Стокгольм-Арланда: дешеві авіаквитки та порівняння цін

Плюси: "Flight attendants are friendly and helpful."

Мінуси: "Nothing Everything was excellent"

Мінуси: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Плюси: "Nope"
Мінуси: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"

Плюси: "Best food I've ever had on an airline! Great flight. Not too full."
Мінуси: "Arm rests didn't lift all the way up on the plane."

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Really good flight. Clean,on time, efficient. Early arrival even"

Плюси: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Мінуси: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Плюси: "Swiss quality, punctuality and reliability."
Мінуси: "No negatives."

Плюси: "the crew was great."
Мінуси: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Плюси: "Very kind crew. Great food. Nice leg room even for economy."
Мінуси: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Плюси: "great flight"

Плюси: "The crew were great and boarding went very smoothly."
Мінуси: "After such a smooth boarding we found we had to sit on the tarmac for an hour because of congestion at Zurich."

Плюси: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Плюси: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Мінуси: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Мінуси: "It was delayed"

Плюси: "Not applicable."
Мінуси: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Мінуси: "My special meal wasn’t available."

Плюси: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Мінуси: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Плюси: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Мінуси: "nothing"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Мінуси: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Плюси: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Мінуси: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Плюси: "Problem free."
Мінуси: "It was a great flight."

Мінуси: "It was hard to figure out how to request a special meal"

Мінуси: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Fast, on time."
Мінуси: "No entertainment at all, super uncomfortable"

Плюси: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Мінуси: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Мінуси: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Плюси: "It's swiss. everything works. always."
Мінуси: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Плюси: "The food was good and the crew was nice."
Мінуси: "No entertainment offered and the seats were cramped."

Плюси: "Tried hard but cannot recollect one thing that was better than average."
Мінуси: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Плюси: "The crew is rude"
Мінуси: "40 min delay"

Плюси: "The courteous and helpful crew. The food and snacks."
Мінуси: "The cramped seats and the poor leg room."

Плюси: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Мінуси: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Плюси: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Плюси: "zurich a great airport."
Мінуси: "cheese roll"

Плюси: "The plane was remarkable and the service was excellent!"
Мінуси: "The wifi on the plane was horrible."

Плюси: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Мінуси: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Мінуси: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"

Плюси: "Crew was great. Very helpful because I needed assistance due to back injury."
Мінуси: "Food was not very good."

Мінуси: "No plugs for USB chargers in economy. Entertainment units were broken."

Плюси: "On time, efficient, good service, professional"

Плюси: "Flight was cancelled"

Плюси: "most things were good"
Мінуси: "the passport check process in Zurich was awful!"

Мінуси: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."

Мінуси: "not enough leg room with black metal boxes where our feet should go! food was discraceful, especially coming from italy, the calzome was an insult. i dont expect gourmet, but this was inedible. the rest of the meal was also not good. seats were visibly discolored because old and icky. old plane, really loud engine background noise. . . staff seemed unhappy. I think as a rule that if the staff notices some uncourteous person reclining completely in coach and there is someone behind them, especially if it is a person with longer legs, that they might nicely suggest to that reclining person that they are rude and should recline less. the staff on this plane did nothing of the sort for several violators of this type"

Плюси: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Мінуси: "Staff does not understand regulation"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Плюси: "Crew was nice, flight was ontime"
Мінуси: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Turbines did not start up initially. 1h delay."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "The overall flight"
Мінуси: "The meal on board"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "The flight attendants were very nice and friendly. I enjoyed the flight, mostly because of them."

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Bump bump uncomfortable"
Мінуси: "The food is ok and the crew"

Плюси: "The plane was clean, the staff for the most part friendly"
Мінуси: "Had to be shuttled out to the plane on the tarmac"

Плюси: "Service"

Плюси: "Quick and easy in all aspects"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Плюси: "Nice plane and crew"
Мінуси: "Really? They took my new expensive lighter from my checking luggage? A can of hair spray is just as deadly, are they going to not permit those?...stupid idiots!!!"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "Helpful ground personnel - seems like this connection issue happens often"
Мінуси: "Leaving Frankfurt late....hanging around airport waiting for a rebook"

Плюси: "fast and friendly checkin, fast boarding, easy transmit"
Мінуси: "food"

Плюси: "Overall Austrian was fine. Smaller plane and people were professional."
Мінуси: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Плюси: "On time & clean"
Мінуси: "Can’t really say"

Мінуси: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Плюси: "Crew was good and entertainment was great."
Мінуси: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Плюси: "Everything:)"

Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "Nothing!"

Плюси: "The boarding process was short and quick. Entertainment choices were excellent."
Мінуси: "I was hoping for a more traditional Austrian meal but the food was just fine."

Мінуси: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Мінуси: "lost connection"

Плюси: "Seats more comfortable."
Мінуси: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Плюси: "Comfortable"
Мінуси: "None"

Плюси: "Medical help"

Плюси: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Мінуси: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Плюси: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Плюси: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Мінуси: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Плюси: "Nothing so far"
Мінуси: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Плюси: "Crew"
Мінуси: "Space between seats"

Плюси: "The service was superb!"
Мінуси: "The flight was too short."

Плюси: "Very friendly staff"
Мінуси: "All was well"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Мінуси: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."

Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Мінуси: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Super friendly"
Мінуси: "No entertainment"

Плюси: "Everything. Keep up the good work."

Мінуси: "same"

Плюси: "Got to destination safe and sound and was thankful for that!"
Мінуси: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Плюси: "Good place for the legs"
Мінуси: "Food"

Плюси: "The flight was very smooth"
Мінуси: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Мінуси: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Мінуси: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Плюси: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Плюси: "Expertise and effiency of the flight crew."

Мінуси: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Плюси: "The flight attendants were beautiful"

Плюси: "Great grew, great flight. Thank you!"

Мінуси: "N/a"

Мінуси: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Мінуси: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Плюси: "It was fast and comfortable"
Мінуси: "---"

Плюси: "Most things were OK"
Мінуси: "Except a crying baby near me, during first half of the flight"

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Мінуси: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "Not much...."
Мінуси: "The ticket indicated the wrog gate 21 instead of 31."

Плюси: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Мінуси: "Everything."

Мінуси: "The airplane is to small inside, very limited space."

Плюси: "Aircraft"
Мінуси: "Timing."

Мінуси: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Плюси: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Мінуси: "Tight seat places. No food unless paid for."

Плюси: "The crew were great!"
Мінуси: "The coffee was pretty bland."

Мінуси: "The flight got canceled"

Плюси: "It was ok."

Плюси: "Again, everything went good."
Мінуси: "Delay for late."

Плюси: "Complimentary upgrade to business class - wonderful!"
Мінуси: "Delightful service and food."

Плюси: "Seat comfortable. Entertainment great"

Плюси: "That they worked with us to get us on the same day flight with turkish airline."
Мінуси: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."

Плюси: "There was no crew that I noticed....it’s like they were just working for themselves."
Мінуси: "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"

Плюси: "the crew was very good, the seat could be a bit bigger in economy class"

Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Плюси: "OK small flight to warsaw from Lviv"
Мінуси: "Took too long the flight to Lviv and my luggage never made it on the flight."

Плюси: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"

Плюси: "Direct flying"
Мінуси: "Not on time, 3 hrs delay flying in and 1hr delay coming back"

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Мінуси: "No wifi. Little room if person sitting in front leans back."

Мінуси: "a worst ever trip"

Плюси: "The flight starts 2,5 hours later."

Мінуси: "Boarding started on time yet we took off an hour late"

Мінуси: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."

Плюси: "Good, entertainment, excellent crew"
Мінуси: "Seats are too narrow"

Мінуси: "The service was terrible. The flight went AOG, but not until midnight. We all sat around with barely any info all night long. Finally at 11:30pm they put out some water and said sandwiches but I did not see any. LOT Polish service was VERY disappointing. I cancelled my flight all together on them."

Плюси: "Read above"
Мінуси: "Service on board was not nice"

Плюси: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Мінуси: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."

Мінуси: "they canceled my flight, they put me in a new one that was delayed 1hour. They way the crew reacted gave me the feeling it was completely normal. I received a coffee and 1 cookie for the trouble."

Плюси: "my flight canceled from WAW to EWR"
Мінуси: "my flight canceled from WAW to EWR"

Плюси: "Flight was empty so there was extra room"
Мінуси: "Entertainment on my seat wasn’t working"

Плюси: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Мінуси: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Мінуси: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Плюси: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Мінуси: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."

Плюси: "I liked the food."
Мінуси: "There was a lot of passengers crowding the aisles making is very difficult to get around and the crew did not seem to do anything about it. The person in front of people up standing around a lot and even had her hand on my entertainment screen. She also did not seem to care if the seatbelt sign was on our not. The boarding was just chaos with little direction and of course everyone pushing to be first on the plane."

Плюси: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Мінуси: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Плюси: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Мінуси: "No entertainment at all"

Плюси: "Decent new airplane. Nothing else really stands out"
Мінуси: "Economy class is not as comfy as Turkish. Food is decent, not good. No free beer :'( Too few movies and some equipment doesn't function well"

Плюси: "I am an oriental origin and the food that was served was not appealing. But, it was ok."
Мінуси: "It did not have vegetable, almost none."

Плюси: "Flight was without delays"
Мінуси: "Baggage was extra cost"

Мінуси: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Плюси: "Nothing"
Мінуси: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Мінуси: "It's nice when an airline overbooks a flight."

Мінуси: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Мінуси: "Flight was cancelled 1h prior to schedule, as people were already checked in at the gate. With no advance warning or explanation. " Awesome" experience. Do NOT fly LOT."

Плюси: "Nothing"
Мінуси: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."

Плюси: "very friendly personal"

Плюси: "The flight crew was really attentive and helpful throughout."
Мінуси: "Boarding was delayed, but honestly that's not a big deal."

Плюси: "Really fast, great service!!"

Плюси: "Very friendly"

Плюси: "Smooth flight. Perfect service."

Плюси: "Helpful"
Мінуси: "Better reading material"

Мінуси: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Плюси: "Nice stuff."
Мінуси: "Probably teleportation?"

Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."

Мінуси: "The crew might be greeting passengers onboarding."

Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"

Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Плюси: "Very nice plane and we left on time and the flight was very smooth."

Плюси: "The airplane was brand new. The crew was very friendly"

Плюси: "everything was good enough"
Мінуси: "I would like a meal and drinks on the board"

Мінуси: "Baggage was broken and two items inside also broken. Was overcharged for baggage."

Плюси: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Мінуси: "Flight was delayed"

Мінуси: "Short flight and unmemorable (that's a good thing)"

Мінуси: "Flight was late"

Мінуси: "would not check my bag to final destination"

Плюси: "staff were polite, helpful, and efficient"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Плюси: "Nothing."
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Плюси: "Newer plane for this stretch."

Плюси: "Nice new plane, on time."
Мінуси: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Плюси: "Good service, good connection in Riga! Perfectly on time!"

Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Плюси: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Плюси: "Everything was excellent"
Мінуси: "Nothing. All was good"

Мінуси: "See above."

Мінуси: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Плюси: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"

Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Мінуси: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Плюси: "We arrived safely. Bilingual staff."
Мінуси: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Плюси: "The helpful ground person at check-in."
Мінуси: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Мінуси: "No food or entertainment."

Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Плюси: "Boarding went well and crew was nice."
Мінуси: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."

Плюси: "good"
Мінуси: "good"

Плюси: "Everything was very smooth and the crew was very attentive."

Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."

Плюси: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Мінуси: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Плюси: "On time"
Мінуси: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

Мінуси: "Uncomfortable, cramped."

Мінуси: "Having to stop in Riga just to get from Berlin to Tallinn"