The layover in Istanbul was 1 hour 5 mins. That is NOT ENOUGH TIME to get from one gate to another and go through security again. By the time my plane landed from Kiev to Istanbul, the flight to San Francisco was already boarding. I had to cross a very long airport, go back into security check and then run another 15 mins. I barely made the flight and they were about to close the door when I arrived. Turkish Airlines should NOT SELL TICKETS WITH SUCH SHORT LAYOVER WITHOUT ACCOMODATING US or helping us to get to the other gate faster. It was a very bad experience. Why sell tickets with unreasonable layover times? It is not fair for the customer and not feasible to make the flight.
Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay.
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "delayed flight management"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Плюси: "Crew was great. The sit was great for an international flight in economy class."
Мінуси: "A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory."
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Плюси: "Good food, good crew, free beer"
Мінуси: "Late by 20 minutes. Touchscreen is starting to go out."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Плюси: "Perfect service. Perfect food. Best lounge. Flawless"
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "It was a short flight. Lemonade"
Мінуси: "Here is a recommendation. When your business class is empty, and by empty I mean nobody was there, use the available seats or some of them to upgrade some of your loyal travelers. Also, when your business class is empty there is no need to draw the curtains, unless you have something to hide. Your personnel was not in the mood to work today."
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Плюси: "Freebies gifts"
Плюси: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Мінуси: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Мінуси: "I requested for a vegetarian meal both times and I was denied both times because they said they didn't prepare any vegetarian meals. The flight attendant was so rude about it. They also lost my baggage TWICE. Upon arrival in Tel-Aviv and upon return to Stuttgart."
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "Food was excellent. Service was awesome."
Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."
Плюси: "The provide very good service."
Плюси: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Мінуси: "The screen of the entertainment programme is too busy to find things"