Пошук дешевих авіаквитків до Онтаріо

Мінуси: "I did not receive the flight confirmation even after payment it was kayak mistake and i will never book from your site again"

Плюси: "On time. Efficient. Great crew."
Мінуси: "The sandwiches on the quick hop between abidjan and accra aren't that great."

Мінуси: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"

Плюси: "Crew helped me with a chamomile to help me sleep."
Мінуси: "It was quite good"

Плюси: "I am so glad to choose you guys thank you for everything"

Плюси: "They were very supportive.. Thanks."

Плюси: "ICE program and WiFi made the trip comfortable."
Мінуси: "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."

Мінуси: "I booked thriugh justfly.com and there was an error with the name on the tocket. I was charged 300 dollars to cancel with emerites and then 150 to cancel with Justfly.com and then had to buy a new ticket the day before my flight. I lost a lot of money, was unable to talk to good customer service."

Плюси: "Great value"

Мінуси: "Emirates could do better!"

Плюси: "Hotel stay on your long hold"
Мінуси: "Needs to improve in all sections"

Плюси: "The crew was awesome, seating is never comfortable for a long flight."
Мінуси: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."

Мінуси: "It was good service by emirates"

Плюси: "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
Мінуси: "Some slight delay in clearing up some catering equipment."

Плюси: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Мінуси: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Плюси: "Awesome expirance with emirate fight"

Плюси: "pleasant staff excellent movie selection decent food"

Плюси: "Delayed by 3 hours!!"

Мінуси: "The business class section was very run down, old and dirty looking."

Плюси: "The cabin, the variety of beverages and the time of the trip"
Мінуси: "Perhaps the strange breakfast and the TVs quality"

Мінуси: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Плюси: "Good leg room"
Мінуси: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Плюси: "I liked how I didn't get jet lagged"
Мінуси: "Half the food was good half was just okay"

Плюси: "Excellent service by staff.Food is superb. Overall happy experience."

Плюси: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Мінуси: "Nothing comes to mind."

Мінуси: "Request to allot passage seat on 30th Nov"

Мінуси: "Had to wait 5 hrs to get my boarding pass"

Плюси: "The flight was superb."
Мінуси: "Nothing. Will always fly Emirates whenever I get the chance."

Плюси: "Service was good"

Плюси: "Friendly staff and on time schedule"
Мінуси: "Tight leg room"

Плюси: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Мінуси: "Nothing. Emirates are the best!"

Плюси: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
Мінуси: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."

Плюси: "It felt like home. =)"
Мінуси: "it felt too much like home. ;)"

Плюси: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Мінуси: "none"

Плюси: "Everything is perfect"

Мінуси: "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."

Плюси: "First flying Emirates, non stop from NY to Athens, everything was very good."

Плюси: "The food was horrible. We were served almost an hour late after everyone and not given and option to select our food. I would like some kind of response from the airline service on this."

Плюси: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

Мінуси: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."

Плюси: "As expected"

Плюси: "I like the legroom on Emirates."
Мінуси: "Nothing to dislike."

Плюси: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."

Мінуси: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"

Плюси: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Мінуси: "no complaints!"

Плюси: "Big screen"
Мінуси: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"

Плюси: "Satisfactory in all respect"

Мінуси: "they are delay 2 hours"

Плюси: "Accommodating my rest to sit at an exit seat."
Мінуси: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."

Плюси: "Flight attendants are friendly and helpful."

Мінуси: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Плюси: "None"
Мінуси: "None hate the experience"

Плюси: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Мінуси: "Seats are tiny and uncomfortable!"

Мінуси: "No overhead fans and seats were not very comfortable."

Плюси: "Baggage out fast Separate bus for 1st and business"
Мінуси: "Cabin was cold Seat not as comfortable as other business classes"

Мінуси: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Плюси: "Left on time"
Мінуси: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Мінуси: "I had a carry-on sized bag which would have fit in the overhead compartment. I was told that it would not fit the Swiss Air compartment, thus was forced to check it at the gate. I expressed my concern that it would get lost (thus the reason I never opt to check bags) and was assured "They are very efficient in Zurich." When we arrived in Madrid, my bag was not at the carousel. I was told at Customer Service that it was on another flight, but that they could deliver it to my Airbnb between 4-7 pm. I had to wait there instead of enjoying my vacation to wait for my bag. The bag did not arrive until 10:30 pm. I did not have my clothes or belongings with me all day. Swiss Air in particular needs to update their overhead compartment regulations, as my bag definitely would have fit there, and could have avoided this entire situations."

Плюси: "great flight"

Плюси: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Мінуси: "The food standard seemed to be lowered a little bit, but still very well prepared."

Плюси: "Spacious seats"
Мінуси: "Bag check process"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Service was great and the flight very smooth. Great flight!"

Мінуси: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Плюси: "Short flight and they handed out chocolate"
Мінуси: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Плюси: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Мінуси: "Nothing."

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Courteous Staff Excellent Service and enough concern for the guests."

Плюси: "Friendly service and food"
Мінуси: "Older plane with no entertainment"

Плюси: "On time and standard service."

Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Плюси: "It was on time"
Мінуси: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Плюси: "Great Food and very pleasant personnel."
Мінуси: "Choices of music and movies."

Плюси: "It was a good short flight, with good service"

Плюси: "Easy, on-time and courteous"

Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Плюси: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Плюси: "Food was excellent and staff was friendy."
Мінуси: "Wifi was expensive."

Плюси: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Плюси: "Boarding and cabin crew were excellent."
Мінуси: "Seats were too tight and squeezed."

Плюси: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Плюси: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Мінуси: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Плюси: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Мінуси: "Entertainment system fairly dated."

Мінуси: "Delayed"

Плюси: "Terrific flight. All on schedule"

Плюси: "Very clean"

Плюси: "Decent food (great chocolate), polite attendants and updated aircraft"
Мінуси: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Плюси: "Friendly crew. Good food"
Мінуси: "None"

Плюси: "Very prompt and courteus"
Мінуси: "Baggage missing for three days. Communication poor."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Мінуси: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Плюси: "I liked the friendliness of the crew"
Мінуси: "There was no inflight entertainment of any kind."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "Comfortable business class"
Мінуси: "Food was not too great"

Мінуси: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Плюси: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Мінуси: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Мінуси: "Yes"

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "Excellent service for affordable price"
Мінуси: "Flight was delayed"

Мінуси: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "the crew was good. The seat were not comfortable"
Мінуси: "food could have been tastier"

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "Best service, food, seats, space, amenities."

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Мінуси: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Плюси: "I liked food, drink, service and entertainment."
Мінуси: "I disliked seat, a bit."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Мінуси: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."

Плюси: "Flight attendants are super friendly and helpful. The food was excellent."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Мінуси: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Плюси: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Мінуси: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Плюси: "Crew is amazing food is good plane is clean and comfortable"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Плюси: "It was a short flight. Lemonade"

Плюси: "Every thing"
Мінуси: "Nothing"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Мінуси: "Flight was canceled and I missed all subsequent connections"

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Плюси: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Staff on plane were friendly and respectful"
Мінуси: "Landing was rough , boarding gate is isolated from amenities"

Плюси: "The crew was friendly. The entertainment package was good."
Мінуси: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "I liked the service and the food."
Мінуси: "It could have been on time flight."

Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Мінуси: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "The agent worked hard to find us another flight to rome"
Мінуси: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Плюси: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Мінуси: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: "Never made it"

Мінуси: "food could have been better especially "breakfast"."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "boarding area was bit confusing"

Плюси: "New planes, friendly staff, decent space even for economy, great food"

Плюси: "Fast boarding, friendly crew"

Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Плюси: "Everything!! Flight was great!!"

Плюси: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Мінуси: "Nothing"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Плюси: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Мінуси: "economy: The chairs were ok but I've had better ones."

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Entertainment system, food. Crew was great."
Мінуси: "Delayed boarding and artival to YYZ"

Плюси: "Service"

Мінуси: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Плюси: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Мінуси: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Плюси: "Friendly crew"

Мінуси: "Gate distances were too far away and passport control in Munich is not organized"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Everything!"
Мінуси: "Nothing!"

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "That there was a flight from Toronto to Minneapolis."
Мінуси: "It was really cramped and small. The gate was far away from everything and cold."

Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Мінуси: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Мінуси: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Мінуси: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."

Плюси: "The crew did really well in serving everyone. They were polite, helpful and on the go from the time we boarded until the time we landed."
Мінуси: "The greatest issue I have has to do with the state of Gatwick which is now under construction. Air conditioning was not available at our gate nor the seating area. We stood at our gate for a long time before being processed so that we could enter the seating area for the flight. We went from hot to hotter prior to boarding."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "Delays and boarding"

Плюси: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Мінуси: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."

Мінуси: "Boarding tool a long time and late take off"

Мінуси: "Food should be much better than this. Otherwise everything is ok."

Мінуси: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Плюси: "On time & clean"
Мінуси: "Can’t really say"

Плюси: "Crew was good and entertainment was great."
Мінуси: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Плюси: "Comfortable seat."
Мінуси: "Quality of red wine"

Плюси: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "Nothing!"

Плюси: "Service was outstanding!"

Плюси: "Service was outstanding!"

Плюси: "good food, drinks, good entertainment options"

Мінуси: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Плюси: "Medical help"

Плюси: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Мінуси: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Плюси: "Flight attendants were friendly, courteous and helpful"
Мінуси: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Плюси: "I like everithing was great . Thank you ."

Плюси: "I liked that the plane eventually came..."
Мінуси: "That the plane was an hour late..."

Плюси: "Staff was friendly, flight was on time"
Мінуси: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Плюси: "The whole flight was very nice"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Мінуси: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Плюси: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Мінуси: "Reschedulle of my journey to next day, everything tat followed"

Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "The crew was very very nice and flight was very quick."
Мінуси: "No entertainment at all, music nor tv :/"

Мінуси: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Плюси: "Boarding was easy, on time"
Мінуси: "Crew's attitude for any request was snobby and harsh"

Мінуси: "Both flights were delayed. Food selection was poor."

Мінуси: "Delayed flight after an already long flight from the states"

Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Плюси: "The flight attendants were beautiful"

Плюси: "just excellent!!!"

Мінуси: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Плюси: "They offered passangers ti move to raws that wete half empty so we will have more room."

Мінуси: "Flight was delayed 2 hours after boarding"

Плюси: "Right on schedule!!"

Плюси: "Everything was fine - short flight"

Мінуси: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Мінуси: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Плюси: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Мінуси: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Плюси: "The food was excellent and the business class layout was perfect."
Мінуси: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Плюси: "Short flight and the crew was attentive and pleasant."
Мінуси: "Loading of the bus to the terminal was slow only 1 bus was available."

Плюси: "The staff was very pleasant"
Мінуси: "Very crowded plane!"

Плюси: "Staff was pleasant and competent"
Мінуси: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Плюси: "Easy online check-in and boarding pass access also linked to wallet."
Мінуси: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."