Пошук дешевих авіаквитків до Ніагара-Фоллс

Мінуси: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Service was great and the flight very smooth. Great flight!"

Мінуси: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Плюси: "Short flight and they handed out chocolate"
Мінуси: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Плюси: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Мінуси: "Nothing."

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Courteous Staff Excellent Service and enough concern for the guests."

Плюси: "Friendly service and food"
Мінуси: "Older plane with no entertainment"

Плюси: "On time and standard service."

Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Плюси: "It was on time"
Мінуси: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Плюси: "Great Food and very pleasant personnel."
Мінуси: "Choices of music and movies."

Плюси: "It was a good short flight, with good service"

Плюси: "Easy, on-time and courteous"

Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Плюси: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Мінуси: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Плюси: "Food was excellent and staff was friendy."
Мінуси: "Wifi was expensive."

Плюси: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Плюси: "Boarding and cabin crew were excellent."
Мінуси: "Seats were too tight and squeezed."

Плюси: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Плюси: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Мінуси: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Плюси: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Мінуси: "Entertainment system fairly dated."

Мінуси: "Delayed"

Плюси: "Terrific flight. All on schedule"

Плюси: "Very clean"

Плюси: "Decent food (great chocolate), polite attendants and updated aircraft"
Мінуси: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Плюси: "Friendly crew. Good food"
Мінуси: "None"

Плюси: "Very prompt and courteus"
Мінуси: "Baggage missing for three days. Communication poor."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Мінуси: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Плюси: "I liked the friendliness of the crew"
Мінуси: "There was no inflight entertainment of any kind."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "Comfortable business class"
Мінуси: "Food was not too great"

Мінуси: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Плюси: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Мінуси: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."

Плюси: "Nothing"
Мінуси: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Плюси: "The seats had a large amount of leg room!"
Мінуси: "We left a little late."

Плюси: "Jennifer - Appreciate the security and follow-up"
Мінуси: "Not the traveler will need to get boarding, crew, comfort, food and entertainment next week."

Плюси: "flight attendants were very nice."

Плюси: "The free chocolates they handed out was a nice touch."

Мінуси: "The incoming go light was late"

Плюси: "Service was quick and organized, entertainment programming was diverse and there was plenty of quiet time."
Мінуси: "Boarding is disorganized. Ok board is the general rule."

Плюси: "The crew was very pleasant and attentive. They fed us often though the food quality was not very good. I was glad I ate at the airport before departing."
Мінуси: "The seats were very cramped. If the person in front of me reclined his seat, as he did, I had virtually no room whatsoever. To make matters worse once his seat was reclined the video entertainment screen in front of me was too distorted to watch. I suggest that you replace these screens with LCD screens so that there is clearer resolution and less reflection on them."

Плюси: "On time arrival. Courteous flight attendNtz. Yummy dinner."
Мінуси: "The choice of movies. But I brought my book anyway."

Плюси: "Staff very helpful and friendly ... Good prompt service"
Мінуси: "I understand delays ... However 2 years ago I missed my flight from Zurich to Boston because connection from Frankfurt to Zurich very late .... Traveling home by " myself" Squeezed me onto next flight ... Full flight .. Only had a middle seat available .. crying infant in front of me for the entire 8 hours .. Horrible .. Flight 10-15-15 from Berlin to Zurich late ... Barely made my flight from Zurich to Bos. Again traveling back by my self .. I love to travel but in this situation .. Found this very stressful. However will continue to fly on Luftanza and Swiss Air .. Hoping the third time is more magical !!! Sincerely, Carol Parker Weger"

Мінуси: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Плюси: "Everything"

Плюси: "Food, crew"

Плюси: "Moved into business class much more leg room"
Мінуси: "Nothing"

Плюси: "Great Cabin Service, Great Food, timely arrival and departures."
Мінуси: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "They gave me the exit seat when I've asked them."
Мінуси: "there were hair in my food 2 times in the flight, flight assistant didn't do anything except for changing the food for me,They didn't give me any menu, for the choice, I've asked for steak as the meal & they told me, they ran out of steak, there were fight in the flight at the beginning & the crew were standing and doing nothing, overall that wasn't what I've expected from Turkish airline & I never had that experience before"

Мінуси: "Some of the menu items were not available during the flight. Turkish food was not available."

Плюси: "everything!"
Мінуси: "nothing"

Плюси: "Turkish does well job pushing passenger experience with small things"

Плюси: "Too short For my experience is not hectic"
Мінуси: "Entertainment crew food"

Мінуси: "Yes"

Плюси: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Плюси: "Excellent service for affordable price"
Мінуси: "Flight was delayed"

Мінуси: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."

Плюси: "On time and comfortable flight"
Мінуси: "No suggestions"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Плюси: "the crew was good. The seat were not comfortable"
Мінуси: "food could have been tastier"

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Мінуси: "Personal and service were grea!"

Плюси: "Best service, food, seats, space, amenities."

Плюси: "Crew. Food wasn’t bad."
Мінуси: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Мінуси: "Missed this flight due a layover and had to wait in the airport overnight."

Плюси: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Мінуси: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Плюси: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Мінуси: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Плюси: "I liked food, drink, service and entertainment."
Мінуси: "I disliked seat, a bit."

Плюси: "The cabin crew was very kind. The kofte tasted good."
Мінуси: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Мінуси: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."

Плюси: "A lot of great movie options. Food was good."
Мінуси: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Плюси: "Flight attendants are super friendly and helpful. The food was excellent."

Мінуси: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Плюси: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Мінуси: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Плюси: "Crew is amazing food is good plane is clean and comfortable"

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Плюси: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Плюси: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Мінуси: "I have nothing to complain about. I did not at any time feel disappointed about anything."

Мінуси: "Flight was canceled and I missed all subsequent connections"

Плюси: "Cabin crew was pleasant."
Мінуси: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Плюси: "The food was good and the entertainment selection was good."
Мінуси: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Мінуси: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Плюси: "Food was excellent."
Мінуси: "Can't think of anything."

Плюси: "Nothing"
Мінуси: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."

Плюси: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Плюси: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Мінуси: "Terrible service, unhelpful staff on flight and in airport."

Плюси: "Staff on plane were friendly and respectful"
Мінуси: "Landing was rough , boarding gate is isolated from amenities"

Плюси: "The crew was friendly. The entertainment package was good."
Мінуси: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Плюси: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."

Плюси: "Friendly crew."
Мінуси: "Tight plane and late!"

Мінуси: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"

Мінуси: "Good"

Плюси: "The Crew on this flight was great and the flight was quick."
Мінуси: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."

Плюси: "Good snacks"
Мінуси: "Nothing"

Плюси: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."

Плюси: "Flew us safely home."
Мінуси: "We waiting on the runway for over a long period."

Плюси: "Extra leg room was great"
Мінуси: "Entertainment system was flickering"

Мінуси: "Not much- pretty great flight"

Плюси: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Мінуси: "No complaints"

Плюси: "We landed safely - crew was nice enough."
Мінуси: "Heard one crewmember make snarky comment about another passenger (A stranger). Had to wait on the ground for about 30 min for 6 crewmembers that “needed” to be in MN. Yeah, that was awesome with a 2 yo and 4 yo..."

Плюси: "Crew were helpful and pleasant"
Мінуси: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Плюси: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Мінуси: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Плюси: "On time, great service, a lot of legroom."
Мінуси: "Nothing."

Мінуси: "Food."

Плюси: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Мінуси: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"

Плюси: "Left on time all went well in Atlanta"
Мінуси: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Мінуси: "Z"

Мінуси: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Плюси: "Over all everything specially we got in earlier than expected"

Мінуси: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Плюси: "Delta and Westjet staff are of great help to me."
Мінуси: "Not applicable"

Плюси: "The staff is very friendly. Most pleasant airline I've flown with."

Плюси: "On time as scheduled."
Мінуси: "N/A"

Плюси: "Left early and arrived early."
Мінуси: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Плюси: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Плюси: "Refurbished plane. Lighting was good"
Мінуси: "No TV screen"

Плюси: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Мінуси: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Плюси: "So many movies to watch. Keep it up!"
Мінуси: "The food was too sweet and salty."

Мінуси: "No space in the seats"

Плюси: "Crew"
Мінуси: "3 hours there before the departure."

Плюси: "Turbulence didn't allow the beverage cart to serve passengers"

Мінуси: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Мінуси: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Плюси: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Мінуси: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Плюси: "When you are delayed, there is not much to commend."
Мінуси: "Delayed. That pretty well says it all."

Плюси: "The crew was good and the flight was smooth."
Мінуси: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."

Плюси: "i love the view from the window seats and that I was able to relax and the snacks."

Плюси: "Plane was comfortable"
Мінуси: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Плюси: "People, your people were fantastic!"

Плюси: "Good flight, comfortable; good food."
Мінуси: "Entertainment system kept failing"

Плюси: "I commend the gate agent for trying to get the plane boarded by herself. But it was a SNAFU, very unusual for a Delta flight. By herself, it was almost impossible to deal with passports, visas, and people cutting inline."
Мінуси: "Didn't use the priority boarding lane. Once we boarded and left the gate, The plane stopped 30 ft away to proceed to unload and reorganize luggage in the cargo hold for about an hour. Flight was late in arrival by about two hours."

Плюси: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Мінуси: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Плюси: "This was my first flight overseas, and I was already very nervous flying for such an extended period. Your crew was very courteous and attentive. I appreciate making this experience very enjoyable! ! !"
Мінуси: "I understand the fact that space is at a minimum on these flights etc. It would have been nice to have a little more space in between the next passenger lol but all in all, I have no true complaint )))"

Мінуси: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."

Плюси: "Loved the plane, easy flight."
Мінуси: "I was very disappointed to see that I didn't get bulkhead seating. My service dog was squeezed into a small ball and I had nowhere to put my feet. I'm 5'10 and the men in front of me on bulkhead didn't have a service dog, nor were they taller than 5'6. But, there was an empty seat next to me thank god."

Мінуси: "was not able to check-in on-line -WestJet website directed me to Delta & Delta web-site directed me to WestJet. was not able to check in using kiosk at terminal, counter staff could not explain why. WestJet was unable to add my TSA pre-check to the ticket so I had to wait on security lines. will never fly Westjet again, will use Air Canada or American to get from NY to Toronto"

Плюси: "Boarding process was handled very nicely, meaning good instruction without being matronly or demeaning. Seating in first class is comfortable. Crew was efficient but not overly friendly. Entertainment options were quite good."
Мінуси: "Overhead bins are the size of a bathroom medicine cabinet on this CRJ-900. Food options in first class are lacking. Only snacks and then, only crisps cookies and bananas. Would like to see sandwich offered or at least some premium snacks. Wine replenishment is done very sparingly."

Плюси: "Service"
Мінуси: "Not enough leg room"

Мінуси: "FOOD WAS TERRIBLE."

Плюси: "The flight was actually an Air Canada flight - a code share with Lufthansa. I had a good flight. The cabin crew were fantastic - very accommodating because I wasn't able to pre-select my vegetarian option online earlier due to the code share. They were very polite and professional. The seats were relatively comfortable and the movies onboard were aired and good. I would fly Air Canada again."
Мінуси: "I disliked the confusion with the code share. I have never flown a code share before an I was under the impression I was flying Lufthansa - not Air Canada. I really disliked not being able to check in online 24 hours before on either Lufthansa's site or Air Canada. That is ridiculous in this day and age - surely the two airlines can coordinate something were the traveller can check in online on one of the sites. Also, as a vegetarian, I wasn't able to select my meal - I had to hope that they had enough vegetarian meals to give me one. This is another problem thanks to the code share. If this is what code sharing is like, I won't be doing it again. No thanks. I'll book directly."

Плюси: "The meal was very good. Entertainment choices were good.Friendly service. On time flights. No problem for the check in procedures."

Плюси: "The crew was very accommodating & friendly. the food was pretty good - with today's dwindling standard."
Мінуси: "The seats were cramped. I was unfortunately seated next to a friendly but rather large person to my left (i was in a middle seat). There was absolutely no room to wiggle and i developed a pain on my left arm by having it tugged at the end of the arm rest (this was a flight of over 8 hours long). Then, i almost got a panic attack with feeling w/o air (the cabin air seemed really stuffy - at my worst moment, i felt that i didn't have any air to breath.) didn't want to give a negative review, but that was how i felt during the flight across the pond - sorry. I have to mention again though the staff was great. The service deserved a A."

Плюси: "Smooth flight. Lots of service, snacks, and drinks."
Мінуси: "One hour delay before departing due to mechanical problem. Cramped uncomfortable seats."

Мінуси: "Connecting flight cancelled. Reservation totally changed. Yook 16 more hours yo get home"

Мінуси: "At the boarding lounge it was necessary to have documents checked; however, there was no information provided that following the checking of documents passengers were expected to line up in the corridor in order to board the plane. It was confusing and boarding was not done by either zone or rows."

Мінуси: "I didn't like the fact that on a transatlantic flight there were no TVs. They did give iPads but this was not convenient and movie selection was poor."

Плюси: "Nothing, it was a disaster."
Мінуси: "Service was terrible and rude, the plane was uncomfortable with no tvs or wifi. No one at the gate mentioned downloading the app which I couldn't do on the plane so it made for a long flight."

Плюси: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Мінуси: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: "Never made it"

Мінуси: "food could have been better especially "breakfast"."

Плюси: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Мінуси: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Мінуси: ":)"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "boarding area was bit confusing"

Плюси: "New planes, friendly staff, decent space even for economy, great food"

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Плюси: "Everything!! Flight was great!!"

Плюси: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Мінуси: "Nothing"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Entertainment system, food. Crew was great."
Мінуси: "Delayed boarding and artival to YYZ"

Плюси: "Service"

Мінуси: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Мінуси: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Плюси: "Friendly crew"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Мінуси: "Not enough leg room I am 6ft 3 tall"

Мінуси: "Gate distances were too far away and passport control in Munich is not organized"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Мінуси: "Delayed boarding"

Плюси: "Crew. Tidy. Seats."
Мінуси: "Food."

Плюси: "It was very comfortable flight, seats overall, and service. EveryONE was very helpful. I really enjoyed this trip, and for sure with all my chances I'll take Austrian airlines. Thank you for your work and patient. I wish all airlines were as good as you are."

Мінуси: "Seats fold to something like 1 degree in the economy class; feels more like a lowcost only expensive."

Плюси: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Плюси: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Плюси: "Free of charge wine"
Мінуси: "Nothing wrong with the staff or flight itself. However, I had to wait to be checked in because the plane was overbooked. In such cases precedence should be given to people who bought their ticket earlier. I did so about 2 months before. I don't know why it had to be exactly me and another guy who had to wait, and not somebody else. The biggest fail: Because of me having to wait until the check in closed to be allowed to check in, my luggage didn't have time to reach the plane before its departure. I reached my final destination without my luggage waiting for me at the conveyor belt. It arrived a day later."

Плюси: "very professional and kindly service"

Мінуси: "nice bit of bread you call breakfast. and the screen was so small i didn't bother trying to watch anything."

Плюси: "Stewards dis perfect job"

Плюси: "Seat was very comfortable. Crew was great."

Плюси: "Service was very good"

Мінуси: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Плюси: "Why the 3 hours delay?"
Мінуси: "Be on time"

Плюси: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Мінуси: "Overhead space on plane was very limited."

Плюси: "Short flight"

Плюси: "Nothing. See below."
Мінуси: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Плюси: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Мінуси: "I wish there was an option of a sandwich vice sweet or pretzels."

Плюси: "Nothing!"
Мінуси: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Плюси: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Мінуси: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Плюси: "The flight was short and got us there"
Мінуси: "This was not business service. The seats were uncomfortable, virtually no leg room."

Плюси: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Мінуси: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Плюси: "It was perfect, very few people, great service"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Мінуси: "Reschedulle of my journey to next day, everything tat followed"

Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"

Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"

Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Плюси: "Very organized airline. Friendly staff."

Плюси: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Плюси: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Мінуси: "."

Мінуси: "Food I think getting worse."

Плюси: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Мінуси: "Mediocre breakfast. Entertainment wasn't great."

Плюси: "Good food, lots of movies, flight attendants friendly"
Мінуси: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Мінуси: "The departing time is quite bad 4:20 in the morning"

Плюси: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Плюси: "The actual flight was professionally well-handled"
Мінуси: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Плюси: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Мінуси: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Плюси: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Плюси: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Мінуси: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Плюси: "The female attendants were nice."
Мінуси: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Плюси: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Мінуси: "Entertainment on board was useful"

Плюси: "The food was excellent and the business class layout was perfect."
Мінуси: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Плюси: "Staff was pleasant and competent"
Мінуси: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Мінуси: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."