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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за напрямком Лондон Гітроу
|листопад||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 5%.|
|липень||Найпопулярніший час для перельоту – ціни у середньому вищі на 9%.|
Середня ціна (в обидва боки)
|₴6 555||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴2 642||або менше|
Вигідна ціна (в один бік)
|₴3 314||або менше|
Авіакомпанія Ukraine International Airlines наразі не стягує додаткову плату за змінення або скасування бронювань за напрямком Лондон Гітроу. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
З усіх варіантів перельоту до Лондона з України за останні 72 години найдешевшим виявився квиток з Львова до Лондона. Він коштує ₴1 140 в один і ₴12 853 в обидва боки. При цьому найбільшою популярністю користується маршрут з Києва до Лондона: найнижча ціна, знайдена на ньому за останні 72 години, складає ₴4 320 (за переліт туди й назад).
Загалом у регіоні (Україна) до м. Лондон Гітроу найчастіше літає Ukraine International Airlines.
Аеропорт Лондон Гітроу розташований за 23 км від центру м. Лондон. Див. карту
Більшості мандрівників, місце вильоту яких – Україна, а місце призначення – Лондон Гітроу, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Лондон Гітроу: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Лондон Гітроу, зобов'язані ізолюватися протягом 10 днів після в'їзду.
Мандрівники, місце вильоту яких – Україна, а місце призначення – Лондон Гітроу, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 72 години перед в'їздом.
Лондон Гітроу: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Україна, а місце призначення – Лондон Гітроу, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за нгапрямком Лондон Гітроу, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за напрямком Лондон Гітроу протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Лондон Гітроу ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за напрямком Лондон Гітроу за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Crew was perfectly fine."
Мінуси: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"
Плюси: "Flight attendants are friendly and helpful."
Плюси: "Food was great and abundant. Frequent service"
Мінуси: "Seats are too tight for such a long flight"
Плюси: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Мінуси: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Плюси: "Good entertainment options"
Мінуси: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"
Плюси: "Crew was very courteous and helpful"
Мінуси: "More leg room"
Плюси: "Leg room always an issue. Crew really great."
Мінуси: "Gluten free option"
Мінуси: "Seats are tiny and uncomfortable!"
Мінуси: "service was least friendly at this part of my flight"
Плюси: "great flight"
Плюси: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Мінуси: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Плюси: "Everything went smooth. Very friendly, and felt warmly welcomed."
Мінуси: "A bit of long lines especially with the 2nd security point in Zurich."
Плюси: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Мінуси: "Short flight with no entertainment, no means to charge devices."
Мінуси: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Плюси: "Great airline overall!"
Мінуси: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."
Мінуси: "That it wasn’t a flight to Denver"
Плюси: "The view out the window."
Мінуси: "Delayed, no leg room. No refeshments."
Мінуси: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Плюси: "Good food"
Мінуси: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Мінуси: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Плюси: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Мінуси: "French unions"
Мінуси: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Мінуси: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Плюси: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Мінуси: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"
Мінуси: "Ok, old plane."
Плюси: "Overall good"
Плюси: "Fast journey despite a short delay it arrived on time."
Мінуси: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Плюси: "The staff was excellent and friendly"
Мінуси: "I didn't enjoy the food"
Плюси: "Selection of movies was good."
Мінуси: "The mushroom pasta they served was absolutely terrible."
Плюси: "When we landed"
Мінуси: "Everything else..."
Мінуси: "We had almost 8 hours delay"
Плюси: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Мінуси: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Плюси: "Food and service were good"
Мінуси: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"
Плюси: "Painless flight"
Мінуси: "No bottles of water for economy flyers"
Плюси: "The crew on board was kind and polite when they had to deliver bad news"
Мінуси: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Плюси: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Плюси: "Clean and efficient plane, crew and procedures."
Мінуси: "Could use some more seating space"
Мінуси: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Мінуси: "You charge the ticket and my reservation wasn't there!!"
Плюси: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Мінуси: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."
Мінуси: "Even one member of the crew was not very nice with my young daughters."
Плюси: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Мінуси: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."
Мінуси: "Same comments as above."
Плюси: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Плюси: "Crew great"
Мінуси: "Impossible to work on laptop with front seat in recline"
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Мінуси: "Better boarding and entertainment"
Плюси: "The aircraft was barely half full."
Мінуси: "Delay due to fog at LHR, but this is not the fault of the airline"
Плюси: "Crew brilliant but seat very tight"
Мінуси: "Boarding procedure slow and hectic"
Мінуси: "Security in Frankfurt - long lines"
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "Flight departed on time. Crew were friendly and efficient"
Мінуси: "Boarding seem to be chaotic, no boarding by group or seat number."
Мінуси: "Will never use Lufthansa again"
Плюси: "As previously stated hated having to go through security again"
Мінуси: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Плюси: "The crew was friendly. The seating was ok but dirty floors"
Плюси: "Very Organised and punctual"
Плюси: "Pilot kept us informed throughout the flight."
Мінуси: "Onboard services."
Плюси: "Everything except delay"
Плюси: "Free drinks"
Мінуси: "Plane land on time"
Плюси: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Мінуси: "Ground staff poor customer service"
Плюси: "Very friendly crew, great seats in economy with lots of legroom."
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Food need be much better"
Плюси: "The flight was adequate."
Мінуси: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Мінуси: "1hr 20 minutes late"
Плюси: "great over all experiance. Don't let the other negative reviews put you off"
Плюси: "The Lufthansa app provides updates on plane status and gate number, etc."
Плюси: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Мінуси: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Мінуси: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Плюси: "See above"
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Плюси: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Мінуси: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Мінуси: "Absolutely perfect."
Плюси: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Мінуси: "Our flights were delayed both on the way there and back"
Плюси: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Мінуси: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Плюси: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Мінуси: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Плюси: "Usual good service for economy class on this airline"
Плюси: "Friendly crew"
Мінуси: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Мінуси: "Refusal to board as our flight was a few minutes landing"
Мінуси: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Плюси: "Gave us snacks when flight was delayed"
Мінуси: "Flight was delayed Entertainment app didn't work"
Мінуси: "Was a short flight , so really I don't have any negative impression"
Плюси: "Staff was very friendly and caring."
Мінуси: "No entertainment and half sandwich with some cookies was the only food we got."
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Мінуси: "Boarding was a little chaotic. The sandwiches offered were extremely dry."
"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."
Мінуси: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Мінуси: "Boarding tool a long time and late take off"
Плюси: "Stewards dis perfect job"
Плюси: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Мінуси: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Плюси: "Service was very good"
Плюси: "In flight crew worked hard"
Мінуси: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Плюси: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Мінуси: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Плюси: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Мінуси: "30min late arrival. Still was ok."
Плюси: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."
Плюси: "I get Airpoints with the flight, crew were lovely."
Мінуси: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Плюси: "Food, entertainment options, business class seats that lay flat"
Мінуси: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Плюси: "Fast disembark. Used both ends."
Мінуси: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."
Плюси: "Good attention and food"
Плюси: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Мінуси: "Poor announcements"
Мінуси: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Плюси: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."
Мінуси: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Плюси: "Flight crew & overall experience was positive. Meal & entertainment were good."
Мінуси: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Плюси: "Not much"
Мінуси: "Lateness and virtually no food at lunchtime"
Плюси: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Мінуси: "I don't remember anything about the food."
Плюси: "easy boarding"
Мінуси: "bad seating. you previously provided a comfort kit but discontinued it."
Плюси: "arrived early"
Мінуси: "Food I think getting worse."
Мінуси: "Complete lack of information and abrupt staff when flight was delayed"
Мінуси: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Плюси: "Great staff, friendly and helpful."
Плюси: "Very nice crew, great entertainment options"
Мінуси: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Плюси: "Everything was fine - short flight"
Мінуси: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Плюси: "Pleasant flight crews on all flights."
Мінуси: "Cramped seating in coach."
Плюси: "On time, comfortable flight"
Мінуси: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Плюси: "Service was spectacular. The United crew was awesome."
Плюси: "Everything seemed all right"
Плюси: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Мінуси: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."
Мінуси: "I wish the flight lasted longer than the usual 8 hours, such a great experience!"
Мінуси: "Seats in economy class were crammed with next to no leg room"
Плюси: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Мінуси: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."
Плюси: "Exiting the aircraft."
Мінуси: "United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention."
Плюси: "It was cheap and easy to book"
Мінуси: "Not being able to check in online, was not able to reserve seat. Even at luggage check in the flight attendants did not allow me to reserve a seat."
Плюси: "The crew, the comfort, the piloting of the plane, the meal"
Мінуси: "Boarding procedure not organized. People cut lines, pushed and shoved, there was no entertainment"
Плюси: "Friendly crews, good coffee"
Мінуси: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"
Плюси: "Great plane good price for plane ticket."
Плюси: "movie selection was good. sound was surprisingly good too. crew was efficient and friendly enough."
Мінуси: "my seat wouldn't stay back. pretty annoying on a red eye."
Плюси: "So rude crew"
Плюси: "The plane size & comfort was excellent. The staff were very friendly"
Мінуси: "Bigger seats the new ones are way to narrow"
Плюси: "Great atmosphere, crew was excellent!"
Мінуси: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Мінуси: "All of the less than good, obvious!"
Плюси: "Excellent crew, good food & movie selection."
Плюси: "very nice crew"
Мінуси: "my baggage was lost"
Плюси: "Newer plane, crew was amazing, seats were adjustable"
Мінуси: "Don’t be late"
Мінуси: "Not being 1 hour late"
Плюси: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Плюси: "Reasonable space in economy class seats"
Мінуси: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Плюси: "Seat was good"
Мінуси: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Плюси: "The flight crew was so friendly and the food was really good."
Мінуси: "They left my bag off the plane. Ridiculous."
Плюси: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Мінуси: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Плюси: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Мінуси: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Плюси: "Overall booking and airport was ok. Food was also actually quite good."
Мінуси: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Плюси: "Crew was excellent -kind nice and very attentive"
Мінуси: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Плюси: "Shirt flight but well catered, boarding was efficient and quick."
Мінуси: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Плюси: "The seats seemed to have more space on this plane which was nice."
Мінуси: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Плюси: "Everything excellent. Comfortable seats in business."
Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Мінуси: "They have mabaged to lost my luggage"
Мінуси: "Food and one bathroom out of service makes an awful flight"
Плюси: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Плюси: "Really friendly staff. Great service"
Плюси: "Cabin crew were very professional."
Мінуси: "Aircraft returned to gate due to fault and was delayed for 45 min."
Плюси: "Premium economy service was good."
Мінуси: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Плюси: "Boarding was quick, Flight on time....just a regular service and plane"
Мінуси: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Плюси: "The food service was good and the flight attendants were friendly."
Мінуси: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Плюси: "Very friendly and helpful personnel."
Плюси: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Мінуси: "I don’t like the limited choice of drinks on these short KLM flights."
Плюси: "Very little if any."
Мінуси: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Плюси: "The crew service is impeccable. Ground services very friendly and professional."
Мінуси: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Плюси: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Плюси: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Плюси: "Catering is ok"
Мінуси: "Seats comfort really old school"
Плюси: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Мінуси: "As above"
Плюси: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Мінуси: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Плюси: "Flight was efficient enough and staff were friendly."
Мінуси: "It was delayed quite a bit and more on-time updates would have been appeciated."
Плюси: "Same as above"
Плюси: "Quick (relatively) flight."
Мінуси: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Плюси: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Мінуси: "Nothing. This is filler text to meet the min. characters."
Плюси: "Boarding was very efficient."
Мінуси: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Плюси: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Мінуси: "No complaints."
Плюси: "Food and drink service"
Мінуси: "Boarding pass facility"
Плюси: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Мінуси: "55 minute delay was not welcome."
Плюси: "Professional crew"
Мінуси: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."
Плюси: "Crew was very friendly and helpful. Entertainment had plenty of choices."
Мінуси: "The seats were very hard. It was very uncomfortable sitting that long I’m those seats"
Мінуси: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Мінуси: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Плюси: "See previous note about lost bag."
Мінуси: "See previous note about lost bag."
Плюси: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Мінуси: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."
Мінуси: "Long delay due to weather"
Плюси: "Excellent and professional crew members"
Мінуси: "Nothing, the flight was smooth, most enjoyable"
Мінуси: "The food offering"
Плюси: "The crew was amazing but delays upto 2 hrs"
Мінуси: "Nothing as not in control"
Мінуси: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Мінуси: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."
Мінуси: "Seats were horrible, tiny , cramped"
Плюси: "Aisle seat"
Мінуси: "Nothing was complimentary"
Плюси: "Easy boarding. Friendly staff"
Плюси: "Smooth flight, boarding was seamless."
Мінуси: "Only one free soda. Beer and wine for a fee."
Мінуси: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"
Плюси: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Мінуси: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."
Плюси: "On time, easy boarding"
Мінуси: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"
Плюси: "Pleasant crew"
Мінуси: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."
Мінуси: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."
Плюси: "Crew were excellent, had a row to myself, luggage turned up quickly"
Мінуси: "No landing cards given!"
Плюси: "Easy boarding"
Мінуси: "Seat width"
Мінуси: "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"
Плюси: "Efficient and friendly staff. Coach seats did recline on that Airbus model, which was nice."
Мінуси: "Had to pay for wifi in coach for internet access. It was dropping routinely, dial-up slow, and very frustrating. The food was on par with other airlines, minus the vegetable turnover. That was a bit odd. What was shocking to me, is that no alcohol of any kind was complimentary in coach."
Плюси: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Мінуси: "There were no problems"
Мінуси: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."
Мінуси: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"
Плюси: "Outside camera view, update on airplane location and ETA, seats were nice."
Мінуси: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."
Мінуси: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."
Плюси: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Мінуси: "Flight arrived on time."
Плюси: "Landing was very smooth"
Мінуси: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."
Мінуси: "This flight did not occur due to delays."
Плюси: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."
Плюси: "The food was very good surprisingly"
Мінуси: "Again the seats are too tight and they should not be allowed to recline"
Мінуси: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."
Плюси: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"
Мінуси: "Staff was not properly trained in flight protocols."
Плюси: "Did not use their services much but the stewards seemed nice."
Мінуси: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."
Мінуси: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."
Плюси: "Clean and good food."
Мінуси: "It was a fine flight. Nothing to worry about. I liked it."
Плюси: "Comfy and good movies!"
Мінуси: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"
Плюси: "Food, WiFi and cheap business upgrades"
Мінуси: "Delay and lost baggage both ways."
Плюси: "Easy embarkation, helpful staff."
Мінуси: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."
Плюси: "Flight was Ok"
Мінуси: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."
Плюси: "Entertainment system."
Мінуси: "Food. In flight announcements were barely audible at times."
Мінуси: "I asked for water and was given half a cup, when I requested they fill the cup they said if I wanted more I had to buy it. In addition, when we left the plane everyone pushed their way off instead of following the order of the rows."
Мінуси: "Disorganization and unpreparedness."
Авіакомпанії, які здійснюють рейси за напрямком Лондон Гітроу, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за напрямком Лондон Гітроу
Захисна маска на борту є обов'язковою. Маски на рейсах за напрямком Лондон Гітроу надаються
Дотримання безпечної відстані
Місця по центру на рейсі за напрямком Лондон Гітроу забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах за напрямком Лондон Гітроу
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з гнучкими умовами за напрямком Лондон Гітроу