Пошук дешевих авіаквитків до Ліона

Плюси: "The overall experience was good."

Плюси: "Service was good. Staff was efficient."
Мінуси: "Cabin was overly warm. Sweatie hot."

Мінуси: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"

Плюси: "Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around"
Мінуси: "Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult."

Плюси: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Мінуси: "there were no toothbrush kits given out in economy class"

Плюси: "Emirates is a top airline for comfort and extras. Even on short flights customers are treated well."
Мінуси: "No suggestions"

Плюси: "Punctuality"
Мінуси: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."

Плюси: "The crew"
Мінуси: "Wifi"

Плюси: "Emirates itself was great but using fly Dubai from Dubai to Kabul was awful."
Мінуси: "No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates."

Плюси: "Of the enormous amount of entertainment available, even I found something to keep me occupied."
Мінуси: "Perhaps boarding."

Мінуси: "They delayed the flight over entertainment system and that caused me to miss my connection"

Плюси: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Мінуси: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"

Плюси: "Non"
Мінуси: "Non"

Мінуси: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."

Плюси: "I liked the passengers"
Мінуси: "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."

Плюси: "Smooth flight"
Мінуси: "The food"

Плюси: "What I like is the food served, the entertainment, and the toilet."
Мінуси: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Плюси: "One of the best economy flights I've taken."

Мінуси: "In cochin to Dubai flight , There was no space to put my carry on baggage, I ask the crew to find the place and put it, but one of the crew said there is a place in the front but she cant take it there, I told her if it is above my seat and close to my seat I don't mind to put , some body taken my space its your responsibility to find the place and put it. then she called her supervisor and the supervisor told me the bag is heavy for her, (the bag was only 7 kg). I have to take the bag all the way to front. The crew is very lazy and too much attitude, wont fly this flight any more."

Плюси: "Good selection of movies and special menu for the festive season."
Мінуси: "Slight delay on the tarmac."

Мінуси: "Emirates checkin staff in India charging fees unnecessarily. Don’t know it is Emirates decision or Indian staff . I hate to travel again through Emirates ."

Мінуси: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

Плюси: "Service was good"

Мінуси: "Seats very uncomfortable for a transatlantic flight"

Плюси: "Overal very comfortable and good service aboard plane."
Мінуси: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."

Плюси: "Emirates is still the best option for travel from Seattle to South Asia. Flight time is convenient and boarding process is flawless as always,"
Мінуси: "In flight meal service and staff attention is not the same as a few years ago. The fees on advance seat selection is ridiculous. After spending close to two grand on a return ticket, Emirates wants me to spend another 40 bucks each way to heya seat of my choice ?"

Мінуси: "One baggage misssing, flight delay"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "So roomy on the a380 Vegetarian food great"

Плюси: "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."

Плюси: "I like the confirt and the on time flight."
Мінуси: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."

Плюси: "The food was great"
Мінуси: "The fleight was great too"

Плюси: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Мінуси: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."

Мінуси: "16 hours transit in dubia without any service."

Плюси: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Мінуси: "Nothing"

Плюси: "Mostly everything"
Мінуси: "The chair and the food"

Плюси: "Had salmon which was amazing"

Плюси: "Coiner person was very courteous and very accommodating."
Мінуси: "The food selections are the same for years now."

Плюси: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."

Плюси: "The seats were well spaced and had a comfortable trip."

Плюси: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."

Плюси: "Entertaimnment"
Мінуси: "Carry on weight retractions and scattered boarding"

Плюси: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Мінуси: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Мінуси: "I loved it"

Плюси: "Flight"
Мінуси: "Crew is not responding properly"

Плюси: "Relaxing on time flight.."
Мінуси: "Food was bad... Before it used to be really good..."

Плюси: "The flight itself was fantastic. Perfection as usual. Emirates is surely neck to neck with Singapore Airlines for the number one spot of the best airline in the world."
Мінуси: "1. I joined at Bangalore. The staff worked strictly according to the rules. While this is good it lends itself to passenger discomfort at times. Example: I had only 1 suitcase of 45 pounds, and I had a hand baggage of 13.7 kgs, because I was carrying all my precious crystalware back to Houston. The attendant kept insisting I lighten the hand baggage to les than 7 kgs. Finally he even suggested I send the hand baggage as checked luggage. He must be insane! I had a few thousand dollars worth of crystal in that hand bag and there was no way I'd send as checked luggage. Finally, I lightened the load to 10 kgs and called his manager and I was allowed to carry the hand luggage. 2. On landing at Dubai, everything unraveled. The airport was full of thousands of stranded passengers because 18 hours ago a plane had crash-landed at the tarmac causing flight cancellations. Obviously Emirates was poorly prepared for handling this this emergency. Many of the passengers, including myself, ended up standing at the customer service counters (there were about 10 customer service stations all over the airport), and every customer station had about 500 irate passengers and 3 or 4 agents handling them. Not only that, the customers were standing in stuffy atmosphere, no fod no water for hours, many mothers were desperate with children. Emirates had no idea how to handle this situation. I caught hold of a senior police official and told him that the least he could do was to give the customers some bottled water to keep them hydrated. Within minutes, in typical Arab hospitality - many cases of bottled water showed up, followed by cupcakes and then Mango Frootis. This helped to calm the passengers down. Then there was the chaos of everyone crowding the service desk. No lines, no semblance of order. After discussion with the policeman, we installed barriers for that passengers would stand single file. One thing that was very wrong and out of our control was there were only 3, sometimes 4, persons behind the desk, attending to more than 500 stranded passengers at each station. I reckon we would need at least 20 or 30 staff at each station. I noted that at each customer depot there were at least 10 computer stations at our service station, but only 3 were manned. Also, there was no one to advise the passengers on their status, what arrangements were being made, what the status update of the situation was...... nothing. We just stood in a bunch at the customer service desk and hoped for some attention. Appalling. Emirates needs to beef up their crisis management strategies. As a Crisis Manager myself, I was appalled to see how poor their capability to respond to a crisis situation was. I have many ideas based on my experience in crisis management. If you want suggestions call me. Besides this crisis, Emirates has always been a very good airline to me. Their everyday service is impeccable and a treat to experience. Captain Joseph Lobo+ +1-713-689-8817"

Плюси: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Мінуси: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Nothing"
Мінуси: "Nicer personal at check in ,nicer crew,better food."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Мінуси: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Мінуси: "Touch screens didn't work very well."

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Мінуси: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."

Плюси: "Flight was good"
Мінуси: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "Excellent employees from check in desk to flight attendants"
Мінуси: "Food quality was medicore"

Плюси: "It was a short flight. Lemonade"

Мінуси: "No beer or wine with meals, noisy flight and cheap headphones"

Мінуси: "All was fine."

Плюси: "Friendly accommodating staff, good food, quality entertainment"

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Food"
Мінуси: "Air conditioning was out upon boarding and went out again before landing"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Your crewsom"
Мінуси: "Nothing"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "Great experience whether I was going or coming. I loved it."
Мінуси: "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Good Food, Nice Accommodations, Great in flight entertainment options. Would do again for longer flights to other destinations."

Плюси: "The entertainment choice ! Amazing !!"
Мінуси: "They lost track of my suitcase. I just received it"

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Плюси: "Liked the food and service"

Мінуси: "Everything was really good"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "The comfort and the food"

Мінуси: "Food need be much better"

Плюси: "Luggage space, comfortable seat.. huge plane"

Плюси: "Smooth flight"
Мінуси: "Weird plane noises (typical of older Airbus planes)"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "The airline crew was responsive and professional. The flight was also very smooth."
Мінуси: "The boarding process was like a buffet: first come first served."

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Мінуси: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."

Плюси: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Мінуси: "The bathroom was a bit smelly"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Always professional in every detail Great food Great customer service"
Мінуси: "The variety of drinks"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "In time on arrival with a good chance to catch the next flight"
Мінуси: "Did not get the food of my choice. The system was blocked for early check in."

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Rebecca was quite pleasant and also pleasant-looking."
Мінуси: "Rebecca didn't take me home with her. I'll try harder next time."

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The Lufthansa help desk fairly quickly resolved the ticket and boarding pass problems."
Мінуси: "That it was still necessary to use the help desk to get aboarding pass, although they were totally professional and resolved the issue."

Мінуси: "legroom"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "The flight itself was fine, about what you'd expect from a short-duration flight on a major airline."
Мінуси: "I wished to change to an earlier flight with plenty of seats available. the Lufthansa ticket agent stated the only way, as I had booked a "light" fare, was to pay a full-price one-way economy ticket--plus luggage--for about 380 euros with no credit for my current ticket. After booking a day-room at a local hotel, I checked in on-line and discovered for 115 euros I could have upgraded to business class, with luggage included, and been accommodated on schedule changes. My suggestion to Lufthansa is if they intend to rip their customers off it's best NOT TO LET THEM FIND OUT ON THEIR OWN WEBSITE, or if they're simply too incompetent to match marketing offers to their booking department they could save considerable income and reputation by closing the ticket office. As it was, the impression was a low-class money grab. It's not like they can count on their partnership with United to make them look good."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "Glad to have a sandwich; it tasted good. The caterers use lots of mayonnaise on the cold cuts which can be messy since it was oozing out but I like gooey food rather than dry food so I was happy. Very nice crew."
Мінуси: "Just odd that I walked a mile thru the airport to make the connection only to board a shuttle bus that went back the same direction for the longest such ride in my life, past parked planes, maintenance areas, fuel storage tanks and finally the cargo plane section where our plane was located. Might be hard on those more impaired than I am to handle the stairs down to the bus loading dock and again up into the plane."

Плюси: "I liked how generous they were with food and drinks"
Мінуси: "Free WiFi could have made the flight a lot better"

Мінуси: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Мінуси: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Плюси: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Мінуси: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Плюси: "Usual faultless KLM experience"
Мінуси: "Nothing."

Мінуси: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Плюси: "Food was great, enjoyed watching videos, staff very profession and friendly."
Мінуси: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Плюси: "economy plus seats were nice, great movie selection, especially international movies"
Мінуси: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Crew was great, very responsive and hospitable!"
Мінуси: "more lunch choices, especially choices without dairy products."

Мінуси: "Don’t be late"

Плюси: "Great plane and staff"
Мінуси: "Delayed"

Плюси: "Reasonable space in economy class seats"
Мінуси: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Плюси: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Мінуси: "Food quality was not so good."

Плюси: "The friendliness of the crew"

Плюси: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Мінуси: "Doesn't"

Плюси: "Good beverage service."
Мінуси: "Over an hour delayj for departure."

Плюси: "The flight crew was so friendly and the food was really good."

Мінуси: "The plane was very hot"

Плюси: "Cabin facilities"
Мінуси: "They didn’t bring one of my bags"

Плюси: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Мінуси: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Плюси: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Мінуси: "No downsides at all"

Плюси: "Quick flight"

Мінуси: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Мінуси: "lost baggage"

Плюси: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Мінуси: "There were several flight delays and gates were changes a few times."

Плюси: "Nothing to mention"
Мінуси: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Мінуси: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Мінуси: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Мінуси: "Very slow service at checkin, was not even available when I arrived at the airport"

Плюси: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Мінуси: "No complaints about anything."

Плюси: "I slept pretty much the whole time"

Плюси: "Great food"
Мінуси: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Nice flight, nice crew, and a nice experience."

Плюси: "Sandwich was incredibly tasty (although not much filling)"
Мінуси: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Мінуси: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Мінуси: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Плюси: "The staff was very helpful and professional. Promp response to calling for attention."
Мінуси: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Плюси: "Pleasant flight"

Мінуси: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Мінуси: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Плюси: "Consistently high standards"
Мінуси: "Nothing"

Плюси: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Плюси: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Плюси: "Cabin Crew was awesome."
Мінуси: "Entertainment System was not working and no Non-veg food option in flight."

Плюси: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Плюси: "Timing & efficiency. Good food though only a sandwich."
Мінуси: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Мінуси: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Плюси: "El entretenimiento"
Мінуси: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Мінуси: "Short and sweet"

Мінуси: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Мінуси: "I not get to go my flight, I couldn't get reimbursement"

Плюси: "Cops is always a good reason to flight"
Мінуси: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Плюси: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Мінуси: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Плюси: "Nice and attentive crew."
Мінуси: "Seats not comfortable in premier economy."

Плюси: "The crew was terrific."

Мінуси: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."

Мінуси: "We had a short delay"

Плюси: "Had decent room space seats comfortable"
Мінуси: "My luggage could have arrived for a start"

Плюси: "On time, no hassle."

Плюси: "The cue lines per zone are a brilliant idea!"
Мінуси: "An explanation to passengers as to why there was a backup between the gate and the plane."

Плюси: "Staff and services all very good definitely"
Мінуси: "Everything was brilliant"

Мінуси: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Плюси: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Мінуси: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Плюси: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Мінуси: "Check in process was easy. The flight attendants are all very helpful and kind."

Мінуси: "Na"

Мінуси: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Плюси: "My seat"
Мінуси: "Crew"

Плюси: "The only thing that I like about the flight was that it was easy to boarding"
Мінуси: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Мінуси: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Плюси: "Quiet! No noise-canceling earphones needed. Delicious food."

Плюси: "Nothing"
Мінуси: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Мінуси: "Security services at Manchester airport...too long and not friendly at all"

Плюси: "The cabin crew were excellent"
Мінуси: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Плюси: "Average"
Мінуси: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Плюси: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Мінуси: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Плюси: "The airplane have great entertainment system. The cabin crew are very nice."

Плюси: "Nice crew, free snacks"
Мінуси: "For taller people flying economy sucks . The seats are always to small"

Плюси: "It es a good flight back"
Мінуси: "Items missing on duty free purchases"

Плюси: "Short, lots of leg space"

Плюси: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Мінуси: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Плюси: "Friendly onboard staff"
Мінуси: "Treated like cattle while boarding unless your preferred member. Average food quality."

Плюси: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Мінуси: "2 hours delayed..."

Плюси: "Not much."
Мінуси: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Плюси: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Мінуси: "TV was too slow."

Плюси: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Мінуси: "nA"

Плюси: "Crew was great"
Мінуси: "Not enough food"

Плюси: "Nice Flight Attendants Good Food"
Мінуси: "Flight was delayed by 1.5 hours"

Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."

Мінуси: "Food and coffee were cold. Service on AF is getting worse."

Плюси: "It was a short flight."
Мінуси: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Плюси: "Free drinks and snack!"
Мінуси: "Nothing"

Плюси: "It was a fine flight"
Мінуси: "no specific feedback"

Плюси: "Everything good more or less."
Мінуси: "Planes where not updated. I would like planes to be more up to date like other companies."

Плюси: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Мінуси: "Can't think of anything."

Плюси: "Smiling, quick, courteous"
Мінуси: "Had to pee right after turbulence no time for bathroom"