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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Кельна
|січень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 6%.|
|липень||Найпопулярніший час для перельоту – ціни у середньому вищі на 28%.|
Середня ціна (в обидва боки)
|₴7 499||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴3 628||або менше|
Вигідна ціна (в один бік)
|₴1 918||або менше|
Авіакомпанії Wizz Air та Ryanair наразі не стягують додаткову плату за змінення або скасування бронювань за напрямком Кельн Köln/Bonn. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
З усіх варіантів перельоту до Кельна з України за останні 72 години найдешевшим виявився квиток з Києва до Кельна. Він коштує ₴1 037 в один і ₴1 197 в обидва боки. При цьому найбільшою популярністю користується маршрут з Києва до Кельна: найнижча ціна, знайдена на ньому за останні 72 години, складає ₴1 516 (за переліт туди й назад).
Загалом у регіоні (Україна) до м. Кельн найчастіше літають Wizz Air і Ryanair. Найбільшою популярністю користуються рейси з України, а здайснює їх, як правило, авіакомпанія Wizz Air.
Аеропорт Кельн розташований за 15 км від центру м. Кельн. Див. карту
Місто Кельн обслуговує Аеропорт Кельн Köln/Bonnабо просто аеропорт Кельна. Код аеропорту – CGN.
Більшості мандрівників, місце вильоту яких – Україна, а місце призначення – Кельн, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Кельн: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Кельн, зобов'язані ізолюватися протягом 10 днів після в'їзду.
Мандрівники, місце вильоту яких – Україна, а місце призначення – Кельн, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 48 годин перед в'їздом.
Кельн: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Україна, а місце призначення – Кельн, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Кельна, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Кельна протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Кельна ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Кельна за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Nice service easy flight"
Мінуси: "Hot, ridiculously warm on the plane"
Мінуси: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"
Мінуси: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Плюси: "Amazing crew"
Плюси: "That we landed in the end"
Мінуси: "More communication to passengers when there are so big delays (almost 2 hours)"
Мінуси: "30min late arrival. Still was ok."
Мінуси: "small seats,no LCD for each one,food nor so good."
Плюси: "Not much."
Мінуси: "Baggage fees and unclear policy during booking with Kayak."
Мінуси: "Delayed boarding, crew very friendly, polite"
Плюси: "On time take off"
Мінуси: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"
Мінуси: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"
Плюси: "I liked the abundant choices for entertainment and the comfortable seating."
Мінуси: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Плюси: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Плюси: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Мінуси: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."
Мінуси: "Caótica boarding Uncomfortable seats did not recline"
Плюси: "Except eventually delay, the flight experience is good."
Плюси: "The service was superb!"
Мінуси: "The flight was too short."
Мінуси: "Food is appauling!"
Мінуси: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."
Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Плюси: "Personal entertainment screens, average choice of movies."
Мінуси: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Мінуси: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Плюси: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Плюси: "The air crew service"
Мінуси: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Плюси: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Мінуси: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Плюси: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Мінуси: "I don't remember anything about the food."
Мінуси: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Мінуси: "The flight was delayed but due to efforts of the pilot we were on time!"
Плюси: "Professional and friendly staff"
Мінуси: "Outdated interior, media interface"
Плюси: "they asked me if I wanted an upgrade to business class - nice"
Мінуси: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."
Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Плюси: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Мінуси: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."
Плюси: "got to my destination on time."
Мінуси: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."
Мінуси: "economy class eats sold as business class !!! very poor and cheap strategy --"
Плюси: "Compared to most American crews the Aus crew was helpful and outstanding."
Мінуси: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."
Плюси: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Плюси: "The food was very good! And the movies you could choose too."
Мінуси: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."
Плюси: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Мінуси: "Ground crew was a big bottleneck and Austrian security did not help."
Плюси: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Мінуси: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."
Мінуси: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."
Мінуси: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."
Мінуси: "I had no notification about luggage fee in airport upon registration."
Мінуси: "Did not make this connecton, was directed to Frankfurt"
Плюси: "The food was amazing"
"The crew was exceptionally kind. Communication in terms of gate changes could be better"
"The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other."
Плюси: "Seats are ok but unable to recline"
Мінуси: "Keep up the good work"
Плюси: "i like the service"
Мінуси: "water free"
Плюси: "The leg space"
Мінуси: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Мінуси: "Uncomfortable seats"
Плюси: "Good flight, easy check-in, direct 4 hour flight"
Мінуси: "Seat not inclining."
Мінуси: "Larger leg room"
Мінуси: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Мінуси: "Not having a 3+ hours take off delay"
Плюси: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Мінуси: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Мінуси: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Мінуси: "Delay on departure and no bus at arrival"
Плюси: "Ok flight"
Мінуси: "Comply with departure times"
Мінуси: "Both flues were really delay really disappointed"
Плюси: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Мінуси: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Плюси: "Good airport . Punctual flight ."
Плюси: "Staff cheerness"
Плюси: "Everything was ok"
Плюси: "The price"
Мінуси: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Мінуси: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Мінуси: "2 hrs late and we missed all our following connections as a result."
Плюси: "The crew was very nice. The flight was ok"
Мінуси: "Not much of a food choice.."
Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"
Плюси: "The flight was overbooked so they took my wife of the flight"
Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Мінуси: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Плюси: "Pilot flew well Cup Noodles available to buy"
Мінуси: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Плюси: "Cheap fare"
Мінуси: "No entertainment"
Мінуси: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Плюси: "Pleasant staff."
Мінуси: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Плюси: "Flight left on time"
Плюси: "Price price price"
Мінуси: "Messy boarding"
Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Плюси: "Cabin Crew and Pilot did their best"
Мінуси: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"
Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."
Плюси: "We arrived safely"
Мінуси: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Мінуси: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Плюси: "Pleasant staff and good flight"
Мінуси: "A bit of difficulty to check bag in online after original check in ...."
Мінуси: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Мінуси: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Плюси: "Staff were friendly, when they weren't trying you charge you for everything"
Мінуси: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Плюси: "All handled professionally."
Плюси: "The don't say the truth"
Плюси: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Плюси: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Мінуси: "Not really. Although pushback delayed, arrival was 10 minutes early"
Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."
Плюси: "The crew was really nice with the passengers"
Мінуси: "They made us wait at the gate an hour without saying nothing, and then inside the plane, we had to wait 30 minutes to departure, and they didn't explain anything neither."
Мінуси: "The delay is to be changed"
Мінуси: "No delays"
Мінуси: "Seat rows are close together"
Плюси: "Efficient and cheap"
Мінуси: "Another passenger had exactly the same seat number as me which caused confusion and an uncomfortable situation"
Плюси: "Clean, comfy, practical. Just as you expect of low cost flight."
Мінуси: "Staff were tired and although not rude looked like they'd had enough."
Мінуси: "Stayed at steansted for like 20 min"
Плюси: "Flight arrived in time"
Мінуси: "No entertainment"
Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."
Мінуси: "Ryanair out right lies to their customers on their mobile app. Says you can bring one small carry on, mine was very small...laptop and they forced me to check it - I carried on no bags at all. I was day travel with only a computer bag. AND..they were completely rude about the entire experience. Staff was disgusting. Do not fly on Ryanair. I will never fly this airline again. Terrible."
Плюси: "Very good"
Мінуси: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Мінуси: "We did not have internet and computer access during our trip and when we arrived at the airport to check in we were told that there was a high fee for airport checkin. Never in my 30 years of airline travel have i experienced such s redicilous and outragous thing. I paid 196 euros today because we were not able to check in online rven though Ryanaiir had several checkin counters!. This was certainly the last time i flew with Ryanair and I will share this experience with my friends and family."
Плюси: "The staff was good and attentive even under difficult circumstances."
Мінуси: "I took two flights today. Both were late. Ryanair also lost my baggage."
Мінуси: "Flight delayed, so usual knock on effect with lifts, people coming to meet."
Плюси: "Friendly crew. And that is it. The plane was poorly constructed inside but managed to land without falling apart. I prefer not to fly Ryan again."
Мінуси: "They seated us apart because we wouldn’t pay extra. Seats are cheap, uncomfortable, and don’t recline. Baggage policies were ridiculous but weren’t enforced. Very little legroom. We had to walk up the stairs and down on arrival. Apparently a proper gate costs extra."
Плюси: "2 hours late. Didn't tell us in English why. Changed Gates the times. Say on plane when we finally boarded for 45 minutes."
Мінуси: "See above"
Мінуси: "The flight was 2 and a half hours delayed and the crew did not even mention it, never mind a line of apology. I gave them a chance after 8 years and I regret it. You save with Ryanair, only if your own time is worthless."
Плюси: "It was a stress free journey. Which I will be doing at least 4 more times this year"
Мінуси: "I cannot think of anything. Except you can't buy duty free cigarettes on the trip anymore"
Плюси: "Got the best fairs, had it booked well in advance No hassle"
Мінуси: "On arrival all trains were cancelled and it was very hard to find a bus or someone to talk to but that was a separate issue"
Плюси: "The price"
Плюси: "We didn't crash and I arrived at my destination safely."
Мінуси: "The flight was 90 mins late, we were herded like cattle onto the plane which was filthy with empty sweet wrappers littering the entirecabin, which in turn was full of crying children (whose parents appeared powerless/unwilling to comfort them). While none of this was helped by the poor weather creating epic turbulence and a near-miss with another aeroplane, I did take a flight the following day with EuroWings in identical weather which was far better controlled with less nausea-inducing turbulence so I do feel I can blame Ryanair for feeling quite sick as we left the plane. If we'd had to go in for a 3rd landing attempt, I'd probably have turned up for my meeting all covered in vomit as they don't even provide sick bags! Ryanair isn't just basic and cheap, they don't even do the basics properly. It's as though they're deliberately trying to make the experience as horrible as possible. Ryanair is dreadful. Never again!"
Плюси: "Can’t complain about £14 flights"
Плюси: "5 stars all great"
Мінуси: "Tea was awful, too hot in plane at the begining."
Мінуси: "Seats, aspect of the plane, sounding no so good when departing and landing"
Плюси: "Announcements for closing flights at checkin counter area."
Мінуси: "We were in the line which went along smoothly until we were just a few people before being served. There was a couple that had issues and the entire line of people including me had to wait in a standstill for 30 minutes. It made me run to my closed gate but did get on. The solution is to have a counter they could have moved to just for big issues rather than hold up 50 people. So sort of plan B for big problem flyers. It was lame. All else was fine and will fly again. Thanks, Chris G. San Francisco California"
Мінуси: "Marketing services"
Мінуси: "It was delayed. Haggled about luggage and then allowed us to take it on when at first they were forcing us to check it. Overall it was one of those flights you were just ready to get it over with"
Плюси: "the crew was very nice."
Мінуси: "expensive for the service."
Плюси: "Predictability. With international travel, there are many stations to be met. My flight with Ryanair provided predicable travel with transfers in mind and courteous professional service.I felt safely cared for. thank you"
Плюси: "Everything went fine, boarding was super fast and efficient."
Мінуси: "Having a flight a bit later would be good, but besides that everything was fine."
Плюси: "The board crew was very friendly The flight left on time"
Плюси: "It would have been good to know in advance that checking a bag would cost half as much as the flight itself. But why did I have to check in online then stand in line to be told to stand in a second line to pay for my bag only to stand in the same line again to actually do the check in? Why? When it was done I asked the agent where to go to find the gate and he only waived on the next customer. I didn't seem to be worth his attention."
Мінуси: "Customer service"
Мінуси: "Worst service ever. I didn't see the email reminder that they sent to print the boarding pass. I also didn't prepay my bag because I wasn't sure if it was going to be 15 or 20 kilos. They charged me 160 euros just to print the two boarding passes and 1 20 kilo bag and the man at the counter told me that I should have printed them at home. Not only have I never ever had hat happen to me on any respectable airline but we took Vueling from Mykonos to Rome and they included the bag and they printed the boarding passes for free as all other customer friendly airlines. Never again!! Horrible customer service."
Мінуси: "Gum and candy wrappers stuck in the sides of the seat. Crew spoke poor English. Co-fliers were loud, drunk and unruly."
Плюси: "Cheap Friendly staff Safe flight Good seats Temperature"
Мінуси: "Waiting outside in the wind for 20 min while plane was still being tanked and loaded No affordable food on board No personal greeting by pilot to passengers"
Плюси: "Overall was fine."
Мінуси: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Плюси: "Promptness. This airline strives to be on time and it shows."
Мінуси: "Can't come up with a dislike."
Плюси: "Early arrival. Very friendly crew which is not always the case with ryanair."
Плюси: "Comfort and crew was good"
Мінуси: "Not being able to have mobile boarding pass is stressful.. almost missed flight due to communication while checking in. I would not like to fly this airline again through Europe due to this inconvenience. Very disappointed and will choose EasyJet next time."
Плюси: "The team was nice."
Мінуси: "DELAY on this route is very normal appearance."
Плюси: "All is done smoothly"
Плюси: "on time"
Мінуси: "no space, old plane, crew was rude, only fly Ryanair if there is a big price difference"
Плюси: "staff were great"
Мінуси: "late taking off on way out with no reason provided as to why"
Плюси: "I didn't like anything"
Мінуси: "The crew was very stricted. Even the shoulder bag he told me to put it in the cabinet"
Плюси: "Quick and easy speedy self checkin system. Quick flight."
Мінуси: "Cattle market feel for boarding as everybody wants hand luggage near by"
Плюси: "Our sits were covered in crumbs and the floor super wet"
Мінуси: "On time"
Плюси: "The crew"
Мінуси: "Free snack and 1 water could have been nice"
Плюси: "It was very poor and misleading regarding the price. To charge 45 Pounds for a suitcase borders on rip off."
Мінуси: "Cannot think of anything"
"I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this."
Плюси: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Мінуси: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Плюси: "We landed without crashing"
Мінуси: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."
Плюси: "On time"
Мінуси: "Food abd more comfort flight"
Плюси: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Плюси: "Good value/price ratio."
Мінуси: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Плюси: "Took off on time"
Мінуси: "Comfort and food"
Плюси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Мінуси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Плюси: "They delivered me my order sanwhich and flight was on time"
Мінуси: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Плюси: "The price. It was cheap this time around."
Мінуси: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Мінуси: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Мінуси: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Мінуси: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Мінуси: "Landing was very rocky"
Плюси: "Please return my money."
Мінуси: "Please return my money."
Плюси: "Friendly crew. Pretty much on time departure. Comfortable."
Мінуси: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Плюси: "The price"
Мінуси: "The mass"
Плюси: "Not much"
Мінуси: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Плюси: "The price"
Мінуси: "The seats"
Мінуси: "delay, onboard service"
Плюси: "Friendly crew."
Мінуси: "Not being able to check-in online."
Мінуси: "See above"
Мінуси: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Плюси: "Way and take two taxi Please write in the mail In big laters the terminal"
Плюси: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Мінуси: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Плюси: "Efficient and polite crew, nice flight, nice take off and landing."
Мінуси: "Delayed for 30 minutes."
Плюси: "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."
Плюси: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."
Мінуси: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Плюси: "Liked their flexibility and welcome agent was serving us."
Плюси: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Мінуси: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Плюси: "Great team and great pilot everybody to the baggage people were excellent!"
Плюси: "Seating is comfortable enough with sufficient leg space."
Мінуси: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Плюси: "Nothing in particular"
Мінуси: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Плюси: "Plane is ok, clean, good condition"
Мінуси: "Almost no service. Cheak in took 2 hours!"
Плюси: "smile of 1 crow chair not bad"
Мінуси: "timing check in boarding landing I had 2 flights and both we boarded late and arrived late of course. I will never use this air lines again in my life"
Мінуси: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Мінуси: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Мінуси: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Мінуси: "not direct flight"
Мінуси: "The crew conducting the extra security to Tel Aviv did not announce that everyone had to go through the extra security check. People just haphazardly asked or found out from someone else that they had to comply. The checked some passports and tickets prior to the flight to help in boarding but it was a mess. At one point they held the buses because they lost a passenger associated with a ticket and were yelling inside the bus looking for her. Never experienced such disorganization."
Мінуси: "Flight crew rude when I asked if they would accept Euro!! No food, no drinks, Not even water?! What's their deal. Really?! Water is free in a dolmus. I slept most of the way but the flight attendant woke me up twice to sell me drinks!"
Плюси: "flight happened"
Мінуси: "quality didnt seem high flight was a little late"
Авіакомпанії, які здійснюють рейси до Кельна, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Кельна
Захисна маска на борту є обов'язковою. Маски на рейсах до Кельна надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Кельна забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Кельна
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Кельна з гнучкими умовами