Пошук дешевих авіаквитків до Кінтана-Роо

Плюси: "We really enjoyed this airline"

Плюси: "Crew professional. Clean. Safety and security and health prioritized."
Мінуси: "food could have been better."

Мінуси: "Food"

Плюси: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Мінуси: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Плюси: "Very pleasant and comfortable flight with QA."
Мінуси: "Nothing"

Плюси: "Crew was terrific. Great service. New aircraft are comfortable too."
Мінуси: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Мінуси: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"

Плюси: "Nothing"
Мінуси: "Be more professional"

Плюси: "The “mini-refrigerator” for beverage storage at the business class seat."
Мінуси: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."

Мінуси: "Boarding, restroom,"

Плюси: "Friendly crew and easy boarding"
Мінуси: "None"

Плюси: "The crew was amazing and delightful."
Мінуси: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Плюси: "Great food and service. I like the short layover / transit time."
Мінуси: "Multiple security from Doha to Chicago. One should be sufficient."

Плюси: "The crew was amazing."
Мінуси: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."

Плюси: "Great crew"
Мінуси: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Мінуси: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."

Плюси: "Entertainment system, crew responsiveness"
Мінуси: "Quality of main dish (lamb with rice). Portion of lamb is very small."

Плюси: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Мінуси: "Everything was good."

Плюси: "The crew was excellent"

Мінуси: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Плюси: "Plane was very empty so it allowed us to spread out."
Мінуси: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Плюси: "Friendly and genuine staff. Clean plane. Staff were well organised."
Мінуси: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Плюси: "The plane had everything I could want."
Мінуси: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Плюси: "I really liked the service. Most of the flight attendants were very friendly."

Плюси: "Helpful crew"
Мінуси: "Food quality and quantity Cramped seating"

Плюси: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Мінуси: "The Ground crews in boston airport were not accomodating."

Плюси: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Плюси: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Плюси: "I like everything about the flight"
Мінуси: "Everything was ok"

Плюси: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Мінуси: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"

Плюси: "Great service. Great food. Great entertainment."
Мінуси: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Мінуси: "Not one of their newest planes."

Плюси: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Мінуси: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."

Плюси: "On time departure and nice group of crews"
Мінуси: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Мінуси: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Плюси: "Clean. Friendly staff. Good food. Good entertainment."
Мінуси: "Small cramped seats."

Плюси: "Good service, plenty of entertainment options, modern aircraft."

Плюси: "Good, comfortable and smooth flight. Food was better than expected."
Мінуси: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Плюси: "Generally ok but not as good as other Middle East carriers"
Мінуси: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Плюси: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Мінуси: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Плюси: "Nothing really"
Мінуси: "Food was really bad might as well have junk food."

Плюси: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Мінуси: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Плюси: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Мінуси: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Плюси: "Check in was easy"
Мінуси: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"

Плюси: "Flight from Doha to Johannesburg was pleasant."
Мінуси: "I had to take a flight from Doha to Johannesburg and from there another to Cape Town on South African Airways. Arrived at my destination 8 hours late."

Плюси: "See above"
Мінуси: "Nothing"

Плюси: "Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight."
Мінуси: "Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming."

Плюси: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Мінуси: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Мінуси: "Nada, I slept through this leg and the staff let me be."

Плюси: "Swiss is my new favorite airline."
Мінуси: "Nothing bad to report. Book Swiss!"

Плюси: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Мінуси: "The food was mediocre and the selection of movies was very limited."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Food was good ."
Мінуси: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Плюси: "crew"
Мінуси: "children entertainment"

Плюси: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."

Плюси: "Crew was very friendly. Seat a pretty comfortable."

Плюси: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Мінуси: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Мінуси: "Seats are tiny and uncomfortable!"

Мінуси: "Pleasant overall experience"

Плюси: "Flight share with another airline so we couldn’t book our seats in advance."
Мінуси: "Space is cramped. Very professional and courteous crew."

Плюси: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Плюси: "great flight"

Плюси: "Nothing!"
Мінуси: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Плюси: "The crew , comfort"
Мінуси: "The long delay on take off (4 hours +) in Zurich"

Плюси: "The booking to a new flight was seamless."
Мінуси: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Плюси: "Nice self boarding"
Мінуси: "No big screen to communicate priority to boarding since I am deaf."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "The length of the flight"
Мінуси: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Мінуси: "The seats in coach plus and Bussines were terrible"

Мінуси: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Плюси: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Плюси: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Мінуси: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Плюси: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Плюси: "Overall excellent. Full professional and caring staff and company."

Плюси: "2 snacks .. friendly flight attendants .. early arrival"
Мінуси: "seat pitch a bit tight"

Плюси: "food!"
Мінуси: "space at my feet!"

Плюси: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Мінуси: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."

Плюси: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."

Плюси: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Плюси: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Плюси: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Мінуси: "Not a big deal, but I missed the vents above the seats."

Плюси: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"

Мінуси: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Плюси: "Flight was good and comfortable"

Плюси: "Great flying with Swiss!"
Мінуси: "seats were a bit tight! otherwise, great!"

Мінуси: "I missed a collecting flight due to weather and the airline refused to rebook my flight."

Плюси: "Loved the entertainment. Food was great!"
Мінуси: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Плюси: "Brand new plane, with ultra modern seating. We had a lot of room."
Мінуси: "We sat in the plane for 40 minutes before takeoff"

Мінуси: "There is no question about check-in?? My ticket, booked through Kayak, did not state that no baggage is included. The Swiss air just said I should have picked it up from the booking and forced me to pay Euro 30, which I will claim back from Kayak. This is gross misrepresentation and on the same ticket flying a luggage was included."

Мінуси: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Плюси: "Everything is perfect!"

Плюси: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Мінуси: "Cramped seating."

Мінуси: "excellent food and hospitality"

Плюси: "Good entertainment"
Мінуси: "Couldn't control the airflow at your seat."

Плюси: "Comfortable business class"
Мінуси: "Food was not too great"

Плюси: "Everything"
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"

Плюси: "Food was ok"
Мінуси: "Seats..."

Плюси: "Nothing"
Мінуси: "Nicer personal at check in ,nicer crew,better food."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "My experience of flying on Turkish Airline was amazing form beginning to end everything was perfect. The crew were very professional and the food quality was the best that I have had on an airline."

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "The plane has a lot of restrooms"
Мінуси: "he crew was not available at all Time"

Мінуси: "seat 53 B is not a seat for human beings on a plane. this is the last seat on the plane. next to food area and bathroom. seat back does not go all the way back. it is not built for 10 hours flight."

Плюси: "All service, atention, food,"

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Seat comfort and entertainment was good."
Мінуси: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "Nice clean airplane. Lots of good food and amenities for the price"
Мінуси: "Staff is a bit rude"

Плюси: "Flight was smoothe, Crew was awesome, hotel was great."

Плюси: "The crew was good"
Мінуси: "The bording wasn't good"

Плюси: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Мінуси: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"

Плюси: "Everything"

Плюси: "Crew was extremely hostile and rude"
Мінуси: "Smile and treat black individuals better"

Плюси: "Nothing"
Мінуси: "See previous"

Плюси: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."

Плюси: "See previous comments"
Мінуси: "See previous comments"

Плюси: "Yes crew was amazing"
Мінуси: "May be more frequent hydration"

Плюси: "The crew was nice"

Плюси: "All was great"
Мінуси: "Nothing"

Мінуси: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Плюси: "Crew was awesome"

Плюси: "Amazing crewkeep"
Мінуси: "Keep going"

Плюси: "The movies were entertaining"
Мінуси: "Delays."

Плюси: "Flight was smooth, arrived early..crew was prompt and courteous."

Плюси: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Мінуси: "Not enough pens"

Плюси: "When I finally got off the plane"
Мінуси: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Плюси: "Nothing - missed flight"
Мінуси: "Need to reschedule flight to tomorrow morning...."

Плюси: "Not much"
Мінуси: "Seats very uncomfortable no room to move"

Мінуси: "Flight was delayed."

Плюси: "Excellent check in and boarding service"
Мінуси: "Cleaning of the airplane could be done better"

Плюси: "Fly attenden alwas with a beautiful smile"

Плюси: "Clean and spacious plane, relaxed and organized gate cre"
Мінуси: "Crew member passing out ear buds ran out and never came back"

Плюси: "Almost everything."

Плюси: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Плюси: "Free movies on plane, quick boarding! Ok time :)"

Плюси: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Мінуси: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Мінуси: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Плюси: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Мінуси: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Мінуси: "That we did not have a seat assigned"

Плюси: "Everything was great from boarding to landing."

Плюси: "Loved having the Movie and tv options on the flight, really passed the time"
Мінуси: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Плюси: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Мінуси: "Had all my jewelry stolen from my luggage!"

Плюси: "Friendly service"
Мінуси: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Плюси: "Flight attendants seemed nice"
Мінуси: "Too tight in the seats"

Мінуси: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Плюси: "Quick and everyone was friendly"

Плюси: "Boarding was easy"
Мінуси: "Seats, the whole flight experience"

Плюси: "direct flight from bdl to cun."
Мінуси: "reclining seats that doesnt give much room to person behind recliner"

Плюси: "That I landed safely"
Мінуси: "1st class was horrible."

Плюси: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Мінуси: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Плюси: "The crew was outstanding, polite, and professional."
Мінуси: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Плюси: "nothing"
Мінуси: "They lost my luggage."

Плюси: "great flight free movie going down"
Мінуси: "no free movie/tv coming back"

Плюси: "Very satisfied. Great service"

Плюси: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Мінуси: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Плюси: "Outlets to charge your phone and watch movies."
Мінуси: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Плюси: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Плюси: "Very comfortable"
Мінуси: "Nothing, besides the flight was slightly delayed but not by long"

Плюси: "Flew in First Class. Felt very pampered"

Мінуси: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Плюси: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Everything Else"
Мінуси: "Too much cabin baggage."

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "Ok"

Плюси: "Almost everything."
Мінуси: "Length of flight (out of Lufthansa's control, of course), temperature (a little too cold), food carts hitting people."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Мінуси: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Плюси: "Usual good service for economy class on this airline"

Мінуси: "Flight cancelled. Stuck in airport for 24 hrd"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Efficient boarding, friendly crew."

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "Interesting the bathroom downstairs...then asking people to not form lines on the stairs makes the process a little more complicated...if a person has mobility problems, which restroom should they use?"
Мінуси: "The boarding process was confusing. Lack of clear signs and announcements didn't help to form lines. People just went to the gates after families, handicapped, vets, etc..passed the gates, business and first. Improving that process by forming ordered lines would help. Entertainment presented movies that are old and have been dysplayed on flights for years. Entertainment in general is poor. Seating not as expected! I chose my seat online and once on the plane I found out the organization of the seats was different than the one displlayed online. I chose an aisle sea on a 3 seat row and I ended up on a 4 seat row and squeezed in between two other passengers. The seats are "growing" smaller and smaller, and the shape and mobility of the chairs makes them uncomfortable. On my row there were 3 screens installed on the ahead seats, and my screen was by 3/4 in front of the passenger on my right. That made difficult controlling the screen function with me stretching my harm over the other passenger's face. I payed $2,000 for that flight in economy. $2,000 for an economy class is not cheap! And you don't offer a great experience. Either lower the price or improve the overall experience."

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "Boarding was smooth."
Мінуси: "Flight was delayed then we were told it would leave at 4 but then they boarded at 230 then we sat on the plane for 3 hours after already being delayed we stayed on the plane when they knew that we wouldn't be taking off for hours but they didn't income us of this"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "It was a smooth and uneventful flight. Friendly crew, nice light snack, and good beer (and lots of water to stay hydrated). No complaints here."
Мінуси: "Nothing comes to mind."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Good entertainment options"
Мінуси: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "the hot meals were aweful"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."