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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Києва
Авіакомпанії 3 та Ukraine International Airlines, Windrose наразі не стягують додаткову плату за змінення або скасування бронювань авіаквитків до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "I did not fly"
Плюси: "Seats are ok but unable to recline"
Мінуси: "Keep up the good work"
Плюси: "Fast and smoothy check in"
Мінуси: "After arrival to budapest not platformy ready and waiting over 10minutes"
Мінуси: "Gate announcement was only a few minutes before cut off!!"
Мінуси: "Larger leg room"
Мінуси: "All was fine"
Плюси: "Budget friendliness"
Мінуси: "Weirds sounds near first rows -- like compressor working or something"
Плюси: "The seat not so comfortable but good"
Мінуси: "Delay on departure and no bus at arrival"
Мінуси: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Плюси: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Мінуси: "Boarding was a little slow and we were somewhat late."
Мінуси: "Application instruction on baggage hande king and que to boarding."
Плюси: "Kind stevards clean plane no delay"
Мінуси: "More comfortable seats but this is low cost company :)"
Мінуси: "Seats are terrible."
Плюси: "The crew was really nice"
Мінуси: "1h30 delay for no specific reason is unacceptable"
Плюси: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Мінуси: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Плюси: "We got to our destination."
Мінуси: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Мінуси: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Мінуси: "2 hrs late and we missed all our following connections as a result."
Плюси: "Nice crew"
Мінуси: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Плюси: "Everything was on time, no delays. Polite crue. Easy boarding."
Мінуси: "The seats are not comfortable at all"
Мінуси: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Плюси: "Quick to board, smooth take off and landing"
Мінуси: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Мінуси: "long time wating in bus to get plane"
Плюси: "Price and schedule. Going on time with no delays. Good value for money."
Мінуси: "Very hard on baggage policy"
Мінуси: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Мінуси: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Мінуси: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Мінуси: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Мінуси: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Плюси: "The flight was cheap and got you where I wanted"
Мінуси: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Мінуси: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Плюси: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Мінуси: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Мінуси: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Плюси: "We arrived safely"
Мінуси: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Плюси: "Staff aboard the aircraft were very nice and so was the passengers."
Мінуси: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Мінуси: "Lots of hidden charges."
Мінуси: "Hidden fees"
Плюси: "Flight was on time unlike outward trip which was just under 2 hrs late"
Мінуси: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Плюси: "No food or entertainment on this flight,"
Мінуси: "I found the luggage allowance confusing"
Плюси: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Мінуси: "seats could be a bit more comfy"
Плюси: "Magazine was pretty good. Staff were smiley and nice."
Мінуси: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Плюси: "Crew were average"
Мінуси: "Everything was a disaster. Late and very uncomfortable"
Плюси: "Flight left on time and left early"
Мінуси: "Endless sales in cabin of duty free items"
Плюси: "All was fast and organized."
Мінуси: "Could be goo to have water free in flight."
Плюси: "Flight was 30 minutes faster than schedule"
Мінуси: "Info about snacks and duty free purchases on board."
Плюси: "The seats were comfortable and the crew were very professional."
Плюси: "Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair."
Мінуси: "plane seating reclining even 15 degrees."
Плюси: "Fast process when we landed and staff were really good - patient and friendly (on the flight)"
Мінуси: "Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority"
Плюси: "good to have bag drop-off ,flight on time but an older plane"
Мінуси: "Queues at security at Manchester always a nightmare! .Foreign airports do not have that problem"
Плюси: "There was no legroom, the sandwiches is missing (not available at all)"
Мінуси: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Плюси: "The crew on the plain were great"
Мінуси: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Мінуси: "Very cramped Carry bag allowance too small"
Плюси: "Ok for a budget airline"
Мінуси: "Website indicated without EU identification we needed printed boarding passes. We were unable to print them while traveling. We arrived at the ticket desk and they refused to print them. We had to create an online connection to get the passes and then forward them to all 4 people in our group."
Плюси: "Food menu was great"
Мінуси: "Boarding slow, SO slow getting to the back of the plane with the food and drink trolley. Lots of out of control children."
Мінуси: "On time scedules"
Мінуси: "Never made the flight due to the previous flight being very late Eventhou that Norwegian sir that I will never use again lied about delay time , they said 50 min and ended up being 3 hours"
Плюси: "Exellent start and landing! Bravo pilots!"
Мінуси: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."
Плюси: "Quicker flight late at night"
Мінуси: "Waiting on bus to terminal Almost missed last train."
Мінуси: "Delayed , everything is nickel and dime"
Мінуси: "Waiting for 2 hours at the gate at Malaga Airport before anyone turned up at the desk (would have been helpful to be able to ask someone what was going on) and then waiting over an hour & a half at Stansted Airport for our luggage to arrive at the baggage reclaim. Also the actual Ryanair plane was a mess, crumbs all over the floor & the seats, even used tissues."
Плюси: "Yes on time."
Плюси: "I miss my flight from Trieste to roma today."
Плюси: "You can load and unload from the plane on both ends."
Мінуси: "They do not offer a complimentary drink and small snack for any flights, short or long. Anything other than a seat comes with a price tag."
Плюси: "The quick boarding to take off"
Мінуси: "Making you pay extra to sit with your fellow travelers Making you pay a stupid amount to change the name, even though it was weeks before the flight"
Мінуси: "They ripped off clients by sending emails charges at the last moment, not keep their own rules,"
Плюси: "the crew is kind with the traveler."
Мінуси: "little place voor de baggages."
Мінуси: "Contentious costumer service reps, argumentative and on the offence, unwilling to HEAR the customer. Otherwise ok."
Плюси: "I ultimately got to my destination."
Мінуси: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Мінуси: "The Ryan Air staff were ignorant and complained when asked any questions."
Мінуси: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Плюси: "Nothing was good about this flight"
Мінуси: "Flight was delayed by 4 hours, Ryanair lied to us the entire time"
Плюси: "Good punctual flights."
Плюси: "worst flight i've ever been on. how do you just cancel a flight"
Плюси: "Flight was on time. People were friendly. Plane was clean."
Мінуси: "They send repeated emails pushing you to upgrade your seat or to pay for your carry-ons. They try to scare you into spending more money. I received several emails stating I would have to pay higher fees to check my carry-on at the gate. I opted not to pay as they insisted so I was worried the entire trip. Was not charged at the gate as the emails started. They have good prices on Sears but try to make it up in fees."
Мінуси: "Not organized by any means We went back and forth in line. No one communicated that we needed to prepay before we stood on the long line to check only to get upfront and asked to go to another counter Staff not polite seemed annoyed Then after paying, got back in line and they didn't even ask for receipt of payment"
Плюси: "A very average flight, cannot complain. the newer mod seats made so much more room on the plane."
Мінуси: "When you buy tickets as a collective and check in with plenty of notice; it's an absolute disgrace to charge to sit next to your travelling partner. Ryanair going out of there way again to rinse there customers for every penny."
Плюси: "We were not called"
Мінуси: "We missed the flight due to not being called over the tannoy and the next flight was 710pm and was another £200, also it meant that we missed the show that we were booked in for as it was a birthday present for today. Staff on the ryannaire desk was not very friendly or understanding to our situation."
Плюси: "The steward was friendly."
Мінуси: "Low fare is an illusion. They forced customers to check in carryons that would have been qualified as carryon by other airlines. Any checked in bag cost $35 and there is absolutely no free check in bags. We ended up check in 3 bags for two of us. Service is super slow. In addition, if you are traveling to London, the airport they use is STN which is at least 1 and half hours from the City. There is no Uber available from that airport. Tax cost is $120+. As you can see, no matter how cheap the ticket might seem, it ends up to be very costly, no matter you are talking about money and time. Flight attendant was friendly but the Rome CIA airport service was horrible (that's where they fly out from). You first have to stay in a long slow line to get the check in bag invoice, take it to a payment counter where 3 out of 4 service people were on there phone texting while there is another long and slow line of travelers are waiting to make payment. We almost missed our flight despite the fact we got there 3 hours earlier."
Мінуси: "Baaaaa they treat you like sheeple. And they try to sell you perfume and cosmetics like it's an Armenian used electronics store. Yuck."
Плюси: "Besides bad weather conditions we landed perfectly"
Плюси: "I needed a glass of water as soon as I boarded to take some tablets as I was starting to feel unwell. The crew accommodated this immediately and were very pleasent."
Мінуси: "Why people don't just pay if they want to sit together. It is that way now so go with it rather than main and play chess on the plane, asking people if they will change seats. Sort it out your adults. Surely you can cope for a few hours?"
Мінуси: "Packed us in to prepare us for boarding like cattle. The plane landed, unboarded and boarded us so quickly that there was no cleaning between flights. Even the cost savings wasn't that great."
Мінуси: "Chairs don't recline"
Мінуси: "no refundon tickets,since i missed the flight."
Плюси: "Tiny airport in Mykonos took about 10 mins to check in and get through security. But must be a MAD house during summer break! There was no food or entertainment but only a 22 minute flight so who cares"
Плюси: "If you're from America, the carry on luggage is a whole different ball game. Dont think you bag will fit, they are going to hit you with fees."
Плюси: "Only direct flight from Marrakech to Barcelona"
Мінуси: "Seat too narrow and uncomfortable. Awful coffee. Paid for extra bag on booking, but "no record of it in system""
Плюси: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"
Мінуси: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"
Плюси: "The staff on board is very friendly and helpful!"
Мінуси: "Too many handlagguages of the people, so I needed to check in my bag..... and got it back broken! :-( the service for handling the replacement of broken bags is a kathastrophy!!!!"
Мінуси: "Big unadvertised feea. You end up paying much more in the end & feel like you're trapped in a scam after you bought the tickets. See examples: - to print out your boarding pass at the airport -to check EVEN ONE bag -to get a cup of water - multiple small inconveniences & lack of service on every front, even compared to other stripped down no frills carriers Delays! Cheap seats with an ad for food purchase plastered on the back seat in front of you. Repeated attempts to sell extras - food, drinks, jewelry, perfume up & down aisles by embarrassed flight attendants Bad service & total disrespect for & misunderstanding of their customer and even their own employees. It's unbelievable. Skip this airline!"
Плюси: "Not much"
Мінуси: "We were stuck on the plane for about 40 minutes after takeoff with no AC because they couldn't start the engines? I am not really sure if that was the reason they gave us zero communication..."
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Плюси: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Мінуси: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Плюси: "All fine"
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Мінуси: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Плюси: "Was a short flight and was on time"
Мінуси: "The Airline was cheep to offer some soft drinks or coffee for the price we paid"
Плюси: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Мінуси: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."
Плюси: "Nothing! It was terrible"
Мінуси: "Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in"
Мінуси: "All baggage cost 60 E at the airport. No food at all"
Плюси: "Nothing actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Плюси: "Planes cleanliness, professional flight attendants"
Мінуси: "No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language."
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Мінуси: "I did not print my tickets at home, decided to print it at aeroport , and I was charged for printing boarding pass for $17.34 for each!!!!! Never heard or experienced something like this ever with any flight companies.. I did not get any notifications about these charges, otherwice would print my board passes ar home. Then in the back of aircraft, I saw how the personell was filling up the juice bottles from one to another!!! Food was very poor. Some movies were just in French or Italian languages without subtitles. Poor choises. I will never fly Or recommend anybody to fly with them"
Плюси: "Ukrainian International Airline charged me 475 UAH for boarding pass. No communication, no warning. Very unhappy with Ukrainian International Airline for doing deservice to their customers"
Мінуси: "Delayed, caused me to miss my connection flight. Had to stay in the airport for hours. They told me I had to wait 2 days for the next plane, so I paid for bus to drive 6 hours"
Плюси: "Short flight"
Мінуси: "Computer wouldn't let me check in online so I had the pleasure to pay them for the inconvenience I caused them for printing"
Плюси: "On time"
Плюси: "See below."
Мінуси: "Starting off with checking in, it was packed. Hundreds of people squeezing into one line. It took such a long time to get through that the people at the end of the line were late catching the plane. Now to actually boarding the plane. None of this was anyone’s fault accept the actual passengers tat were being difficult HOWEVER there could have maybe been something done seeing that we left and hour and a half later than we should have because of said passengers. When you have a layover, that is an actual nightmare. Next, onto the layover. It was fine. Nothing bad happened on the flight itself. But here’s where it sucked. Everyone who flew from Paris to Lviv with a layover in Kiev lost their baggage. GREAT NEWS TO HEAR. I understand that this happens from time to time. But we were given hardly any answers as to when we would have our luggage back and we were all a part of a very important even where, oh I don’t know. Clothes would be nice to have. Anyway that’s it. Just a little chunk of our hellish travel day."
Мінуси: "No ice for drinks"
Мінуси: "Flight was horrible from Ukraine to NY, first of all our original flight was cancelled, when call nobody would pick up the phone, and when we got to Ukraine not only we stayed there all day but then without any explanation around 6PM we were advised that plane will be delayed, people very unprofessional, rude, and cocky. They didn't accommodate us in any way, then would put us online in order to give "kosher food" and instead of food they gave us cold non-kosher sandwiches and non-eatable bad bag of fruits ...... really..... It really reminded me the time of world war II. Another situation I had when I bought liquid at Duty Free store and the cashier just put the purchase in open bag at the Ukraine check point they wouldn't let us take our purchase cause it wasn't sealed, eventhough I showed them the receipt showing that I bought it at Duty Free, the bag needed to be ONLY sealed and security refused it, we had no choice but to through everything out. Finally we got our plane ready around 11PM but when we got into the plane the first thought came to our mind if we will make it to NY, cause plane looked like they took it from the junk, seats were broken, handles were out from screws and they were moving and sits were very tight. How you expect people to sit at these sits without moving for 10 hours...???? You don't need a horror movie it was real...... Never I will fly with that airline again and would not suggest to anybody. I strongly believe that I'm not the only one who will give you or already did a survey like that cause they were really horrible."
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Плюси: "Old plane"
Мінуси: "Old plane"
Мінуси: "2 hours delay"
Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."
Плюси: "Everything was ok."
Плюси: "Not at all"
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Плюси: "Efficient and quick boarding ,great service!!!"
Плюси: "The plane was reasonably close to on time both ways"
Мінуси: "On the return leg, we had to pay an extra $85 luggage fee, that we didn't have to pay when we left. And no it wasn't overweight charges."
Мінуси: "I missed it"
Мінуси: "Paid $20 for checking bag. Bag arrived Kiev opened and in a plastic bag. I don't carry any valuables in checked bags. So, I doubt anything is missing."
Плюси: "I like the crew"
Мінуси: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"
Плюси: "I slept the whole trip"
Мінуси: "My suitcase did not arrive. Second time running Air France and Air Ukraine lost my luggage."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Плюси: "Pretty efficient boarding process (even in Odessa of all places). Price was very reasonable."
Мінуси: "Food options were pretty much non-existent."
Плюси: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Nothing really except I liked the adventure of living without clothes for three days"
Плюси: "Everything was OK. Check in was smooth and except for the absence of jetways, it was OK."
Мінуси: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"
Мінуси: "I had 1 bag 158 cm, I could check in with my flight frim tel aviv to Odessa.. I was forced to pay exra luggage for odessa to Kiev.. Although I checked before that I have this. Very disappointed."
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Мінуси: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Плюси: "Food and crew were ok, slightly better than expected."
Мінуси: "1. They cancelled my flight and offered to fly me out a day earlier or a day later. Not a big deal as it was my vacation, but still annoying. 2. They changed my seat when the boarding started in spite of the fact that I had my boarding pass already. My confirmed seat was 9A and they moved me to 35G, which was the very last row on board and the seat did not fall back, so I spent 12 hours in one rigid position. 3. After the boarding, the plane did not take off for 2 hours without any explanation or apology. As a result, we spent around 12 hours in the plane instead of 10. 4. As a result of the delay, I almost missed my connecting flight. I had 20 minutes to get off the plane, take my new boarding pass for the next flight, and board. I can't describe how stressful and chaotic this all was. Other people also had the same problem and there was a huge line and a huge mess. The airport staff was very disorganized and unhelpful. I had to yell to get any attention and a new boarding pass. And then I had to run to catch my flight. 5. Unfortunately it's not surprising that my luggage did not arrive. It was early morning on Saturday (just past midnight) and my suitcase delivered on Tuesday evening in spite of the fact that there are flights between Kiev and Tbilisi twice every day. The worst is that nobody was giving me any information - Tbilisi airport, Ukrainian Airlines via website (online tracking) or telephone. They did answer my email saying that they will try to find it, but then went silent. The Tbilisi airport speculated that probably my suitcase never boarded the plane in JFK and it might be still stuck in New York. 6. Finally, a number of items were stolen from my suitcase - a handbag and a few pieces of clothes (blouse, tights, underwear). Clothes were brand new and had tags on them, but the handbag did not."
Плюси: "crew friendly and boarded us on time."
Мінуси: "When I got to the Odessa airport, they tried to charge me for my bags even though they were free under my ticket. I had to go see a manager to keep from paying over $100 extra."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Air crew was courteous and helpful."
Мінуси: "Airline arbitrarily cancelled my return flight reservation, had to repurchase a seat at the airport. Steve"
Мінуси: "No comment overall good"
Мінуси: "Not related to the flight but many Airport taxi drivers are scammers. Especially the ones that approach you in the terminal."
Плюси: "Plane left on time."
Мінуси: "It was raining the morning I left Odesa for Kyiv, and there was no protection for the baggage that was checked in. I opened my suitcase later to find wet clothes. There are vendors at the airport who "wrap" bags in plastic, and now I understand why! Also there are no escalators or lifts at the Odesa airport, so be prepared to carry your bags up the stairs, onto buses, up more stairs, etc."
Плюси: "The flights where on time, and there were not issues between transfers. They provided 2 meals on out 9+ hour flight that were unexpected as everything I read indicated that there would be no on flight meals provided, so that was nice. There was always one little thing in the meal that was a bit weird, but overall the meals were rather good. And once they put on the movies, they kept them coming, which really helped the time pass on such a long flight."
Мінуси: "It might just be a cultural thing, but the crew was less than friendly. They didn't appear to enjoy their job at all and rearly smiled, which I found odd as I took a total of 4 flights and only the male attendants on one flight smiled.... but after seeing the typical cliental they have to deal with I guess I can understand their dislike! (If I had to deal with people allowing their children to run around like animals for 10 hours with not a word against their actions I might be a bit pissed as well!) And with all airline, they shrink the seats to cram as many people on the plane as possible, so the seats were not altogether that comfortable, but again, that's all airlines. Other wise the only technical issue that I wish should have been disclosed is in Venice there is no Counter for Ukraine Air, they use another airline as their counter support so it was a bit confusing and frustrating when they where unable to print both tickets! Had to get in separate line in Kiev to get second boarding pass."
Авіакомпанії, які здійснюють рейси до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Києва з гнучкими умовами