Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Казахстану
Мандрівники, місце вильоту яких – Україна, а місце призначення – Казахстан, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
Казахстан: більшості мандрівників, місце вильоту яких – Україна, в'їзд заборонений.
Казахстан: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Казахстан, не зобов'язані ізолюватися після в'їзду.
Авіакомпанії 3 та Ukraine International Airlines, Air Astana наразі не стягують додаткову плату за змінення або скасування бронювань авіаквитків до Казахстану. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
Зазвичай прямий рейс з України до Казахстану триває 10 год. 54 хв., за цей час літак долає 3362 км. Найпопулярнішим є маршрут Київ – Алмати, за яким середня тривалість перельоту становить 6 год. 35 хв.
За нашими даними за останні 72 години, найдешевші авіаквитки до Казахстану з України коштують ₴4 332 в один і ₴10 264 – в обидва боки. Найпопулярнішим маршрутом є Міжнародний аеропорт «Київ» – Алмати, а найдешевший квиток в обидва боки за останні 72 години коштував ₴10 264.
Найбільше рейсів з України до Казахстану здійснюють авіакомпанії Air Astana, Ukraine International Airlines та SkyUp.
Прогноз цін KAYAK використовує дані за минулі місяці, щоб визначити ймовірність зростання або зниження цін за певними напрямками протягом 7 днів. Він підкаже вам, варто купувати квиток прямо зараз чи краще почекати, поки ціна знизиться.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Плюси: "Boarding seemed like a long time"
Плюси: "Super nice"
Мінуси: "To give tooth brush and tooth paste for long flight."
Плюси: "Yes they was super nice."
Мінуси: "To give tooth brush and tooth paste for the long flight."
Плюси: "Ok flight, but not happy how customers are being treated in flight."
Мінуси: "No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude."
Плюси: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
Мінуси: "Left about an hour late and took a VERY long time to get luggage after arrival."
Плюси: "Food was good"
Мінуси: "Very hot."
Плюси: "Safe flight clean airplane"
Мінуси: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
Плюси: "Friendly crew."
Мінуси: "Planes old, and even business class seats are not very comfortable."
Плюси: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
Мінуси: "Flight was shaky. Did not feel safe."
Плюси: "The crew was amazing and super polite!!!"
Мінуси: "The smell on the plane from some passengers ..."
Плюси: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
Мінуси: "Lots of noise at the plane."
Плюси: "Caring about passengers"
Плюси: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
Мінуси: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
Плюси: "Food Service Flight in general"
Мінуси: "Huge and slow boarding line"
Плюси: "Find the best prices on Tashkent flights."
Плюси: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
Плюси: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
Мінуси: "Due to extra security it took longer to get into boarding area."
Плюси: "Easy flight on time, overall professional team"
Мінуси: "No good Entertainment and crew doesn't speak good English."
Плюси: "Easy flight on time, overall professional team"
Мінуси: "No good Entertainment and crew doesn't speak good English."
Плюси: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
Плюси: "Crew was very accommodating of my needs."
Мінуси: "The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great."
Плюси: "Seats and crew are the best"
Мінуси: "Flight time, also business class was almost empty, if I received an email I would have bet for upgrade"
Мінуси: "more movie choices"
Мінуси: "Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual."
Плюси: "I liked the time and care that they took to help those that needed assistance."
Мінуси: "In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time."
Плюси: "TV screens on every seat"
Плюси: "Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew."
Плюси: "The plane was clean and we arrived early."
Мінуси: "Service of food and drinks was very disorderly."
Плюси: "Excellent flight attendants and customer service"
Мінуси: "Informing travelers that flight was late."
Плюси: "Good service"
Мінуси: "No individual entertainment system"
Плюси: "Little snacks, USB ports, clean"
Мінуси: "Video and music are kinda out of date"
Мінуси: "Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them"
Плюси: "I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable."
Плюси: "The chairs were comfortable and the Chicken dish was delicious."
Мінуси: "Boarding the plane was hectic and unorganized."
Плюси: "The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment."
Мінуси: "Delay from Almaty to Aktau about 1hr. Other perfact"
Плюси: "Price Travel kit"
Мінуси: "The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable."
Мінуси: "Flight delay and can't feedback the problem"
Плюси: "Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds."
Мінуси: "Absolutely full place, slow boarding."
Плюси: "Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled."
Мінуси: "check in counters"
Плюси: "Everything was fairly comfortable. Staff was friendly and attentive."
Мінуси: "The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear."
Плюси: "Thank you for having enough legroom for someone taller. Makes life much easier"
Мінуси: "Weather delays, however nothing anyone can do about that"
Плюси: "Flight attendants were really warm welcoming and benevolent. Food and drinks are good"
Плюси: "Punctual, comfortable."
Мінуси: "The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!"
Мінуси: "Lack of communication when flight was delayed. No communication at all."
Плюси: "The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!"
Мінуси: "Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs."
Плюси: "Check in ok"
Мінуси: "Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!"
Плюси: "It is very nice"
Плюси: "It was a short flight so not much to say. Crew was attentive to passengers and polite."
Плюси: "Hot towel, candy, nice flight attendants."
Плюси: "The flight was on time, the plane was new, the crew was polite."
Мінуси: "Nothing really."
Мінуси: "The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana."
Плюси: "Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful."
Мінуси: "The selection of movies seemed on the whole dated."
Плюси: "The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy."
Мінуси: "The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago."
Плюси: "Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class."
Мінуси: "No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight."
Мінуси: "No individual screens for movies for an Intl flight. I'd be better to fly Turkish Air instead"
Плюси: "Air Astana consistently has clean and comfortable equipment"
Мінуси: "Had confirmed special meals for myself and family. On board crew did not handle lack of special meals. Forced to eat standard meal if I wanted to eat. Had a few other issues on service."
Плюси: "Ground crew in Bishkek are consistently excellent."
Плюси: "All flights were on time! Thanks for that"
Мінуси: "Entertaining programs radio music is boring"
Плюси: "Schedule. Price."
Мінуси: "Level of service."
Плюси: "Welcome crew"
Мінуси: "Poor aircraft, very small seats and no entertainment"
Плюси: "food on flight to georgia was good"
Мінуси: "food returning from georgia was bad"
Плюси: "Not much."
Мінуси: "Business Class Lounge in Almaty is a joke,,,and if your flying Air Astana it's even more of a joke as you have to pay for anything you eat or drink. If you have other options avoid Almaty and Air Astana at all cost. This is the first Business Class lounge I've ever seen without Wi Fi ."
Плюси: "Comfortable seats, attentive cabin crew, very clean plane!"
Плюси: "I enjoyed everything about my experience. We had an on-time departure and smooth arrival into my destination. Boarding was seamless and efficient. The crew were very pleasant and professional. And the meal service and in-flight entertainment were more that I could have asked for. Excellent experience."
Плюси: "Flight attendants were very friendly and helpful"
Мінуси: "I just hate leather seats on airplanes"
Плюси: "I always choose this flight since it coincides with my planned domestic connecting flight."
Мінуси: "No seat entertainment. Public display or monitor for viewing flops down from above and strategically situated only. You cannot choose an entertainment."
Мінуси: "The transfer between flights at Astana was an absolute shambles and I nearly missed my connecting flight. None of he Air Astana staff at Astana airport were helpful or tried to help in the transfer process and different staff gave me conflicting instructions. This added a great deal of stress. For this reason, although all other aspects of Air Astana were great, the poor transfer process at Astana really let them down.and would make me think twice before flying with them again."
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "delayed flight management"
Мінуси: "Thank you"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Плюси: "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
Мінуси: "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."
Плюси: "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
Мінуси: "I wish food would be better"
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "Easy and intime boarding"
Мінуси: "Need to include sea food in your menu"
Плюси: "Entertainment and crew were helpful"
Мінуси: "Food messed with my stomach."
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "It was a short flight. Lemonade"
Плюси: "I can't remember the flight experience, so I assume it was fine."
Мінуси: "I can't remember the flight experience, so I assume it was fine."
Мінуси: "All was fine."
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Freebies gifts"
Плюси: "Smooth ride"
Мінуси: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Мінуси: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Плюси: "Overall it was a smooth flight except for few minor issues."
Мінуси: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Плюси: "As usual on Turkish Airlines, the crew was very friendly and helpful."
Мінуси: "The entertainment system on the plane was not working. They woke people up to give us dinner at 1:00 am (Almaty time) and again for breakfast more than 2 hours before the flight ended. Let people sleep!!"
Плюси: "Two separate seats next to window is nice"
Мінуси: "I am vegeterian... food was horrible"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "Food was excellent. Service was awesome."
Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Плюси: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Мінуси: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Мінуси: "Thanks Lufthansa for amazing service!"
Плюси: "crew was good food was good"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Food need be much better"
Мінуси: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Плюси: "All were OK."
Плюси: "Leg room, comfortable seats, staff great"
Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"
Мінуси: "Seats in row 56 are too tight."
Плюси: "Everything was dood"
Мінуси: "No complains"
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Мінуси: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"
Плюси: "Left on time, arrived on time. Efficient service."
Мінуси: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "Everything was good! I didn’t have any problems with that flight!!!"
Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"
Плюси: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"
Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Плюси: "Crew was excellent. Joseph was great!"
Мінуси: "Food needs to be improved!!!"
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Fast boarding, friendly crew"
Плюси: "Everything!! Flight was great!!"
Мінуси: "The seats were uncomfortable."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "All great"
Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"
Мінуси: "Ridiculous policy that couldn't get seat until 23 hours in advance, then that wasn't even true. Then misinformed me about what kind of seat I had been assigned. Then insisted I check a bag that did not need to be checked. Then the food was inedible. Flight happened to be late so I missed my connection, and they offered some more misinformation in that regard; There were of course human beings (staff) to deal with, but they had been reduced by Lufthansa's rules and systems so they were just robots, repeating over and over again inflexible policies. Horrible!"
Плюси: "Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance."
Мінуси: "Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))"
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Плюси: "Friendly crew, no delays"
Мінуси: "Not enough healthy options, such as fresh fruits and vegetables"
Мінуси: "Kosher snacks were missing.."
"There were about 12 kids in a business class that we’re just running around screaming yelling play crying could not relax dog barking it was not pleasant at all"
"No entertainment at all but all other is good."
Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."
Плюси: "Smooth flight"
Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."
Плюси: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Мінуси: "Food could have been better."
Плюси: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Мінуси: "Just about everything"
Плюси: "The fact that we landed safe. Besides this nothing much."
Мінуси: "Plane on time for the start would be a nice thing. But the list goes..."
Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"
Мінуси: "Having to be bussed both two and from the planes by a surety ground staff stinks"
Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"
Мінуси: "Headphones sound had a static noise. Also flight was delayed."
Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."
Мінуси: "Flight delayed for 5 hr"
Мінуси: "Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes."
Мінуси: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."
Плюси: "New airplanes"
Мінуси: "Seat layout"
Мінуси: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Плюси: "Comfortable seats"
Мінуси: "No TV monitors. 1-hour delay both trips."
Плюси: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Мінуси: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."
Плюси: "Flight crew was good and on-time."
Мінуси: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"
Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."
Плюси: "Entertainment was good"
Мінуси: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
Мінуси: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Мінуси: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Плюси: "It was delayed, making me late for the connecting flight"
Мінуси: "Long lines, rude customer service"
Плюси: "Comfortable, civilized"
Плюси: "The food and entertainment"
Мінуси: "I did not like the terrible services!"
Плюси: "fast crew service"
Плюси: "Nice service."
Мінуси: "No problems."
Мінуси: "Flight was late almost two hours."
Плюси: "The transatlantic plane was great."
Мінуси: "No alcohol 2/2 flights delayed"
Плюси: "Absolutely nothing"
Мінуси: "We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy"
Мінуси: "Expect flying without delay"
Мінуси: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"
Плюси: "food prices, all on time"
Плюси: "We liked the cabin crew, they were friendly and helpful."
Плюси: "I don't miss the connection. Hopefully plane was delayed"
Мінуси: "I don't no what to say.."
Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Плюси: "I liked every thing the crew was exelent"
Мінуси: "Dislike to crowded"
Мінуси: "Kosher food wasn't good, seat's where not comfortable"
Плюси: "Also like this crew. Great job of hiring good people."
Мінуси: "This team has it together."
Плюси: "Excellent flight"
Авіакомпанії, які здійснюють рейси до Казахстану, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Казахстану
Захисна маска на борту є обов'язковою. Маски на рейсах до Казахстану надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Казахстану забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Казахстану
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Казахстану з гнучкими умовами