Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Канади
|травень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 4%.|
|січень||Найпопулярніший час для перельоту – ціни у середньому вищі на 8%.|
Середня ціна (в обидва боки)
|₴25 129||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴15 139||або менше|
Вигідна ціна (в один бік)
|₴8 277||або менше|
Мандрівники, місце вильоту яких – Україна, а місце призначення – Канада, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Маски:Вимагаються у громадських місцях.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
Канада: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Україна, а місце призначення – Канада, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Більшості мандрівників, місце вильоту яких – Україна, а місце призначення – Канада, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Канада: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Канада, зобов'язані ізолюватися протягом 14 днів після в'їзду.
Зазвичай прямий рейс з України до Канади триває 22 год. 00 хв., за цей час літак долає 7622 км. Найпопулярнішим є маршрут Київ – Торонто, за яким середня тривалість перельоту становить 13 год. 00 хв.
За нашими даними за останні 72 години, найдешевші авіаквитки до Канади з України коштують ₴8 032 в один і ₴13 561 – в обидва боки. Найпопулярнішим маршрутом є Міжнародний аеропорт «Київ» – Торонто Пірсон Інтернешнл, а найдешевший квиток в обидва боки за останні 72 години коштував ₴13 561.
За даними пошуку KAYAK, найбільшою популярністю користується Торонто (63% від усіх пошукових запитів про авіаквитки до Канади). На другому місці – Ванкувер та Монреаль (13% і 12% пошукових запитів). Наші користувачі також часто шукають квитки до м. Едмонтон (11% пошукових запитів).
Прогноз цін KAYAK використовує дані за минулі місяці, щоб визначити ймовірність зростання або зниження цін за певними напрямками протягом 7 днів. Він підкаже вам, варто купувати квиток прямо зараз чи краще почекати, поки ціна знизиться.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Мінуси: "The food was mediocre and the selection of movies was very limited."
Плюси: "The kindness of all people working on Swiss was very special"
Мінуси: "The food was not very special, but the chocolates were awesome"
Плюси: "Flight attendants are friendly and helpful."
Плюси: "Crew was amazing. Good food. Comfortable seats"
Мінуси: "Music options along with the movies"
Плюси: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Плюси: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Мінуси: "Honestly can’t think of anything"
Мінуси: "Seat confort"
Плюси: "Best food I've ever had on an airline! Great flight. Not too full."
Мінуси: "Arm rests didn't lift all the way up on the plane."
Мінуси: "Seats are tiny and uncomfortable!"
Плюси: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Мінуси: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Плюси: "great flight"
Плюси: "Very little."
Мінуси: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."
Плюси: "Best flight for a long time. great service and entertainment."
Мінуси: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Плюси: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"
Плюси: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Мінуси: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."
Плюси: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Мінуси: "Several delays and gate changes."
Плюси: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Мінуси: "Have no complaints."
Мінуси: "Flight was 30 minutes late which made our connection very tight."
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Плюси: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Мінуси: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"
Плюси: "staff was very nice"
Плюси: "Very good service"
Плюси: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Мінуси: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"
Плюси: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Мінуси: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"
Плюси: "nice chocolate."
Мінуси: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."
Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."
Плюси: "Flight itself was good, comfortable, staff were professional"
Мінуси: "Delay in BCN for an hour"
Плюси: "Got bumped to business class."
Мінуси: "What's not to like about that?"
Плюси: "The crew is rude"
Мінуси: "40 min delay"
Плюси: "On time and friendly service"
Мінуси: "Poor selection of films, cramped seats and mediocre dinner"
Плюси: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Мінуси: "Boarding was a little chaotic"
Плюси: "Attention to details from flight attendants"
Мінуси: "The food was not to my liking except for the crackers, ice cream and water!!"
Плюси: "Friendly crew, decent meal, and above-average entertainment systems"
Мінуси: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Плюси: "Easy. Pleasant staff. I felt safe and happy."
Плюси: "Friendly and professional crew, good movie selection"
Мінуси: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."
Плюси: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Плюси: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Мінуси: "IFE with very few options. Boarding aircraft with Bus - horrible."
Плюси: "The crew was terrific."
Мінуси: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."
Плюси: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."
Плюси: "Swiss Air was the best airline ever!"
Плюси: "Same as on top"
Мінуси: "The seats"
Плюси: "I loved the timing of my connecting flights. Just enough layover time."
Мінуси: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."
Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."
Плюси: "Polite crew"
Мінуси: "The service and food was excellent. There is no question about dislike"
Мінуси: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."
Плюси: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Мінуси: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."
"Long trip not enough snacks for the kids , crew are not very helpful"
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "delayed flight management"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
Мінуси: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "It was a short flight. Lemonade"
Плюси: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"
Плюси: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Мінуси: "My family and I bought our tickets months in advance. We had selected the seats right next to one another. When we go to airport and check in we noticed they placed 2 of us on the same seat! So we ask them to correct it. They instead break us up into random locations on the flight. That's not even the worst of it. When we get in the aircraft our seats were taken up by other people. we had to wait for everything to pass us inside the tight rows to find other seats even further apart. We payed for seats together."
Плюси: "Courteous service. Good food."
Мінуси: "USB plug did not work, but was offered a different seat."
Мінуси: "All was fine."
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Freebies gifts"
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Мінуси: "The delay"
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Плюси: "Great crew and service"
Плюси: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Плюси: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Плюси: "Other than the late departure, everything else was excellent."
Мінуси: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Мінуси: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "Food was excellent. Service was awesome."
Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
"I liked that once up, things ran more smoothly and we still landed on time despite a 45+ minute delay leaving the gate. The boarding process was another story. With the demand for proof of a negative COVID test prior to boarding by the US, Air France had just 2 staff members checking these tests results, collecting a paper affidavit of sorts also required by the US, and checking boarding passes and passports for an entire Boeing 777 full of passengers. There were other staff around This seemed preposterous. Then, when I finally boarded, the luggage was still be loaded onto the plane at 1:50pm for a flight schedule to leave at 1:15pm."
Плюси: "quick easy flight"
Мінуси: "sockets to charge electronics"
Мінуси: "Always delays , three times late before took off and than while landing ! First class seat and seat tray don’t close , tv doesn’t work how it suppose too"
Плюси: "Good crew and amazing always ask if anything I needed."
Мінуси: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."
Плюси: "Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen"
Мінуси: "Real time video feed from cameras in the nose and underbelly of the plane in flight"
Мінуси: "being on time"
Плюси: "we could not get a seat until we arrived at the airport."
Плюси: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Мінуси: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Мінуси: "My screen wasn’t working. It would have been great if it was."
Мінуси: "Food. Phone charging at seat, entertainment screen."
Плюси: "Quick flight...ahead of schedule"
Мінуси: "Cheese It’s are boring...miss the snack mix"
Мінуси: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Плюси: "Love the fact that the head rests move to support your head better."
Плюси: "Delta is wonderful! Helpful and on time."
Мінуси: "Slow WiFi"
Плюси: "I had a very comfortable seat, it was a very good experience overall."
Мінуси: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Плюси: "The crew onboard was very good."
Мінуси: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Плюси: "We eventually arrived"
Мінуси: "Then, in Atlanta, the flight was delayed 3-4 times, and our departure was more than an hour late. Overall, not one to be proud of, Delta"
Мінуси: "A three hour delay on the first flight and a hour delay on the second..."
Мінуси: "Just not very pleasant, I guess you get what you pay for"
Плюси: "Chairs was comfortable"
Мінуси: "I had a kid kicking my chair the whole flight."
Плюси: "On time"
Плюси: "Service was good. Was upgraded for more space."
Мінуси: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Плюси: "The flight was fine"
Мінуси: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Мінуси: "The flight attendants weee rude, and no bar service"
Мінуси: "Disgusting smell to urine and else. It was a two-hour bad experience"
Плюси: "After flight was cancelled, rebooking was easy and quick on the app."
Мінуси: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Плюси: "On time with early arrival"
Мінуси: "Small plane Little communication from crew Security took forever to get through at RC airport"
Плюси: "it was easy to navigate ."
Мінуси: "Force me to take a bad seat"
Мінуси: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Плюси: "Great service all around"
Плюси: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Мінуси: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Плюси: "The fact that there were no snakes on this plane :-)"
Мінуси: "Same issue... there were no snakes on the plane :-/"
Плюси: "Every thing went well"
Мінуси: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Плюси: "None of it!! Poor selection"
Мінуси: "All of it. Again poor selection"
Мінуси: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Плюси: "Plane was clean, attendants were friendly, and food was fine."
Мінуси: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Плюси: "Clean plan and efficient boarding procedure."
Мінуси: "Horrible delay. Took off almost two hours post originally scheduled time."
Мінуси: "Late and missed my international connection"
Плюси: "It was quick and on time relatively smooth flights with little turbulance."
Мінуси: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Мінуси: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Плюси: "Food, crew, boarding"
Мінуси: "I had a screen in front of me that did not work. It was annoying. Fix it."
Мінуси: "We sat near the back of the plane and it was terribly noisy. You couldn barely converse with your seat partner or the flight attendant. These seats should be discounted."
Мінуси: "Almost everything"
Плюси: "Friendly service. On-time."
Мінуси: "No tv's in airplane."
Плюси: "Flight was short."
Мінуси: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."
"The staff at Frankfurt were incredibly rude telling passengers “I don’t have time for you”. I’ve never had a worse experience than with the ground staff Lufthansa in Frankfurt. Avoid at all costs."
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Плюси: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."
Плюси: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Мінуси: "Really great flight. Can’t say enough about it."
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Мінуси: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"
Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."
Плюси: "Great service."
Мінуси: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."
Плюси: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Мінуси: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."
Мінуси: "Broke my bagage"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Плюси: "Very attentive crew. Top notch service and care."
Мінуси: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"
Мінуси: "Food need be much better"
Плюси: "The agent worked hard to find us another flight to rome"
Мінуси: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"
Плюси: "Food quality was good, and movies had a great selection. Boarding went quickly."
Мінуси: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."
Плюси: "The plane was extra comfortable . The Lufthanza is it exceptional airline very nice people better than most American Airlines"
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Мінуси: "Never made it"
Плюси: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Плюси: "The price was fair and updated information on flights were sent to my phone."
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Мінуси: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."
Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."
Плюси: "Everything!! Flight was great!!"
Плюси: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Мінуси: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Мінуси: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."
Плюси: "Friendly crew"
Плюси: "Staff were fantastic!"
Мінуси: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Мінуси: "Gate distances were too far away and passport control in Munich is not organized"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Мінуси: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
Плюси: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Мінуси: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."
Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Мінуси: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Мінуси: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."
Плюси: "Nothing horrible experience"
Мінуси: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Плюси: "The flight attendance were nice."
Мінуси: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."
Мінуси: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Плюси: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Мінуси: "Food could have been better"
Мінуси: "Boarding tool a long time and late take off"
Плюси: "On time & clean"
Мінуси: "Can’t really say"
Плюси: "Food was good. Plane was good."
Мінуси: "Night flight should turn off light. Staff was not skillful and professional."
Плюси: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Мінуси: "Everything was very smooth, except that the seats were not very comfortable!"
Мінуси: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Мінуси: "They overbooked the flight which delayed boarding but the flight was on time."
Плюси: "It was a high quality service hands down."
Мінуси: "The available entertainment choices were a little limited."
Плюси: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Мінуси: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."
Плюси: "Medical help"
Плюси: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"
Плюси: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Мінуси: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."
Плюси: "Safe trip"
Мінуси: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Плюси: "Flight on time"
Мінуси: "nothing I can think of"
Плюси: "I liked the crew on the flight."
Мінуси: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Плюси: "The whole flight was very nice"
Плюси: "Very friendly staff"
Мінуси: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."
Мінуси: "Flyght was terible"
Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Плюси: "Safety, timeliness, friendliness of staff"
Мінуси: "Entertainment is outdated"
Плюси: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Мінуси: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."
Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Плюси: "Overall reasonable flight. Nothing to write home about"
Мінуси: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"
Плюси: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Мінуси: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."
Плюси: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Мінуси: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
Мінуси: "The departing time is quite bad 4:20 in the morning"
Плюси: "Punctuality and amenities on boatd"
Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Плюси: "The flight attendants were beautiful"
Плюси: "Compared to most American crews the Aus crew was helpful and outstanding."
Мінуси: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."
Плюси: "Right on schedule!!"
Плюси: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."
Плюси: "The food was excellent and the business class layout was perfect."
Мінуси: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."
Плюси: "Staff was pleasant and competent"
Мінуси: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Плюси: "Staff are pleasant and competent."
Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Плюси: "Never again with KAYAK. Sorry."
Плюси: "best blanket any business class."
Плюси: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Мінуси: "There was nothing I didn't like"
Плюси: "I liked the extended leg room in front row of economy class."
Мінуси: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."
Плюси: "Really enjoyed the quick and pleasant service from the crew."
Мінуси: "This was actually one of the better flights I have been on."
Плюси: "I like the personalized service and the understanding crew."
Мінуси: "For the amount of people flying into and out of Thera, the check-in system could be improved."
Плюси: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."
Авіакомпанії, які здійснюють рейси до Канади, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Канади
Захисна маска на борту є обов'язковою. Маски на рейсах до Канади надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Канади забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Канади
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Канади з гнучкими умовами