Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Дюссельдорфа
Авіакомпанії 2 та Ryanair наразі не стягують додаткову плату за змінення або скасування бронювань авіаквитків до Дюссельдорфа. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Дюссельдорфа, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Дюссельдорфа протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Дюссельдорфа ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Дюссельдорфа за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Мінуси: "10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa."
Мінуси: "Thanks Lufthansa for amazing service!"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Food need be much better"
Мінуси: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"
Мінуси: "I was told there was no meal included because of the fare I paid. I paid $1100.00. I have never experienced this, even on round trip cheaper flights and I fly to Europe every year."
Плюси: "Speed of boarding and de-planing."
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Плюси: "The Cabin Crew was excellent! Very impressed"
Плюси: "Clean, modern place. Professional staff."
Плюси: "HORRIBLE EXPERIENCE"
Мінуси: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."
Плюси: "The staff was good to me when I became ill on the flight with a migraine."
Мінуси: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "The plane was new, clean and tight. Seats very narrow, no foot room with carry bag under seat on front. On time depart and arrive. Good movies. BUT, where are my bags. Second day in Geneva without clothes or medicines. SwissPort at GVA isn’t helping. They don’t even know where they are: don’t know if they left EWR"
Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Fast boarding, friendly crew"
Плюси: "Everything!! Flight was great!!"
Плюси: "Baggage handling, efficiency overall"
Мінуси: "Small legroom in economy"
Плюси: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "all on time"
Мінуси: "seating very cramped"
Мінуси: "No in-flight entertainment"
Мінуси: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."
Плюси: "Just a normal trip"
Мінуси: "My male neighbor was hanging in my seat :( No normal milk for my coffee - only cream and I don't like cream"
Мінуси: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Плюси: "Good flight"
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "Plenty of room"
Мінуси: "Lack of good movies"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Smooth flight. Competent, friendly crew."
Мінуси: "Nothing. Great flight"
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Плюси: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Мінуси: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Плюси: "leg room"
Мінуси: "Delays and boarding"
Плюси: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."
Мінуси: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"
Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"
Мінуси: "The fees for the sporting bag was out of control expensive"
Плюси: "The crew members were so sweet."
Мінуси: "Flight was late. I missed my connection."
Плюси: "Seat was very comfortable. Crew was great."
Мінуси: "To arrive on time."
Плюси: "Everything was excellent . I was very happy with this flight.Thank you so much."
Плюси: "Plane was clean. Staff helpful"
Мінуси: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("
Плюси: "Awful airline. Will never get tickets through you again."
Мінуси: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Мінуси: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Плюси: "Seat ok typical. Non busy flight lots of room"
Мінуси: "Food was poor"
Мінуси: "30min late arrival. Still was ok."
Плюси: "Clean, safe short flights"
Мінуси: "The 30 minute layover was close"
Мінуси: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Плюси: "I get Airpoints with the flight, crew were lovely."
Мінуси: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Плюси: "Medical help"
Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюси: "Flight on time"
Мінуси: "nothing I can think of"
Плюси: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Мінуси: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Плюси: "Flt was great - service was great"
Мінуси: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."
Плюси: "Excellent service."
Мінуси: "Somewhat expensive for Vienna - Brussels one way route."
Плюси: "Helpful service, decent food."
Плюси: "Left on time - arrived early"
Мінуси: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."
Плюси: "The direct flight' and the comfortable seat"
Мінуси: "The flight was delayed but due to efforts of the pilot we were on time!"
Плюси: "Despite airport issues, we took off quickly and all went well. No complaints"
Мінуси: "No problems."
Плюси: "I will never travel with Austrian airlines again"
Мінуси: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"
Плюси: "arrived early"
Плюси: "Professional and friendly staff"
Мінуси: "Outdated interior, media interface"
Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Плюси: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Мінуси: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."
Мінуси: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Мінуси: "economy class eats sold as business class !!! very poor and cheap strategy --"
Плюси: "The flight attendants were beautiful"
Плюси: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Мінуси: "Nothing negative"
Плюси: ".The crew was pleasant"
Мінуси: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."
Плюси: "Easy online check-in and boarding pass access also linked to wallet."
Мінуси: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."
Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Плюси: "Flight attendance were amazing Smooth flight Comfortable seats"
Мінуси: "Boarding was very unorganized"
Плюси: "Baggage in Riga was available the moment we got to the carousel."
Мінуси: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Плюси: "Never again with KAYAK. Sorry."
Плюси: "best blanket any business class."
Плюси: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."
Плюси: "Easy travel nice plane."
Мінуси: "Not enough leg room for long flight."
Плюси: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Плюси: "Crew is excellent, polite and personal!"
Мінуси: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Плюси: "Crew were excellent"
Мінуси: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Плюси: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Плюси: "The crew was informative"
Мінуси: "Inflight sandwiches"
Плюси: "Newer plane, crew was amazing, seats were adjustable"
Мінуси: "Fix the damn KIOSKS at Vienna!"
Плюси: "Crew was nice and pleasant"
Мінуси: "Flight very late"
Плюси: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Мінуси: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Плюси: "Pleasant flight"
Мінуси: "We were delayed & missed our connection"
Плюси: "Crew was fantastic."
Мінуси: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Плюси: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Мінуси: "Not having to walk outside in Edinbur4gh to board the flight."
Плюси: "Helpful and kind crew"
Мінуси: "I wish there was WiFi"
Плюси: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Мінуси: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Плюси: "great crew and comfortable flight."
Мінуси: "sceens in the plane to show map and direction of travel"
Мінуси: "Turn the lights on early making it hard to sleep"
Плюси: "Efficient boarding system, clearly signposted. Professional staff"
Плюси: "Very pleasant, professional crew"
Мінуси: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Мінуси: "old screens and entertainment system leg room to small"
Плюси: "Very friendly onboard personnel - I really had kind of homy feeling."
Мінуси: "Nothing special"
Плюси: "Great service"
Плюси: "The crew was efficient. Flight left on time. Food and wine served."
Мінуси: "No entertainment."
Плюси: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Мінуси: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Мінуси: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Мінуси: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Плюси: "Good services!"
Плюси: "The leg room, was surprisingly roomy"
Мінуси: "The food and that there was no entertainment."
Плюси: "Friendly in-flight personell"
Мінуси: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Мінуси: "We did not get two of baggage at the destination."
Плюси: "The crew were hardworking, responsive, conscientious and friendly"
Мінуси: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Мінуси: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Плюси: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Плюси: "My bagage broke"
Мінуси: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Плюси: "Nice seats, comfortable."
Мінуси: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Мінуси: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Мінуси: "old plane, tight and uncomfortable"
Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"
Плюси: "Easy airport business"
Плюси: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Мінуси: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Плюси: "Food and drink service"
Мінуси: "Boarding pass facility"
Плюси: "Enough space good wine and on time"
Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
Мінуси: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Плюси: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Мінуси: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Плюси: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Мінуси: "Breakfast food wasn't very good."
Плюси: "Nothing really"
Мінуси: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."
Мінуси: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"
"There were about 12 kids in a business class that we’re just running around screaming yelling play crying could not relax dog barking it was not pleasant at all"
"No entertainment at all but all other is good."
Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."
Плюси: "Smooth flight"
Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."
Плюси: "An average for a short haul flight."
Мінуси: "Boarding process was not very clear. They took us to a far remote position."
Плюси: "2 hour delay, which had a quick transfer. My bag did not arrived with me. I submitted a luggage claim, they were supposed to call me up the following day which they didn't. I took it upon myself to go to the airport to collect my luggage. It took half day to take care of the luggage situation."
Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"
Мінуси: "Headphones sound had a static noise. Also flight was delayed."
Мінуси: "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."
Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."
Мінуси: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Мінуси: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"
Плюси: "Crew was nice!"
Мінуси: "It was an old plane"
Плюси: "New airplanes"
Мінуси: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
Плюси: "Cabin crew were very nice, boarding was quick and efficient."
Мінуси: "Plane was extremely cold, the heating only worked after the engines were started."
Плюси: "On time, stable flight without surprises"
Мінуси: "Bus takes you to and from the plane."
Плюси: "New airplane."
Мінуси: "100% full"
Плюси: "Good connection experience."
Мінуси: "Waiting/standing on the bus for the one last guy."
Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"
Мінуси: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Плюси: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Мінуси: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."
Плюси: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Мінуси: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."
Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."
Плюси: "Flight was fine, and on-board crew was polite and helpful."
Мінуси: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."
Плюси: "Price, non-stop to Warsaw In flight entertainment options pretty good."
Мінуси: "Extremely cramped and uncomfortable seats. Cabin was hot and humid, no air vents to control temps."
Плюси: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Мінуси: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."
Плюси: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Мінуси: "The seats, when in reclining position, could have been a bit more comfortable."
Плюси: "Comfortable, civilized"
Плюси: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"
Плюси: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Мінуси: "In-flight entertainment offered a very conventional set of movies from which to select."
Плюси: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Мінуси: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"
Плюси: "Nice service."
Мінуси: "No problems."
Мінуси: "Flight was late almost two hours."
Плюси: "Airplane was super old, no tv, food was horrible"
Плюси: "the flight and service was decent"
Мінуси: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."
Мінуси: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"
Плюси: "Appreciate the heads up on flight changes"
Мінуси: "Expect flying without delay"
Плюси: "I liked that I was given an opportunity to change my flight to business class before leaving Poland but opted out in favor of economy that would get me home sooner."
Мінуси: "What I was transferred to was Lufthansa and their flight was late at arriving and taking off. This transfer changed my destination to Frankfurt. I was stuck in Frankfurt with no compensation. Only a changed flight for the next day and a dinky hotel room. Lufthansa was very disorganized and wildly incompetent."
Мінуси: "Check in staff was unprofessional and extremely rude."
Плюси: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Мінуси: "I like everything! No dislikes!"
Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Мінуси: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."
Плюси: "Also like this crew. Great job of hiring good people."
Мінуси: "This team has it together."
Плюси: "Plane was 2 h deleyed but service and crew did exellent job."
Плюси: "Very friendly"
Плюси: "yes. It was perfect."
Мінуси: "Better reading material"
Плюси: "All was super!"
Мінуси: "All was great!"
Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."
Мінуси: "The crew might be greeting passengers onboarding."
Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."
Мінуси: "One Toilet for a full plane with 150 passengers...."
Плюси: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Мінуси: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Мінуси: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"
Плюси: "Very nice plane and we left on time and the flight was very smooth."
Плюси: "All fine"
Мінуси: "Flight delayed 2 hours"
Плюси: "Helpful crew"
Плюси: "Simple no frills airline"
Плюси: "Absolutely nothing"
Мінуси: "Flight was late"
Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."
Мінуси: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."
Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"
Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Плюси: "most of the crew were polite and helpful"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Мінуси: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Плюси: "Good service, good connection in Riga! Perfectly on time!"
Плюси: "Quick boarding, pleasant crew"
Мінуси: "Small propeller plane with very limited room, no in-flight service,"
Плюси: "Pleasant crew, efficient boarding, flight was on time"
Мінуси: "No in-flight service"
Плюси: "Nice new propeller plane on time"
Мінуси: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Плюси: "Everything was excellent"
Мінуси: "Nothing. All was good"
Мінуси: "SEVERELY DELAYED"
Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Мінуси: "An extra fee is charged if you don't check-in online."
Мінуси: "No food or entertainment."
Плюси: "Boarding went well and crew was nice."
Мінуси: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Плюси: "It got me from point A to point B."
Мінуси: "Seat was uncomfortable and next to an odorous toilet."
Плюси: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."
Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."
Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Плюси: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"
Плюси: "Boarding was efficient."
Мінуси: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."
Плюси: "Moved up to First class section."
Мінуси: "No refreshments"
Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."
Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Авіакомпанії, які здійснюють рейси до Дюссельдорфа, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Дюссельдорфа
Захисна маска на борту є обов'язковою. Маски на рейсах до Дюссельдорфа надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Дюссельдорфа забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Дюссельдорфа
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Дюссельдорфа з гнучкими умовами