Пошук дешевих авіаквитків до Цюриха

Плюси: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Плюси: "Flight attendants are friendly and helpful."

Мінуси: "On time"

Мінуси: "Terribly uncomfortable seat."

Мінуси: "Temperature was very hot"

Мінуси: "Seats are tiny and uncomfortable!"

Мінуси: "Haven’t got there yet!!"

Плюси: "Brand new plane and SUPER comfortable (even in coach!)."

Мінуси: "No wifi or inflight entertainment"

Плюси: "great flight"

Плюси: "The staff upgraded me to business. It was a great wxperience"

Плюси: "Loved the warm and very delicious quiche, thank you!"

Плюси: "great staff"

Мінуси: "My special meal wasn’t available."

Плюси: "Chocolate Mövenpik ice cream"

Плюси: "No problems to report. Boston to Zurich in under seven hours."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Мінуси: "The way the movies, needed extra parts. No touch screen"

Плюси: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Мінуси: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Плюси: "General attitude of staff"

Мінуси: "The line at the check in was quite long. Luckily I had only carryon"

Плюси: "The new aircraft"
Мінуси: "Lavatory wasn't clean enough"

Плюси: "overall very satisfied"
Мінуси: "no issues"

Плюси: "Chocolate"
Мінуси: "Over 1h delay Horrible sandwich Very rude staff"

Мінуси: "I had a lot damaged luggage!"

Плюси: "Everthing went as planned. Left on time. Cannot complain."

Плюси: "So far so good."

Плюси: "Nothing."
Мінуси: "Communication was terrible."

Плюси: "We had delays boarding and no one was there to explain why."

Плюси: "Always replacement"
Мінуси: "None"

Плюси: "I was upgraded! Delicious lunch."

Мінуси: "Narrow feeling seat"

Плюси: "Everything"

Мінуси: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Мінуси: "Headsets did not work"

Мінуси: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Мінуси: "We didn't had entertainment"

Плюси: "Very efficient airline; all goes smoothly"
Мінуси: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Мінуси: "meal choice run out very soon and I could not get what I wanted to get"

Плюси: "Everything was great while aboard!"
Мінуси: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."

Мінуси: "I was asked to move from my reserved seat for another flyer"

Мінуси: "Boarding was slightly confusing. Calling groups to board was not so organized"

Плюси: "Comfort"

Плюси: "Our attendant was very nice with a great attitude."
Мінуси: "Luggage line in Zurich at airplane"

Плюси: "Very good. Good entertainment options."

Плюси: "Swiss just takes care of you from beginning to the end. All done in a nice and non-intrusive manner."

Плюси: "It's Swiss!"

Мінуси: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Плюси: "Everything was perfect - on time, polite, kind"

Плюси: "all perfect"
Мінуси: "all was perfect"

Мінуси: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Мінуси: "They were making luggage issues with all passengers"

Плюси: "The food was amazing and the crew was great from Chicago to Instanbul."
Мінуси: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."

Плюси: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Мінуси: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Плюси: "Good seats, great staff, good food, luggage service on time, excellent price!!"

Плюси: "Onboard service was good -breakfast served was good."
Мінуси: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Мінуси: "Personal and service were grea!"

Плюси: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Плюси: "Everything"
Мінуси: "It was warm on plane"

Плюси: "Entertainment was good."
Мінуси: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Плюси: "Good food, new movies and good leg space"
Мінуси: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Плюси: "This was superlative in every way...."
Мінуси: "I liked everything."

Плюси: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Мінуси: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Плюси: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Мінуси: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"

Мінуси: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."

Плюси: "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"

Плюси: "The food, cabin crew behavior, entertainment systems were decent."
Мінуси: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."

Плюси: "I liked the overall plane journey."
Мінуси: "Flight was delayed which caused us to miss our connection flight."

Плюси: "Food."
Мінуси: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Плюси: "Everything was great."

Плюси: "Entertainment was great, crew were polite and attentive"
Мінуси: "Not enough leg room for anyone over 6ft tall"

Плюси: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Мінуси: "Na"

Плюси: "Nice seating, nice food, lovely crew"
Мінуси: "Waited too long to board"

Плюси: "Friendly and attentive crew and quality of food and beverages served"
Мінуси: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Плюси: "Staff was very good"

Плюси: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Плюси: "love the food and the crew service."
Мінуси: "Aircon could have been better. Someone got sick during the flight because of that."

Плюси: "Was surprised to get a full meal on such a short flight. Very good food."
Мінуси: "Pretty average flying experience. The plane looked older, but that's nothing unusual"

Плюси: "The food was delicious."
Мінуси: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."

Плюси: "Excellent!"

Плюси: "The attention from the crew and services"
Мінуси: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"

Плюси: "service always good"
Мінуси: "on the last flight didn't even have a personal monitor"

Плюси: "The crew!!!"

Плюси: "On time, good service, good amenities (earbuds, hot towels, pillows/blankets, comfort kit with sleepers, eye covers, ear plugs. Kids got special treatment with additional toys, cocoa and more."
Мінуси: "Isle seats after rows 47 start to be positioned with an angle to accommodate for the plane's narrowing structure. The result is much less leg space which is insufficient for 6'+ tall people."

Плюси: "Food was fine and entertainment system was great. Watched movies the whole way. We arrived 1 hour early."
Мінуси: "I was pulled aside for extra security. That was fine but there were a few other passengers that should have been pulled over for extra security besides me. It took an extra 20 minutes for me to board the plane because of this and when I arrived to my seat an Arab woman was sitting in my place and refused to move to the middle seat. She said she could not and would not sit next to a man who was sitting on the other side. If this is a problem from the start, there should be a way to choose a seat according to gender. The stewardess found me another place in front of this woman who kicked my seat the whole way. She even argued with the stewardess about putting her suitcase above her in the rack and security was almost called. There should be something included in the flight information program about being polite to other passengers."

Плюси: "The crew on the flight were very nice"
Мінуси: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Pillows"
Мінуси: "No vegan good woithout order"

Плюси: "The flights attending."
Мінуси: "The waiting time for next flight."

Плюси: "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."

Плюси: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"

Плюси: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Мінуси: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Мінуси: "Our flight was canceled. There was terrible communication from the Turkish airlines staff and a complete inability to handle the situation. The entire flight was stuck in the airport for while without any information. The customer service hotline was unable to help anyone because there was a miss communication from the staff in the airport and our flight hadn't been canceled in their system yet. It's was my worst flight experience to date"

Плюси: "Cabin crew was courteous though they couldn't fix the issues."
Мінуси: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Плюси: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"

Плюси: "Service was very good"

Плюси: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Мінуси: "I really expected more from Austrian airlines."

Плюси: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Мінуси: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Плюси: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Мінуси: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Плюси: "Crew, seat"

Плюси: "Noting outstanding."
Мінуси: "Seat comfort."

Плюси: "Leg room was good. I am 6ft 2in"
Мінуси: "Seat bottom could have been better. I have a honey bottom"

Плюси: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Мінуси: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Плюси: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Мінуси: "The food. It was okay."

Мінуси: "Seats very hard and uncomfortable in economy"

Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "Nothing!"

Мінуси: "small seats,no LCD for each one,food nor so good."

Плюси: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Плюси: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Мінуси: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Мінуси: "I had a weelchair and nobody assist me in Viene in Austria"

Плюси: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Мінуси: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Плюси: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"

Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."

Плюси: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Мінуси: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Плюси: "The flight was short and got us there"
Мінуси: "This was not business service. The seats were uncomfortable, virtually no leg room."

Мінуси: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Мінуси: "Long delay."

Мінуси: "arogant staff, flight canceled, great difficulties to claim my money back"

Мінуси: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Плюси: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Мінуси: "That I did not fly this airlines before. They will be first on my list from now on."

Мінуси: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Мінуси: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"

Плюси: "Nothing"
Мінуси: "Everything"

Плюси: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Плюси: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Плюси: "Helpful service, decent food."

Плюси: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Мінуси: "nothing I didn't like"

Плюси: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Мінуси: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Мінуси: "Food I think getting worse."

Плюси: "The plane arrived at destination ahead of schedule."
Мінуси: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Плюси: "The meal was ok The airplane was clean"
Мінуси: "Seats were very nerow .No help from the crew . Flight delayed"

Мінуси: "The seats were uncomfortable."

Плюси: "see above"
Мінуси: "see above"

Мінуси: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Плюси: "Good service"

Плюси: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Мінуси: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Мінуси: "Poor service, will not fly again with this airline"

Мінуси: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Мінуси: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Плюси: "Best take off, Best Fight, Perfect Landing...!!!"
Мінуси: "Diner was tasty...but, no breakfast... would have been great..!!!"

Плюси: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Мінуси: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Плюси: "Friendly staff"

Мінуси: "My luggage was lost again It is the second time in a row that happens"

Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Мінуси: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Мінуси: "Allow business passenger to use front bathroom."

Плюси: "Nice crew, good food."
Мінуси: "Both bathroom were not working in business class area."

Мінуси: "When its rain we shouldn’t walk to the air plain"

Плюси: "Fast boarding"
Мінуси: "Slow in refuelling, got us delayed for 40-"

Плюси: "Excellent crew, good food & movie selection."

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Плюси: "Crew was helpful and food was very good"
Мінуси: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Плюси: "The friendliness of the crew"

Мінуси: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Мінуси: "The plane was very hot"

Плюси: "The space at my feet with the chair in front was a bit akward."
Мінуси: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Плюси: "Crew was fantastic."
Мінуси: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Плюси: "It was all fine"
Мінуси: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Плюси: "I love the food"

Плюси: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Плюси: "Crew was in a festive mood, the meal was unexpectedly delicious"
Мінуси: "Seats ok, but could be more comfy"

Мінуси: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Мінуси: "My suitcase didn't come with the airline."

Мінуси: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Плюси: "Flight crew very nice"
Мінуси: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Мінуси: "Still waiting to board after missing this connection had to be booked on another airline"

Плюси: "Snooth and efficiënt with a KLM service"
Мінуси: "No entertainment"

Плюси: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Мінуси: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Мінуси: "Flight departed 35 minutes late"

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Мінуси: "Boarding was confusing and disorganized"

Мінуси: "The movie selection did not seem extremely varied."

Плюси: "Wifi on Board"
Мінуси: "Nothing"

Плюси: "Sound was broken on my TV set!"
Мінуси: "Called stewardess twice to assist. No response!"

Плюси: "Friendly attendants. Decent food, and frequent snacks and beverages."
Мінуси: "No charging ports for electronic devices."

Плюси: "Premium economy service was good."
Мінуси: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Мінуси: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Плюси: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Мінуси: "Not much to comment on here."

Мінуси: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Мінуси: "The bags where damaged from the staff"

Плюси: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Мінуси: "The seats in economy were a little too small for a 12 hour flight"

Плюси: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Мінуси: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Плюси: "Free wee cake."
Мінуси: "Nothing in particular."

Плюси: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Мінуси: "lack of meal options"

Мінуси: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Плюси: "Overall very nice flight, even comes with free drink and snack"

Плюси: "A nice short flight"
Мінуси: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Плюси: "Plane service"
Мінуси: "1h30min delay at airport"

Плюси: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Мінуси: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."

Мінуси: "Responsibility."

Плюси: "Very clean. Also, the crew members were so nice."

Плюси: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."

Плюси: "Friendly crew."
Мінуси: "Not being delayed :)"

Плюси: "The crew was great, nice and helpful."
Мінуси: "The boarding process did not go smoothly."

Плюси: "Punctuality"

Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Плюси: "Overall good flight"
Мінуси: "Food"

Мінуси: "2,5 hrs late at departure. Lost valuable time in Warsaw, could have had a few more hours to explore the city"

Плюси: "n"
Мінуси: "n"

Плюси: "I am fine with everything"

Мінуси: "More communication about flight delays from the airport staff."

Мінуси: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Плюси: "Cabin crew were very nice, boarding was quick and efficient."
Мінуси: "Plane was extremely cold, the heating only worked after the engines were started."

Плюси: "Everything"

Плюси: "Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)"
Мінуси: "Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke."

Мінуси: "It was horrible. They canceled my flight so I couldn’t go. They have stolen my $$$ :("

Мінуси: "Everything was good except for the temperature. The plane was too hot."

Плюси: "Very comfortable seats, very friendly and polite crew"

Плюси: "Nothing"
Мінуси: "Having to arrive 6 hours later than scheduled"

Мінуси: "Did not take it, was late and missed the flight"

Плюси: "Good food and service."
Мінуси: "Tv is very difficult to see at that distance. Poor choices of films."

Плюси: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Мінуси: "The seats, when in reclining position, could have been a bit more comfortable."

Плюси: "LOT does great with boarding, food, and entertainment. The food is very tasty and plentiful. The boarding process is smooth and the people are very nice. And the selection of movies and TV is very broad, and the equipment works well."
Мінуси: "The crew on the plane are short with passengers and don't seem to go out of their way to make passengers comfortable. This lack of effort stands out very much in the background of super-uncomfortable seats on Dreamliners. There is relatively much less space available for passengers between rows and between seats themselves. It makes long flights exceptionally painful, especially for people who are not extra small or young. I have gotten to the point that I choose to fly different airlines even if that means a bit more money and an extra stop because I cannot handle 8 or 9 hours on the Dreamliners, especially when the flights are full."

Плюси: "Service, personal space. New aircraft."
Мінуси: "Wifi would be good"

Плюси: "the flight attendants were very nice."
Мінуси: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."

Мінуси: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"

Плюси: "The flight was on time and the crew was great"
Мінуси: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Плюси: "Great crew, new plane, good business class seats,"
Мінуси: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Мінуси: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Плюси: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Мінуси: "Again same thing crew unfriendly not even the smallest smile."

Плюси: "Crew was great, quick flight!"
Мінуси: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Плюси: "Excellent service better than expected accommodations. On time."

Плюси: "Food and staff was amazing"
Мінуси: "TV didn't work good"

Плюси: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Мінуси: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."

Плюси: "From check-in to boarding went as smooth as possible. 5 star service."

Плюси: "No delays, nice stuff."
Мінуси: "There was nothing I did not like."

Мінуси: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Мінуси: "Very bad boarding experience... We were not issued boarding passed for all legs of the journey at the beginning. At the last leg, we were provided separate seats. Boarding staff extremely rude and unfriendly. Not one person (apart from the in-flight personnel) wore a smile."

Плюси: "Safe and clean plane"
Мінуси: "The flight was two hours delayed with very little communication about what was going on. When it did come time to board, they boarded from the rear of the plane, but people with seats in the front seats crowded in front of the boarding area making it nearly impossible for those in the rear seats to get through. Gate staff did not manage this well. And, I still don't understand why people do not understand how a queue works. Then, crew was up and down the aisle the entire flight which flew from midnight took 9:00. Not even possible to sleep on this overnight flight."

Плюси: "Appreciate the heads up on flight changes"

Плюси: "Simple, quick service."
Мінуси: "Very basic service but not really any issues."

Плюси: "LOT offered to check my bag all the way through my trip to MLX from Krakow."

Мінуси: "Flight was late to leave Warsaw, no apparent reason given."

Плюси: "The price was fair."
Мінуси: "They were very fussy about the weight of my carryon"

Плюси: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Мінуси: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Мінуси: "Seats were too small."

Плюси: "New airplains"
Мінуси: "Strict rules about hand baggage"

Плюси: "Helpful crew"
Мінуси: "The window shading technology on the Boeing Dreamliner does not block direct sunlight."