Пошук дешевих авіаквитків до Бургаса

Плюси: "Smooth flight"
Мінуси: "Food"

Плюси: "Short flight everything worked out."

Плюси: "Fantastic crew Food very tasty"

Мінуси: "40min in the air 25 min to get to exit"

Плюси: "The price and route were convenient."
Мінуси: "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Плюси: "Small plane but comfortable seats with enough space"
Мінуси: "Very stressful transfer - 30 mins are not enough"

Мінуси: "Toilets was’t in service for flight from Warsaw to Lviv"

Плюси: "The service was great"
Мінуси: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Мінуси: "The temperature in row 8 was incredibly warm, it was making us and our little kids quite uncomfortable and made it hard to fall and stay asleep! Interesting enough the back of the plane felt nice and cool."

Мінуси: "Food/drinks Tv"

Мінуси: "Headphones sound had a static noise. Also flight was delayed."

Плюси: "The seats and entertainment on the screen."
Мінуси: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"

Плюси: "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Мінуси: "people were nice, other than that logistics poor so work o every aspect"

Плюси: "Same as above."

Мінуси: "Flight delayed for 5 hr"

Плюси: "It was ok"
Мінуси: "Teleportation"

Мінуси: "Less people on the plane"

Плюси: "Plane was clean"
Мінуси: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Плюси: "The crew was disappointing."
Мінуси: "I had to beg for a blanket, and other basic service."

Плюси: "All was fine."
Мінуси: "All was fine."

Плюси: "Nothing"
Мінуси: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."

Плюси: "The crew"
Мінуси: "Change gate"

Мінуси: "no seat assignment"

Плюси: "Good selection of in-flight entertainment, relatively clean plane."
Мінуси: "Boarding at WAW was a joke - very disorganized and cramped gate area. Simple remedy is to give passengers guidance on where to line up for their assigned zone prior to boarding. No individual air ventilation - got hot and uncomfortable at times. Cramped economy seats - and if passenger in front of you fully reclines - your TV screen is almost in your lap. Hot meal included very rubbery chicken - obviously either overcooked or nuked too much. Attendants seemed indifferent or annoyed if you asked for individual attention outside of their normal rounds of serving drinks/etc (all I wanted was a Coke). I was essentially told to go to the back of the cabin and get my own drink... Upon arrival - de-planing took an eternity. We had a large group of teen band members traveling - who had scattered their instruments in overheads all around the plane. So anyone that was behind them had to wait until they figured out where all their stuff was stowed. OK - not necessarily LOT's fault - but again - a little thought and some hand's on guidance by the crew would have made it easier for the other passengers to get off the plane quicker after a 9 1/2 hour flight..."

Плюси: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."

Плюси: "Speed of fly"
Мінуси: "a hard seat"

Плюси: "Flight on time... arrived on time.... food was great...."

Плюси: "Crew was fine."
Мінуси: "Not a comfortable seat, no food and no entertainment."

Плюси: "The usual cramped travel but it was fine. Good movies"
Мінуси: "Somewhere Ipad disappeared from luggage we had checked."

Мінуси: "You canceled my flight and I spend 200 $ in Warsaw overnight"

Плюси: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"

Плюси: "It was on time"
Мінуси: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

Плюси: "Getting off at the end"
Мінуси: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

Плюси: "Good basic flight. Noticeably less leg room than other flights. Flight staff were pleasant."
Мінуси: "Flight was delayed an hour and a half. Liked the Minsk airport though."

Плюси: "Getting off the plane"
Мінуси: "At the LOT checkin counter at KRK, they had one counter open for a full flight to Warsaw. They waited until 15 minutes before schedule takeoff to open up additional counters causing panic and stress for everyone on the flight. Several people missed their connections because of this. Meanwhile LOT had extra employees sitting in the travel assistance office next to the line doing absolutely nothing. It demonstrated very poor utilization of resources. I will absolutely avoid flying with them the next time I go to Krakow."

Мінуси: "My seat did not recline and due to the number of passangers, no attempt to change my seating was made."

Мінуси: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Мінуси: "the cabin was so hot!"

Плюси: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Мінуси: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."

Плюси: "Service"
Мінуси: "Everything was fine"

Мінуси: "We were late boarding, and then once we were boarded we waited for an hour for a late connecting flight."

Плюси: "The crew was ok"
Мінуси: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Плюси: "very good service"

Плюси: "Simple, quick service."
Мінуси: "Very basic service but not really any issues."

Плюси: "Very pleasant."

Плюси: "The food was good for an airline. on business class dreamliner from Toronto to Warsaw the seat is comfortable, if a little short for a 6'5" person. In the sos called "buisness class" to Israel the seats are as crampped as any cattle class of a low cost. I wish those idiots that invented "euro club" would understand that it is a first class ripp-off and that if they are only flying two people per side using real comfortable seats makes faar more sense. In short - euro club is BS of teh worst class."
Мінуси: "The atitude of teh staff on teh flight was OK. Other than that very sour including teh check-in and teh businss club. Going through the border control in Warsaw took 45 minutes. Luckily the flight was delayed. In short, the attitude is strictly old fashion eastern block. On the dreamliner business classs the TV's did not work, but in any case they are way too far (about 6 feet) from the passanger for comfort. Very impractical."

Плюси: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Мінуси: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."

Плюси: "Very helpful staff during boarding very good dinner"
Мінуси: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"

Плюси: "Boarding was very efficient"
Мінуси: "There is basically no room for passengers left on those airplanes, it's a disgrace. The food is a joke."

Плюси: "I did not fly"

Плюси: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."

Плюси: "The food options were amazing and the wine was very nice!"

Плюси: "Fast and smoothy check in"
Мінуси: "After arrival to budapest not platformy ready and waiting over 10minutes"

Плюси: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Мінуси: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Плюси: "The leg space"
Мінуси: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Мінуси: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Мінуси: "Larger leg room"

Плюси: "fare"
Мінуси: "boarding process felt like herding"

Плюси: "Absolutely nothing"
Мінуси: "Everything"

Плюси: "Smooth"
Мінуси: "All was fine"

Плюси: "It's the cheapest you can get"
Мінуси: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Плюси: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Мінуси: "6 hours delay due to bad weather."

Плюси: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Мінуси: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Мінуси: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Мінуси: "It was hot and stuffy and dirty"

Мінуси: "Application instruction on baggage hande king and que to boarding."

Плюси: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Мінуси: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Плюси: "Staff cheerness"
Мінуси: "Nada"

Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."

Плюси: "Everything was ok"

Плюси: "The price"
Мінуси: "The check in was not opened on time The bordibg was not possible on time"

Плюси: "Smooth flight"
Мінуси: "No terminal connection"

Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"

Мінуси: "No air conditioned 2 hours late Poor ground service"

Плюси: "The Crew was excellent"
Мінуси: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Плюси: "Staff"
Мінуси: "Extra charges. £35 to check bags in"

Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Плюси: "Cheap fare"
Мінуси: "No entertainment"

Мінуси: "It a good option, a good price, i will fly again"

Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"

Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."

Плюси: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Мінуси: "NA"

Мінуси: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Мінуси: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Плюси: "Nothing"
Мінуси: "Everything. Worst service I have ever seen on a flight."

Мінуси: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"

Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no water free"

Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."

Мінуси: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Мінуси: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Плюси: "Pleasant staff and good flight"
Мінуси: "A bit of difficulty to check bag in online after original check in ...."

Мінуси: "Basic flight. Rude crew and late flight"

Мінуси: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Плюси: "Price"
Мінуси: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Плюси: "Crew were average"
Мінуси: "Everything was a disaster. Late and very uncomfortable"

Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."

Мінуси: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"

Плюси: "On time, Professional crew."
Мінуси: "Leaving from Reus Airport even though we had paid extra for priority boarding as we went through the boarding gate then asked to stop outside the Airport building waiting to be directed to the plane, All passengers where directed through the gate and where mixed with the priority paying passengers."

Мінуси: "No delays"

Плюси: "Actually getting on board!"
Мінуси: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"

Плюси: "On time. No hitches."
Мінуси: "All I expected from a budget flight"

Мінуси: "Stayed at steansted for like 20 min"

Мінуси: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."

Плюси: "Flight arrived in time"
Мінуси: "No entertainment"

Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."

Плюси: "Getting off"
Мінуси: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"

Мінуси: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"

Мінуси: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."

Мінуси: "Chaos in boarding, no complemtery water,tight seating,delayed departure"

Плюси: "Nothing"
Мінуси: "Unnecessary charges,Dodgy website,Very bad reputation and seems you don’t give a toss.Your chat service does not work you spoil people ‘s joy when they use your service .It is just horrible"

Плюси: "Nothing"
Мінуси: "The staff, the crew none could english well enough for anyone to understand them"

Мінуси: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Плюси: "The plane left on time."
Мінуси: "The plane itself was probably one of the most disgusting that I have ever been on. There was literal garbage and food all over the floors, the air flow was not working properly, the crew was not friendly, and upon boarding I was made to wait for a reason that was never explained although I had paid for priority boarding. This airline needs some serious help, because my flight to Ibiza was also a terrible experience. Would 10/10 NEVER fly with them again."

Мінуси: "we had delayed for 2 hours"

Мінуси: "Very unimpressed with Kayak. Was contacted to pay more money than originally sold due to their speed of service between me buying via kayak and them contacting Ryanair. Flight was absolutely fine but kayak service awful."

Плюси: "price and schedule were very fine on time pleasant staff"
Мінуси: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Плюси: "Nothing except a decent plane."
Мінуси: "Excessive customer trap charges for checking, priority boarding, and luggage. Felt like cattle heading to slaughter house and paying for privilege of being abused. Late departure and inadequate waiting are. Worst experience in my flying history."

Плюси: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded then and after this was the usual great Ryanair experience."
Мінуси: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded"

Плюси: "The boarding was efficient flight"
Мінуси: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."

Мінуси: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."

Плюси: "Once boarded the transportation task was undertaken professionally"
Мінуси: "- No information on the ground - 90 minute STANDING wait (like sheep in a barn) in unventillated/unairconditioned Budapest Airport discount airline departure 'hall' (barn would be a better term) - no toilet, no space, no air - On board staff was visibly exhausted, robotlike"

Плюси: "Boarded on time"

Плюси: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Мінуси: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"

Плюси: "not much"
Мінуси: "We had a 9:15 am flight, we had bought one 15kg luggage for check in beforehand and we each had our own carry on (group of us 3) given that we had an early flight and it took us over an hour to get to our airport we had very limited time to get through check in and security to board our plane. Upon access to our boarding gate they would not let us in due to the size of 2 of our carry on. We understand it is policy for them to fit into the carry on fitment test in order for it to be free so we were then directed to pay extra for our carry on and have them checked in. By this time it was 8:40am, the person in charge for checking in luggage said it was closed and to let the boarding agents know that we can get through. Although we told them this (lots of going back and forth wasting more time) the boarding agent said it didn't matter and we needed some sort of proof that they said it was ok. We had no idea what to do then since they wouldn't let us check in our carry on nor get through the boarding gate & pretty much getting brushed off whenever we tried to ask if there were any other options. Finally by 8:50 we decided to take out some items and carried them. Through the security line we see a lady with a carry on almost twice the size of ours! Very frustrated with how things were dealt with considering they knew our plane was about to depart, our experience was a complete nightmare & will most likely not be flying with Ryanair again"

Мінуси: "i was charged for still water. you are flying in a pressurized cabin for over an hour, and you don't feel obligated to offer them the most basic of services, like water. when will you begin to charge for using the toilets?"

Мінуси: "no refundon tickets,since i missed the flight."

Плюси: "They wouldn't let me get my boarding pass 1 hour before my flight because they said I was late. Absurd. Poor customer service. Not professional at all."

Плюси: "They didn't lose my luggage"
Мінуси: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Плюси: "Nothing."
Мінуси: "The customer service agent was horribly rude. When asked her name, because she wasn't wearing a name tag, she said "Oh, you'd like my name? I'll be sure to write it down for you." I never ended up getting her name, but the way she treated me and my fiancé - as two customers that were very much over paying - was inappropriate and unprofessional. Never again will I fly RyanAir."

Плюси: "Good deal with regard to basic airfare."
Мінуси: "The bag check lines were slow and the agent was unfriendly. We were told our luggage was okay for carry on - size and weight requirements were met- at bag check. At the gate, the agent tried to charge us 50 euros per bag. Outrageous!"

Плюси: "Pretty typical RyanAir-- cheap, fast, and not a lot to get in the way."
Мінуси: "Why do I always get the flight with the screaming child? I know this isn't exactly RyanAir's fault, but it certainly had a negative influence on my flight experience."

Плюси: "Disgusting service from the staff whom were rude, short and unprofessional. Not only was the flight delayed but there was no announcement regarding the flight delay how much time we had to wait on the tarmac."
Мінуси: "The staff, the delay, the lack of information and more delays"

Мінуси: "Environment not clean and sloppery service"

Плюси: "The two seats next to me on the plane were vacant, so I was able to spread out and pretend I was in first class."
Мінуси: "They have you stand in line 30 mins before the flight. By the time you board the plane, you're stiff and unhappy."

Плюси: "Absolutely nothing you should maybe bring up your prices and stop killing people on there bags!"
Мінуси: "Very upset about what size the bags are defendant and I witness that Italians were being put a tag on it gone through but myself who I am in American and two other different couples of Asian we were charged and I try to say something to your workers and I thought they were very Rood and I just think that I would personally never fly Ryan air again"

Плюси: "Everything seemed very efficient and was run with no time wasted."

Плюси: "I liked that it got me where I wanted to go. The staff was nice."
Мінуси: "I had to jump through hoops to print a boarding pass even though I had Ryanairs app with a mobile boarding pass. 3 hours of my Sat and Sunday in Barcelona were spent searching for an open copy/print shop. Would have been nice to know more than 48 hours before my flight. I get to the airport after not finding a print shop, expecting to pay through the nose for them to print the tickets for me and they say I didn't even need it. They supply the boarding pass. Wow. The boarding is a joke. They don't board in zones, so the line was literally 180 people long. I wasn't even in the back of the line and it still bothered me. Now let's get to the plane, again, staff and pilot were great. The seats have NO leg room. I have long legs and it was miserable. No seat back pocket to put things. No recline on the seats. The aisle way sagged everytime someone walked past me, leaning my seat toward the aisle. I know, I know, you get what you pay for. This flight I paid for a lesson. That lesson being never never never ever ever ever fly Ryanair again. I would gladly pay a little more money to save my poor knees from being in that position again."

Плюси: "You have to pay for drinks, a simple coke or glass of water should be complimentary, not 3euro for a bottle of water."
Мінуси: "Did not like the fact that you have to check in on your own."

Плюси: "The flight itself was fine and the members on board were great"
Мінуси: "Terrible experience getting help, unable to print boarding pass and the lady at the front refused to help us. We got there 2 1/2 hours early and she sent us in circles trying to get our passes that we almost missed our flight because of her refusals to help us print the boarding pass."

Мінуси: "No space on the back of seat to place a laptop or book, no way to charge phones. In flight snacks and light drinks were not free."

Плюси: "Getting from point A to B is what it's about."
Мінуси: "The length of time it takes to board and sit, but that's more to do with passengers. The catering service for lack of a better word is slow, very slow in some cases."

Плюси: "From on-line check in to disembarkation I could not fault the service."
Мінуси: "The long wait at passport control which is clearly nothing to do with Ryanair"

Плюси: "Liked nothing."
Мінуси: "There was a protest at the Lisbon airport. Ryanair emailed us an hour before our flight to come 3-4 hours before our flight. Security lines and bag check was 4 hours long. The lady for Ryanair bag check was very rude to people. Overall a very negative experience. We ended up having to take the train and lose our money on the tickets."

Плюси: "Loved the crew! Super friendly and funny :)"
Мінуси: "Nothing in particular...all was expected for a budget airline!"

Мінуси: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"