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Плюси: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Мінуси: "The whole experience was positive."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Crew was very accommodating."
Мінуси: "Flight was overbooked which caused an hour delay."

Плюси: "Ok"
Мінуси: "Flight was late"

Плюси: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Мінуси: "I was very happy with my flight experience with Swiss."

Плюси: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Мінуси: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Мінуси: "2 hour delay and 3 crying babies on a red eye."

Плюси: "Leg room always an issue. Crew really great."
Мінуси: "Gluten free option"

Мінуси: "Seats are tiny and uncomfortable!"

Мінуси: "We were happy with everthing"

Плюси: "Swiss is Swiss"
Мінуси: "nothing"

Плюси: "האוכל והשירות מצוינים והטייסים מצוינים"
Мінуси: "מקום ישיבה צפוף מידי"

Мінуси: "Palermo never ready for plane arrival"

Плюси: "great flight"

Плюси: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Мінуси: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Плюси: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Мінуси: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Мінуси: "It was delayed"

Плюси: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Мінуси: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Плюси: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Мінуси: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Мінуси: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Плюси: "The planes are clean and relatively comfortable."
Мінуси: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Плюси: "Small screens. Hard to use"

Плюси: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Плюси: "The crew did all they can \The Swiss Airlines lounge was superb"
Мінуси: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Плюси: "Friendly and high quality service"

Плюси: "Smooth flight"
Мінуси: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Мінуси: "The gate was changed without significant announcement"

Плюси: "Swiss being swiss, great service and food was quite nice."
Мінуси: "Airplane felt old, entertainment system is small and outdated."

Плюси: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Плюси: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Плюси: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."
Мінуси: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"

Плюси: "Boarding was on time."
Мінуси: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Мінуси: "Small spaces between seats"

Плюси: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Плюси: "The seats"

Плюси: "There was metalic box underneath the seat in front of me (entertainment box), that did not leave any room to stretch my legs"
Мінуси: "This box blocked any room to stretch my legs. The flight was full and I did not have the chance of changing seats. Flying 13 hours in this situation is unacceptable."

Плюси: "The ambient being so relaxing felt asleep all the way to Zurich."

Плюси: "Accommodating"
Мінуси: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Плюси: "Courteous staff,"
Мінуси: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Плюси: "Courtesy of crew."

Плюси: "Excellent boating procedure Friendly crew good service"
Мінуси: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Плюси: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Мінуси: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Плюси: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Мінуси: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Плюси: "Nothing."
Мінуси: "Communication was terrible."

Плюси: "Perfect service, on time"

Плюси: "Good staff, food, service"
Мінуси: "No leg room for us tall people!"

Плюси: "Staff were nice"
Мінуси: "Very old plane. Had a big metal box at my feet, could not stretch out. Tv screens old and hard to watch. Food was pretty bleak too. Very disappointed."

Мінуси: "We never got there"

Плюси: "The crew was nice and friendly."
Мінуси: "The plane was extremely dirty, almost disgusting!"

Мінуси: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."

Плюси: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Мінуси: "Boarding seemed to take and incredibly long time."

Плюси: "Nothkng"
Мінуси: "Everythkng"

Плюси: "Crew was very professional and styled with poise."
Мінуси: "Seat recline"

Плюси: "Friendly check in agent"
Мінуси: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"

Мінуси: "Entertainment options."

Плюси: "They made up for lost time"
Мінуси: "Some turbulence and lack of communication between the crew and everyone else"

Мінуси: "chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight..."

Мінуси: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"

Плюси: "The crew are so helpful and friendly"
Мінуси: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"

Мінуси: "Website for vueling down which prevented me from requesting refund. Now what?"

Плюси: "Good leg room"
Мінуси: "30 minutes late - better than 2 hours with previous Vueling flight..."

Плюси: "The staff"
Мінуси: "After initial flight was delayed, we were refused check-in stating "the gate has closed" even though the flight was delayed for about an hour and we were there 25 min before the original set off time. We had to pay for a new ticket, which was also delayed, where boarding didn't start until about 40 min after stated time, and set off and hour after stated time."

Плюси: "Nothing"
Мінуси: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"

Плюси: "Crew was nice and provided water while flight was delayed"
Мінуси: "Flight delay without reason clearly stated."

Плюси: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Мінуси: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."

Плюси: "nothing"
Мінуси: "arrived at airport to find flight cancelled - I needed to get to exhibition that day - and, after long queue, discovered we had alternative flight late that night. Today I hear my saturday late flight has been re-scheduled for tomorrow - with no intervening email saying the saturday re-scheduled flight was re-scheduled itself....if you get me. On a good note, it looks like I'm going to get a full refund. If they had arranged for me and my son to get there by another means - business class?, another airline?? - then I'd be impressed"

Плюси: "Boarding was ok"
Мінуси: "Flights usually delayed and the cabin crew look like they are sucking on a perpetual lemon"

Плюси: "Boarding was efficient"
Мінуси: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"

Плюси: "Quick and cheap flight from Rome to Pairs for sightseeing"
Мінуси: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"

Плюси: "Boarding"
Мінуси: "No bags"

Мінуси: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"

Плюси: "Comfortable chairs, clean airplane"
Мінуси: "Flight attendant had a bit of an attitude. Bad day, perhaps."

Плюси: "Flight was fine. I chose a good book."
Мінуси: "Nothing not to like"

Плюси: "Even though the flight was delayed they made up time in the air."
Мінуси: "Seats are very close together so not good for long haul flights. Not entirely comfortable. ."

Плюси: "The boarding and flight was at the right time."
Мінуси: "The confort is very bad. So small the space for the legs"

Плюси: "Plane was clean and adequate seating"
Мінуси: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."

Плюси: "All"
Мінуси: "All good"

Плюси: "Didn't experience anything spectacular."
Мінуси: "The delay of flight was unbelievable."

Плюси: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"

Плюси: "Older aircraft, seats were not comfortable."

Плюси: "very nice at the checking in , and during the flight"
Мінуси: "the menu"

Плюси: "Quick and easy all the way."

Мінуси: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Плюси: "Did not communications belligerent passenger"
Мінуси: "Small sears cattle car"

Плюси: "Nothing"
Мінуси: "I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form."

Плюси: "on time, great boarding, comfortable seats and above all... inexpensive"
Мінуси: "no food or drink of any kind"

Плюси: "Nothing"
Мінуси: "All of it"

Мінуси: "Chairs are uncomfortable It was hot during the flight"

Плюси: "Boarding"

Плюси: "brand new plane - very clean"

Мінуси: "Money, chargers, and adapters were stolen from my bag. I will never fly vueling again. The worst airline ever."

Плюси: "With 1.88m I do not consider myself as very tall. But it was almost impossible to fit into those tiny seats. I therefore wanted to book for my flight back a seat in the emergency exit row for an additional > 15 Euro. But after my the Vueling Android app crashed twice while trying to do so, I gave up."
Мінуси: "Clean new airplane, flights on time"

Мінуси: "Boarding chaotic seat comfort and leg room very small"

Мінуси: "I booked this on British Airways and ended up being a flight on Vueling. I would've spent less money on a different airline if I had known that."

Плюси: "Everything went really smoothly checking, loading and unloading."
Мінуси: "Flight attendant moves my Carrie on bag without telling me. And she moved it back."

Плюси: "the crew are nice, they gave me their personal phones to contact my family when we had 4 hours delay in the plane and I had no wifi to connect with them."
Мінуси: "we had 4 hours delay in the plane in our way back from Amsterdam to London. 4 hours delay for various reasons."

Плюси: "Nothing"
Мінуси: "Flight overbooked. Had to wait 7 hours to catch next flight out"

Мінуси: "The flight was delayed because of meteorological issues, and the time we had to wait on the plane could be minimized with some food and water"

Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."

Мінуси: "I did not check in online and was charged a huge fee, 55 euro to be exact. It would have been a nice reminder from the airline to have emailed with reminder to do so and what kind of fee I would be expecting to pay if I did not check in. Very ridiculous and rude customer service."

Мінуси: "Plane late, seat uncomfortable, horrible"

Мінуси: "No delays"

Мінуси: "Was late for 1.5h"

Плюси: "The crew is doing its best job given the cards they gave been given to play with !"
Мінуси: "It was all good for a budget airline."

Плюси: "On time - good crew -"
Мінуси: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"

Плюси: "It was a great flight staff A1 and beautiful flying from knock, hadn't done for years , hot paninis great food better than Emmirates I flew with over the Christmas"

Мінуси: "One hour late."

Мінуси: "First they called us to gate 102, then just before boarding they announced we had to go to gate 110. The plane had a ‘technical’ problem and we had to change planes with a large delay."

Плюси: "Nothing"
Мінуси: "Dirty bathrooms and delays"

Мінуси: "Stayed at steansted for like 20 min"

Плюси: "Flight arrived in time"
Мінуси: "No entertainment"

Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."

Плюси: "Short and comfortable flight"
Мінуси: "Setting off time delayed by 40 minutes"

Плюси: "Crew was nice"
Мінуси: "Boarding delayed 30 minutes without a heads up. Crew allowed kid to run the aisles and listen to loud show without headphones. Had to walk to a different terminal to pick up our bags."

Мінуси: "The service overall"

Плюси: "The most relaxed Ryanair flight I have ever been on"

Плюси: "On time and good flight"
Мінуси: "Mix up at airport with gates and late changes, lots of confusion"

Плюси: "It was a cheap flight. Crew on board was ok."
Мінуси: "Plane arrived at Stansted late. The queues were horrendous and not clearly marked. One of the ground staff was very rude to an Indian lady who only asked if it was the correct queue to be in. Perhaps the customer was Indian born and the ground staff was British born of Indian descent? Flight arrived late to destination by about 30mins."

Плюси: "Reasonable cabin bag allowance."
Мінуси: "Even with priority boarding, kept standing as long time in a freezing tunnel."

Плюси: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"

Плюси: "Cheap efficient flight."
Мінуси: "Only two toilets were working. Big queues. Flight delayed by a passenger vomiting with chest pains as we left the standing. She refused to disembark until the captain insisted! Not Ryanair fault."

Плюси: "Prompt take off and easy boarding.decent leg room"
Мінуси: "My husband was very disappointed with the coffee and the chocolate and cranberry cake. Prices very steep too.."

Мінуси: "The really need one of their newer planes ✈️ for the lanzorote route. Longer seatbelts needed."

Плюси: "Punctual flight. Pleasant cabin staff"
Мінуси: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."

Плюси: "The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment"
Мінуси: "I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction"

Плюси: "This was our first Ryann air experience and we are very satisfied with the service. The airplane leaved at time and arrived ten minutes earlier. The ratio between what you paid and what you get is much better than the one from American airlines."
Мінуси: "No food, the seats were old, but it was ok,"

Плюси: "There is a large lounge at the gate at Gatwick that the passengers could have been checked into prior to boarding commencing, but this was not used. Instead, A large queue was in place for over 40 minutes and once boarding commenced, as many were checking cabin bags into the hold, boarding took about 30 minutes, delaying the flight by 30 minutes"

Плюси: "Great Price if you fly with only a carry on."
Мінуси: "Nothing extra, but worth it to keep costs down. Boarding was late starting, and a little disorganized."

Плюси: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."

Мінуси: "Generally, the experience was horrible. Poor service at the terminal, with unfriendly staff, no proper instruction about what to expect in terms of all the hidden fees for bags and other items, and an unorganized boarding process. The plane itself was clean, but very cramped, and the process of forcing random seating is just totally meaningless. The flight is already so overbooked that there is no chance any seats would be left unfilled, yet you split up couples, families and friends by forcing them to pay for assigned seats. Very poor customer service. There are many who say the money saved is not worth the hassle if you are not flying alone, and I agree with that. The one good thing I can say is that there were no problems with the baggage handling, but again, this is to be expected, not applauded. Poor quality service, Ryanair, as evident by the fact that your own employees were voicing their complaints to several passengers about the company. This should really be improved, but given that they are not under any significant competition, and people need a way to get to the islands, it is unlikely this will happen. I hope that my negative review, as many others, will force the management to make necessary changes to improve the service provided."

Плюси: "Lots of interEuropean routes."
Мінуси: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."

Плюси: "Chose Priority Boarding. It was easy getting on and off. I was a little worried about my over rstuffed carryons but wasn't hassled. Just had to rearrange some stuff to fit in overhead."
Мінуси: "Flight was late but not Ryanair's fault. BCN was stacking up flights due to crowding"

Плюси: "Crew was friendly. Boarding was easy. Coffee was good."
Мінуси: "Minimal leg room. No where to put books or magazines."

Мінуси: "They made me go through a lot of runaround -- three different lines -- to get a boarding pass and I had to pay £15 for it."

Плюси: "Cheap fares."
Мінуси: "The airline is dependent on tacking you with extra fees from extra baggage or denying you boarding so that you eventually have to pay more. If you depend on this type of service as an airline they should never be in the business period."

Плюси: "They are al so helpful"
Мінуси: "Nothing"

Плюси: "737 800 plane much more comfortableScramble at boarding."
Мінуси: "Load in numerical order by ordering passengers to line up in that order"

Плюси: "I chose Ryanair because of their 10kg cabin baggage allowance. They've really improved from my past (and after that I swore I'd never use them again) experience. Really slick."
Мінуси: "Constant trying to sell you extras."

Плюси: "The staff were friendly"
Мінуси: "Firstly we were delayed for two and a half hours which caused us to arrive after midnight making it very hard to find transport home. The seats were very uncomfortable and wouldn't tilt back at all. We were hungry because we had waited for 2+ hours and we were not provided with any food onboard. Not a fun flight."

Мінуси: "Charging 45 gbp just to check in in person when your website wouldn't let me check in beforehand was completely absurd. Not sure if I'll be flying Ryan air again."

Мінуси: "They send email about check in but if you did not get it for various reasons while traveling (lack of wi-fi access) the day of the flight even though I was there 21/2 hours before I could not get my boarding pass from the agent I was told that I had 15 minutes to check in thru the Internet because I could check in only thru the airport automatic check in system as a result I missed the deadline ( only one station was functioning) and I had to pay 55 additional euros to board the flight another ways "legal highway robbery". Traveler be aware of this airline cheap tickets but they get you in other ways...."

Мінуси: "The crew had to rush the announcements and introduction because of time restraints, this made it unintelliagable. The safety part was fine"

Плюси: "We bought Ryanair because of the great price. However, they do charge extra for everything and fly from an airport that's an hour away from London. If you count all the extra cost Ryanair is far more expensive than any other airline"
Мінуси: "Price"

Мінуси: "The checkin process was not simple. I was sent to customer service twice, given misinformation twice and the agents were generally unhelpful. It cost 75 euros to check baggage for this flight. I have been traveling throughout Europe for several weeks and this by far the most complicated mode of transportation. Flight was delayed, baggage was slow. They charge a fee to checkin? Avoid this airline if possible."

Плюси: "Inexpensive bus ride to London from Dublin."
Мінуси: "Everything is an upcharge...bag check, food, seating choice...and then bombarded with trinket purchase, donation to charity, beverage and food purchase... Rough landings on both legs of the trip...like pilots still training on how to land. Weather was clear and beautiful, so was not condition- related."

Плюси: "Low cost, flight schedule on a route (Athens, Greece to the island of Rhodes) which fit my travel plans"
Мінуси: "When my incoming flight to Athens on Delta was postponed a day by that airline, the delay was going to cause me to miss my RyanAir flight on 13 August, 2016. Despite two sessions in on-line chat with RyanAir customer service prior to the missed flight, RyanAir refused to re-schedule me. By the time the flight was actually missed, all RyanAir flights on the following day were full and I had to book a flight on Aegean Air. RyanAir is a terrible company with an incomplete web site (no phone number for customer assistance, missing data and hyperlinks that don't work or lead nowhere), unwritten rules which are non-sensual and work to the detriment of customers, and customer assistance representatives on the on-line chat who won't do anything to actually help customers."

Плюси: "Crew were good"
Мінуси: "Checkin was a mess 90 guaranteed hand luggage is farcical Control of hand luggage is a joke"