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Плюси: "The food and beverage selection as always. The seat was quite pleasant as well."
Мінуси: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."

Плюси: "I appreciate having updates about the flight mid flight."
Мінуси: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."

Плюси: "The food was amazing as usual. The crew's service was great!"

Мінуси: "Top cold inside. 35-40 % of the journey we had turbulences"

Плюси: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Мінуси: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."

Мінуси: "3hours late"

Плюси: "Standard comfort for a budget flight."
Мінуси: "N/A"

Плюси: "The food and beverage selection as always. The seat was quite pleasant as well."
Мінуси: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."

Плюси: "I appreciate having updates about the flight mid flight."
Мінуси: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."

Плюси: "The food was amazing as usual. The crew's service was great!"

Мінуси: "Top cold inside. 35-40 % of the journey we had turbulences"

Плюси: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Мінуси: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."

Мінуси: "3hours late"

Плюси: "Crew was great"
Мінуси: "Boarding is a zoo. Boarding by row is faster."

Плюси: "I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great."
Мінуси: "I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me."

Мінуси: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"

Плюси: "Crew was amazing, flight was on time, and entertainment was available."

Плюси: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Мінуси: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"

Плюси: "Crew pleasant, operations efficient."
Мінуси: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."

Плюси: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Мінуси: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Мінуси: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."

Мінуси: "Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver."

Плюси: "Efficient"
Мінуси: "Difficult to find check in at Copenhagen airport"

Плюси: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Плюси: "Everything"
Мінуси: "Not a thing"

Мінуси: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Плюси: "The only thing that saved the flight was a good crew and decent food."
Мінуси: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Плюси: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Мінуси: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."

Плюси: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Мінуси: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"

Мінуси: "late. support afterwards was awful."

Мінуси: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Плюси: "A lot of leg room"
Мінуси: "No snack served before dinner, no choice of dinner food. over see flight and the only food is dinner??? My laggage had priority tag but got out last and in resolt of it I missed the connecting flight to Boston!!! Damaged laggage"

Плюси: "Aisle seat"
Мінуси: "Nothing was complimentary"

Плюси: "Price and destination was convenient"
Мінуси: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Плюси: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Плюси: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Мінуси: "Nothing"

Плюси: "I'm surprised this is called a budget airline (or am I mistaken?!). Anyway, everything was great. The entertainment options were limited compared to Turkish, Emirates, Lufthansa or Qatar, but enough for a 7 hour flight and then some. Also, I liked that there was a bottle of water on each seat for people to hydrate. Very important, and I haven't seen any other airline do it."
Мінуси: "Nothing stands out really. I'm likely going to fly them again."

Плюси: "People food"
Мінуси: "Seats small"

Плюси: "The entertainment system was very good. The crew were all efficient and courteous, with the exception of one crew member who was rather curt."
Мінуси: "Our plane arrived at IAD late due to a minor mechanical that was repaired at its previous destination. Consequently, we departed IAD almost two hours late, causing us to miss our connection in Copenhagen. Norwegian Air had a flight leaving shortly from Copenhagen to Rome, but the transfer agent told us SAS "does not re-book with Norwegian." Instead we were assigned to two more flights, one to Brussels, and another from Brussels to Rome. We arrived in Rome around 17:00 rather than 10:35 as scheduled, losing a full day of sight-seeing."

Мінуси: "Not water for children."

Мінуси: "Delay after delay. Screaming kid"

Мінуси: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Мінуси: "My first flight was canceled. I'm still in Barcelona."

Плюси: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."

Плюси: "The food, the comfortable seats, boarding."
Мінуси: "The entertainment options, very few movies, limited kinds of music"

Мінуси: "Staff was not properly trained in flight protocols."

Плюси: "Very friendly crew and staff of the center transfer."
Мінуси: "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."

Плюси: "Space between rows of seats was excellent"
Мінуси: "No options in menu. No free wine, beer and other spirits."

Плюси: "It was perfectly On schedule, the plane was very clean,"
Мінуси: "Pilot was not easily understood, boarding was a nightmare"

Плюси: "Easy boarding"
Мінуси: "No food option, Drinks are not free(international flight), no toilet paper"

Мінуси: "90 min waiting in the plane withou ac in IAD 4 hs delay in Copenhagen airport. I missed flight back from Athens because a ferry delay from Santorini despite calling SAS being updated of my delay. When I arrived to Athens airport, SAS staff left and KAYAK was not supportive. My tickets were cancelled from Athens to IAD."

Плюси: "It flew"
Мінуси: "The effort put in to work with change of plans"

Плюси: "The entertainment system is among the best of airlines."
Мінуси: "The Lufthansa representative in Frankfurt made me check one of my bags, when SAS clearly said I was allowed to have one carry-on and one personal item. This was not a Lufthansa flight, but the rude attendant insisted on enforcing Lufthansa rules on an SAS flight and refused to even allow me to voice an objection. I will not fly Lufthansa ever after this. SAS should have its own representatives who understand customer service at all gates."

Плюси: "connection was easy and quick"

Плюси: "Not enough space to store items."

Мінуси: "Business class ticket and traveled just like economy. Never advised when booking no business class. Boarding was like a stampede."

Плюси: "Efficiency, confidence, promptness"

Плюси: "Efficiency, confidence, promptness"
Мінуси: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."

Плюси: "Everything was smooth"

Плюси: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Мінуси: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Плюси: "It was clean and efficient. They got us in 15 minutes early. Coffee and tea were free."
Мінуси: "Nothing really."

Плюси: "Flight empty, crew good."

Мінуси: "More comfortable seats"

Плюси: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Мінуси: "Not really. Although pushback delayed, arrival was 10 minutes early"

Мінуси: "Punctuality"

Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."

Мінуси: "Courtoisie, respecté les horaires"

Плюси: "Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us."
Мінуси: "Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)"

Мінуси: "Not waiting in the cold for 15minutes before boarding the plane"

Плюси: "It was ok. Nothing more. Crew was helpfull if needed"
Мінуси: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."

Плюси: "Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair."
Мінуси: "plane seating reclining even 15 degrees."

Плюси: "Great flight"
Мінуси: "Everything was great"

Плюси: "The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me)."
Мінуси: "The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was."

Мінуси: "Every thing was perfect . Thanks"

Мінуси: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."

Мінуси: "No delays"

Мінуси: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."

Плюси: "Friendly crew. Good leg room."
Мінуси: "Magazine racks on back of seats would have been good."

Плюси: "Priority boarding and luggage storage."
Мінуси: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"

Плюси: "Online facilities"
Мінуси: "The police for handbags"

Плюси: "not a lot"
Мінуси: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic fare.I spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid for.It was a total ripoff."

Плюси: "Queue was long but still boarded quickly,"
Мінуси: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."

Мінуси: "Unfortunately, I had no other option than flying low-cost. Bought the most expensive ticket I could to be in first row and have enough overhead bin space, but that still did not help the situation of a very disorganized boarding, very uncouth flight attendants, uncomfortable seats, absolutely no free drinks (not even a bottle of water), constant selling of useless things, people using the toilet in the front, obnoxious travelers, and getting yelled at. Also, contrary to what was suggested on the Ryanair web site regarding fast check-in, priority boarding and access to lounges, none of those Flying 200+ legs per year on Star Alliance flights in business and up, I truly hope I never have to take such a horrendous flight again."

Мінуси: "Stayed at steansted for like 20 min"

Плюси: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Мінуси: "I’m fed up with that bloody music when they land."

Плюси: "Flight arrived in time"
Мінуси: "No entertainment"

Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."

Плюси: "Flight was good"
Мінуси: "Check in was mad"

Плюси: "On time"
Мінуси: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."

Плюси: "Just the Flight crew...They were ok..."
Мінуси: "They kept saying my suitcase didnot fit the overhead compartment. I saw so many people with the same size bag...that didnot pay. I flew from Rome to Greece, back to Rome and, Lisbon Back And forth. I will think twice next time...When I fly to Europe next year..Flying Ryanair."

Плюси: "Getting off"
Мінуси: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"

Плюси: "Nothing"
Мінуси: "Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size"

Плюси: "Price - That is All"
Мінуси: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"

Плюси: "The captain (pilot) and the crew were friendly and helpful"
Мінуси: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."

Плюси: "You get what you pay for, it's a budget airline everything designed tfor you to pay extra"
Мінуси: "As above"

Плюси: "Initial fare"
Мінуси: "Because of its wheels, my suitcase wouldn't fit their dimensions for gate check and they charged me 50 euros before boarding. They could have waived the suitcase through or offered to upgrade me to Priority, but they preferred to make an example of a passenger. They make you parade with your suitcase to the front of the line to "prove it." I will not fly on Ryanair again."

Плюси: "Enjoyed the lasagna that I ordered, surprisingly good!"
Мінуси: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."

Плюси: "Friendly crew"
Мінуси: "Coffee"

Мінуси: "Nothing"

Плюси: "The price."
Мінуси: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."

Мінуси: "Delayed a little"

Плюси: "It’s nice flying into Alicante where often those awful automatic passport machines give way to mails checks so much faster"

Плюси: "Price and punctuality"
Мінуси: "Families have to pay extra to sit together. Children should automatically be seated with their parents. Basic safeguarding standards should be priority, not making more money out of necessity."

Плюси: "We didn't crash and I arrived at my destination safely."
Мінуси: "The flight was 90 mins late, we were herded like cattle onto the plane which was filthy with empty sweet wrappers littering the entirecabin, which in turn was full of crying children (whose parents appeared powerless/unwilling to comfort them). While none of this was helped by the poor weather creating epic turbulence and a near-miss with another aeroplane, I did take a flight the following day with EuroWings in identical weather which was far better controlled with less nausea-inducing turbulence so I do feel I can blame Ryanair for feeling quite sick as we left the plane. If we'd had to go in for a 3rd landing attempt, I'd probably have turned up for my meeting all covered in vomit as they don't even provide sick bags! Ryanair isn't just basic and cheap, they don't even do the basics properly. It's as though they're deliberately trying to make the experience as horrible as possible. Ryanair is dreadful. Never again!"

Плюси: "all airline staff caring and helpful"
Мінуси: "N/A"

Мінуси: "Bumpy Landing! Very expensive for a very basic service"

Мінуси: "Birmingham airport is awful the facilities the infrastructure the waiting the queues for security 0/10"

Плюси: "Priority boarding means you're not queuing to have your boarding card scanned. Crew were really nice."
Мінуси: "But then you all get chucked on the same happy bus to the plane so you still may not be able to bring your guaranteed cabin bag on board with you. Seats are designed to be horrifically uncomfortable."

Плюси: "Very punctual and smooth flight"
Мінуси: "Seats could not be reclined. Not much space for carry ons."

Плюси: "The price"
Мінуси: "Delayed again!"

Плюси: "Once boarding began, it was efficient. Service was polite and efficient."
Мінуси: "Narrow seats, poor selection of drinks and food."