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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Туреччина – Київ
|травень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 6%.|
|червень||Найпопулярніший час для перельоту – ціни у середньому вищі на 14%.|
Середня ціна (в обидва боки)
|₴5 860||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴3 040||або менше|
Вигідна ціна (в один бік)
|₴1 608||або менше|
Авіакомпанії Turkish Airlines, Ukraine International Airlines та Egypt Air не стягують зборів за внесення змін та скасування бронювання на рейси Туреччина – Київ Міжнародний аеропорт Бориспіль. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
Більшості мандрівників, місце вильоту яких – Туреччина, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Туреччина, а місце призначення – Київ, зобов'язані ізолюватися протягом 10 днів після в'їзду.
Мандрівники, місце вильоту яких – Туреччина, а місце призначення – Київ, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Туреччина, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за нгапрямком Київ, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за напрямком Київ протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Київ ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за напрямком Київ за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Мінуси: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Плюси: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Мінуси: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Мінуси: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Мінуси: "13 hour flight and only one meal and a sandwich"
Мінуси: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Плюси: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Мінуси: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Плюси: "Everything thanks"
Мінуси: "Awesome thanks"
Плюси: "It was very comfortable and service was great and good food and drink"
Мінуси: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Мінуси: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Плюси: "The food was tasty but the service was excellent. Lovely staff."
Мінуси: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Мінуси: "Frankfurt connecting flights are the worst"
Плюси: "Meal was good."
Мінуси: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Мінуси: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Мінуси: "I can’t think of anything I didn’t like."
Плюси: "The food and service was superb."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Мінуси: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Мінуси: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Amazing service."
Мінуси: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Мінуси: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Мінуси: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Плюси: "Comfortable, left and arrived on time , smooth check in"
Мінуси: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Плюси: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Плюси: "The crew were really efficient and polite"
Мінуси: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Плюси: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Мінуси: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "Flight was canceled with no prior notice and I am requesting a refund."
Мінуси: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Плюси: "Crew was amazing, seats were clean and comfortable"
Мінуси: "Flight was delayed and hour and a half"
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Мінуси: "Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!"
Плюси: "Crew was magnificent"
Мінуси: "Food awful seats tiny check in procedure is confusing"
Плюси: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Мінуси: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Плюси: "All fine"
Плюси: "Boarding was not extremely painful, even though there were three security checkpoints to go through between the first flight and this flight."
Мінуси: "This was the dirtiest airplane I have ever been on. Halfway through the flight, the bathrooms were unusable. The water was not draining in the sink, there was no toilet paper, and the garbage bin was overflown. The flight attendants were unfriendly. There is not enough space provided for writing."
Мінуси: "The seats were very cramped and lopsided which made for a very uncomfortable flight. The flight was completely packed and upon landing we were kept on the plane for an additional 45 minutes which made people very irritable. The food quality was not good."
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Мінуси: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Плюси: "Pleasant flight"
Мінуси: "Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea."
Плюси: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Мінуси: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."
Плюси: "Nothing actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Плюси: "Crew members were very nice and professional"
Мінуси: "Seats, food, drink option( I had to pay for a coke), entertainment system all these were terrible. Plus we're delayed 7 hours on top of 3 hours layover it was just a bad airline company"
Плюси: "On time"
Плюси: "See below."
Мінуси: "Starting off with checking in, it was packed. Hundreds of people squeezing into one line. It took such a long time to get through that the people at the end of the line were late catching the plane. Now to actually boarding the plane. None of this was anyone’s fault accept the actual passengers tat were being difficult HOWEVER there could have maybe been something done seeing that we left and hour and a half later than we should have because of said passengers. When you have a layover, that is an actual nightmare. Next, onto the layover. It was fine. Nothing bad happened on the flight itself. But here’s where it sucked. Everyone who flew from Paris to Lviv with a layover in Kiev lost their baggage. GREAT NEWS TO HEAR. I understand that this happens from time to time. But we were given hardly any answers as to when we would have our luggage back and we were all a part of a very important even where, oh I don’t know. Clothes would be nice to have. Anyway that’s it. Just a little chunk of our hellish travel day."
Плюси: "Crew s"
Мінуси: "Absent of entertainment on board!"
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Мінуси: "There was a very problematic passenger on the flight that caused a delay of almost one hour. The stewardess threatened to kick him out but didn´t, she lost all credibility and he therefor continued to act out not only before the flight but during. We were concerned about our safety this man screaming throughout the flight was a liability. The fact that armed men escorted him off the plan did little to assuage our dissatisfaction with the way the situation was handled."
Мінуси: "One of the worst flights of my life. It lasted 10 hours and the plane had no in-flight entertainment system. The plane is old and very uncomfortable. 5 babies cried THE WHOLE FLIGHT and neither the parents (impolite people, of course) nor the flight attendents did anything about it. Food was terrible, service is terrible and you have to pay for a SODA and for printing your boarding pass. Disgusting airline. I will never fly this again. And it wasnt cheap, just in case you are wondering."
Мінуси: "Flight was delayed"
Плюси: "Crew was somehow nice ... most of the time just following Protocol"
Мінуси: "Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !"
Плюси: "Old plane"
Мінуси: "Old plane"
Мінуси: "2 hours delay"
Плюси: "Everything was ok."
Плюси: "I liked new registration procedures.It saves my time and makes and makes the whole process faster and smoother"
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Плюси: "No problems or delays. Crew was professional a nod the flight was smooth."
Мінуси: "Boarding are the gate was a big disorganized. Everything Walsh waa just fine."
Мінуси: "I missed it"
Плюси: "I like the crew"
Мінуси: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"
Плюси: "I slept the whole trip"
Мінуси: "My suitcase did not arrive. Second time running Air France and Air Ukraine lost my luggage."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Плюси: "apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "a cup of water. that's all."
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Мінуси: "Staff was rude also they selling warm beer for 5$!! I think it was last time with UIA"
Плюси: "Price was ok"
Мінуси: "Our ticket was booked with checked in luggage going to our destination but no checked luggage on return. This was not mentioned when we were booking or we would have gone with a more expensive airline. It turned out costing the same by the time we added in the luggage. Food is offered but you must pay."
Плюси: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Nothing really except I liked the adventure of living without clothes for three days"
Мінуси: "This flight was horrible"
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Мінуси: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Плюси: "My seat mate"
Мінуси: "Rude staff. Old aircraft. Non-operational toilets on 10 hr flight. Need I say more?"
Плюси: "Got to NY safe. Crew was fine. Price"
Мінуси: "Old plane, no seat specific entertainment. Restless travellers, pacing back and forth ( from a specific background unfortunately)"
Плюси: "Flight attendants spoke good English and they readily helped if there was problems,."
Мінуси: "It was very hot in the plane, there was no entertainment and they didn't let me take my carry on with me, even tho my itinerary said I could, they said the plane was to full,.."
Плюси: "Food and crew were ok, slightly better than expected."
Мінуси: "1. They cancelled my flight and offered to fly me out a day earlier or a day later. Not a big deal as it was my vacation, but still annoying. 2. They changed my seat when the boarding started in spite of the fact that I had my boarding pass already. My confirmed seat was 9A and they moved me to 35G, which was the very last row on board and the seat did not fall back, so I spent 12 hours in one rigid position. 3. After the boarding, the plane did not take off for 2 hours without any explanation or apology. As a result, we spent around 12 hours in the plane instead of 10. 4. As a result of the delay, I almost missed my connecting flight. I had 20 minutes to get off the plane, take my new boarding pass for the next flight, and board. I can't describe how stressful and chaotic this all was. Other people also had the same problem and there was a huge line and a huge mess. The airport staff was very disorganized and unhelpful. I had to yell to get any attention and a new boarding pass. And then I had to run to catch my flight. 5. Unfortunately it's not surprising that my luggage did not arrive. It was early morning on Saturday (just past midnight) and my suitcase delivered on Tuesday evening in spite of the fact that there are flights between Kiev and Tbilisi twice every day. The worst is that nobody was giving me any information - Tbilisi airport, Ukrainian Airlines via website (online tracking) or telephone. They did answer my email saying that they will try to find it, but then went silent. The Tbilisi airport speculated that probably my suitcase never boarded the plane in JFK and it might be still stuck in New York. 6. Finally, a number of items were stolen from my suitcase - a handbag and a few pieces of clothes (blouse, tights, underwear). Clothes were brand new and had tags on them, but the handbag did not."
Плюси: "Helpful staff. On time. Kiev airport a convenient size and efficient."
Мінуси: "Nothing could be faulted."
Мінуси: "Crew is unbelievably mean. They are there to make people angry, I thought I was saving some money buy forget it. Never ever in my life I would step into that airlines again. And I am not even talking about 12 hours delay.."
Плюси: "We were served drinks in paper cups! No plastic. Attendant said credit card machine did not work but then used it for others. Tried to overcharge by 12 euro and did not bring back change."
Мінуси: "Plane was too small for so many passengers. I asked for window seat and got middle! Airline people should speak better English as job requirement."
Плюси: "Cheap prices- round trip to Istanbul in the summer was only $555-how can you possibly beat that? Layover in Kiev's modern new airport terminal was quick and easy."
Мінуси: "Their 767-300ERs are terribly antiquated. First of all, their plane has an 8 abreast seating arrangement when most airlines have 7-so you can imagine on a 10 hour flight how cramped."
Мінуси: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Мінуси: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Мінуси: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Мінуси: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"
Мінуси: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Мінуси: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"
Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Плюси: "Really easy experience - friendly, organized, on time and a great price!"
Плюси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Мінуси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Мінуси: "seats are not comfortable at all"
Мінуси: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Плюси: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Мінуси: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Плюси: "It was ok."
Плюси: "Everything was smooth from boarding to landing."
Мінуси: "Food is not for free"
Мінуси: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Плюси: "Ontime departure and arrival. Friendly crew. Comfortable."
Мінуси: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Плюси: "The worst airport ever"
Мінуси: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Плюси: "The price"
Мінуси: "The seats"
Плюси: "was not full so had some space"
Мінуси: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Мінуси: "Poor airline"
Плюси: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Мінуси: "The boarding process was unorganized and a bit frustrating."
Мінуси: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Плюси: "You get what you pay for, nothing more and nothing less."
Мінуси: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Мінуси: "We were delayed 7 hours without any explanation or compensation or apology."
Мінуси: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Плюси: "The aircraft chair are comfortable"
Мінуси: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Плюси: "Way and take two taxi Please write in the mail In big laters the terminal"
Плюси: "Reasonable drink choices"
Мінуси: "Where is ayran?!"
Плюси: "food that we bought was ok Fast boarding on time departure nice crew"
Мінуси: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Мінуси: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"
Плюси: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"
Плюси: "On time"
Мінуси: "Public address system loudspeaker on plane was quite loud"
Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Мінуси: "At check in staff did not know that I had 20 kg baggage allowance"
Мінуси: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Плюси: "No problems at all, everything was OK and most important, on time"
Плюси: "Very nice crew, smooth flight, on time."
Мінуси: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Плюси: "I never made this trip due to Pegasus delays - see above"
Плюси: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Мінуси: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."
Мінуси: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Мінуси: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Мінуси: "Delay. No apologies not even one."
Мінуси: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Мінуси: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Мінуси: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."
Плюси: "Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport"
Мінуси: "Nothing at all"
Авіакомпанії, які здійснюють рейси за маршрутом Туреччина – Київ, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
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