Пошук дешевих авіаквитків з Торонто до Києва

Мінуси: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Плюси: "Amazing crew and great comfort"
Мінуси: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Плюси: "Crew was amazing. Good food. Comfortable seats"
Мінуси: "Music options along with the movies"

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Плюси: "Seating was good. Crew was good"
Мінуси: "Food could be better"

Плюси: "Crews was very good and helpful."
Мінуси: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Плюси: "Baggage out fast Separate bus for 1st and business"
Мінуси: "Cabin was cold Seat not as comfortable as other business classes"

Мінуси: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Мінуси: "It was torture in the cramped seats"

Плюси: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Мінуси: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."

Мінуси: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Плюси: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Мінуси: "2 hours delay!"

Плюси: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Мінуси: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Мінуси: "No leg room very uncomfortable"

Плюси: "Nice self boarding"
Мінуси: "No big screen to communicate priority to boarding since I am deaf."

Плюси: "Helpful staff and pleasant easy flight."
Мінуси: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"

Плюси: "Professionalism of the crew"
Мінуси: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Плюси: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"

Плюси: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Плюси: "Boarding music"
Мінуси: "Changed our seats after check in"

Плюси: "Everything was as accommodating as possible."

Плюси: "Pretty much on time even with snow conditions!"
Мінуси: "Coffee was pretty much cold."

Плюси: "Easy check in. Crew efficient and personal attention."

Плюси: "Fully reliable"

Плюси: "Swiss being swiss, great service and food was quite nice."
Мінуси: "Airplane felt old, entertainment system is small and outdated."

Плюси: "It was a fast flight. Less people on the plain."
Мінуси: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Мінуси: "It was delayed almost an hour."

Плюси: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Мінуси: "We've got no complaints."

Плюси: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Мінуси: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Мінуси: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Плюси: "good entertainment system"
Мінуси: "not enough leg room"

Плюси: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Мінуси: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."

Плюси: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Плюси: "The price, the timing, friendly yet professional staff & crew"
Мінуси: "Seats are way too close together for comfort."

Плюси: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Плюси: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Мінуси: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."

Плюси: "zurich a great airport."
Мінуси: "cheese roll"

Плюси: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Мінуси: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Плюси: "Food, service,"

Плюси: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Плюси: "Crew was great. Very helpful because I needed assistance due to back injury."
Мінуси: "Food was not very good."

Плюси: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Мінуси: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Мінуси: "Sandwiches Delay"

Плюси: "Excellent food Attentive and smiling flight attendants"
Мінуси: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."

Плюси: "Crew was very friendly and efiicient."
Мінуси: "Only negative was not related to the flight. I had a difficult time on the website getting checked in ahead of time."

Плюси: "Crew was kind and helpful."
Мінуси: "Seats are so narrow and led room. Another bathroom is always a plus."

Плюси: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Мінуси: "Nothing."

Мінуси: "I missed it"

Плюси: "Nothing"
Мінуси: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Мінуси: "Hotel for passengers"

Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."

Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Плюси: "Yes.The crew was amazing"
Мінуси: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Плюси: "Entertainment, and crew was nice"
Мінуси: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Плюси: "Reliable, high quality service"

Мінуси: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Плюси: "Not much"
Мінуси: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Мінуси: "Boarding. The gates were cheep changing. Poor room between seats."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Мінуси: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Мінуси: "The food"

Мінуси: "Shake all the time,vomited"

Плюси: "Excellent crew service & food/beverage offerings"

Плюси: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Мінуси: "Istanbul airport is so overpriced, crowded and small."

Плюси: "Punctual in terms of reaching destination, all else average."
Мінуси: "Less leg space, pantry service below expectations."

Плюси: "The crew is very nice and try to make the flight experience easier."
Мінуси: "They lost my luggage, and this is not the first time either"

Плюси: "Overall flight is good"
Мінуси: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Плюси: "Confort"
Мінуси: "Took them too long to pick up the trash ..."

Плюси: "Luggage policy, helpful ground and air crew. Price."
Мінуси: "IST stoppover, damaged luggages."

Плюси: "Everything was well taken care of."
Мінуси: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Мінуси: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Плюси: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Мінуси: "Nothing"

Мінуси: "bus service to the plane"

Мінуси: "departure time changed 3 times"

Плюси: "Flight was smooth. Staff were helpful and professional."

Плюси: "Crew was very helpful and everything was good"
Мінуси: "Lost my baby stroller and didn't found when arrived"

Плюси: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Мінуси: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."

Мінуси: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Мінуси: "It never happened."

Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."

Мінуси: "Everything was high level"

Мінуси: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"

Мінуси: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Плюси: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Мінуси: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"

Плюси: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Мінуси: "Seat size! Boarding queues"

Плюси: "Turkish airline was a nightmare with customer service!"

Плюси: "Good Food, Comfortable Seats & Good Entertainment Options"
Мінуси: "N/A"

Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Плюси: "Very helpful and respectfull crew"
Мінуси: "Boarding started 20 mins after the designated time"

Плюси: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Мінуси: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Плюси: "Punctuallity"

Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."

Плюси: "Nice crew, clean seats, good food..."
Мінуси: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Плюси: "Great staff"
Мінуси: "Departed late, landed late, baggage claim took over an hour and half"

Плюси: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Мінуси: "No problems at all"

"Less crowded aircraft"

Плюси: "Service was fast"
Мінуси: "Better seats"

Плюси: "Nothing"
Мінуси: "Proper communication"

Плюси: "non stop flight"
Мінуси: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Плюси: "Nothing"
Мінуси: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Мінуси: "You guys didn't allow me to get in this plane and i missed my flight."

Мінуси: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Мінуси: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Плюси: "Our flight crew were great. Pilots were great too."
Мінуси: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Плюси: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Мінуси: "Super small plane."

Плюси: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Мінуси: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Мінуси: "No food on board and we were hungry"

Плюси: "Friendly crew."
Мінуси: "Slow boarding."

Мінуси: "No charging outlet."

Плюси: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Мінуси: "Boarding was somewhat unorganized"

Плюси: "The crew"
Мінуси: "Timing"

Плюси: "Flight was on time/ early."
Мінуси: "Have hot water for coffee and outlets for phones"

Плюси: "The kind staff"
Мінуси: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Плюси: "got there on time, no delays. very smooth"

Плюси: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Плюси: "By"
Мінуси: "A three hour delay on the first flight and a hour delay on the second..."

Плюси: "Crew was friendly!"
Мінуси: "Plane wasn’t clean"

Плюси: "The movie selection was good"
Мінуси: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Мінуси: "Customs massively backed up. Somewhat disorganized"

Плюси: "Nothing."
Мінуси: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Плюси: "Airline and airport staff were great"
Мінуси: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Плюси: "Delta always tries to do the very best. There were no issues with Delta."
Мінуси: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Плюси: "On Time. Nothing else to say,"

Плюси: "Friendly, leg room, on time."

Плюси: "There was nothing I liked about this flight."
Мінуси: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Плюси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Мінуси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Плюси: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Мінуси: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Плюси: "Flight went off pretty well. On time no complaints."
Мінуси: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Плюси: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Мінуси: "Nothing...I have no complaints"

Плюси: "The crew tried their best. The seats were average. The food ok."
Мінуси: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Плюси: "Delta flew their way back into my heart this time around"

Мінуси: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Плюси: "Staff, Ease of boarding"
Мінуси: "Bring back in flight meals, please"

Плюси: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Мінуси: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Мінуси: "Temperature was too cold"

Плюси: "The food"
Мінуси: "No entertainment"

Мінуси: "Bad"

Мінуси: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Плюси: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Плюси: "The flight attendants were helpful, the flight was smooth."
Мінуси: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Плюси: "The flight attendants were great! Super friendly and helpful with everything!"
Мінуси: "I'd love slightly larger snack portions."

Плюси: "Staffing was great!"
Мінуси: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Плюси: "The flight being on time, friendly staff, clean aircraft.i"
Мінуси: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Плюси: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Плюси: "crew"
Мінуси: "not enough food"

Мінуси: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."

Мінуси: "Not much legroom and no tv’s on a 10-hour flight"

Плюси: "everything from the boarding and check-in process to in flight comfort."

Плюси: "Overall"
Мінуси: "Space was limited"

Плюси: "Nice touches like pillow and blanket, lots of movies and hot meals."
Мінуси: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Мінуси: "Be on time"

Плюси: "I liked that we got served a lot of snacks and food :)"
Мінуси: "Nothing honestly! Smooth flight :)"

Плюси: "crew"
Мінуси: "food screens"

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Smooth boarding."
Мінуси: "The cramped seats, not a lot legroom and people complained once you reclined."

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Плюси: "Service from Milan to Toronto was good"
Мінуси: "Service from Toronto to RdU not so good"

Плюси: "Ended up flying with air canada after they switched us"
Мінуси: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."

Плюси: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Мінуси: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Плюси: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Плюси: "Crew helped us with connections"
Мінуси: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Плюси: "Crew was pleasant and helpful, even once we had a long delay"
Мінуси: "The cabin was very tight and the seats were very uncomfortable"

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "Easy flight and on time"

Плюси: "Flight was fine."

Плюси: "nice and polite crew"
Мінуси: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Плюси: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Мінуси: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "Our stewardess from Toronto to Germany was the best that I have ever had."
Мінуси: "Great trip."

Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "Crew"
Мінуси: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Плюси: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Мінуси: "Nothing"

Плюси: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Мінуси: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Плюси: "My trip was from IAH to FRA by Lufthansa flight"

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "Good entertainment options, large bathroom area on a lower level"
Мінуси: "Food options and space"

Мінуси: "2 hours late"

Мінуси: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Плюси: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Мінуси: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Плюси: "Food, very well organized crew"
Мінуси: "No leg room, long flight"

Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."

Мінуси: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."

Плюси: "everything is good!!!"

Плюси: "Short flight"
Мінуси: "Not much in the way of snacks"

Плюси: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Мінуси: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Мінуси: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Плюси: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Мінуси: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Мінуси: "Still don’t have my luggage yet"

Плюси: "Almost everything, especially the crew."
Мінуси: "Don’t feel like anything should be better to be honest"

Плюси: "Excellent crew, good food & movie selection."

Мінуси: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Плюси: "The crew was great. The soecial meal request was hadled well despite oversight."
Мінуси: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Плюси: "Pleasant flight"
Мінуси: "We were delayed & missed our connection"

Плюси: "Nice attention and good food. Plane and seats are confortable"

Плюси: "Good for both."
Мінуси: "Bigger seats."

Плюси: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Мінуси: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Мінуси: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Плюси: "I love the food"

Мінуси: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Плюси: "Crew was nice and efficient"
Мінуси: "Economy seats don’t recline enough."

Мінуси: "Turn the lights on early making it hard to sleep"

Мінуси: "lost baggage"

Плюси: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Мінуси: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Плюси: "NOTHING"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Мінуси: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Плюси: "Staff very pleasant"
Мінуси: "Evening snack was not the greatest breakfast was pretty food"

Плюси: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Мінуси: "No complaints about anything."

Мінуси: "Didn’t happen."

Плюси: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Мінуси: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Плюси: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Мінуси: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Мінуси: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Плюси: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Мінуси: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Мінуси: "The streaming service didn’t work"

Мінуси: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Плюси: "Short flight with good communication."
Мінуси: "Nil to complain."

Плюси: "The aircraft was clean"
Мінуси: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Мінуси: "Please Endeavour to put the expiration date on the food served in the flight."

Плюси: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Плюси: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Мінуси: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Плюси: "Very friendly and helpful personnel."

Мінуси: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Плюси: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Мінуси: "The food was okay, not that great."

Плюси: "quick and relaxed"

Плюси: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Мінуси: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Плюси: "The included snacks and the seats."
Мінуси: "Nothing."

Плюси: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Мінуси: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Мінуси: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Мінуси: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Мінуси: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Плюси: "Easy airport business"

Мінуси: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Плюси: "Quick (relatively) flight."
Мінуси: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Плюси: "Wide selection of entertainment, food was good."
Мінуси: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Плюси: "It was a short flight so it was O.K."
Мінуси: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."