Пошук дешевих авіаквитків з Торонто до Києва

Мінуси: "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"

Плюси: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Мінуси: "Bathroom floors were often wet"

Плюси: "Entertainment option"
Мінуси: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"

Плюси: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."

Плюси: "The crew was fantastic."
Мінуси: "Entertainment is out of date and difficult to use."

Плюси: "Very good"
Мінуси: "Very good"

Плюси: "nothing"
Мінуси: "3 hours delay for a flight of 1 h 45 min"

Плюси: "Flight was on time"
Мінуси: "Food Crew"

Плюси: "Yes for both."
Мінуси: "Nothing."

Плюси: "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."

Плюси: "Seat is small"
Мінуси: "Crew was so busy and no smile"

Мінуси: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"

Плюси: "Good entertainment choices. Preferred check thru TSA. No one seating next to me."
Мінуси: "I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket"

Плюси: "Service"
Мінуси: "Nothing it was perfect .the flight was so excellent .no words to say"

Мінуси: "Delayed 1.5 hours. Checked bags took over an hour to reach the claim area (not sure whose fault this was, airline or airport)."

Плюси: "Cabot crew very nice an professional."
Мінуси: "I wanted an aisle seat but I got stuck with a middle seat."

Мінуси: "Still too cramped"

Плюси: "On time. Good service"

Плюси: "Too cramped"

Мінуси: "Good flight"

Плюси: "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
Мінуси: "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."

Плюси: "Good customer service."
Мінуси: "Could have used one more snack and more water although should have maybe asked. Dinner was good though."

Плюси: "Passengers was good."
Мінуси: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"

Плюси: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Мінуси: "They are a bit strict on carry on luggage weight but not that big of a deal."

Плюси: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Мінуси: "Worst flight experience ever-"

Плюси: "Service and staff. Food was better than most and they weren't stingy with the wine."
Мінуси: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."

Плюси: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Мінуси: "Staff seems distant and uninterested at times."

Плюси: "Boarding and staff"
Мінуси: "None"

Плюси: "Short stop over"
Мінуси: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."

Плюси: "Very good service. Professional and friendly"

Плюси: "onetime, efficient, well-managed"
Мінуси: "not very good food and not enough of it cramped"

Плюси: "Smooth flight , crew members were good"
Мінуси: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"

Плюси: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."

Плюси: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Мінуси: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."

Плюси: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Мінуси: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Плюси: "Very efficient with the timing of take off and landing. The crew members were lovely and polite."
Мінуси: "The time was a bit awkward esp the overnight flight back from Colombo to Hong Kong left us shattered all day long as the seats are too small and congested which makes it difficult for us to sleep or even sit comfortably. Wish they arranged the flight to earlier times."

Плюси: "On time Good service Nice crew"

Мінуси: "Cramped seats."

Плюси: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Мінуси: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."

Мінуси: "Seats are terrible"

Плюси: "Entertainment okay. Screen small"
Мінуси: "No legroom at all. And I'm not even a big person."

Плюси: "All as expected - no surprises"

Плюси: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"

Плюси: "Business class service was the best I've ever experienced from any carrier."

Мінуси: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"

Плюси: "I liked the smothered flight and the management of time that the crew implemented"
Мінуси: "The food was almost not edible . I would feel guilty feeding it to my dog"

Мінуси: "Service.. Got ignored when asked for coffee. Got ignored when food choice came around. Lady sitting beside me also got same service ignored"

Плюси: "The efficiency of this crew was unparalleled"
Мінуси: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"

Плюси: "Everything was excellent even the landing was as smooth as butter"
Мінуси: "A free upgrade to a business class seat :("

Мінуси: "I missed it"

Плюси: "Nothing"
Мінуси: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Мінуси: "Hotel for passengers"

Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."

Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Плюси: "Yes.The crew was amazing"
Мінуси: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Плюси: "Entertainment, and crew was nice"
Мінуси: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Плюси: "Reliable, high quality service"

Мінуси: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Плюси: "Not much"
Мінуси: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Мінуси: "Boarding. The gates were cheep changing. Poor room between seats."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Мінуси: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Плюси: "They take great care of their customers"

Мінуси: "The food"

Мінуси: "Shake all the time,vomited"

Плюси: "Excellent crew service & food/beverage offerings"

Плюси: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Мінуси: "Istanbul airport is so overpriced, crowded and small."

Плюси: "Punctual in terms of reaching destination, all else average."
Мінуси: "Less leg space, pantry service below expectations."

Плюси: "The crew is very nice and try to make the flight experience easier."
Мінуси: "They lost my luggage, and this is not the first time either"

Плюси: "Overall flight is good"
Мінуси: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Плюси: "Confort"
Мінуси: "Took them too long to pick up the trash ..."

Плюси: "Luggage policy, helpful ground and air crew. Price."
Мінуси: "IST stoppover, damaged luggages."

Плюси: "Everything was well taken care of."
Мінуси: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Мінуси: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Плюси: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Мінуси: "Nothing"

Мінуси: "bus service to the plane"

Мінуси: "departure time changed 3 times"

Плюси: "Flight was smooth. Staff were helpful and professional."

Плюси: "Crew was very helpful and everything was good"
Мінуси: "Lost my baby stroller and didn't found when arrived"

Плюси: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Мінуси: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."

Мінуси: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Мінуси: "It never happened."

Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."

Мінуси: "Everything was high level"

Мінуси: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."

Мінуси: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Плюси: "Comfortable and nice people"

Плюси: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Мінуси: "Seat size! Boarding queues"

Плюси: "A lot of food and drink, toothbrush, slippers, etc."
Мінуси: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."

Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Плюси: "Very helpful and respectfull crew"
Мінуси: "Boarding started 20 mins after the designated time"

Плюси: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Мінуси: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."

Плюси: "Nice crew, clean seats, good food..."
Мінуси: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Плюси: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Мінуси: "No problems at all"

Мінуси: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Плюси: "Service was fast"
Мінуси: "Better seats"

Плюси: "Nothing"
Мінуси: "Proper communication"

Плюси: "non stop flight"
Мінуси: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Плюси: "Nothing"
Мінуси: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Мінуси: "You guys didn't allow me to get in this plane and i missed my flight."

Мінуси: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Мінуси: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Плюси: "Our flight crew were great. Pilots were great too."
Мінуси: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Плюси: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Мінуси: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Плюси: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Мінуси: "Super small plane."

Плюси: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Мінуси: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Мінуси: "No food on board and we were hungry"

Плюси: "Friendly crew."
Мінуси: "Slow boarding."

Мінуси: "No charging outlet."

Плюси: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Мінуси: "Boarding was somewhat unorganized"

Плюси: "The crew"
Мінуси: "Timing"

Плюси: "Flight was on time/ early."
Мінуси: "Have hot water for coffee and outlets for phones"

Плюси: "The kind staff"
Мінуси: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Плюси: "got there on time, no delays. very smooth"

Плюси: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Плюси: "By"
Мінуси: "A three hour delay on the first flight and a hour delay on the second..."

Плюси: "Crew was friendly!"
Мінуси: "Plane wasn’t clean"

Плюси: "The movie selection was good"
Мінуси: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Мінуси: "Customs massively backed up. Somewhat disorganized"

Плюси: "Nothing."
Мінуси: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Плюси: "Airline and airport staff were great"
Мінуси: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Плюси: "Delta always tries to do the very best. There were no issues with Delta."
Мінуси: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Плюси: "On Time. Nothing else to say,"

Плюси: "Friendly, leg room, on time."

Плюси: "There was nothing I liked about this flight."
Мінуси: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Плюси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Мінуси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Плюси: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Мінуси: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Плюси: "Flight went off pretty well. On time no complaints."
Мінуси: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Плюси: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Мінуси: "Nothing...I have no complaints"

Плюси: "The crew tried their best. The seats were average. The food ok."
Мінуси: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Плюси: "Delta flew their way back into my heart this time around"

Мінуси: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Плюси: "Staff, Ease of boarding"
Мінуси: "Bring back in flight meals, please"

Плюси: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Мінуси: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Мінуси: "Temperature was too cold"

Плюси: "The food"
Мінуси: "No entertainment"

Мінуси: "Bad"

Мінуси: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Плюси: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Плюси: "The flight attendants were helpful, the flight was smooth."
Мінуси: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Плюси: "The flight attendants were great! Super friendly and helpful with everything!"
Мінуси: "I'd love slightly larger snack portions."

Плюси: "Staffing was great!"
Мінуси: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Плюси: "The flight being on time, friendly staff, clean aircraft.i"
Мінуси: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Плюси: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Плюси: "crew"
Мінуси: "not enough food"

Плюси: "Service was good. Flight attendants were friendly"
Мінуси: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Мінуси: "Not much legroom and no tv’s on a 10-hour flight"

Плюси: "everything from the boarding and check-in process to in flight comfort."

Плюси: "Overall"
Мінуси: "Space was limited"

Мінуси: "Be on time"

Плюси: "I liked that we got served a lot of snacks and food :)"
Мінуси: "Nothing honestly! Smooth flight :)"

Плюси: "crew"
Мінуси: "food screens"

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Smooth boarding."
Мінуси: "The cramped seats, not a lot legroom and people complained once you reclined."

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Плюси: "Service from Milan to Toronto was good"
Мінуси: "Service from Toronto to RdU not so good"

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Плюси: "Air Canada is a great airline too"

Плюси: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Мінуси: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Плюси: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Плюси: "Crew helped us with connections"
Мінуси: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Мінуси: "New plane. Very little legroom. New seat back pouches hold next to nothing."

Плюси: "Crew was pleasant and helpful, even once we had a long delay"
Мінуси: "The cabin was very tight and the seats were very uncomfortable"

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "Easy flight and on time"

Плюси: "Flight was fine."

Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "on time service"

Плюси: "Crew"
Мінуси: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Плюси: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Плюси: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Мінуси: "Nothing"

Плюси: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Мінуси: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Плюси: "My trip was from IAH to FRA by Lufthansa flight"

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "Good entertainment options, large bathroom area on a lower level"
Мінуси: "Food options and space"

Мінуси: "2 hours late"

Мінуси: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Плюси: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Мінуси: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Плюси: "Food, very well organized crew"
Мінуси: "No leg room, long flight"

Мінуси: "Food"

Мінуси: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."

Плюси: "everything is good!!!"

Плюси: "Short flight"
Мінуси: "Not much in the way of snacks"

Плюси: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Мінуси: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Плюси: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Мінуси: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."

Плюси: "The crew is nice"
Мінуси: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Плюси: "Feel like reacist Company"
Мінуси: "I didnt like the treatment of the crew."

Плюси: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Мінуси: "N/A"

Мінуси: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Мінуси: "Flight was delayed for 4+ hours"

Плюси: "n/a"
Мінуси: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Плюси: "Na"
Мінуси: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Плюси: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Мінуси: "Seat angle adjustment was not the most comfortable for sleeping."

Мінуси: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Мінуси: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Плюси: "Nothing !! Such a bullshit flight ever !!!"
Мінуси: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Плюси: "The entertainment options were great."
Мінуси: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Плюси: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Плюси: "On time, no hassle."

Плюси: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Мінуси: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Мінуси: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Мінуси: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Мінуси: "My entertainment device did not work the entire flight."

Мінуси: "Thanks"

Мінуси: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Плюси: "25 min ahead schedule!!!"
Мінуси: "Cabin space, too narrow rows."

Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."

Плюси: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Мінуси: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Плюси: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Мінуси: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Мінуси: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Мінуси: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Мінуси: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Плюси: "The crew, the service, the food and beverages"
Мінуси: "The 3 hours delay"

Плюси: "None"
Мінуси: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Плюси: "Boarding & crew (inc ground staff & check-in) all good."
Мінуси: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Плюси: "Got pillow, blanket, headphone and eye cover"
Мінуси: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Мінуси: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Плюси: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Мінуси: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Плюси: "The food was good"
Мінуси: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Плюси: "It was a short flight."
Мінуси: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Плюси: "A short flight but attendants served us a snack and water with a smile."
Мінуси: "No business class"

Плюси: "I like the service of AF"

Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Плюси: "Space"
Мінуси: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Мінуси: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Плюси: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Плюси: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Мінуси: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Плюси: "The seats were comfortable."
Мінуси: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Плюси: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Плюси: "Clean plane, efficient crew, food OK. Boarding was organized"
Мінуси: "No entertainment and no power plug to charge devices."