Знайдіть дешеві авіаквитки Торонто Пірсон Інтернешнл – Україна

Плюси: "Nothing"
Мінуси: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Плюси: "It was calm"
Мінуси: "Maybe in first class"

Плюси: "Yes.The crew was amazing"
Мінуси: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Плюси: "Entertainment, and crew was nice"
Мінуси: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Плюси: "Reliable, high quality service"

Плюси: "Nothing."
Мінуси: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Плюси: "Very nice airline i like turkish airline clean best service"

Мінуси: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Плюси: "Not much"
Мінуси: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Мінуси: "Boarding. The gates were cheep changing. Poor room between seats."

Плюси: "crew, food, service"
Мінуси: "3 hrs delayed"

Плюси: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Мінуси: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Мінуси: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Мінуси: "The food"

Мінуси: "Shake all the time,vomited"

Плюси: "Excellent crew service & food/beverage offerings"

Плюси: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Мінуси: "Istanbul airport is so overpriced, crowded and small."

Плюси: "Punctual in terms of reaching destination, all else average."
Мінуси: "Less leg space, pantry service below expectations."

Плюси: "Care."
Мінуси: "Nothing"

Плюси: "The crew is very nice and try to make the flight experience easier."
Мінуси: "They lost my luggage, and this is not the first time either"

Плюси: "Overall flight is good"
Мінуси: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Плюси: "Luggage policy, helpful ground and air crew. Price."
Мінуси: "IST stoppover, damaged luggages."

Плюси: "Everything was well taken care of."
Мінуси: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Мінуси: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Плюси: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Мінуси: "Nothing"

Плюси: "We did not crash"
Мінуси: "Seat were tiny and uncomfortable. The customer service is wprst i have ever seen, complete disasters. The food made hospital food look good. It was terrible. I would never fly with them again."

Мінуси: "departure time changed 3 times"

Плюси: "Flight was smooth. Staff were helpful and professional."

Плюси: "Crew was very helpful and everything was good"
Мінуси: "Lost my baby stroller and didn't found when arrived"

Плюси: "Our flight attendant were very nice, efficient, and on top of everything."
Мінуси: "it was such a good experience. I liked everything"

Плюси: "Friendly and attentive crew and quality of food and beverages served"
Мінуси: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Плюси: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Мінуси: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Мінуси: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Плюси: "Every thing about it the food and what you supply for each customers ✅"
Мінуси: "Nothing"

Мінуси: "It never happened."

Плюси: "The plane has a lot of restrooms"
Мінуси: "he crew was not available at all Time"

Плюси: "Short"

Мінуси: "Everything was high level"

Плюси: "food"

Плюси: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."

Мінуси: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Плюси: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Мінуси: "Seat size! Boarding queues"

Мінуси: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Мінуси: "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."

Плюси: "Very helpful and respectfull crew"
Мінуси: "Boarding started 20 mins after the designated time"

Плюси: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Мінуси: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Мінуси: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Плюси: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Мінуси: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."

Плюси: "Service was fast"
Мінуси: "Better seats"

Плюси: "Nothing"
Мінуси: "Proper communication"

Плюси: "non stop flight"
Мінуси: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Плюси: "Nothing"
Мінуси: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Мінуси: "You guys didn't allow me to get in this plane and i missed my flight."

Мінуси: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Мінуси: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Плюси: "Our flight crew were great. Pilots were great too."
Мінуси: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Плюси: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Мінуси: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Плюси: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Мінуси: "Super small plane."

Плюси: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Мінуси: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Мінуси: "No food on board and we were hungry"

Плюси: "Friendly crew."
Мінуси: "Slow boarding."

Мінуси: "No charging outlet."

Плюси: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Мінуси: "Boarding was somewhat unorganized"

Плюси: "The crew"
Мінуси: "Timing"

Плюси: "Flight was on time/ early."
Мінуси: "Have hot water for coffee and outlets for phones"

Плюси: "The kind staff"
Мінуси: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Плюси: "got there on time, no delays. very smooth"

Плюси: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Плюси: "By"
Мінуси: "A three hour delay on the first flight and a hour delay on the second..."

Плюси: "Crew was friendly!"
Мінуси: "Plane wasn’t clean"

Плюси: "The movie selection was good"
Мінуси: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Мінуси: "Customs massively backed up. Somewhat disorganized"

Плюси: "Nothing."
Мінуси: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Плюси: "Airline and airport staff were great"
Мінуси: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Плюси: "Delta always tries to do the very best. There were no issues with Delta."
Мінуси: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Плюси: "On Time. Nothing else to say,"

Плюси: "Friendly, leg room, on time."

Плюси: "There was nothing I liked about this flight."
Мінуси: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Плюси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Мінуси: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Плюси: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Мінуси: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Плюси: "Flight went off pretty well. On time no complaints."
Мінуси: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Плюси: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Мінуси: "Nothing...I have no complaints"

Плюси: "The crew tried their best. The seats were average. The food ok."
Мінуси: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Плюси: "Delta flew their way back into my heart this time around"

Мінуси: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Плюси: "Staff, Ease of boarding"
Мінуси: "Bring back in flight meals, please"

Плюси: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Мінуси: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Мінуси: "Temperature was too cold"

Плюси: "The food"
Мінуси: "No entertainment"

Мінуси: "Bad"

Мінуси: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Плюси: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Плюси: "The flight attendants were helpful, the flight was smooth."
Мінуси: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Плюси: "The flight attendants were great! Super friendly and helpful with everything!"
Мінуси: "I'd love slightly larger snack portions."

Плюси: "Staffing was great!"
Мінуси: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Плюси: "The flight being on time, friendly staff, clean aircraft.i"
Мінуси: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Плюси: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Плюси: "crew"
Мінуси: "not enough food"

Плюси: "Service was good. Flight attendants were friendly"
Мінуси: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Мінуси: "Not much legroom and no tv’s on a 10-hour flight"

Плюси: "everything from the boarding and check-in process to in flight comfort."

Плюси: "Overall"
Мінуси: "Space was limited"

Мінуси: "Be on time"

Плюси: "I liked that we got served a lot of snacks and food :)"
Мінуси: "Nothing honestly! Smooth flight :)"

Плюси: "crew"
Мінуси: "food screens"

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Smooth boarding."
Мінуси: "The cramped seats, not a lot legroom and people complained once you reclined."

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Плюси: "Service from Milan to Toronto was good"
Мінуси: "Service from Toronto to RdU not so good"

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Плюси: "Air Canada is a great airline too"

Плюси: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Мінуси: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Плюси: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Плюси: "Crew helped us with connections"
Мінуси: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Мінуси: "New plane. Very little legroom. New seat back pouches hold next to nothing."

Плюси: "Crew was pleasant and helpful, even once we had a long delay"
Мінуси: "The cabin was very tight and the seats were very uncomfortable"

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "Easy flight and on time"

Плюси: "Flight was fine."

Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "Our stewardess from Toronto to Germany was the best that I have ever had."
Мінуси: "Great trip."

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "on time service"

Плюси: "Crew"
Мінуси: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Плюси: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Плюси: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Мінуси: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Плюси: "My trip was from IAH to FRA by Lufthansa flight"

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "Good entertainment options, large bathroom area on a lower level"
Мінуси: "Food options and space"

Мінуси: "2 hours late"

Мінуси: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Плюси: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Мінуси: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Плюси: "Food, very well organized crew"
Мінуси: "No leg room, long flight"

Мінуси: "Food"

Мінуси: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."

Плюси: "everything is good!!!"

Плюси: "Short flight"
Мінуси: "Not much in the way of snacks"

Плюси: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Мінуси: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Плюси: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Мінуси: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."

Плюси: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Мінуси: "Everything."

Мінуси: "The fly attendant can be nicer"

Плюси: "Delayed without explanation"

Плюси: "An average for a short haul flight."
Мінуси: "Boarding process was not very clear. They took us to a far remote position."

Мінуси: "Food was almost cold.... I was in the back section of the planet...."

Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."

Плюси: "The crew was great, but my seat wasn’t that comfortable."
Мінуси: "I would probably like them to be on time because I almost missed my connecting flight"

Плюси: "Crew was very welcoming and helpful"
Мінуси: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."

Плюси: "Informative to the very minimum."
Мінуси: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

Плюси: "Everything went good."
Мінуси: "Movie or general didn't provide closed caption or subtitle for an English language."

Мінуси: "Flight delayed for 5 hr"

Плюси: "Seat on aisle"
Мінуси: "Not being late for my second flight"

Плюси: "Seat was ok"

Плюси: "I am fine with everything"

Мінуси: "Yes, I agrèe it could be"

Плюси: "Crew was nice!"
Мінуси: "It was an old plane"

Мінуси: "The flight was canceled without notice."

Плюси: "I liked that all flights were on time"

Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Плюси: "Crew and food"

Мінуси: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."

Плюси: "Everything"

Плюси: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Мінуси: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"

Мінуси: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."

Плюси: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Мінуси: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."

Плюси: "Nothing"
Мінуси: "Having to arrive 6 hours later than scheduled"

Плюси: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Мінуси: "No"

Плюси: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Мінуси: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Мінуси: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"

Плюси: "Comfortable, civilized"

Плюси: "Nice crew"
Мінуси: "No meals offered on board"

Плюси: "Comfortable seats. Professional pilots. Variety of movies."
Мінуси: "Food is junk. Arrogant rude flight attendants. No desire to do their job."

Плюси: "The food and entertainment"
Мінуси: "I did not like the terrible services!"

Мінуси: "They delayed the departure"

Плюси: "Cleannesd"

Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"

Плюси: "Lots of movies, food was great and staff was friendly."
Мінуси: "Even though it was a long haul flight, alcohol needed to be purchased separately."

Плюси: "I had my row to myself."
Мінуси: "No problems."

Плюси: "The transatlantic plane was great."
Мінуси: "No alcohol 2/2 flights delayed"

Плюси: "Seats were comfortable and the food wasn't terrible"
Мінуси: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"

Мінуси: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Плюси: "I like everything food and the chaires very comfortable thanks"
Мінуси: "Nothing to complain Everithing is excellent easy flight Thankyou"

Плюси: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Мінуси: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"

Мінуси: "Seats aren't comfortable"

Плюси: "I liked every thing the crew was exelent"
Мінуси: "Dislike to crowded"

Мінуси: "40 min. Delay"