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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Торонто – Київ
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за маршрутом Торонто – Київ, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за маршрутом Торонто – Київ протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Торонто ви полетите рейсом однієї авіакомпанії, а назад за напрямком Київ — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за маршрутом Торонто – Київ за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Amazing crew and great comfort"
Мінуси: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."
Плюси: "Crew was amazing. Good food. Comfortable seats"
Мінуси: "Music options along with the movies"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Плюси: "Seating was good. Crew was good"
Мінуси: "Food could be better"
Плюси: "Crews was very good and helpful."
Мінуси: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Плюси: "Baggage out fast Separate bus for 1st and business"
Мінуси: "Cabin was cold Seat not as comfortable as other business classes"
Мінуси: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Мінуси: "It was torture in the cramped seats"
Плюси: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Мінуси: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Мінуси: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"
Плюси: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Мінуси: "2 hours delay!"
Плюси: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Мінуси: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Мінуси: "No leg room very uncomfortable"
Плюси: "Nice self boarding"
Мінуси: "No big screen to communicate priority to boarding since I am deaf."
Плюси: "Helpful staff and pleasant easy flight."
Мінуси: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"
Плюси: "Professionalism of the crew"
Мінуси: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"
Плюси: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"
Плюси: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Плюси: "Boarding music"
Мінуси: "Changed our seats after check in"
Плюси: "Everything was as accommodating as possible."
Плюси: "Pretty much on time even with snow conditions!"
Мінуси: "Coffee was pretty much cold."
Плюси: "Easy check in. Crew efficient and personal attention."
Плюси: "On time departure; easy flight; seating was spacious"
Мінуси: "The extra charge for a bag!!!!!!!!!!! Would rather fly Southwest or Jet Blue or others that allow a mid size carry on"
Плюси: "Fully reliable"
Плюси: "Swiss being swiss, great service and food was quite nice."
Мінуси: "Airplane felt old, entertainment system is small and outdated."
Плюси: "It was a fast flight. Less people on the plain."
Мінуси: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Мінуси: "It was delayed almost an hour."
Плюси: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Мінуси: "We've got no complaints."
Плюси: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Мінуси: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Мінуси: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Плюси: "good entertainment system"
Мінуси: "not enough leg room"
Плюси: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Мінуси: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Плюси: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"
Плюси: "The price, the timing, friendly yet professional staff & crew"
Мінуси: "Seats are way too close together for comfort."
Плюси: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Плюси: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Мінуси: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."
Плюси: "zurich a great airport."
Мінуси: "cheese roll"
Плюси: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Мінуси: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Плюси: "Food, service,"
Плюси: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."
Плюси: "Crew was great. Very helpful because I needed assistance due to back injury."
Мінуси: "Food was not very good."
Плюси: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Мінуси: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."
Мінуси: "Sandwiches Delay"
Плюси: "Excellent food Attentive and smiling flight attendants"
Мінуси: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."
Плюси: "Crew was very friendly and efiicient."
Мінуси: "Only negative was not related to the flight. I had a difficult time on the website getting checked in ahead of time."
Плюси: "Crew was kind and helpful."
Мінуси: "Seats are so narrow and led room. Another bathroom is always a plus."
Плюси: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Мінуси: "I missed it"
Мінуси: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "Yes.The crew was amazing"
Мінуси: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Плюси: "Entertainment, and crew was nice"
Мінуси: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Плюси: "Reliable, high quality service"
Мінуси: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Плюси: "Not much"
Мінуси: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Мінуси: "Boarding. The gates were cheep changing. Poor room between seats."
Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Мінуси: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Мінуси: "The food"
Мінуси: "Shake all the time,vomited"
Плюси: "Excellent crew service & food/beverage offerings"
Плюси: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Мінуси: "Istanbul airport is so overpriced, crowded and small."
Плюси: "Punctual in terms of reaching destination, all else average."
Мінуси: "Less leg space, pantry service below expectations."
Плюси: "The crew is very nice and try to make the flight experience easier."
Мінуси: "They lost my luggage, and this is not the first time either"
Плюси: "Overall flight is good"
Мінуси: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Мінуси: "Took them too long to pick up the trash ..."
Плюси: "Luggage policy, helpful ground and air crew. Price."
Мінуси: "IST stoppover, damaged luggages."
Плюси: "Everything was well taken care of."
Мінуси: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Мінуси: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Плюси: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Мінуси: "bus service to the plane"
Мінуси: "departure time changed 3 times"
Плюси: "Flight was smooth. Staff were helpful and professional."
Плюси: "Crew was very helpful and everything was good"
Мінуси: "Lost my baby stroller and didn't found when arrived"
Плюси: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Мінуси: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Мінуси: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Мінуси: "It never happened."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Мінуси: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"
Мінуси: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Плюси: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Мінуси: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
Плюси: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Мінуси: "Seat size! Boarding queues"
Плюси: "Turkish airline was a nightmare with customer service!"
Плюси: "Good Food, Comfortable Seats & Good Entertainment Options"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "Very helpful and respectfull crew"
Мінуси: "Boarding started 20 mins after the designated time"
Плюси: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Мінуси: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "Nice crew, clean seats, good food..."
Мінуси: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"
Плюси: "Great staff"
Мінуси: "Departed late, landed late, baggage claim took over an hour and half"
Плюси: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Мінуси: "No problems at all"
Мінуси: "not enough food"
Мінуси: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."
Мінуси: "Not much legroom and no tv’s on a 10-hour flight"
Плюси: "everything from the boarding and check-in process to in flight comfort."
Мінуси: "Space was limited"
Плюси: "Nice touches like pillow and blanket, lots of movies and hot meals."
Мінуси: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."
Мінуси: "Be on time"
Плюси: "I liked that we got served a lot of snacks and food :)"
Мінуси: "Nothing honestly! Smooth flight :)"
Мінуси: "food screens"
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Smooth boarding."
Мінуси: "The cramped seats, not a lot legroom and people complained once you reclined."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "Service from Milan to Toronto was good"
Мінуси: "Service from Toronto to RdU not so good"
Плюси: "Ended up flying with air canada after they switched us"
Мінуси: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Мінуси: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"
Плюси: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "Crew helped us with connections"
Мінуси: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Плюси: "Crew was pleasant and helpful, even once we had a long delay"
Мінуси: "The cabin was very tight and the seats were very uncomfortable"
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Easy flight and on time"
Плюси: "Flight was fine."
Плюси: "nice and polite crew"
Мінуси: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Плюси: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Мінуси: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Our stewardess from Toronto to Germany was the best that I have ever had."
Мінуси: "Great trip."
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Мінуси: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Плюси: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Плюси: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Мінуси: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."
Плюси: "My trip was from IAH to FRA by Lufthansa flight"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "Good entertainment options, large bathroom area on a lower level"
Мінуси: "Food options and space"
Мінуси: "2 hours late"
Мінуси: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Плюси: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Мінуси: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Плюси: "Food, very well organized crew"
Мінуси: "No leg room, long flight"
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Плюси: "everything is good!!!"
Плюси: "Short flight"
Мінуси: "Not much in the way of snacks"
Плюси: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Мінуси: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Плюси: "The crew is nice"
Мінуси: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Мінуси: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Мінуси: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Мінуси: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Плюси: "More space in business class (777-300) than many other airlines."
Мінуси: "Entertainment very limited. No adjustable air vents in this aircraft"
Мінуси: "Crew on the ground was very rude"
Мінуси: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Плюси: "It was very comfortable and pleasant."
Мінуси: "Could be a little better the service, the dinner was late"
Плюси: "The entertainment options were great."
Мінуси: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Плюси: "Crew was nice."
Мінуси: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Плюси: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Плюси: "On time, no hassle."
Плюси: "Crew was amazing. Service and food was good."
Мінуси: "Random TSA check was not needed at the end when boarding."
Плюси: "The cue lines per zone are a brilliant idea!"
Мінуси: "An explanation to passengers as to why there was a backup between the gate and the plane."
Плюси: "The crew"
Мінуси: "Seats! They were too small!"
Мінуси: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Мінуси: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Мінуси: "My entertainment device did not work the entire flight."
Плюси: "Crew members"
Мінуси: "Up to 1 hour late and they leaved my baggage in Paris"
Плюси: "Everything. crew friendly and food/drinks the best"
Мінуси: "Nothing...all was wonderful"
Мінуси: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюси: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Плюси: "If the flight would have leave in time we would receive our luggage in time"
Плюси: "The crew was very friendly and professional. The food very good"
Мінуси: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Мінуси: "Horrible Crew..."
Мінуси: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Плюси: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Мінуси: "See above and the food was disgusting"
Мінуси: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Плюси: "Staff was nice"
Мінуси: "MD planes are old and not very comfortable."
Плюси: "The inflight service"
Мінуси: "The 3 hours delay"
Плюси: "This is what happens when you get roped in by a low price."
Мінуси: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Мінуси: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Плюси: "Boarding & crew (inc ground staff & check-in) all good."
Мінуси: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Плюси: "Got pillow, blanket, headphone and eye cover"
Мінуси: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Мінуси: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Плюси: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Мінуси: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Плюси: "The service and food were excellent plane was clean."
Мінуси: "No entertainment system"
Плюси: "Cheap aircraft, not even headsets"
Мінуси: "Dirty aircraft, I expect more when I pay a lot"
Плюси: "The food was good"
Мінуси: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Мінуси: "bad smell around my seat"
Плюси: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Мінуси: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Плюси: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Мінуси: "The wi-fi did not work on our flight"
Плюси: "I like the service of AF"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Мінуси: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Мінуси: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."
Плюси: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Плюси: "Delayed without explanation"
Мінуси: "Improve customer servive"
Мінуси: "Food was almost cold.... I was in the back section of the planet...."
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Плюси: "The crew was great, but my seat wasn’t that comfortable."
Мінуси: "I would probably like them to be on time because I almost missed my connecting flight"
Плюси: "Crew was very welcoming and helpful"
Мінуси: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."
Плюси: "Informative to the very minimum."
Мінуси: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Плюси: "Everything went good."
Мінуси: "Movie or general didn't provide closed caption or subtitle for an English language."
Мінуси: "Flight delayed for 5 hr"
Плюси: "It was ok"
Плюси: "Seat on aisle"
Мінуси: "Not being late for my second flight"
Плюси: "Seat was ok"
Плюси: "I am fine with everything"
Мінуси: "Yes, I agrèe it could be"
Мінуси: "The flight was canceled without notice."
Плюси: "I liked that all flights were on time"
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "Crew and food"
Мінуси: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."
Плюси: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Мінуси: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Плюси: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Мінуси: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Мінуси: "Having to arrive 6 hours later than scheduled"
Плюси: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Плюси: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Мінуси: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Мінуси: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "Comfortable, civilized"
Плюси: "Comfortable seats. Professional pilots. Variety of movies."
Мінуси: "Food is junk. Arrogant rude flight attendants. No desire to do their job."
Плюси: "The food and entertainment"
Мінуси: "I did not like the terrible services!"
Мінуси: "They delayed the departure"
Мінуси: "My seat did not recline and due to the number of passangers, no attempt to change my seating was made."
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Плюси: "Lots of movies, food was great and staff was friendly."
Мінуси: "Even though it was a long haul flight, alcohol needed to be purchased separately."
Плюси: "I had my row to myself."
Мінуси: "No problems."
Плюси: "The transatlantic plane was great."
Мінуси: "No alcohol 2/2 flights delayed"
Плюси: "Seats were comfortable and the food wasn't terrible"
Мінуси: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"
Мінуси: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."
Плюси: "I like everything food and the chaires very comfortable thanks"
Мінуси: "Nothing to complain Everithing is excellent easy flight Thankyou"
Плюси: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Мінуси: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "Seats aren't comfortable"
Плюси: "I liked every thing the crew was exelent"
Мінуси: "Dislike to crowded"
Мінуси: "40 min. Delay"
Мінуси: "When checking in we were told to stand in a long line to drop our bag after getting our boarding passes from a machine. After standing in line for 30 minutes the woman at the counter said we were in the wrong line and was extremely rude as if we were stupid for not being able to follow the Polish signage. We had simply stood in the line we were directed to. Counter clerks not very pleasant compared with other airlines!"
Авіакомпанії, які здійснюють рейси за маршрутом Торонто – Київ, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
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Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки Торонто – Київ з гнучкими умовами