Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з вильотом із Токіо Міжнародний аеропорт Наріта
Прямих рейсів за цим маршрутом на KAYAK немає, тривалість найшвидшого рейсу з пересадками – 29 год. 10 хв..
Більшості мандрівників, місце вильоту яких – Токіо Міжнародний аеропорт Наріта, а місце призначення – Україна, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Україна: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Токіо Міжнародний аеропорт Наріта, а місце призначення – Україна, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Токіо Міжнародний аеропорт Наріта, а місце призначення – Україна, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Україна: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Токіо Міжнародний аеропорт Наріта, а місце призначення – Україна, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до України, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до України протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до України ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до України за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "So so"
Мінуси: "More care and warmth"
Плюси: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Мінуси: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Плюси: "Amazing crew, seats were super confortable. Overall top experience !"
Мінуси: "No toilet available at gate due to enhanced security measures when flying to the USA."
Плюси: "All is well"
Мінуси: "Everything is excellent"
Плюси: "Very nice and accommodating crew!"
Мінуси: "Heating and serving food in plastic containers."
Плюси: "Food and leg room"
Плюси: "To long lay over"
Мінуси: "Direct flight from South Africa to USA"
Плюси: "Crew amazing , cooperative"
Мінуси: "Doing great"
Плюси: "Food choice was good & amazing crew ."
Мінуси: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Мінуси: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Мінуси: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Crew was really amazing."
Мінуси: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Плюси: "Staff on the plane is fantastic."
Мінуси: "No option to pick a seat in economy class."
Плюси: "The other two seats in my row were not occupied"
Мінуси: "The excessive and second security checking at Doha"
Мінуси: "I didn’t like the spicy food"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Мінуси: "Internet bad"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Плюси: "Qatar flight is no problem"
Мінуси: "Everything !!!"
Мінуси: "Bad app don’t trust"
Плюси: "Very comfortable wii sleeping compartment"
Мінуси: "Flight delay by 4 hours!!"
Плюси: "Every aspect of flight was wonderful, though I’m sure that fly"
Плюси: "food, crew ."
Мінуси: "entertainment choices for Hollywood movies are limited."
Плюси: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Мінуси: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Мінуси: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Мінуси: "Seats are way uncomfortable and small"
Плюси: "On time departure and nice group of crews"
Мінуси: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Плюси: "Service. Kindness"
Плюси: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Мінуси: "horrible customer service at Doha Airport"
Плюси: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Мінуси: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Плюси: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Мінуси: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Мінуси: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Мінуси: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Плюси: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Мінуси: "Ran out of meal options in both flights"
Мінуси: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Плюси: "I liked the food and the entertainment ."
Мінуси: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Плюси: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Мінуси: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Плюси: "Excellent aiways"
Плюси: "Crew was amazing and very helpful"
Мінуси: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Плюси: "Crew was amazing. Flight was on time. Seats were good per economy class"
Мінуси: "Food could have been better"
Плюси: "A perfectly ordinary Emirates flight: good food and entertainment."
Мінуси: "The Kabul route often has less experienced travelers. So passengers couldn't figure out their seat belts, couldn't lock the toilets, stood up while the plane was still on the runway, pushed and shoved to try to get off the plane first, etc."
Плюси: "Everything except food"
Плюси: "Nice and clean flight good crew"
Мінуси: "Nothing as such"
Плюси: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Мінуси: "Airplane to late"
Плюси: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Плюси: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Мінуси: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Плюси: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Мінуси: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Мінуси: "Poor staff"
Плюси: "Comfort, amenities"
Плюси: "The service"
Мінуси: "Nothing wrong"
Мінуси: "Services must be improved as far as hospitality is. Concern"
Плюси: "Business class on Emirates is superb. Nice cozy cubicle and lots of attention. The food was remarkably good. Really enjoyed the 16.5 hour flight. Made it very enjoyable."
Плюси: "Everything was very good."
Мінуси: "Being late and have 24 layover at Dubai . Am still at dubai"
Плюси: "Nothing. Bad crew."
Мінуси: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Плюси: "I slept well since I updated to business class."
Мінуси: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
Плюси: "Everything from the plane, crew service and timing. Excellent"
Плюси: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Мінуси: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."
Плюси: "Good service and on time departure and arrival."
Мінуси: "No seating accommodations for disable passengers. I am hemiplegic and had a middle seat that made it impossible to get out of the seat for bathroom break."
Плюси: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Плюси: "horrible baggage policy"
Плюси: "i like the cabin crew"
Мінуси: "Food was not tasty or interesting."
Плюси: "Magnificent plane lots of space friendly crew."
Мінуси: "The person behind me was kind of irritating"
Плюси: "The food was decent."
Мінуси: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."
Плюси: "Great selection of entertainment."
Мінуси: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Плюси: "The delay was too long and disorganized."
Плюси: "Great entertainment system. Lots of leg room best airline"
Мінуси: "Late departure but made up time in flight"
Плюси: "A380 is spacious"
Мінуси: "my seat (head) was broken"
Плюси: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Мінуси: "The food is not as good as expected I actually did not eat the food, it was just not good."
Мінуси: "There were four toddlers across the aisle from us. They never stopped screaming during the entire flight. It made the flight absolutely miserable."
Мінуси: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Плюси: "Comfort, friendly crew, excellent service. Good food"
Плюси: "crew very friendly"
Плюси: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Плюси: "Flights were booked back in May and Emirates did not make major schedule changes"
Мінуси: "Consistently late departures. Did not keep passengers informed about updated departure times. After serving the food, it took more than one hour to take the leftovers away. During the flight from Dubai -Chicago, hot beverages were served 1.5 hours after the food was served. Crew was not friendly at all. During the Chicago-Dubai flight a crew member basically yelled at passengers "open the windows" and I had to tell him to "ask nicely please). Emirates comes nowhere close to Singapore, Thai, or Turkish in terms of service."
Мінуси: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Плюси: "• Food was good •The flight was comfortable and I felt saved •The crew was very nice •The flight was cheap compared with service •The entertainment was excelent but you need to add more songs from Africa ."
Плюси: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Мінуси: "Not much I didn't like"
Плюси: "Their entertainment system, meals and aircraft cleanliness"
Плюси: "Overall good"
Мінуси: "No Tamil movies"
Плюси: "Flight leg space and inflight crew are good"
Мінуси: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Плюси: "Seat comfort"
Мінуси: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Плюси: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."
Плюси: "No lunch coupons or future flight discounts given"
Мінуси: "Unapologetic about causing so many subsequent delays"
Плюси: "Overall fully satisfied with a safe journey package"
Мінуси: "The chair should be more inclinable. In long journey it is strenouos"
Плюси: "Food was ok"
Мінуси: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Плюси: "Crew was very nice and responsive."
Мінуси: "The flight was so hot. No personal air controls. Economy was horribly small."
Плюси: "The crew was amazing"
Плюси: "On time. Check in was very easy."
Мінуси: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Плюси: "Punctual modern aircraft."
Мінуси: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"
Плюси: "Nothing, flight was cancelled after I electronically checked in"
Мінуси: "Flight was cancelled"
Мінуси: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."
Мінуси: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."
Плюси: "The crew were helpful and polite"
Мінуси: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Плюси: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Плюси: "The service was friendly and efficient. My seat was comfortable."
Мінуси: "The entertainment system wasn't working properly. It was restarted for me twice, but still didn't work."
Плюси: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Мінуси: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Мінуси: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Плюси: "Flight was fine"
Мінуси: "Check in at Nuremberg terrible"
Плюси: "Stewards were friendly; snacks were good"
Плюси: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Плюси: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."
Плюси: "Flight itself was good, comfortable, staff were professional"
Плюси: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Мінуси: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Плюси: "Good food!"
Мінуси: "Delay in BCN for an hour"
Мінуси: "Bathroom not clean"
Плюси: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Мінуси: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Плюси: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Мінуси: "Nothing... the flight was great!"
Мінуси: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."
Плюси: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Мінуси: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Мінуси: "No Wi-Fi on board."
Плюси: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Плюси: "Food was great."
Мінуси: "No USB. Entertainment was so-so."
Плюси: "crew was great"
Мінуси: "my entertainment controller did not work and my daughters head phone plug would only half work."
Плюси: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Мінуси: "unable to choose seat without paying extra."
Мінуси: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Плюси: "Crew handled it well"
Плюси: "There was metalic box underneath the seat in front of me (entertainment box), that did not leave any room to stretch my legs"
Мінуси: "This box blocked any room to stretch my legs. The flight was full and I did not have the chance of changing seats. Flying 13 hours in this situation is unacceptable."
Плюси: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."
Плюси: "Crew is great and took great care of us. Flight was on time and that is always a plus."
Мінуси: "No entertainment on this plane, which is okay. But even the magazine is pretty lame. Food was ok, although not particularly substantial."
Плюси: "zurich a great airport."
Мінуси: "cheese roll"
Плюси: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Мінуси: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Плюси: "The crew was excellent."
Мінуси: "The seats are too close to each other. \"
Плюси: "Professional and polite crew and comfy seats."
Мінуси: "Boarding was a mess, late as usual and with no organization of any sort. Terminal E in Zurich has no air conditioning, so you wait in heat and no air. Also who came up with the design to put toilets upstairs where you ave to go using small and crowded hallways."
Плюси: "The service , the hospitality and kindness"
Плюси: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Мінуси: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"
Плюси: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."
Мінуси: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."
Плюси: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Мінуси: "Notithing to dislike comes to mind."
Мінуси: "We didn't had entertainment"
Мінуси: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Мінуси: "Mi s-au pierdut bagajele !"
Плюси: "The crew was kind, the flight was on time and alll in all was just as expected."
Плюси: "Good amount of leg space"
Плюси: "Crew allowed me to change seats to get two empty seats by the window that were available."
Мінуси: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Плюси: "Amazing crew"
Плюси: "Nice flight attendants,"
Мінуси: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Мінуси: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."
Плюси: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Плюси: "Comfortable seat."
Мінуси: "Quality of red wine"
Плюси: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Мінуси: "Seat wasn't the best, quite hard on the middle back."
Плюси: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Мінуси: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Мінуси: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Мінуси: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Плюси: "Good experience, service was good, and attendants were courteous"
Мінуси: "One hour late for take off..."
Плюси: "Service was outstanding!"
Плюси: "Flight on time, and luggage was at destination. Crew OK"
Мінуси: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Плюси: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Мінуси: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Плюси: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Мінуси: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Мінуси: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Плюси: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Мінуси: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."
Плюси: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"
Мінуси: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."
Плюси: "Short flight and got a snack"
Мінуси: "Boarding was a hassle"
Плюси: "A bit more leg and knee room."
Мінуси: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Мінуси: "I remember a time when these flights had entertainment on them..."
Мінуси: "Service was bad"
Плюси: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Мінуси: "Reschedulle of my journey to next day, everything tat followed"
Плюси: "On time departure, friendly staff"
Мінуси: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Плюси: "The food was good"
Мінуси: "Everything was fine"
Плюси: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."
Плюси: "Everything. Keep up the good work."
Плюси: "Got to destination safe and sound and was thankful for that!"
Мінуси: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."
Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Плюси: "Drinks were included"
Мінуси: "No entertainment available not even to pay for. Wifi is overpriced"
Плюси: "Great floght"
Плюси: "Nice staff. efficient."
Мінуси: "Flight was delayed 2 hours after boarding"
Плюси: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Мінуси: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."
Плюси: "Crew was very friendly and helpful"
Мінуси: "Should have more movie choices"
Плюси: "Never again with KAYAK. Sorry."
Плюси: "Flight was cancelled. Had to wait in the airport with kids."
Мінуси: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."
Мінуси: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Мінуси: "The touch screen did not work properly"
Мінуси: "Very nice crew and great food"
Плюси: "Crew good and seat OK but not exceptional for business class"
Мінуси: "Food was average - main course could have been better. Range of movies ok but not great"
Плюси: "Great crew."
Мінуси: "Ran out of business class meal. Substituted a Econ class."
Плюси: "Crew helpful. Food good."
Мінуси: "Better range of movies please"
Плюси: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Мінуси: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Мінуси: "Not being 1 hour late"
Плюси: "Food and service"
Мінуси: "Working wifi would be good. Better A/C. More comfortable seats"
Плюси: "Friendly crew, upgraded seat was worthwhile"
Мінуси: "More snacks in between meals,"
Плюси: "It was all fine"
Мінуси: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Плюси: "Nice aircraft"
Мінуси: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Плюси: "Seating is tight. The crew was great !"
Мінуси: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Плюси: "The crew was very nice"
Мінуси: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Мінуси: "lost baggage"
Плюси: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Мінуси: "tough to sit on a plane for 9.5 hours"
Плюси: "Good comfortable seat with extra leg room. Pleasant crew."
Мінуси: "Not enough leg room"
Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Плюси: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Мінуси: "Boarding could be better"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Плюси: "punctuality of boarding and flight time"
Мінуси: "attitude of crew in business class: no sense of true hospitality"
Плюси: "The attendants took great care of us. Super smooth flight."
Мінуси: "Customer service"
Мінуси: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Плюси: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Мінуси: "there was no lounge close to our departure gate"
Мінуси: "The streaming service didn’t work"
Плюси: "The aircraft was clean"
Мінуси: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Плюси: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Мінуси: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Мінуси: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Плюси: "Very friendly and helpful personnel."
Плюси: "Excellent experience with the cabin crew."
Мінуси: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Мінуси: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Мінуси: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Мінуси: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Плюси: "Crew was very helpful.food"
Мінуси: "Food was not upto the mark."
Плюси: "good service"
Плюси: "Crew service"
Мінуси: "Flight delayed."
Плюси: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Мінуси: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Плюси: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Мінуси: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Плюси: "We love the flight all the way"
Плюси: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Плюси: "We really liked the KLM people, from the check in crew to the flight attendants."
Плюси: "Excellent service and comfortable flight"
Мінуси: "Flight delay roughly an hour"
Мінуси: "I missed my flight because of MU"
Плюси: "Plane service"
Мінуси: "1h30min delay at airport"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Плюси: "The service of the crew onboard"
Мінуси: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Плюси: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Мінуси: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Мінуси: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."
Авіакомпанії, які здійснюють рейси з вильотом із Токіо Міжнародний аеропорт Наріта, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з вильотом із Токіо Міжнародний аеропорт Наріта
Захисна маска на борту є обов'язковою. Маски на рейсах з вильотом із Токіо Міжнародний аеропорт Наріта надаються
Дотримання безпечної відстані
Місця по центру на рейсі з вильотом із Токіо Міжнародний аеропорт Наріта забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з вильотом із Токіо Міжнародний аеропорт Наріта
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з гнучкими умовами з вильотом із Токіо Міжнародний аеропорт Наріта