Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з вильотом із Стокгольм-Арланда
|листопад||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 6%.|
|серпень||Найпопулярніший час для перельоту – ціни у середньому вищі на 25%.|
Середня ціна (в обидва боки)
|₴8 493||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴2 452||або менше|
Вигідна ціна (в один бік)
|₴1 645||або менше|
Прямих рейсів за цим маршрутом на KAYAK немає, тривалість найшвидшого рейсу з пересадками – 4 год. 40 хв..
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до України, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до України протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до України ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до України за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "not enough food"
Плюси: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Мінуси: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"
Плюси: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Плюси: "Entertainment monitors were in good shape and responsive. Selection was not bad."
Плюси: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"
Мінуси: "Delay for both leg trip."
Мінуси: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"
Мінуси: "Lufthansa is a bad airline. They are always late. Their service sucks."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Most uncomfortable flight in years. No space. Hard seats, horrible food, had to beg for water. Little service, and not friendly. Overall a horrible flight. At least we made there on time"
Мінуси: "NO MOVIES."
Плюси: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Мінуси: "No movie, no passenger loading from the rear."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "on time no hassle"
Мінуси: "nothing in particular"
Плюси: "service, on time,efficient boarding, no hassles"
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Flight went well except for boarding"
Мінуси: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "Comfortable and clean planes. Flight was on time. Free drink!"
Мінуси: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."
Плюси: "Service was great"
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "Very good services"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Мінуси: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."
Плюси: "on time service"
Плюси: "Left on time"
Мінуси: "Full plane"
Плюси: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "The security questioning at the boarding gate was not at all coordinated. Note that this was a Lufthansa flight operated by United. I was asked the same security questions twice because the first security officer forgot to place a sticker on my boarding pass. The security staff was both rude and arrogant."
Плюси: "Of course, a short flight, but the sandwich was fresh and staff helpful. Thank you."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"
Мінуси: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."
Плюси: "Great crew, smooth flight, enough leg room, but no reclining seats"
Плюси: "Crew was nice, doing the best they could under the circumstances."
Мінуси: "Awful food, small seats. Exactly same as economy."
Плюси: "Smooth flight. No complaints"
Мінуси: "No complaints."
Мінуси: "Boarding tool a long time and late take off"
Плюси: "Overall Austrian was fine. Smaller plane and people were professional."
Мінуси: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Мінуси: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."
Плюси: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Мінуси: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Плюси: "Staff and the service"
Мінуси: "Dinner was so bad"
Плюси: "Flight time was quite good"
Мінуси: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Плюси: "The flight attendants where good and welcoming"
Мінуси: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Плюси: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Мінуси: "The food. It was okay."
Мінуси: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"
Мінуси: "30min late arrival. Still was ok."
Мінуси: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Плюси: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Плюси: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Мінуси: "Everything was very smooth, except that the seats were not very comfortable!"
Плюси: "The crew was helpful with tips for Vienna"
Мінуси: "Austrian airlines did not even notified us about cancellation."
Плюси: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Мінуси: "I wish there was an option of a sandwich vice sweet or pretzels."
Плюси: "Luggage came extremely quickly"
Мінуси: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."
Плюси: "All flights were on schedule"
Плюси: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Мінуси: "Boarding was incredibly chaotic, seats were old and uncomfortable."
Плюси: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Мінуси: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Мінуси: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Мінуси: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Мінуси: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."
Мінуси: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."
Мінуси: "I remember a time when these flights had entertainment on them..."
Плюси: "Short flight, no major issues."
Мінуси: "A poor choice of video/film/documentaries. Limited and uninteresting."
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Плюси: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."
Плюси: "The crew were so kind!"
Плюси: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Мінуси: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"
Плюси: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Мінуси: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."
Плюси: "Service beyond expectations"
Мінуси: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Плюси: "Expertise and effiency of the flight crew."
Плюси: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Плюси: "Would fly with them anytime."
Плюси: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Мінуси: "I was generally pleased with the value and qulity received."
Плюси: "They offered passangers ti move to raws that wete half empty so we will have more room."
Плюси: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Мінуси: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Плюси: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Мінуси: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Плюси: "Never again with KAYAK. Sorry."
Мінуси: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."
Мінуси: "Less than 24 hours notice."
Плюси: "The crew was the only good thing about this flight/airline."
Мінуси: "I was very disappointed with Austrian airlines. I was not able to pick my own seat even after I checked in and the actual seats on the plane were extremely small and uncomfortable. This made it impossible for me to enjoy mi flight. A 5'6' person should not have any issues but my knees were touching the seat in front of me. The seat was very narrow - it felt cramped and as if they turned a space designed for 2-4-2 into a 3-4-3. When I called the customer service before the flight to get a seat next to my husband who had a separate reservation, it took about 4 calls before anyone even mentioned that out reservations could be linked together. will not fly Austrian airlines again."
Мінуси: "small and cramped airplane"
Плюси: "Yes, Very good"
Плюси: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Мінуси: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Плюси: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Мінуси: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Плюси: "Klm's consistantly high standards in everything they do."
Мінуси: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Плюси: "Flight was on time."
Мінуси: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Плюси: "Loved the smooth ride."
Мінуси: "Bathroom was pretty nasty"
Плюси: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Мінуси: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Плюси: "Crew were great"
Плюси: "Nice staff and no delay"
Мінуси: "Instead of crisps maybe a bit of cheese or crackers"
Плюси: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Плюси: "Crew was great and professional."
Мінуси: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Плюси: "It was all fine"
Мінуси: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Плюси: "Just the cabin crew being nice"
Мінуси: "Punctuality KLM is always late"
Мінуси: "Need more leg room!!! Larger meals needed."
Плюси: "The flight arrived a few minutes early."
Мінуси: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Мінуси: "lost baggage"
Плюси: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Плюси: "Nothing to mention"
Мінуси: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Мінуси: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Мінуси: "Nothing special"
Плюси: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Мінуси: "Except for the man next to me - great!"
Плюси: "Time and Good clean place.. in This case airpöane.."
Мінуси: "It was not entreteiment st all"
Плюси: "Efficient crew"
Мінуси: "Long, slow line at check in. Not many new movies or tv shows"
Плюси: "Comfort was better than on the previous Dash-8. Food was OK."
Мінуси: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Мінуси: "You are almost always late!"
Мінуси: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Плюси: "The attendants took great care of us. Super smooth flight."
Плюси: "Sound was broken on my TV set!"
Мінуси: "Called stewardess twice to assist. No response!"
Мінуси: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Плюси: "The crew were hardworking, responsive, conscientious and friendly"
Мінуси: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Мінуси: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Плюси: "Very friendly and helpful personnel."
Плюси: "Helpful and smiling cabin crew."
Плюси: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Мінуси: "The amount of extras you have to click no to while checking in online."
Мінуси: "Tiny old cramped plane."
Плюси: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Мінуси: "I don’t like the limited choice of drinks on these short KLM flights."
Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Плюси: "was very quick"
Плюси: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Мінуси: "Nothing! It was all great!"
Плюси: "Timing & efficiency. Good food though only a sandwich."
Мінуси: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Мінуси: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Плюси: "They were awesome."
Плюси: "It was a short flight so it was O.K."
Мінуси: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Плюси: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Плюси: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "Leg room. Smiles of the cabin crew."
Мінуси: "Not enough selection of Electronic Dance Music. Lol!"
Плюси: "Nothing to like"
Мінуси: "This Iwa’s very bad experience. Never again will use LOT"
Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."
Мінуси: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."
Плюси: "Very good crew."
Мінуси: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"
Плюси: "Delayed without explanation"
Плюси: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"
Плюси: "The service was great"
Мінуси: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."
Плюси: "Crew was great!"
Мінуси: "Selection of complimentary beverages is very much lacking."
Мінуси: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."
Плюси: "It was on time and flights itself was pleasant."
Мінуси: "My luggage is lost and I hope it will come on the next flight to Yerevan."
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Плюси: "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Мінуси: "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."
Мінуси: "Flight delayed for 5 hr"
Плюси: "The service, food and seating were beyond my expectations."
Мінуси: "Seat layout"
Плюси: "Pilots did a very good job"
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "All Good"
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "Food and not enough entertainment"
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Мінуси: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."
Плюси: "The flight itself was not bad"
Мінуси: "Customer service was horrible at the airport from staff . They did not let us board , even though we got there on time from Chicago and people were still in line. We waiting 6 hours , and the flight was delayed another 1 hour and a 1/2.. customer service did not accommodate us in our time in Poland . We had to pay additional fees for transportation from airport to hotel"
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Мінуси: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Плюси: "Service, personal space. New aircraft."
Мінуси: "Wifi would be good"
Плюси: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Плюси: "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Мінуси: "All good."
Плюси: "Quick and good service"
Мінуси: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Мінуси: "The seats were very uncomfortable"
Плюси: "Easy check in, accommodations for a seat preference, kind crew service on board, good food, free entertainment-good selection of movies and music, at no extra charge. on time going to WAW, and 30 min. early coming back to EWR. Flight coming back was cancelled due to technical difficulties, but no problems with rescheduling, LOT rep. was very helpful. No forced charges for checked-in and carry-on bags-BIG differentiator ! used 787 Dreamliner."
Мінуси: "the crew wasn't so nice and helpful"
Плюси: "On time, smooth flight"
Мінуси: "Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note."
Плюси: "The legs room"
Мінуси: "The food was bad"
Мінуси: "Shitty service on board"
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Мінуси: "the comment for the AMS -WAW flight segment applies here as well."
Плюси: "I had my row to myself."
Мінуси: "No problems."
Плюси: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Мінуси: "All 160 passengers where rescheduled only in 3 days for a replacement flight"
Мінуси: "The entertainment system was broken in my chair"
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "40 min. Delay"
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."
Плюси: "the cabin crew"
Плюси: "Great crew and the flight was very nice. Boarding was done as quickly and orderly as possible."
Мінуси: "I don't really have any complaints about this trip."
Плюси: "Nice with seats"
Мінуси: "The announcements in English were not loud enough"
Плюси: "Very friendly"
Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Мінуси: "Flight attendant didn’t smile @ all, it was like we are on her way."
Плюси: "Clean airplane nice pretty stewardess in short dress."
Мінуси: "Probably private jet whit hot tub."
Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."
Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."
Мінуси: "Nothing in time"
Мінуси: "At least a complimentary glass of water or juice in Economy."
Плюси: "Big space to front seat"
Мінуси: "offer drinking water"
Плюси: "Very nice plane and we left on time and the flight was very smooth."
Мінуси: "no food or water in economy - for a 5 hour flight."
Плюси: "everything was good enough"
Мінуси: "I would like a meal and drinks on the board"
Мінуси: "Baggage was broken and two items inside also broken. Was overcharged for baggage."
Плюси: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Мінуси: "Flight was delayed"
Плюси: "Crew were efficient and friendly."
Мінуси: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."
Плюси: "Absolutely nothing"
Плюси: "Instructions for connected flights at airpotr were clear"
Мінуси: "Connection time 10 minutes instead of planned 30"
Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Плюси: "most of the crew were polite and helpful"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Плюси: "staff were polite, helpful, and efficient"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Плюси: "Nice new plane, on time."
Мінуси: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."
Плюси: "If water was free it would be better. Other than that everything was fine"
Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."
Мінуси: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."
Мінуси: "See above."
Мінуси: "Charging 30 Euros to check in at the airport is lunacy."
Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Мінуси: "An extra fee is charged if you don't check-in online."
Плюси: "We arrived safely. Bilingual staff."
Мінуси: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."
Мінуси: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Плюси: "Enough said"
Плюси: "Everything was very smooth and the crew was very attentive."
Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Мінуси: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."
Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Плюси: "Moved up to First class section."
Мінуси: "No refreshments"
Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."
Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."
Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."
Плюси: "On time"
Мінуси: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."
Мінуси: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"
Мінуси: "Uncomfortable, cramped."
Авіакомпанії, які здійснюють рейси з вильотом із Стокгольм-Арланда, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з вильотом із Стокгольм-Арланда
Захисна маска на борту є обов'язковою. Маски на рейсах з вильотом із Стокгольм-Арланда надаються
Дотримання безпечної відстані
Місця по центру на рейсі з вильотом із Стокгольм-Арланда забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з вильотом із Стокгольм-Арланда
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з гнучкими умовами з вильотом із Стокгольм-Арланда