Nothing you guys book me the wrong flight and I have to run around until I find my right plane
Even though, meals were preselected, the airlines could not provide them , saying they didn’t have enough stock. The main meal in Doha to IAD sector was delayed. Other than those issues, everything was great.
Overall everything was good,very impressed with good food and service from Doha to Atlanta
Comfortable seat, good food and friendly staff
The service is top notch, and they really make you feel valued and comfortable.
Everything was good but they need to improve on time
Recommend Qatar Airways to everyone! Service, leg room, and food are all great.
Плюси: "Crew friendly it's my son favorite"
Мінуси: "Seat selection and little needs comfortable for young kids with mothers"
Плюси: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Мінуси: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Плюси: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Мінуси: "I did not find a gap"
Плюси: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Мінуси: "Take a while guess"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Плюси: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Мінуси: "No comment."
Плюси: "The seats are comfortable; food is good."
Мінуси: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Плюси: "The crew was absolutely amazing"
Мінуси: "More movies on the system"
Мінуси: "Good job keep it up"
Мінуси: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Плюси: "Crew was not mean"
Мінуси: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Плюси: "Same again the crew were fab"
Плюси: "They are the best"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "The seats have great leg room and recline nicely"
Мінуси: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Плюси: "Plane was very empty so it allowed us to spread out."
Мінуси: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Мінуси: "Business class luggage came late."
Плюси: "Overall services"
Мінуси: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Плюси: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Мінуси: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Плюси: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Плюси: "excellent service always a pleasure to fly with QATAR Airways"
Плюси: "Crew was very accommodating."
Мінуси: "Nothing to report."
Плюси: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Мінуси: "South Indian food may. Made available"
Плюси: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"
Мінуси: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Плюси: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Мінуси: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"
Плюси: "Service. Kindness"
Плюси: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Плюси: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Мінуси: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Плюси: "Every thing"
Плюси: "I had a great experience with overall trip."
Мінуси: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Мінуси: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Плюси: "Good, comfortable and smooth flight. Food was better than expected."
Мінуси: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"
Плюси: "Amazing airline with excellent crew and ground staff ever willing to help!"
Плюси: "The staff"
Мінуси: "I thought the flight was fine :)"
Плюси: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Плюси: "- Efficient boarding and check-in - on time arrivals"
Мінуси: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"