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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Стамбул – Київ
|травень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 50%.|
|серпень||Найпопулярніший час для перельоту – ціни у середньому вищі на 37%.|
Середня ціна (в обидва боки)
|₴4 662||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴3 809||або менше|
Вигідна ціна (в один бік)
|₴4 206||або менше|
Авіакомпанії Ukraine International Airlines, Turkish Airlines та Egypt Air не стягують зборів за внесення змін та скасування бронювання на рейси Стамбул – Київ Міжнародний аеропорт Бориспіль. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
Більшості мандрівників, місце вильоту яких – Стамбул, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Стамбул, а місце призначення – Київ, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Стамбул, а місце призначення – Київ, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Стамбул, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
У середньому переліт без пересадок на відстань 1022 км триває 2 год. 00 хв..
Між Стамбул і Київ 245 є прямі(их) рейси(ів) на тиждень, у середньому 35 рази(ів) на день.
Найдешевші за останні 3 дні квитки в один бік було знайдено на Pegasus Airlines (₴1 944) та Декілька авіакомпаній (₴2 183), а найвигідніші ціни на переліт туди й назад – на Декілька авіакомпаній (₴4 500) та SkyUp (₴4 713).
Ukraine International Airlines (12 рази(ів) на день), Turkish Airlines (9 рази(ів) на день), Egypt Air (7 рази(ів) на день) літають цим маршруту найчастіше.
Найвигідніший день тижня для купівлі квитків Стамбул – Київ — це четвер, а найдорожчий — середа. Для перельотів з м. Київ назад до м.Стамбул найдешевше можна знайти пропозиції з вильотом у пʼятниця, а найдорожче — з вильотом у субота.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за маршрутом Стамбул – Київ, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за маршрутом Стамбул – Київ протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Стамбул ви полетите рейсом однієї авіакомпанії, а назад за напрямком Київ — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за маршрутом Стамбул – Київ за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Мінуси: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Плюси: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Мінуси: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Мінуси: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Мінуси: "13 hour flight and only one meal and a sandwich"
Мінуси: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Плюси: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Мінуси: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Плюси: "It was very comfortable and service was great and good food and drink"
Плюси: "Not much"
Мінуси: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Мінуси: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Мінуси: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Плюси: "The food was tasty but the service was excellent. Lovely staff."
Мінуси: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Service , timing"
Плюси: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Плюси: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Мінуси: "Frankfurt connecting flights are the worst"
Плюси: "Meal was good."
Мінуси: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Мінуси: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Мінуси: "I can’t think of anything I didn’t like."
Плюси: "The food and service was superb."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Мінуси: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Мінуси: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Amazing service."
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Мінуси: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Плюси: "Comfortable, left and arrived on time , smooth check in"
Мінуси: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Плюси: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Плюси: "The crew were really efficient and polite"
Мінуси: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Плюси: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Мінуси: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "Flight was canceled with no prior notice and I am requesting a refund."
Мінуси: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Мінуси: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Плюси: "The seats were so comfortable"
Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюси: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Мінуси: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Плюси: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Мінуси: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Мінуси: "When its rain we shouldn’t walk to the air plain"
Плюси: "Usual faultless KLM experience"
Мінуси: "Information on arrival time was not correct"
Плюси: "My seat"
Мінуси: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Плюси: "Crew was nice and friendly"
Мінуси: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Плюси: "KLM staff is great"
Плюси: "The flight was smooth, the service was friendly, and the food with plentiful."
Мінуси: "Too much activity in the cabin during the flight."
Плюси: "Seating is tight. The crew was great !"
Мінуси: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Плюси: "Friendly and efficient crew. Flights were on time if not even early."
Мінуси: "lost baggage"
Мінуси: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Мінуси: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Мінуси: "Nothing special"
Мінуси: "Very slow service at checkin, was not even available when I arrived at the airport"
Плюси: "Efficient crew"
Мінуси: "Long, slow line at check in. Not many new movies or tv shows"
Плюси: "Comfortable and well laid out seat area"
Мінуси: "Food was a little substandard for business class"
Плюси: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюси: "Good flight, arriving well on time."
Плюси: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Мінуси: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Плюси: "Overall everything was ok."
Мінуси: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Плюси: "Food was just fine, movie selection very good"
Мінуси: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Мінуси: "Crowded seating, wake-up for breakfast service two hours before arrival"
Плюси: "Very friendly and helpful personnel."
Плюси: "The food was excelent"
Мінуси: "I have to pay to pay a little more confort"
Мінуси: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Плюси: "The cabin crew were pretty good. That's about all that was good."
Мінуси: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Плюси: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Мінуси: "Nothing to be honest . All positive."
Плюси: "quick and relaxed"
Мінуси: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Плюси: "Thankful for coffee being served without charge. Not all airlines do that."
Плюси: "Good multi media access and content"
Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Плюси: "Arriving more or less on time"
Мінуси: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Плюси: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Мінуси: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Плюси: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Мінуси: "Nothing to improve"
Мінуси: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Плюси: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Мінуси: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Плюси: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Мінуси: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Плюси: "Delayed without explanation"
Плюси: "Seats in economy were actually comfortable"
Мінуси: "Controls for entertainment system didn’t work"
Плюси: "The seats were comfortable."
Мінуси: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Плюси: "The flight was relatively short, so that was nice."
Мінуси: "It left a lot to be desired for a Business Class fare."
Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"
Плюси: "All went smooth bH"
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Мінуси: "They lost my bag!"
Мінуси: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Мінуси: "Flight delayed for 5 hr"
Плюси: "I am fine with everything"
Плюси: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Мінуси: "Food could be better, but it wasn't bad in any way."
Мінуси: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Плюси: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Мінуси: "Leg space in the seat is very tight."
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "Crew and food"
Плюси: "Crew, boarding."
Мінуси: "Comfort, food, delays. Second leg had a 1 hour delay in boarding and once in the plane there was 2 hour+ delay to take off. Spent about 6 hours in a plane for a 3 hour flight. Only coffee and water were available free of charge. Sodad, juices and food has to be purchased."
Плюси: "The crew lady was nice and I liked the food even though it was a one hour flight"
Мінуси: "Again delay"
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Плюси: "Staff was very nice and friendly"
Плюси: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Мінуси: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Мінуси: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Плюси: "Good service good food ever think in the time"
Мінуси: "The 787 is a very good plane, but I could do without the footrest underneath the seat; it just got in the way."
Мінуси: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."
Плюси: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."
Плюси: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Мінуси: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"
Плюси: "Crew was polite and efficient."
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Мінуси: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."
Плюси: "The entire check in process was smoothe and welcoming"
Плюси: "I had my row to myself."
Мінуси: "No problems."
Мінуси: "I used LOT Airlines for the very first time to travel to Riga, Latvia. The problems started at the LOT check in counter at O'Hare International terminal. I packed my weeks worth of belongings into a 21" carry on bag expressly so I wouldn't have lost baggage issues. The customer service person forced me to check my bag because it was 3 kilograms overweight even though it was the correct size for carry on. As you can probably guess the bag was lost in the transfer in Warsaw, Poland. After filing a lost baggage claim at Riga, Latvia airport I never heard a word of support, communication, or even an apology from customer service at LOT airlines. I called them several times and their tracking system could not locate the bag during the entire week I was in Latvia. Now I am home in the states and have received an email from LOT Airlines stating that my bag is now at the airport in Riga, Latvia and to contact them for shipping and reimbursement for any costs. LOT is a TERRIBLE AIRLINE! Atay Away!"
Плюси: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Мінуси: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"
Плюси: "Friendly Crew"
Мінуси: "My outbound flight was cancelled and i had to wait 3h to re book."
Мінуси: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"
Мінуси: "Toilets smelled terribly"
Мінуси: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
Плюси: "very good service"
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "40 min. Delay"
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Мінуси: "Unable to choose seat at ticket purchase."
Плюси: "Nothing much"
Мінуси: "The aircraft was very small with exposed wings and it was very noisy"
Мінуси: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."
Плюси: "Crew was amazing, seats were clean and comfortable"
Мінуси: "Flight was delayed and hour and a half"
Мінуси: "Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!"
Плюси: "Crew was magnificent"
Мінуси: "Food awful seats tiny check in procedure is confusing"
Плюси: "Boarding was not extremely painful, even though there were three security checkpoints to go through between the first flight and this flight."
Мінуси: "This was the dirtiest airplane I have ever been on. Halfway through the flight, the bathrooms were unusable. The water was not draining in the sink, there was no toilet paper, and the garbage bin was overflown. The flight attendants were unfriendly. There is not enough space provided for writing."
Мінуси: "The seats were very cramped and lopsided which made for a very uncomfortable flight. The flight was completely packed and upon landing we were kept on the plane for an additional 45 minutes which made people very irritable. The food quality was not good."
Мінуси: "Lack of legspace"
Плюси: "Pleasant flight"
Мінуси: "Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea."
Плюси: "Crew members were very nice and professional"
Мінуси: "Seats, food, drink option( I had to pay for a coke), entertainment system all these were terrible. Plus we're delayed 7 hours on top of 3 hours layover it was just a bad airline company"
Плюси: "Crew s"
Мінуси: "Absent of entertainment on board!"
Мінуси: "Because I didn’t take my bag yet. They Delay 38 min and I traveled to Vienna with nothing"
Мінуси: "There was a very problematic passenger on the flight that caused a delay of almost one hour. The stewardess threatened to kick him out but didn´t, she lost all credibility and he therefor continued to act out not only before the flight but during. We were concerned about our safety this man screaming throughout the flight was a liability. The fact that armed men escorted him off the plan did little to assuage our dissatisfaction with the way the situation was handled."
Мінуси: "One of the worst flights of my life. It lasted 10 hours and the plane had no in-flight entertainment system. The plane is old and very uncomfortable. 5 babies cried THE WHOLE FLIGHT and neither the parents (impolite people, of course) nor the flight attendents did anything about it. Food was terrible, service is terrible and you have to pay for a SODA and for printing your boarding pass. Disgusting airline. I will never fly this again. And it wasnt cheap, just in case you are wondering."
Мінуси: "Flight was delayed"
Плюси: "Crew was somehow nice ... most of the time just following Protocol"
Мінуси: "Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !"
Плюси: "Not at all"
Плюси: "I liked new registration procedures.It saves my time and makes and makes the whole process faster and smoother"
Плюси: "No problems or delays. Crew was professional a nod the flight was smooth."
Мінуси: "Boarding are the gate was a big disorganized. Everything Walsh waa just fine."
Мінуси: "They charged me for the luggage $70"
Плюси: "apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "a cup of water. that's all."
Мінуси: "Staff was rude also they selling warm beer for 5$!! I think it was last time with UIA"
Плюси: "Price was ok"
Мінуси: "Our ticket was booked with checked in luggage going to our destination but no checked luggage on return. This was not mentioned when we were booking or we would have gone with a more expensive airline. It turned out costing the same by the time we added in the luggage. Food is offered but you must pay."
Мінуси: "This flight was horrible"
Плюси: "My seat mate"
Мінуси: "Rude staff. Old aircraft. Non-operational toilets on 10 hr flight. Need I say more?"
Плюси: "Got to NY safe. Crew was fine. Price"
Мінуси: "Old plane, no seat specific entertainment. Restless travellers, pacing back and forth ( from a specific background unfortunately)"
Плюси: "Flight attendants spoke good English and they readily helped if there was problems,."
Мінуси: "It was very hot in the plane, there was no entertainment and they didn't let me take my carry on with me, even tho my itinerary said I could, they said the plane was to full,.."
Плюси: "Good price, good baggage allowance, good overlay time"
Мінуси: "The food"
Плюси: "Helpful staff. On time. Kiev airport a convenient size and efficient."
Мінуси: "Nothing could be faulted."
Мінуси: "Crew is unbelievably mean. They are there to make people angry, I thought I was saving some money buy forget it. Never ever in my life I would step into that airlines again. And I am not even talking about 12 hours delay.."
Плюси: "We were served drinks in paper cups! No plastic. Attendant said credit card machine did not work but then used it for others. Tried to overcharge by 12 euro and did not bring back change."
Мінуси: "Plane was too small for so many passengers. I asked for window seat and got middle! Airline people should speak better English as job requirement."
Мінуси: "They have lost my baggage"
Плюси: "Boarding was quick"
Мінуси: "The plane temperature was too hot and seats were uncomfortable"
Плюси: "Cheap prices- round trip to Istanbul in the summer was only $555-how can you possibly beat that? Layover in Kiev's modern new airport terminal was quick and easy."
Мінуси: "Their 767-300ERs are terribly antiquated. First of all, their plane has an 8 abreast seating arrangement when most airlines have 7-so you can imagine on a 10 hour flight how cramped."
Плюси: "Even though I only speak English I was able to find my way around."
Мінуси: "Gus stuff"
Мінуси: "Not enough entertaining. Terrible food."
Плюси: "One sad detail. One from 4 weeks of our new expensive suitcase wuss broken out"
Плюси: "Evrything was profetionnal and went very well"
Плюси: "very old plane"
Плюси: "was okay. staff was kind"
Мінуси: "poor selection of drings"
Плюси: "There is a possibility for two suitcases .. The only good thing !!"
Мінуси: "Everything it's garbage add screwed!!"
Мінуси: "Boarding took so long. Food was average"
Плюси: "No one on the cabin crew came by to move my seat upright or to tell me to sit up ( I was laying across 3 seats). It was quite a jolt when we landed to say the least"
Плюси: "Only thing was good is the people in Ukraine airport. Ukrainian are friendly and helpful"
Мінуси: "Food is so bad and if you asked a coffee or juice tgey will charge you. I advise you to have extra food with you especially in long flights. My flight was delayed 10hrs and they never tell me i just found out in the airport. My laggege waz brocken opened but nothing was messing. Entertainment is bad small TV in the midle with one show was repeated over and over."
Плюси: "All flights were on time"
Мінуси: "No entertainment"
Плюси: "In cabin crew was nice but not as friendly as I'm used to on other airlines. Very efficient and proper, though."
Плюси: "on time"
Мінуси: "the food"
Мінуси: "food was not enough, almost no entertainment, not very comfortable"
Мінуси: "Not charging for a small bottle of water would be nice."
Мінуси: "Just perfect and on time"
Плюси: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Мінуси: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Плюси: "The price"
Мінуси: "Screens or just at least free water or drink"
Плюси: "The crew was fine."
Мінуси: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Мінуси: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Плюси: "The flight was very uncomfortable and dirty"
Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Плюси: "Always on time"
Плюси: "Easy check-in with great allowances for hand baggage and checked baggage."
Мінуси: "Flight was delayed slightly but probably not the fault of the airline."
Мінуси: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Плюси: "Easy smooth boarding. Peaceful flight."
Мінуси: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"
Плюси: "The flight was ok"
Мінуси: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Мінуси: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Плюси: "The first leg of my trip was good."
Мінуси: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Плюси: "Everything was smooth from boarding to landing."
Мінуси: "Not bad"
Плюси: "The price"
Мінуси: "The mass"
Плюси: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Мінуси: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."
Мінуси: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Плюси: "I got to my destination safely"
Мінуси: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"
Мінуси: "Late Irritably staff No food"
Мінуси: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Мінуси: "Flight got delayed Grumpy crow Seats not comfortable"
Мінуси: "A lot of peoblems with this airlines. I will not use it again."
Плюси: "Way and take two taxi Please write in the mail In big laters the terminal"
Мінуси: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"
Плюси: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"
Плюси: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Плюси: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Мінуси: "The flight was only hour and 30 min, so I have no criticism for this flight"
Плюси: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Мінуси: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Плюси: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."
Плюси: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Мінуси: "We didn't get a glass of water. Shame on you"
Плюси: "No problems at all, everything was OK and most important, on time"
Мінуси: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Плюси: "Very nice crew, smooth flight, on time."
Плюси: "it's fine. It gets you from point A to point B."
Мінуси: "It's almost outrageous that they don't give water."
Плюси: "The cappuccino"
Мінуси: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."
Мінуси: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Мінуси: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Мінуси: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."
Мінуси: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"
Мінуси: "No information flight delay until you find yourself."
Плюси: "After my entire nightmare the flight attendant gave me a free coffee."
Мінуси: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
Мінуси: "How luggage was treated"
Авіакомпанії, які здійснюють рейси за маршрутом Стамбул – Київ, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
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Відсутній збір за внесення змін. Шукати авіаквитки Стамбул – Київ з гнучкими умовами