Знайдіть дешеві авіаквитки Сан-Паулу – Київ

Плюси: "The crew really cares about their passengers"

Плюси: "Private cabins in business class"
Мінуси: "Better control over boarding process"

Плюси: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Мінуси: "Media choices were not interesting to me. Used my own device instead."

Мінуси: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Плюси: "The crew was amazing and seat very comfortable."
Мінуси: "If I did not have to spent night in Doha waiting for connecting flight."

Мінуси: "Delayed by 1 hout"

Плюси: "The crew was nice but never got the menu."
Мінуси: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Плюси: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"

Мінуси: "Lights did not work, so diner was guessing whats was in the tray"

Плюси: "Left on time, arrived on time. Children aboard did not cry !uch."

Плюси: "Crew was friendly."
Мінуси: "Food"

Плюси: "Looks that it will depart on time"
Мінуси: "Middle seat"

Плюси: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Мінуси: "Nothing"

Плюси: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"

Плюси: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Мінуси: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."

Плюси: "decent leg room. the staff was accommodating"
Мінуси: "the brea was har. some of the food was overheated thus making it hard to eat"

Плюси: "The crew was friendly and helpful. And the food choices were good."

Плюси: "price, comfort, food"

Мінуси: "I missed my flight from Nairobi to kisumu"

Плюси: "Flight was comfortable. Flat bed in business. Crew as such nothing great."

Плюси: "Best host staff"

Плюси: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Мінуси: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"

Плюси: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Мінуси: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."

Плюси: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."

Плюси: "Heavenly for an airplane ride!"

Плюси: "Everything"
Мінуси: "nothing"

Мінуси: "Few selection of food."

Мінуси: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Мінуси: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Плюси: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Мінуси: "Not quite enough space if I were sitting alone. Men pee on toilet seats"

Плюси: "Some how it was a good experience"

Плюси: "Comfort and cleanliness."

Плюси: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Мінуси: "Boarding in Qatar was a bit disorganised."

Плюси: "Flight was great, best over seas flight I've ever had!"
Мінуси: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Плюси: "Good service from cabin crew"
Мінуси: "Seat is quite small compared to other flight"

Плюси: "Crew were nice as always and the toilets were clean."
Мінуси: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."

Плюси: "One of the best flights in the past 5 years! 5 gold star service!"
Мінуси: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Плюси: "First flight was okay"
Мінуси: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"

Мінуси: "Not enough check in desks operating - very long wait"

Плюси: "Entertainment"
Мінуси: "Food"

Мінуси: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Плюси: "Punctual and clean with a friendly staff!"

Мінуси: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."

Плюси: "Excellent meals (3) and great service. Efficient minimal layover in Qatar."
Мінуси: "Coach seating on the plane from Nairobi to Qatar, for 5+ hour flight, very tight and cramped. Coach seating on flight from Qatar to NY was slightly bigger but not as spacious as coach seating on China Southern."

Мінуси: "Plan was really cold then really hot, they just could not control the temp. They also just left my bag in Zanzinar!! They never but it on the plane, which of course you don't find out until you get to your final destination without a bag. I was disappointed in Qatar Airlines for this."

Мінуси: "My parents came from India to U.S. They had wheelchair, but they didn't get it and they have knee problem they don't know English too. So I had very bad experience with Qatar."

Мінуси: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Плюси: "sidefini landig, merci."

Мінуси: "The baggage took a really long time to be delivered to the carousel"

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Мінуси: "Need more leg room"

Мінуси: "Punctuality"

Плюси: "Crew was amazing"

Плюси: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Плюси: "Great entertainment and food- all excellent."
Мінуси: "Uncomfortable, small seats in Economy."

Плюси: "It was fine - overall pleasant/nothing."
Мінуси: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Плюси: "Service was fine, on the ground and in the air."
Мінуси: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Плюси: "The crew"
Мінуси: "Boarding by rows and not like cows all at one time"

Плюси: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Плюси: "Boarding was smooth"
Мінуси: "The aircraft was horrible No space at all even after paying for a better seat"

Плюси: "Nothing about it"
Мінуси: "They didn't even take us!"

Плюси: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Мінуси: "Several delays and gate changes."

Плюси: "New plane"
Мінуси: ""Swiss" and punctuality are not anymore going together"

Плюси: "Nice self boarding"
Мінуси: "No big screen to communicate priority to boarding since I am deaf."

Плюси: "Excellent crew and service"

Плюси: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Мінуси: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Плюси: "After almost completely adapting to the spartan amenities of US domestic airlines, my recent SWISS flight had a too-good-to-be-true quality that rendered my travel companion and I giddy with delight. My dinner (one of three food services) consisted of chicken, potatoes, steamed broccoli, salad, a dinner roll with butter, gruyere, and a strawberry tart... included cream and sugar signaled an inevitable coffee service. This was accompanied by complimentary wine and sparkling water, and heavy-weight stainless cutlery. The seat reclination was good, and the in-flight entertainment was a cut above. Coming off many Frontier flights with pay-for-beverage service, no leg-room, and un-reclining seats, it was about as good as coach can get. I'm actually looking at SWISS routes first before I plan my next vacation."

Плюси: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Мінуси: "Having to pay for seat selection"

Плюси: "I was very happy with the overall experience"
Мінуси: "The crew could have been a little more helpful"

Плюси: "Food was actually really good."
Мінуси: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Плюси: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Мінуси: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."

Плюси: "Everything !"

Мінуси: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Плюси: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Мінуси: "We've got no complaints."

Плюси: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Мінуси: "Some flight attendants were not attentive to service."

Мінуси: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Мінуси: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Плюси: "Best airline I have ever flown"
Мінуси: "N/A"

Плюси: "Entertainment was excellent and they made it a very comfortable flight."

Плюси: "Its on time"
Мінуси: "They trick u, from one way the take ur carry on when u come back they say u have to pay for it. The person that were giving me boarding pass she was very mean she asked a guy the guy was tottaly stupid he was acting like he is the owner of swiss airline"

Плюси: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Мінуси: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Плюси: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Мінуси: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Плюси: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Мінуси: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Мінуси: "Checking in we had a nasty representative, but other than that, all was well"

Плюси: "Spacious and good food"

Плюси: "Nice Aircraft"
Мінуси: "Unfriendly crew"

Плюси: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Мінуси: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."

Плюси: "Very positive opinion about the flight."
Мінуси: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Плюси: "I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot."
Мінуси: "Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected."

Мінуси: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Плюси: "All but the service"
Мінуси: "Flight attendants seem confused. Service was below par. Took forever to clean food service. Business class had the lights off after dinner at least 40 minutes before we did in Economy. Couldn't get water I requested for a long time."

Плюси: "Short flight was fine."

Плюси: "The best trip to Europe I have had. Good food, great staff. Much better than the domestic airlines I have been on in the past several years!"

Плюси: "good service, good food"

Плюси: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Плюси: "Crew was very service oriented"

Мінуси: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Мінуси: "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"

Мінуси: "I missed it"

Мінуси: "on time, but bad connection experience"

Мінуси: "Hotel for passengers"

Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."

Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Плюси: "Tea"
Мінуси: "Food and service"

Плюси: "Requested for a aisle seat. Done without any issue. Very good food."
Мінуси: "Airport in Istanbul"

Мінуси: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Плюси: "Sandwich was good and the seats had good padding and comfortable."

Плюси: "crew, food, service"
Мінуси: "3 hrs delayed"

Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Мінуси: "I missed my connection. Which caused me to lose a critical day of work."

Плюси: "Awesome"

Плюси: "Nothing am still didn’t fly because of Turkish Airlines in LA really now I have the worst time in my life because the stuff working they are not have heart and no patient only patient for money fees late really I’ll never leave my problems done I can’t believe now sir you texted me after long time to want what’s wrong with me by the way I recorded everything all the stuff and but u will see as soon I reported everything really if you have heart or just thinking after you know my story u will understand me I reported everything with agents and I was trying many many times to come one help me from turkey airline nobody care really you will see sir I’ll post all record to Facebook and YouTube and Instagram Twitter and also I have mybrother his actor and he do show in t.v Chanel and everyone in Egypt loves him so I’ll add this channel t.v like everyone they will see this sir not sir not ok what happens to me you still don’t know why’s going on but now am getting worse day by day nobody with me now sir I sitting with wheelchairs because my back it’s heart me can’t even walk and I lost 2 bags each bag have stuff cost more than 15000$ because it was 2 iPhone X and 2 HTC Vive And some clothes all brand new and play station sir I have all the documents to approve and I reported too anther bag almost 22000$ I have 4000$ cash and more stuff very expensive and the important things my paper work like very important because am CEO for Amircan OSHA Trasports and my tickets price and I paid another fees almost 200 $ don’t sir thinking I need this money sir money now doesn’t working with me when I back my family with wheelchairs really am never had this in my life and the first time I have Turkshairline Sir please be patient and listen to my story maybe u will feel me"
Мінуси: "Please Sir I need help am got tired I went hospital and I can’t walking now cause Turkshairline. This first time i used buying tickets for u and you give me ticket from turkey airline and am never been with turkey airlines before, it’s the worse company I had ever seen in my life I got tired went hospital because of this company am very very sad ,please helping me my issue I bought tickets from you and then I went to airport to check in , the officer she said your bags it’s very heavy so i Said that fine I’ll paying the fees for extra, she said can you go buy in store 2 bags and move your clothes I said ok that’s fine, I went there back after am done she said am late u can’t take the flight because am late 3 mins i told her you just said go move my stuff and back the first I had emergency my sister she is past way 4 days ago and she is my twins and I didn’t see her for 4 years ago and then she’s past away I wish you feel me sir a and I explain her my this, she was trying tell me pay money for taken the flight next day and she wasn’t care sir she didn’t tell me sorry about my sister she’s only keeping talking pay money before 6 pm because after 6 it will be too much, so I told her please take my card and charge me and let’s me takes my flight I have emergency please she went inside and she took my card and she’s Back said my flight it will be tomorrow and charge me almost 200$ I said I didn’t say I want flight tomorrow and I feel very sad and she’s don’t care about my feelings but she’s was very care about money wooow, the end of day I getting tired to even speak and I was very very sad like i was thinking buying anther tickets for another company but she’s ready charge me and I left from airport to home back then I came next day and I went check in it was all the stuff different people and the lady she said my bags it’s big go buy one bag and move some stuff in this bag, again I said please can you cheak in and charge me extra bag let’s me fly she’s very very mean to me I went store and the lady from the store she’s was remember me because I went 2 times the first day and yesterday and back to check in she said am late for 2 mins and trying pay fees for next day, I was crying I can’t believe this I trying to explain her I was her last night and I have emergency nobody care nobody have feel me how am sad I trying to speak with anyone to help me nobody like all stuff they want done work and don’t care about Costmuer I went to Restrount and back nobody there and when I asked where’s all stuff they are left I was getting tired I have bags I trying to fond some one helping me nobody i got too much tired sir I was hospital yasterday I had 5 bags and I lost 2 bag I have big problem now for my back I got tired my body and my mind I have recorded all the stuff and from turkey airline I want send u the record and then you feeling me I only asked for help please help me I want flight and I can’t even walk it was too much please I don’t wants turkey airline"

Плюси: "On time departure and landing"
Мінуси: "My mother was not provided with wheelchair at the Istanbul airport"

Плюси: "Confort"
Мінуси: "Took them too long to pick up the trash ..."

Мінуси: "Reaction of crew to passengers call needed improvement."

Плюси: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Мінуси: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Плюси: "The flight went well with no complaints."
Мінуси: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."

Плюси: "Food was good on both flights."
Мінуси: "Seating was terrible. We were in the 2nd row of the normal seats on the right side of the plane. The space between the rows of seats was much to tight, so I had to turn my legs to the side to fit into the space. I am 6'. However, I noticed that the row across from me had about 4" inches of additional space so I am thinking that the row I was on was set in error. This needs to be fixed. Also, they were much to late in turning on the air conditioning as we loaded and waited for takeoff."

Плюси: "Good service everywhere"

Плюси: "Baggage allowance of two 23 kg checked bags each. Meals very good including specially ordered vegan ones."
Мінуси: "Delays in boarding and takeoff from Istanbul to Boston caused flight to arrive 1 hour late which messed up ground arrangements. This may have been because of new Turkey - USA visa issue which just took effect. Refueling was also late. Note: the Istanbul airport is quite dated; restrooms at airport not very clean."

Плюси: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Мінуси: "Istanbul airport is crowded. Looking forward to the new airport."

Плюси: "The crew and the food were great."
Мінуси: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."

Мінуси: "bus service to the plane"

Плюси: "Not like at all"
Мінуси: "Not like food not like service"

Плюси: "Great crew and food"
Мінуси: "Seat comfort/space"

Плюси: "The staff!"
Мінуси: "The turbulence lol"

Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."

Плюси: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."

Мінуси: "Crew was a bit rude on several occasions."

Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."

Мінуси: "Everything was high level"

Плюси: "Free wifi for business class HD movies + good quality DENON headseat"
Мінуси: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Плюси: "The staff were very friendly and welcoming"

Мінуси: "the delay in the departure"

Плюси: "So quick boarding"
Мінуси: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Плюси: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Мінуси: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Мінуси: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"

Плюси: "surpassed our expectation"

Плюси: "Seating could be wider."
Мінуси: "Seating."

Плюси: "The food was very good. The movie selection was outstanding"

Плюси: "It was a pleasant experience,"

Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Плюси: "getting off the flight"
Мінуси: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Плюси: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Мінуси: "The fact the airline didn't compensate us even though we missed our connection flight"

Плюси: "Wifi when I get to turkey, without needing a fan sim"

Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Плюси: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Мінуси: "Nothing,just the seats. Cleanliness was perfect"

Плюси: "Nothing"
Мінуси: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Плюси: "Muslim food"

Плюси: "Food was great, enjoyed watching videos, staff very profession and friendly."
Мінуси: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Мінуси: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Мінуси: "The KLM crew are always great serving and treating you. Well above many other airlines."

Плюси: "Just as I expected. And I made my last connection easily."

Плюси: "Reasonable space in economy class seats"
Мінуси: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Мінуси: "Too hot inside the aircraft"

Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"

Плюси: "The space at my feet with the chair in front was a bit akward."
Мінуси: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Плюси: "The crew were really helpful with people who had tight connections because of the delayed flight"
Мінуси: "I wish they had WiFi"

Мінуси: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Плюси: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Мінуси: "No downsides at all"

Мінуси: "lost baggage"

Мінуси: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Плюси: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Мінуси: "I would have to dream something up."

Плюси: "NOTHING"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Плюси: "Crew was very friendly. Nice that wine was served without charge."
Мінуси: "Announcements from the cockpit were hard to hear. Food has been better in past."

Мінуси: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Мінуси: "You are almost always late!"

Плюси: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Мінуси: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Плюси: "Good services!"

Плюси: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Мінуси: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Мінуси: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Плюси: "Fabulous trip with friendly, helpful staff"
Мінуси: "Nothing"

Плюси: "Nothing"
Мінуси: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Плюси: "Bording was good and general flight ok"
Мінуси: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Плюси: "The flight crew was nice. Plane departed/arrived on time."
Мінуси: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Плюси: "Flight crew; legroom even in cheap seats."
Мінуси: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Мінуси: "Bag was lost"

Плюси: "Very friendly and helpful personnel."

Плюси: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Мінуси: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Мінуси: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Мінуси: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Мінуси: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Мінуси: "old plane, tight and uncomfortable"

Плюси: "Very little if any."
Мінуси: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Плюси: "That we didn’t crash"
Мінуси: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Плюси: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Мінуси: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Плюси: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Мінуси: "Nothing. This is filler text to meet min characters."

Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Плюси: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Мінуси: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Мінуси: "I slept didn't have snack offered and no entertainment"

Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Мінуси: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Мінуси: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Мінуси: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Плюси: "All great in Biz. class."

Плюси: "Very narrow seat"

Плюси: "The crew was great."
Мінуси: "On our way to Japan, the flight didn't wait for us though we were on the ground. We had 4 h lay over and missed it by 20 min which was by their system confusion. We missed our christmas plan and business prep time in Japan. Then on our way back, the plane turned around to the gate to pick up customers causing 40min delay. Made us furious. They gave us $200 credit each for our missing flight but we think we deserve more."

Мінуси: "diverted due to weather but send to Stephenville!"

Плюси: "The crew did a great job."
Мінуси: "Food!!!"

Плюси: "The crew was polite and helpful"
Мінуси: "The food was very average"

Мінуси: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."

Плюси: "Everything was good."
Мінуси: "I just wanted to seat with my husband but it was not possible."

Плюси: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Мінуси: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Мінуси: "Cabin too cold"

Плюси: "Better leg space than United flights."
Мінуси: "Food."

Плюси: "Gate manager allowed us to board flight, even when it appeared that boarding had closed. So we did.not miss the flight!"
Мінуси: "Online check-in process kept giving us error message, so took.a phone call and several attempts to complete the process."

Плюси: "Staff was excellent. From check in to flight crew. On time and earlier arrival. Unexpected."
Мінуси: "Unable to bring some carryon. No coffee available on board."

Плюси: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Мінуси: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Плюси: "Crew was helpful."
Мінуси: "Very uncomfortable chairs"

Плюси: "Flight was on time and I received my checked baggage."
Мінуси: "Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly."

Плюси: "Not much besides the boarding was quick"
Мінуси: "The crew was overly loud and disturbing. We were told we couldn't bring along a carry on bag with the type of tickets we had purchased yet there was plenty of room for us to once we boarded."

Плюси: "The flight, crew, etc, were fine."
Мінуси: "Somewhere in between MSP, ORD, and Madrid, our luggage was lost. After traveling for 18 hours, we needed and wanted our own things."

Мінуси: "Delays"

Мінуси: "We were delayed 3 hours on the tarmac with no food/water due to a mechanical issue that should have been checked and cleared before they boarded the flight. Also flying economy was awful. Hardly any room in the seats."

Плюси: "The crew onboard the United flights were very friendly and capable. Plus I downloaded the United app and was able to watch any show I could think of but Landed on Westworld, cause I can never catch-up."
Мінуси: "Virtually no food included on an $800 dollar 5 hr flight. I even upgraded economy elite. In the equivalent range Alaskan gives a very nice fo-meal in a box. Finally, I arrived for my flight from San Luis Obispo an hour and 45 minutes early and stood in line to check my small bag for the first 45 minutes. At which point the desk agent made the announcement she would no longer take bags. Luckily my bag was small enough to be considered a carry on so I just went to security. I don't know what people with large bags behind me did? then it takes another 45 mins to get through security at which point they see my 5 inch knife on X-ray machine. Which I packed 3 days earlier when I planned to check my bag. Lost the knife, fine, my fault, goodbye favorite pocket knife. but now I am randomly selected for explosives LOL by TSA. I get to the gate the gate agent scans a ticket for the person infront of me. I step up and the same gate agent puts her hand over the scanner and says sorry it is late!? There were 6 other people behind me and this is a 22 person plane. So I still not upset walk back out of the security area because TSA closes the area in between flights and call United. They get me on the next flight out and rescheduled my following flight only a 3 hour wait. An hour goes by and the first desk agent, they have been holding the first flight because enough people aren't onboard. SLB is a joke."

Плюси: "Movie selection!"

Плюси: "Quick and easy boarding process; no lingering trying to sit."
Мінуси: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."

Плюси: "Plane was warm"
Мінуси: "No hot meal included"

Плюси: "Horrible check in process. Arrived 2-1/2 hours before flight, and spent the entire time in line waiting to check in. Was very chaotic and extremely frustrating. The staff were great, and thanks to their help we surprisingly didn't miss our flight. I cannot stress enough how awful this experience was."

Плюси: "The flight attendants at united make everything super easy. I'm an anxious person when I get to the airport but I know that if I have any questions the united airlines crew will take care of me. The pilots are amazing and airways land the plane smoothly."

Плюси: "This regional airplane was extremely comfortable! The flight was comfortable and the crew was very helpful."
Мінуси: "I wasn't too excited that the in-flight entertainment quit working about five hours in, but the crew did their best to remedy the situation."

Плюси: "Everything was great! :)"
Мінуси: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("

Плюси: "Smooth flight. Big delay due to weather but flight was good"

Плюси: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Мінуси: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."

Мінуси: "Totally antiquated 747 aircraft which belongs to the museum. Still showed movies on the screens instead of individual monitors at the seat. No wifi and United app did not work. Terrible entertainment."

Плюси: "The flights were on time and without incident."
Мінуси: "I did not get an email to check in, what is up with that! I bought a 14" roller bag to fit under any seat. However it does not fit under all of your aisle seats. Can you indicate seats with less space on your maps. I bought the bag so I wouldn't have to lift it up. Leg space is better on Delta and under seat room also."

Плюси: "n/a"
Мінуси: "I was really upset when I was told at airport that my direct flight was changed to connecting flight. Plus I requested a wheelchair due to medical issues on my hip and I was not provided any wheel chair on Vancouver."

Плюси: "Aircraft with old decoration. Could not see a single smile from the crew."

Плюси: "Timely"
Мінуси: "Economy configuration has become so cramped that most full sized adults can't possible be comfortable."

Плюси: "Crew was nice"
Мінуси: "The screen was frozen the whole flight."

Плюси: "On time!"
Мінуси: "Old plane- lots of noises/raddles. Flight attendant not especially friendly, but that's ok? Wish United went direct from Louisville to Ft Myers. Need to add trip to Frequent Flyer Account"

Плюси: "Everything from check in to breakfast to boarding was smooth and effortless at PDX. The restaurants are layed out in a smart configuration with plenty of options on either side of security. The staff are friendly and the travelers in the airport are generally personable and in a good mood, which is a stark contrast to the majority of the nation's airports."
Мінуси: "The boarding process at the United gate could have been more expeditated."

Плюси: "Customer service and flight. Fast check in and two seat plane was awesome."
Мінуси: "Two seat plane"

Плюси: "It was a normal flight."
Мінуси: "The flight was around 20 minutes late leaving, and when we got to San Francisco, there was a lot of fog, and we got delayed another 40 minutes."

Плюси: "Great service. Free Internet and movi9"
Мінуси: "Seat next to the restroom"

Плюси: "Excellent service and friendly staff"
Мінуси: "Absolutely not enough room to stretch your legs"

Плюси: "Good service, good movies, fast flight"
Мінуси: "They could not get the sky way to work AND we had to take the Dulles bus then escalators then train then escalators and still a fair amount of walking and waiting to get to ground transport-- 1 hour from landing!"

Мінуси: "incoming plane was delayed 3 hours and caused me to miss my connection. got transferred to another flight the next morning."

Плюси: "The duration of the flight - no stops"
Мінуси: "The food was poor, the airplane was an old one"

Плюси: "I loved how quickly we departed and arrived at each destination!"
Мінуси: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."

Плюси: "Friendly and attentive staff."

Плюси: "On time and early for the second"

Плюси: "Loved that we had wifi and could watch complimentary movies on our phones. The fight attendants were great, very helpful, and attentive."
Мінуси: "I miss the screens behind the seats. Don't like using up my battery to entertain myself on a flight. Movies should also be made available on computers. Maybe it was just my computer (MacBook Pro)."

Плюси: "Nice leg room flight crew was very nice and attentive"
Мінуси: "Gate personnel very rude and unwilling to try to help. Our tickets were supposed to be together but they ended up spaced apart. Gate crew would not work with us to sit together even though there were seats that had opened up together from volunteers getting bumped from the flight."