Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Швеції до Києва
|березень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 10%.|
|липень||Найпопулярніший час для перельоту – ціни у середньому вищі на 33%.|
Середня ціна (в обидва боки)
|₴2 548||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴2 417||або менше|
Вигідна ціна (в один бік)
|₴1 061||або менше|
Більшості мандрівників, місце вильоту яких – Швеція, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Швеція, а місце призначення – Київ, зобов'язані ізолюватися протягом 14 днів після в'їзду.
Мандрівники, місце вильоту яких – Швеція, а місце призначення – Київ, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Швеція, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The kindness of all people working on Swiss was very special"
Мінуси: "The food was not very special, but the chocolates were awesome"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Плюси: "Crew was particularly lively and friendly. The chocolates were awesome"
Мінуси: "No entertainment throughout"
Плюси: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Плюси: "Crew was great. Very friendly and accommodating"
Мінуси: "Regional jet had hard seats but adequate for 1 he flight"
Мінуси: "Could've been on time"
Мінуси: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."
Плюси: "Amazing crew"
Плюси: "Leg room always an issue. Crew really great."
Мінуси: "Gluten free option"
Плюси: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Мінуси: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."
Плюси: "The food and service."
Плюси: "good availability of food"
Мінуси: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."
Плюси: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."
Плюси: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Мінуси: "I travel a least 5 times a year and Kayak is always my option."
Плюси: "The plane wasn't totally booked and very clean"
Плюси: "The lovely nice stewardess and Crew kindness."
Мінуси: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."
Плюси: "The view out the window."
Мінуси: "Delayed, no leg room. No refeshments."
Плюси: "The booking to a new flight was seamless."
Мінуси: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Плюси: "Good food"
Мінуси: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Плюси: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Мінуси: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Плюси: "Took care of every need with a smile and class"
Мінуси: "Seats uncomfortable"
Плюси: "My own seat had ample legroom, good crew."
Мінуси: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Плюси: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."
Плюси: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Мінуси: "Warm and excellent customer service :)"
Мінуси: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."
Плюси: "on time and got us there on time."
Мінуси: "untrained staff waking people up no flexibility with ordering GF dinner late"
Плюси: "Crew was attentive and friendly"
Мінуси: "Very disorganized boarding."
Плюси: "It's swiss. everything works. always."
Мінуси: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."
Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Плюси: "When we landed"
Мінуси: "Everything else..."
Плюси: "Crew was great."
Мінуси: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Плюси: "The Israeli crew on El Al were very polite and tried to help."
Мінуси: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Плюси: "good food, excellent entertainment selection"
Мінуси: "late boarding, late take off, missed my connection"
Мінуси: "1 hr 50'' delay"
Плюси: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"
Плюси: "Best airline I have ever flown"
Плюси: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"
Плюси: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Мінуси: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."
Плюси: "Getting off the plane after 11 hours of turturous discomfort."
Мінуси: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"
Плюси: "It takes two minutes to get to a live operator when you call. Simply amazing."
Мінуси: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Плюси: "Great flying with Swiss!"
Мінуси: "seats were a bit tight! otherwise, great!"
Мінуси: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."
Мінуси: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"
Плюси: "Staff was friendly and accommodations were nice"
Мінуси: "Delayed flight and lost my luggage..."
Плюси: "Ok food and ok entertainment"
Мінуси: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Мінуси: "The flight was delayed that made the connection very tough."
Мінуси: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
Плюси: "Good entertainment"
Мінуси: "Couldn't control the airflow at your seat."
Мінуси: "not enough food"
Плюси: "Got to ride on a Boeing 747 Intercontinental!"
Мінуси: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."
Мінуси: "The fly was a little late."
Плюси: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Мінуси: "for that flight really nothing - great."
Плюси: "Nice to have breakfast on board"
Мінуси: "Arrival was a little tardy"
Плюси: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Мінуси: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Мінуси: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."
Мінуси: "No volume on entertainment system for our row. But the crew were excellent - very professional, courteous and apologetic."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Arrived safely; good selection of movies; sound reasonable."
Мінуси: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "Lost a whole day and a half of vacation!"
Мінуси: "Didn’t like the breakfast at all"
Плюси: "NEVER AGAIN"
Мінуси: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "Walk from gate extreme"
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "The honesty of the staff and the constant updates"
Мінуси: "Flight was delayed and overall the flight wasn't comfortable."
Плюси: "Flight was fine."
Плюси: "They welcome you on the plane."
Мінуси: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Плюси: "No issues"
Плюси: "I don't like anything"
Мінуси: "I don't like food crew members Bad odour flight"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "Well organized and in time"
Плюси: "Loved the personal TV screen, meals, friendly service, competitive pricing, arriving even earlier than scheduled, on time departures."
Мінуси: "I wished the blankets were warmer. Maybe a fleece. I was cold part way through the flight, even with the blanket provided."
Плюси: "I liked the entertainment options."
Плюси: "very good service overall Gothenburg airport is great"
Мінуси: "such early flight!"
Плюси: "Online check in is efficient, staff both at the airport and on board are friendly and helpful. Seats (economy) are OK. Onboard entertainment is good (good choice of films, TV shows and games)"
Мінуси: "Food - as usual airline food is mostly inedible and unappealing. I usually eat at the airport before the flight and skip the meal onboard."
Плюси: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."
Плюси: "Lufthansa is the airline for long-distance travel!"
Мінуси: "Everything was great. On our flight over the pond, and back, the food was great it was comfortable, and the airplane had the best in technology."
Плюси: "Had one passenger in a wheelchair and we had great help!"
Плюси: "Food and service"
Мінуси: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "Flight delayed 1.5hrs after landing in Denver."
Плюси: "Asked for wheelchair. People at the front desk very professional. Helped with elevator for elderly. Meal was good and our previously requested Asian Vegetarian meals were served."
Мінуси: "Lines for boarding not clear. Some were asked to go in the front and there was some confusion. Worst part - 3 family members were seated at different places and it was very difficult to make sure senior citizen travelling with me was alright, got food on time, took her medicines, etc. At the desk when I asked to be seated together, we were told to ask in the flight and in the flight they were unable to help."
Плюси: "Staff were pleasant. Like the amounts of restrooms"
Мінуси: "Seats were a little uncomfortable. Food was awful"
Мінуси: "Cannot ask for more"
Плюси: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Мінуси: "Food could have been better"
Мінуси: "Comfort mostly"
Плюси: "Very good"
Мінуси: "Hi am happy"
Плюси: "Food and workers were great"
Плюси: "New dream-liner from Wew to ORD"
Мінуси: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"
Мінуси: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Мінуси: "Connecting flight tolerance and easy upgrade from one class to another."
Плюси: "The crew was amazing, the seat was comfortable"
Плюси: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Мінуси: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Плюси: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."
Плюси: "Decent amount of space between seats"
Мінуси: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Плюси: "Flight was in schedule, friendly staff"
Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."
Мінуси: "Can’t like it if you missed it!!"
Мінуси: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Плюси: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Мінуси: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Плюси: "I liked the crew on the flight."
Мінуси: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Мінуси: "Cancel it"
Плюси: "Safety, timeliness, friendliness of staff"
Мінуси: "Entertainment is outdated"
Мінуси: "They are always delayed"
Мінуси: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Плюси: "The crew were so kind!"
Плюси: "On time boarding in Vienna and lending in Chicago."
Мінуси: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Плюси: "Comfort was good because I had a whole bench to myself!"
Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Плюси: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Мінуси: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."
Мінуси: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Мінуси: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."
Мінуси: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Плюси: "All flight members were servicing very pleasantly"
Мінуси: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Мінуси: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Плюси: "No unnecessary waiting. Excellent service!!!"
Плюси: "Most things were OK"
Мінуси: "Except a crying baby near me, during first half of the flight"
Мінуси: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."
Мінуси: "I luked the atmosphire and the silence ."
Плюси: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."
Мінуси: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Плюси: "Never again with KAYAK. Sorry."
Мінуси: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"
Мінуси: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Мінуси: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Плюси: "Crew were very good."
Мінуси: "No vegan food available."
Плюси: "The crew was great"
Мінуси: "1-2 +cms leg space"
Мінуси: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Мінуси: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Мінуси: "Advertised October Pink products but did not have them for breast cancer support"
Плюси: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Мінуси: "For me this part is not applicable"
Плюси: "I like the comfortable seats"
Мінуси: "Service lag a little"
Плюси: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Мінуси: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Плюси: "The entertainment options were great."
Мінуси: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Мінуси: "See above."
Плюси: "Arrived on time."
Мінуси: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Плюси: "Average crew. Average seat."
Мінуси: "They could have controlled screening babies better. They just let them scream....."
Плюси: "In flight entertainment was great"
Мінуси: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Плюси: "The transfer times were excellent"
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "Crew was very nice. Food was good and tasty."
Мінуси: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Плюси: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Мінуси: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Плюси: "The crew worked hard, but the food was below the French standards."
Мінуси: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюси: "The staff was very nice and friendly"
Мінуси: "One hour delay without any information on embarking and another hour in the plane before departure"
Мінуси: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Мінуси: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Плюси: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Мінуси: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Плюси: "Plus seat was good. On board crew was nice."
Мінуси: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Плюси: "Courteous crew"
Мінуси: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Мінуси: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Плюси: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Плюси: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Плюси: "What’s not to like!"
Плюси: "Nice crew, free snacks"
Мінуси: "For taller people flying economy sucks . The seats are always to small"
Плюси: "The food, the service and everything else is fine, quite good."
Мінуси: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Мінуси: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Плюси: "Crew was nice and responsive"
Мінуси: "The overall experience is regular at best"
Мінуси: "My baggage was broken"
Плюси: "Not much."
Мінуси: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Мінуси: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Мінуси: "Clean. Courtesy of staff on plane."
Плюси: "There was enough leg room"
Мінуси: "The food was not very nice and the aircraft was really cold."
Плюси: "The food was good."
Мінуси: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Плюси: "Cabin Crew and food selections were top notch"
Мінуси: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Плюси: "I like the service of AF"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Плюси: "cookies were great"
Мінуси: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Плюси: "Not much"
Мінуси: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Плюси: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Мінуси: "Vegetarian food choices always leave much to be desired."
Плюси: "The airplane was new, good food and service."
Мінуси: "entertainment, comfort"
Мінуси: "The airplane is to small inside, very limited space."
Плюси: "Delayed without explanation"
Плюси: "Cabin crew was very nice"
Мінуси: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap"
Плюси: "Airplane meal was certainly above average"
Плюси: "Crew were polite, friendly and attentive."
Мінуси: "Better food, bigger dessert"
Мінуси: "2hrs delay. Family members did not sit together."
Плюси: "Flight crew perfectly ignore you if you want to be ignored."
Мінуси: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."
Мінуси: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."
Мінуси: "Headphones sound had a static noise. Also flight was delayed."
Мінуси: "Flight delays, late boarding, better service"
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Мінуси: "Flight delayed for 5 hr"
Мінуси: "Better punctuality"
Плюси: "Crew were Great."
Мінуси: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Мінуси: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "полет был хороший, спасибо!"
Мінуси: "всё было хорошо!"
Плюси: "Movie selection, games, food, dreamliner plane"
Мінуси: "Legroom, seat comfort"
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Плюси: "Flawless boarding, on time, nice crew."
Мінуси: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Плюси: "Staff was very nice and friendly"
Мінуси: "Flight was delayed and have to wait at airport.."
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "my flight canceled from WAW to EWR"
Мінуси: "my flight canceled from WAW to EWR"
Плюси: "Crew was great. Food was good."
Мінуси: "No on-board entertainment."
Мінуси: "The flight was late, almost 45 minutes"
Мінуси: "Flight cancelled. The reticketing process was amateurish and unprofessional."
Плюси: "Crew was friendly."
Мінуси: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
Мінуси: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"
Плюси: "excellent landing"
Мінуси: "stewardess surfing on mobile phone too often"
Мінуси: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
Плюси: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"
Плюси: "I flew the dreamliner."
Мінуси: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Мінуси: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Плюси: "A pillow..."
Мінуси: "Hughes delays"
Плюси: "I had my row to myself."
Мінуси: "No problems."
Плюси: "Very efficient, professional and friendly"
Мінуси: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Плюси: "It's this application which is really make me like a stupid guy sitting in the airport"
Мінуси: "U have to refund the money back this is worst experience I had in my life"
Плюси: "I liked the new modern Dreamliner, the in-flight food, the entertainment, and the comfort."
Мінуси: "I was I could have stayed on vacation longer."
Мінуси: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "40 min. Delay"
Плюси: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Мінуси: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Мінуси: "Baggage fees"
Плюси: "Helpful crew"
Мінуси: "The window shading technology on the Boeing Dreamliner does not block direct sunlight."
Авіакомпанії, які здійснюють рейси з Швеції до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Швеції до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Швеції до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Швеції до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Швеції до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Швеції до Києва з гнучкими умовами