Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Обʼєднаних Арабських Еміратів до Києва
Авіакомпанії Ukraine International Airlines, Ethiopian Air та Air Arabia не стягують зборів за внесення змін та скасування бронювання на рейси з Обʼєднаних Арабських Еміратів до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
"I voli sono sempre in ritardo."
Плюси: "Professional and safe"
Мінуси: "Better boarding (lines too long)"
Плюси: "Crew were very professional"
Мінуси: "The seats"
Плюси: "Flight duration"
Мінуси: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Плюси: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Мінуси: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Мінуси: "Larger leg room"
Плюси: "We had an eventless and safe flight and it was not too cold on the plane."
Мінуси: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Мінуси: "Weirds sounds near first rows -- like compressor working or something"
Плюси: "The seat not so comfortable but good"
Мінуси: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Мінуси: "Changing in luggage information was annoying"
Плюси: "On time without any delay"
Мінуси: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Плюси: "Flight arrived"
Мінуси: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Плюси: "The flight arrived ten minutes early at our destination."
Мінуси: "Extremely small and uncomfortable seats even for a small person."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Мінуси: "You have to inform the customers, that company needs you to have a visa"
Мінуси: "No air conditioned 2 hours late Poor ground service"
Плюси: "The flight was overbooked so they took my wife of the flight"
Мінуси: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Плюси: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Мінуси: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Плюси: "Staff were generally sweet & approachable."
Мінуси: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Плюси: "Quick to board, smooth take off and landing"
Мінуси: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Мінуси: "long time wating in bus to get plane"
Мінуси: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Плюси: "Pleasant staff."
Мінуси: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Плюси: "The staff and flight were top knotch . Could not fault them ."
Мінуси: "Nothing to dislike ."
Плюси: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"
Мінуси: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Плюси: "Crew very friendly."
Мінуси: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Мінуси: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Плюси: "Cheap flights and convenient airport"
Мінуси: "Seats uncomfortable and hot"
Мінуси: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Плюси: "Cabin Crew and Pilot did their best"
Мінуси: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Плюси: "I liked that I got to my destination in one piece."
Мінуси: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Мінуси: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Мінуси: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Мінуси: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Плюси: "The crew in the plane"
Мінуси: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Плюси: "We landed in one piece"
Мінуси: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Мінуси: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Плюси: "No food or entertainment on this flight,"
Мінуси: "I found the luggage allowance confusing"
Плюси: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Мінуси: "seats could be a bit more comfy"
Мінуси: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Плюси: "Flight on time"
Мінуси: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Плюси: "Crew was amazing, seats were clean and comfortable"
Мінуси: "Flight was delayed and hour and a half"
Плюси: "Привітні стюардеси. Багато вільних місць в салоні під час корони."
Мінуси: "Передзамовлена їжа - непідігрітий бургер, який було так запаяно, що неможливо просто розкрити руками. На смак - гаразд, аби перекусити, та не варто мати високих очікувань. Персоналу варто попрацювати над вимовою в оголошеннях. Дещо затиналися й не звучало впевнено й офіційно."
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Плюси: "They are affordable"
Мінуси: "They have no entertainment and bad food"
Плюси: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Мінуси: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Плюси: "Beer, Anna"
Плюси: "All fine"
Плюси: "no comments"
Мінуси: "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Мінуси: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Плюси: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Мінуси: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."
Плюси: "Nothing actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Мінуси: "I did not print my tickets at home, decided to print it at aeroport , and I was charged for printing boarding pass for $17.34 for each!!!!! Never heard or experienced something like this ever with any flight companies.. I did not get any notifications about these charges, otherwice would print my board passes ar home. Then in the back of aircraft, I saw how the personell was filling up the juice bottles from one to another!!! Food was very poor. Some movies were just in French or Italian languages without subtitles. Poor choises. I will never fly Or recommend anybody to fly with them"
Плюси: "0 comma by the airline on what to expect and why"
Плюси: "The flight left and arrived on time."
Мінуси: "We fly a lot. But this was our first time flying UIA. Thank goodness it occurred to me to do the online check-in (which, by the way, did not work from my phone; I had to ask the hotel lobby to lend me a computer) because they charge you a fee if you do not arrive with a printed boarding pass. They also weigh your hand luggage and if it is over 7kg (which is nothing!) they force you to pay 70 euro to check it in. We had to pay 140 euro for our 2 check-in bags anyway, because apparently the tickets we bought did not include check-in luggage. Mind you, when I booked our flight nowhere did it indicate I would need to pay for luggage, and when I did the online check-in it also did not state I should or could pay for luggage. Other passengers said that their flight to Lviv included their checked bags, but they got charged for the luggage when flying back out of Lviv. One young man who was already ready to board was told to go back out to check in his hand luggage because it was too heavy (although he had already been allowed through to security with his hand luggage)... and the “scientific” method for showing it was too heavy was the man at the gate simply lifting it and deciding it was past the limit. The lady at the info counter, when we had to pay for our luggage, was extremely rude; in my husband’s words, she was “uniquiley unqualified for a position involving customer service”. So... the ticket itself from Lviv to Kraków might have been affordable, but the airline finds creative ways to make you pay through your nose. We would have actually saved money (and stress) by booking a direct flight with a different airline (or taking the train!). Hopefully UIA will ”get with the times” and become more transparent about their charges, as well as find more qualified customer service representatives. Ukraine is a lovely country and many of the people coming through are seasoned travelers. If the airline continues to make it difficult for flyers, many may choose not to return. This was a short flight, but not even drinks were served."
Плюси: "On time"
Плюси: "See below."
Мінуси: "Starting off with checking in, it was packed. Hundreds of people squeezing into one line. It took such a long time to get through that the people at the end of the line were late catching the plane. Now to actually boarding the plane. None of this was anyone’s fault accept the actual passengers tat were being difficult HOWEVER there could have maybe been something done seeing that we left and hour and a half later than we should have because of said passengers. When you have a layover, that is an actual nightmare. Next, onto the layover. It was fine. Nothing bad happened on the flight itself. But here’s where it sucked. Everyone who flew from Paris to Lviv with a layover in Kiev lost their baggage. GREAT NEWS TO HEAR. I understand that this happens from time to time. But we were given hardly any answers as to when we would have our luggage back and we were all a part of a very important even where, oh I don’t know. Clothes would be nice to have. Anyway that’s it. Just a little chunk of our hellish travel day."
Мінуси: "Flight was horrible from Ukraine to NY, first of all our original flight was cancelled, when call nobody would pick up the phone, and when we got to Ukraine not only we stayed there all day but then without any explanation around 6PM we were advised that plane will be delayed, people very unprofessional, rude, and cocky. They didn't accommodate us in any way, then would put us online in order to give "kosher food" and instead of food they gave us cold non-kosher sandwiches and non-eatable bad bag of fruits ...... really..... It really reminded me the time of world war II. Another situation I had when I bought liquid at Duty Free store and the cashier just put the purchase in open bag at the Ukraine check point they wouldn't let us take our purchase cause it wasn't sealed, eventhough I showed them the receipt showing that I bought it at Duty Free, the bag needed to be ONLY sealed and security refused it, we had no choice but to through everything out. Finally we got our plane ready around 11PM but when we got into the plane the first thought came to our mind if we will make it to NY, cause plane looked like they took it from the junk, seats were broken, handles were out from screws and they were moving and sits were very tight. How you expect people to sit at these sits without moving for 10 hours...???? You don't need a horror movie it was real...... Never I will fly with that airline again and would not suggest to anybody. I strongly believe that I'm not the only one who will give you or already did a survey like that cause they were really horrible."
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Плюси: "We were given two free meals that tasted great. The crew on board were fine."
Мінуси: "An issue occurred prior to taking off and the plane had to be evacuated. The flight was already delayed to leave but this event added an extra 30+ mins. Of course there's protocol to follow but the crew at JFK looked very confused, like they didn't know how what to do next. It was like watching chickens run around with their heads cut off. The seating was very crowded/tight. And the seats recline too much. The person in front of me took full advantage and I barely had any space left after they reclined. There were movies playing on the screen but the subtitles were in Chinese, when majority of the passengers were American or Eastern European."
Плюси: "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Мінуси: "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."
Плюси: "Nothing. You had to purchase soda for$4usd. The bathroom's were old and broken down. There are no TV's per seat just the old ones every 6 seats or so on the ceiling. Where were 3 movies shown in 10.5 hr flight. Horrible food and experience."
Плюси: "The flight attendants are smoking hot ! Sexy and beautiful. They speak good english"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Плюси: "The flight attendants were beautiful and sexy"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!"
Плюси: "Old plane"
Мінуси: "Old plane"
Мінуси: "2 hours delay"
Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."
Плюси: "Everything was ok."
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Плюси: "Business class service, airline lounge was nice, flight included pillow and blanket with some personal items (ear plugs, eye mask, etc). Smooth flight. My best experience with this airline to date."
Мінуси: "No toilet paper in business class bathroom during flight, only got 2 cups of water during 5 hr flight. Food choices for 4am meal not appropriate. Some passengers ordered hot salmon, this made me nauseous during flight. My meal included a fruit dish, slice of tomato, 2 slices of deli beef roast, bun, butter, jam, and coffee pudding dessert and 10 minutes into meal received hot cheese sweet cake with syrup. The combination of food was not appealing."
Мінуси: "I missed it"
Плюси: "I like the crew"
Мінуси: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"
Плюси: "I slept the whole trip"
Мінуси: "My suitcase did not arrive. Second time running Air France and Air Ukraine lost my luggage."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Мінуси: "I paid money to you for ticket but Ukraine international airlines did not give me a ticket because you voided the transaction. I NEED MY MONEY BACK!!!!!!!!"
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Плюси: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Nothing really except I liked the adventure of living without clothes for three days"
Мінуси: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"
Плюси: "Only the fact that it got me from point A to point B, and was cheap."
Мінуси: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Мінуси: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Мінуси: "Confiscated my duty free alcohol. Refused to let me take my shoes on board because they had zips on them. I then had to call my lift to come back for my shoes. Plane squashy. Just an awful airline. Never again."
Мінуси: "We had to pay nearly $500 to fly with one small dog because we were charged twice by the airlines and misinformed multiple times if we would be able to take the small puppy on board or not. The airline also lost our bag which we checked at the gate and was supposed to be at our connecting destination but was not. Spent hours running around trying to find it and then like i mentioned having to pay double for the dog. The planes were also very outdated, reminded me of the planes I flew with my grandparents in the 1990's, knees in my mouth the whole flight and no entertainment counsel. Food was inedible as well. WORST FLIGHT ExPERIENCE OF MY LIFE!"
Плюси: "Food and crew were ok, slightly better than expected."
Мінуси: "1. They cancelled my flight and offered to fly me out a day earlier or a day later. Not a big deal as it was my vacation, but still annoying. 2. They changed my seat when the boarding started in spite of the fact that I had my boarding pass already. My confirmed seat was 9A and they moved me to 35G, which was the very last row on board and the seat did not fall back, so I spent 12 hours in one rigid position. 3. After the boarding, the plane did not take off for 2 hours without any explanation or apology. As a result, we spent around 12 hours in the plane instead of 10. 4. As a result of the delay, I almost missed my connecting flight. I had 20 minutes to get off the plane, take my new boarding pass for the next flight, and board. I can't describe how stressful and chaotic this all was. Other people also had the same problem and there was a huge line and a huge mess. The airport staff was very disorganized and unhelpful. I had to yell to get any attention and a new boarding pass. And then I had to run to catch my flight. 5. Unfortunately it's not surprising that my luggage did not arrive. It was early morning on Saturday (just past midnight) and my suitcase delivered on Tuesday evening in spite of the fact that there are flights between Kiev and Tbilisi twice every day. The worst is that nobody was giving me any information - Tbilisi airport, Ukrainian Airlines via website (online tracking) or telephone. They did answer my email saying that they will try to find it, but then went silent. The Tbilisi airport speculated that probably my suitcase never boarded the plane in JFK and it might be still stuck in New York. 6. Finally, a number of items were stolen from my suitcase - a handbag and a few pieces of clothes (blouse, tights, underwear). Clothes were brand new and had tags on them, but the handbag did not."
Плюси: "At least we had space since this flight was not full. The seats are tiny and cramped so the extra space of an empty seat was needed."
Мінуси: "Small, uncomfortable seats and poor customer service with this Airline overall."
Плюси: "The plane staff were nice and even if a bit tight, we could sleep all right."
Мінуси: "Boarding was delayed but no information was displayed on the gate screen or anywhere."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Not sure why they had to serve dinner at 2:00 am and keep everyone awake. Suggest to skip and go with some snack."
Плюси: "The flights where on time, and there were not issues between transfers. They provided 2 meals on out 9+ hour flight that were unexpected as everything I read indicated that there would be no on flight meals provided, so that was nice. There was always one little thing in the meal that was a bit weird, but overall the meals were rather good. And once they put on the movies, they kept them coming, which really helped the time pass on such a long flight."
Мінуси: "It might just be a cultural thing, but the crew was less than friendly. They didn't appear to enjoy their job at all and rearly smiled, which I found odd as I took a total of 4 flights and only the male attendants on one flight smiled.... but after seeing the typical cliental they have to deal with I guess I can understand their dislike! (If I had to deal with people allowing their children to run around like animals for 10 hours with not a word against their actions I might be a bit pissed as well!) And with all airline, they shrink the seats to cram as many people on the plane as possible, so the seats were not altogether that comfortable, but again, that's all airlines. Other wise the only technical issue that I wish should have been disclosed is in Venice there is no Counter for Ukraine Air, they use another airline as their counter support so it was a bit confusing and frustrating when they where unable to print both tickets! Had to get in separate line in Kiev to get second boarding pass."
"Bad customer service 😑"
Плюси: "Departure on time, arrival ahead of time."
Мінуси: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Мінуси: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Мінуси: "Just perfect and on time"
Плюси: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Мінуси: "4 hours late - no communication Rude flight attendants"
Плюси: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Мінуси: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Мінуси: "Staff smile more. More room."
Мінуси: "We were really afraid from istanbul to beirut."
Плюси: "Cheap ticket prices"
Мінуси: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Плюси: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Мінуси: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Мінуси: "Very bad"
Плюси: "Comfortable flight"
Мінуси: "No food"
Мінуси: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Плюси: "timing of arrival"
Мінуси: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Плюси: "Friendly crew. Pretty much on time departure. Comfortable."
Мінуси: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Мінуси: "Not much"
Плюси: "Not much"
Мінуси: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Плюси: "On schedule"
Мінуси: "No drinks offered"
Плюси: "The flight was delayed, presumably due to weather conditions"
Мінуси: "Flight got delayed Grumpy crow Seats not comfortable"
Мінуси: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Мінуси: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Мінуси: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Плюси: "The aircraft chair are comfortable"
Мінуси: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Плюси: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."
Плюси: "We did an error in booking the return date, & found no point of contact to change the date"
Плюси: "Fast boarding on time departure nice crew"
Мінуси: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Плюси: "The flight itself went smoothly"
Мінуси: "I expected to atleast get a glass of water"
Плюси: "Efficient and polite crew, nice flight, nice take off and landing."
Мінуси: "Delayed for 30 minutes."
Мінуси: "45 minutes delay"
Мінуси: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."
Мінуси: "Late in time"
Плюси: "generally the boarding and crew were acceptable."
Мінуси: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Плюси: "Boarding was OK. Price is good"
Мінуси: "Crew service is not good Lotec airplane Trouble website"
Плюси: "30 minutes late leaving Denzili, but otherwise fine. Denzili airport and easy airport to navigate."
Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Мінуси: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
Мінуси: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Плюси: "It was a smooth ontime flight, helpful customer service."
Мінуси: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."
Мінуси: "We were delayed going and coming back! Staff were not helpful on our way back. Unfortunately I had a very bad experience with using kayak as when I wanted to cancel I was very shocked that vayama charges $344 for changing both flights timings were as if I had booked through Pegasus themselves it would have been $75 , never again and I have deleted the app"
Мінуси: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"
Плюси: "Flight delay was for 50 minutes..."
Мінуси: "Respect you flights timing.."
Мінуси: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Плюси: "They charged us a bundle for food paid in advance that never showed up. The flight attendants spoke almost no english. All they could do was offer to sell it to us again. We tried, but there credit card machine was not taking any of our cards, they wanted cash, we didn't give it to them."
Мінуси: "I think this airline is running some kind of scam. Always asking customers for more money, they took my credit card at the airport when I was complaining about my first flight being screwed up and unbeknownst to me charged more money when yhey were claiming they wanted it for verification purposes."
Авіакомпанії, які здійснюють рейси з Обʼєднаних Арабських Еміратів до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Обʼєднаних Арабських Еміратів до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Обʼєднаних Арабських Еміратів до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Обʼєднаних Арабських Еміратів до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Обʼєднаних Арабських Еміратів до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Обʼєднаних Арабських Еміратів до Києва з гнучкими умовами