Пошук дешевих авіаквитків з Німеччини до Харкова

Мінуси: "Very very bad."

Мінуси: "not charge me for carry on luggage"

Мінуси: "Larger leg room"

Плюси: "Boarding took forever and we were an hour late"
Мінуси: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Плюси: "We had an eventless and safe flight and it was not too cold on the plane."
Мінуси: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Мінуси: "Flight was over booked"

Плюси: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Мінуси: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Плюси: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Мінуси: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Плюси: "The cheap fares"
Мінуси: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Плюси: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Мінуси: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Мінуси: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"

Мінуси: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Плюси: "On time without any delay"
Мінуси: "Satisfied"

Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Плюси: "I liked how the crew on the plane worked. Very nice."
Мінуси: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Мінуси: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Плюси: "The flight was overbooked so they took my wife of the flight"

Плюси: "Nothing really"
Мінуси: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Мінуси: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Плюси: "Plane new & in good condition"
Мінуси: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Плюси: "Cheap flights, priority boarding."
Мінуси: "No meal included, no entertainment provided"

Плюси: "Excellent pilot"

Плюси: "So many crying children"

Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Плюси: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Мінуси: "Boarding did not provide order as everyone crowded to the front. Needs better lines."

Плюси: "Price price price"
Мінуси: "Messy boarding"

Плюси: "grea air line always on time staff are friendly"

Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Плюси: "The flight was cheap and got you where I wanted"
Мінуси: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Мінуси: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"

Плюси: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Мінуси: "The seats don’t lean back and do not have a lot of cushion."

Мінуси: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Мінуси: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."

Плюси: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Мінуси: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Мінуси: "I didn't eat No entertainment"

Плюси: "Flight on time"
Мінуси: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."

Плюси: "Magazine was pretty good. Staff were smiley and nice."
Мінуси: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."

Плюси: "On time."
Мінуси: "Nothing much."

Плюси: "online check in"

Плюси: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Мінуси: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."

Мінуси: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Плюси: "Great price, excellent service."
Мінуси: "The size of the free cabin bag - too small"

Мінуси: "TERRIBLE HORRIBLE SUCK"

Мінуси: "I tried for 3 days after I booked my flight to pre pay for 2 mid size bags we were going to check for the flight. In the 10-15 attempts or so, none of them ever went through. I tried everything I could, until finally giving up. I figured I could try my best to explain at the airport. Terrivle plan. The airport charge for 2 bags was 65 euros each! More than the cost of the one way flight! Nobody could help at the airport despite me explaining in detail that I had tried multiple times to book online to save $. Seats were smallest I've ever been in, lines were extremely confusing and unorganized in boarding, and the air conditioning wasn't working. Will never fly wizz air again"

Плюси: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."

Мінуси: "The gate was całosezonowe way before so ive missed my flight"

Плюси: "Flight left on time and left early"
Мінуси: "Endless sales in cabin of duty free items"

Плюси: "I went airport for boxing pass they changed 165 £ if some one dnt no"

Плюси: "The crew was very good. And the flight was on time."
Мінуси: "The seats cannot recline. They were stiff as a board. Completely uncomfortable! No complimentary drinks, not even watter!?"

Плюси: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Мінуси: "Nothing. It was perfect for the service provided"

Мінуси: "Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them. Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity. No longer a Ryanair Customer, its Service and Respect that I prefer,,,"

Плюси: "The flight was cheap."
Мінуси: "Flight was delayed over an hour because the pilot was late."

Мінуси: "We had to wait ages for our baggage. So effectively the flight was very late. This won't show in statistics as it la ded on time. Potentially serious for travellers. Thank you."

Плюси: "Nothing"
Мінуси: "Everything - offering help to people, don't be overly close minded"

Мінуси: "I am 6’3” I have been placed in the middle seat on four flights. The flight attendants and airport staff are the worst, they’re supposedly never wrong."

Плюси: "Yes they was"
Мінуси: "All happy to help you when you need it thank you"

Мінуси: "Crammed into the holding pen like sardines in a can"

Плюси: "Not luxury in any sense really however it was cheap"

Мінуси: "I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool."

Плюси: "Legroom was great as by coincidence seats were in the first and emergency exit rows."
Мінуси: "Boarding was delayed due to flight delay by 40 minutes. There was no pre delay communication. Intercom was low on volume, hard to understand. Food was looking ok, but not included and entertainment not applicable as this was a cheap flight, hence score is 1*."

Плюси: "Comfortable sits"
Мінуси: "Boarding process, confusing hand luggage policy, ground staff"

Плюси: "front-line staff were sincere. Plane was well-maintained."
Мінуси: "Chat staff wasn't competent."

Плюси: "None"
Мінуси: "Delay of the flight"

Плюси: "Just the Flight crew...They were ok..."
Мінуси: "They kept saying my suitcase didnot fit the overhead compartment. I saw so many people with the same size bag...that didnot pay. I flew from Rome to Greece, back to Rome and, Lisbon Back And forth. I will think twice next time...When I fly to Europe next year..Flying Ryanair."

Плюси: "They were cooperative with us and gave clear instructions"
Мінуси: "Delay in the flights both going and returning, poor landing"

Мінуси: "Paid extra for priority boarding, ended up at the same bus with everyone.. scam"

Плюси: "The price"
Мінуси: "The flight was delayed by 2 hours and when calling the customer service representative they couldn’t even confirm the delay of the flight."

Плюси: "Getting off the flight. At least they didn’t lose my luggage."
Мінуси: "Everything else"

Мінуси: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."

Плюси: "On time and coat effective"
Мінуси: "At FRA Airport ryanair sits about a 20min drive from the terminal. Adds 20min to boarding and landing procedures. But this is compensated with FRA being a super efficient airport at the baggage carousel and border control"

Плюси: "I couldn’t confirm my flight because I never received an appropriate code to verify my trip. The codes I entered were ineffective. I read I could confirm it upon arrival and after bringing my receipt to the customer service desk, they claimed my flight was not confirmed and I need to pay $40 in Euros. I feel deceived and lied to."
Мінуси: "I didn’t like concern for customer care and placing blame on travel agency instead of taking responsibility. I had a receipt and someone accepted my money. My contract for a flight was made the moment my money was received!"

Плюси: "Initial fare"
Мінуси: "Because of its wheels, my suitcase wouldn't fit their dimensions for gate check and they charged me 50 euros before boarding. They could have waived the suitcase through or offered to upgrade me to Priority, but they preferred to make an example of a passenger. They make you parade with your suitcase to the front of the line to "prove it." I will not fly on Ryanair again."

Плюси: "Friendly crew. And that is it. The plane was poorly constructed inside but managed to land without falling apart. I prefer not to fly Ryan again."
Мінуси: "They seated us apart because we wouldn’t pay extra. Seats are cheap, uncomfortable, and don’t recline. Baggage policies were ridiculous but weren’t enforced. Very little legroom. We had to walk up the stairs and down on arrival. Apparently a proper gate costs extra."

Плюси: "I got there eventually"
Мінуси: "4hour delay, disorganised"

Плюси: "The price at booking was great! the flight crew and the flight itself were excellent. Arrived 15 minutes early."
Мінуси: "The online check in was not working, and kept rejecting my wife travel documents although correct! Thus ended up checking in at the ticket counter, and that cost me almost $200. Convenient for the airline!"

Мінуси: "I arrived from another international flight and ran like crazy for my connection and arrived before the flight departed. When I arrived at the gate the agent would not let me on the flight and offered no assistance to rebook. Not what I wanted to hear after 12 hours flying and a 30 minute run through Frankfurt airport"

Мінуси: "All flights were cancelled no refund. Ryanair rebooked me without letting me know, and then told me at the airport they could not check me in."

Плюси: "It was cheap and clean"
Мінуси: "Cant take your carry on actually onboard. They wont even give u free hot water for personal needs."

Плюси: "On time"
Мінуси: "Too many passes with food & drink"

Плюси: "Flight was delayed, very late notice given to were stuck and couldnt get out. Bus took us to the plane and were waiting for 20 mins in a bus while the plane was unload with previous passanger, fueled, cleaned etc!!!! Overall got 2h delay"
Мінуси: "Flight was delayed, very late notice given to were stuck and couldnt get out. Bus took us to the plane and were waiting for 20 mins in a bus while the plane was unload with previous passanger, fueled, cleaned etc!!!!"

Плюси: "Main steward was a nice guy."
Мінуси: "Delay to get on flight of nearly an hour with no information. Delay getting off flight whilst at gate in London of over an hour after being told 10 minutes. Further 30 minutes even after the delay to get bags. A lot of the delays are the airports fault and not the airline but could do more to communicate with passengers. Also seems like Ryanair are now purposefully splitting people if they don't pay for allocated seats. Always get seats together with easyJet but not Ryanair and you could tell by the splitting of other people there wasn't an attempt to seat together. On the way over I was sat next to the partner of the person my girlfriend was sat next to."

Мінуси: "Ryan Air charged my husband and I FIFTY Euros EACH for not checking in online before coming to airport. However, they were very sneaky and misleading, bec. they sent us an email saying that we must check in 2 hours before flight time -- here are their exact words: "Online check-in is up to 2 hours prior to departure. " so we got up at 4:30 am to get to airport exactly 2 hours before to check in online, but online check-in was closed. then at the counter they told us we had to pay 50 Euros each, extra for not checking in online."

Плюси: "Fly was moved from 18.00 to 22.00 After that 30 minutes delay. They tooks my 2 bags because of leak of space Inside a plane. So I spent anothet 30 minutes with my 2 kids awaiting for collection of my lagguge after arriving. Horrible experience!"

Мінуси: "We had technical problems so our flight was late one hour"

Плюси: "I paid for extras this time as on my outbound it was a shambles and did not want to go through it"
Мінуси: "Paid for priority, but there was no priority queue at all, then on the plane we were told yes you just push forward telling people you have Priority? Really? There was signage for normal queue and priority queue but inky the normal queue had staff on so had to join the normal queue. 26£ for what expect a refund"

Плюси: "Nothing"
Мінуси: "Delay"

Плюси: "The plane didn't crash."
Мінуси: "The seats were crammed The seats don't recline You are charged for everything, including water Boarding wasn't super smooth, the plane was late"

Плюси: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Мінуси: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."

Плюси: "Noting"
Мінуси: "Not organized by any means We went back and forth in line. No one communicated that we needed to prepay before we stood on the long line to check only to get upfront and asked to go to another counter Staff not polite seemed annoyed Then after paying, got back in line and they didn't even ask for receipt of payment"

Плюси: "If you are flying Iceland air it's for the great value, the friendly and courteous crew, and the chance to see the Icelandic landscape from the air. We did not try the food for sale."
Мінуси: "Boarding and transfers in Reykjavik can be quick and chaotic, leaving little to no time for the food purchases and bathroom stops you probably need. Also don't plan on having access to a large selection of current entertainment. Plan ahead."

Плюси: "Crew were good and the pilot got us there very quickly."
Мінуси: "Total carnage at stansted. No queues. Priority boarding a waste of time and money. Delayed over an hour. The plane turnaround was so quick the toilet hadn't been cleaned. Not hand towels. Blood stained toilet tissues all over the floor. Utterly disgusting."

Мінуси: "The fact that I couldn't go"

Плюси: "Got me to Rome."
Мінуси: "Flight was delayed. Had us standing in line for an extra 45 minutes. In adequate seating in the airport. The seats on the plane are extremely uncomfortable."

Плюси: "Crew was friendly. Boarding was easy. Coffee was good."
Мінуси: "Minimal leg room. No where to put books or magazines."

Плюси: "Cheap and chearful"
Мінуси: "Flight was delayed by 30 minutes."

Плюси: "no redeeming quality"
Мінуси: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"

Плюси: "Nothing"
Мінуси: "The seats more comfortable."

Мінуси: "Unfriendly staff and very uncomfortable airplane. Seats were bad"

Плюси: "Service, food and entertainment."
Мінуси: "Comfort. Flight was cramped."

Плюси: "Was the Crew very rude"

Мінуси: "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Мінуси: "Free food and alcoholic beverages"

Мінуси: "The boarding Schdule"

Мінуси: "If it was on time. Over an hour late."

Плюси: "Punctuality"
Мінуси: "Comfort and food"

Плюси: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Мінуси: "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Плюси: "Cheap price with basic seats but all in good order and plenty of leg room"
Мінуси: "The check in processes was very very slow"

Плюси: "Nothing."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Плюси: "Comfortable flight"
Мінуси: "No food"

Плюси: "nothing"
Мінуси: "everything"

Плюси: "timing of arrival"
Мінуси: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"

Плюси: "The first leg of my trip was good."
Мінуси: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Плюси: "It was ok."

Плюси: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Плюси: "Nothing"
Мінуси: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"

Мінуси: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"

Плюси: "I got to my destination safely"
Мінуси: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"

Мінуси: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."

Плюси: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Мінуси: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."

Плюси: "Nothing"
Мінуси: "Flight got delayed Grumpy crow Seats not comfortable"

Мінуси: "See above"

Плюси: "Nothing"

Плюси: "Crew was very nice. Seats were comfortable."
Мінуси: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Плюси: "An early landing made my onward journey so much easier."

Плюси: "Reasonable drink choices"
Мінуси: "Where is ayran?!"

Плюси: "Nothing"
Мінуси: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"

Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Плюси: "The seats were not too tight and the food is not extensively expensive"
Мінуси: "No Internet access at Istanbul airport which isahugh issue nowadays!"

Плюси: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Мінуси: "I want to make change flight but they where not helpful"

Плюси: "Staff was super friendly and efficient."
Мінуси: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."

Мінуси: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"

Плюси: "Price"
Мінуси: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."

Плюси: "Nothing"
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."

Плюси: "Plane is ok, clean, good condition"
Мінуси: "Almost no service. Cheak in took 2 hours!"

Мінуси: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."

Плюси: "The crew was very nice and attentive."
Мінуси: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."

Мінуси: "No information flight delay until you find yourself."

Мінуси: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."

Плюси: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Мінуси: "Respect your flights and people time.."

Плюси: "we arrived the airport late but luckily the counter close 30 minutes before flight departure the ground staff help us check through baggage to our final destination-Milan"
Мінуси: "nil"

Плюси: "Nothing."
Мінуси: "Totally useless. Dirty plane, lousy service. Was ready to pay for refreshments as I had to take this low cost airline for time reasons. When trying to pay with a credit card the stewardess was telling me it was a debit card (as if I didn't know what my cards are) - after a while it appeared she mixed online and offline cards for credit and debit cards, yet she was increasingly arrogant while trying to convince me my card is a debit one. So I tried to pay cash with 100 EUR bill and she told me she was going to return the change in Turkish lira! The male steward was just standing next to the trolley without saying a word, looking afraid of his aggressive lady colleague. That's what I call customer service! The particular flight was PC861 Kuwait - Istanbul on June 17."

Плюси: "That it got me and my luggage there when scheduled"
Мінуси: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."