Пошук дешевих авіаквитків з Ніцци до Києва

"I had a smooth flight through out my journey. This time around all was well. Thank you to the team."

"My luggage was damaged"

Мінуси: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Мінуси: "Everything was great food and the plane great people"

Плюси: "All was good. Check in was smooth"

Мінуси: "Improve cabin comfortable"

Плюси: "Very poor service, the crew members were not friendly. Low quality food."
Мінуси: "Emirates have a big name in the industry but their presentation was really disappointing."

Мінуси: "We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time."

Плюси: "Lucky to have the seat free next to me otherwise not much else good."
Мінуси: "Was supposed to be a A380 but they changed the flight to 777. I only flew with Emirates to be in the more spacious A380 otherwise I’d have chosen another carrier at better price. I also paid to choose seat which naturally didn’t apply any longer and was put at very back of plane so that money was wasted. They could have at least advised but the attitude was blaze and not willing to even speak to me."

Плюси: "Service"

Плюси: "Liked everything esp the luxurious interior& the comfort of the business class"
Мінуси: "Nothing"

Плюси: "The space in the 380"

Плюси: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Мінуси: "Nothing."

Плюси: "I was able to uograde"
Мінуси: "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"

Мінуси: "Delay"

Плюси: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."

Плюси: "The airline was good, food fine, entertainment good, and seats comfy."
Мінуси: "The delay for boarding wasn't communicated good."

Плюси: "www.Web.HR"

Плюси: "Service from staff"
Мінуси: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"

Мінуси: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

Плюси: "New aircraft."
Мінуси: "Not enough storage space. Beds not the most comfortable. No wi-fi."

Плюси: "The staff were very courteous, especially Iliya. The onboarding staff were very friendly. I will definitely fly emirates again"

Плюси: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Плюси: "Overall very good"

Мінуси: "One baggage misssing, flight delay"

Мінуси: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."

Плюси: "Enough leg room, wide seads"
Мінуси: "Food was terrible."

Плюси: "Emirates is my new favorite airline. Food was excellent, flight attendants were all friendly and professional, the seats were spacious, and there was a great selection of movies."

Плюси: "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."

Плюси: "Excellent on board!"
Мінуси: "Everything was good!"

Плюси: "Crew was very nice and responsive to my needs."
Мінуси: "Entertainment system was par as other airlines but earphone jack was arcane and did not allow use of my own headset which is superior to the poor quality supplied equipment. Also the interactive touchscreen was not interacting well and at some point the screen froze leaving me without the ability to continue my movie."

Плюси: "Facilities and Crewe in business class were great"
Мінуси: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

Мінуси: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"

Плюси: "Wifi was working ok"
Мінуси: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Плюси: "Once again, the food and entertainment selections were what I liked the most about the flight."
Мінуси: "The crew were a bit impatient with the passengers. There was a lady travelling with an infant, and she was not sure how to fasten the seat belt on the baby. It seemed to me that the stewardess was impatient in dealing with the passenger."

Плюси: "Probably the loveliest airline in the sky today"

Плюси: "The crew was bery rude and not helpful at all. Worst airline we have ever used"

Плюси: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."

Плюси: "It is the best airlines in the world ."

Плюси: "Crew members including. Ground staff were good. Food & Entertainment nice."
Мінуси: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."

Плюси: "The flight was clean and well maintained"
Мінуси: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"

Плюси: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Мінуси: "There is nothing to mention that I didn't like it everything was on time."

Плюси: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Мінуси: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."

Мінуси: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Мінуси: "Staff crew was amazing"

Плюси: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."

Плюси: "Entertainment and the food"
Мінуси: "Can't think of anything I didn't like."

Плюси: "love everything about Emirates!"

Плюси: "I was given an upgrade to business class as the flight was relatively empty :)"

Плюси: "Crew was very helpful"
Мінуси: "More entertainment"

Плюси: "The service and food were good."
Мінуси: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Плюси: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Мінуси: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Плюси: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Плюси: "The meals were awesome, flight great!"

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Мінуси: "Need more leg room"

Мінуси: "seat comfort"

Мінуси: "Seats too close when leaning back"

Плюси: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Мінуси: "Free Wifi."

Мінуси: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Плюси: "Crew good"
Мінуси: "Baggage small bag forced to check"

Плюси: "crew"
Мінуси: "comfort, leg room, very crowded, overhead space jammed"

Плюси: "I was offered to check in my carry on, it was nice."
Мінуси: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

Плюси: "The flight was smooth and on time. The flight crew did everything alright."
Мінуси: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Плюси: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Плюси: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Мінуси: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Плюси: "Crew were amazing."

Плюси: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."

Плюси: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Мінуси: "The seating and leg room is quite cramped"

Плюси: "The booking to a new flight was seamless."
Мінуси: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Плюси: "Staff was attentive and friendly. Food was great. Easy boarding."
Мінуси: "N/A"

Плюси: "The Boeing 777-300ER is ether new and clean."
Мінуси: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Плюси: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Мінуси: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Плюси: "Swiss Air is great."

Мінуси: "The way the movies, needed extra parts. No touch screen"

Плюси: "Everthing was great!!"
Мінуси: "Nothing"

Мінуси: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"

Плюси: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Мінуси: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Плюси: "Even though the flight was very short, the team moved quickly through the cabin ensuring everybody had a drink and a snack. They looked quite concerned when I turned down the pretzel sandwich, so I accepted and found it quite good! Also, team made sure my parent with reduced-mobility had a good boarding and transfer experience."
Мінуси: "As always, seats are narrow. And the "neighbors" were normal-sized. The usual struggle for elbow "air-space" occurred."

Плюси: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Мінуси: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Мінуси: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Плюси: "The crew took very good care of us with food and drinks"
Мінуси: "Updates by the captain about the situation were too few, too infrequent."

Плюси: "Easy check in. Crew efficient and personal attention."

Плюси: "Excellent food. Lovely service. Departure and boarding on time."
Мінуси: "No entertainment at all. Very limited leg room"

Мінуси: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Мінуси: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Плюси: "Service and snacks are great considering really short flight"

Плюси: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Плюси: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Плюси: "Great customer service."
Мінуси: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Мінуси: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Плюси: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Мінуси: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"

Плюси: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Мінуси: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."

Плюси: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Мінуси: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Плюси: "Comfort of the flight ,very friendly staff"
Мінуси: "Nothing"

Плюси: "Same as on top"
Мінуси: "The seats"

Плюси: "We were very pleased with our flight on Swiss Air."

Плюси: "that they had new movies"
Мінуси: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Плюси: "Excellent Amount & Quality of Asian Vegetarian Food"
Мінуси: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Плюси: "Layflat bed"
Мінуси: "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"

Мінуси: "I missed it"

Мінуси: "The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough."

Плюси: "Fligh on time."
Мінуси: "The food on board."

Мінуси: "Hotel for passengers"

Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."

Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Плюси: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Мінуси: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Плюси: "Healthy food options. Clean decent seats."
Мінуси: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"

Плюси: "- Friendly crew - Good overall"
Мінуси: "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."

Плюси: "The entertainment option was pretty good"
Мінуси: "There's very limited legroom on this plane."

Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Плюси: "Good service, friendly staff."
Мінуси: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."

Плюси: "nothing"
Мінуси: "istanbole airport there was no seat for sit."

Плюси: "Boarding was on time. but food was very bad."
Мінуси: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."

Плюси: "The food and quality of the flight was incredible."

Плюси: "Confort"
Мінуси: "Took them too long to pick up the trash ..."

Плюси: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Мінуси: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."

Плюси: "Friendly good service"
Мінуси: "Istanbul changing gate to get to such long walk"

Плюси: "Nothing"

Плюси: "Convenience and price"
Мінуси: "On the flight from Kabul to Instabul the tray tables were rickity and the TV screens did not work."

Мінуси: "bus service to the plane"

Плюси: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Мінуси: "Nothing!"

Мінуси: "Two hours delay and lost baggage"

Плюси: "Fantastic food and service"
Мінуси: "Nothing"

Плюси: "great customer service!!!"
Мінуси: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Мінуси: "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."

Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."

Плюси: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Мінуси: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"

Плюси: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Мінуси: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."

Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."

Плюси: "Everything!"
Мінуси: "Nothing"

Мінуси: "Everything was high level"

Плюси: "The best part is that Kayak is asking for feed back. As for TK, the food is best."
Мінуси: "Boarding was a chaios, people cutting the line from right and left. Sad part is that the staff do not care!!! No individual seat entertainment offered on EBL flights! Old fashioned overhead monitors are available but hard to see from most seats because of size and distance!!"

Плюси: "DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food."
Мінуси: "DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing."

Плюси: "Everything from the greeting received upon entering the plane to the overall service for the entire flight was quite excellent and wonderful. A really nice perk was the kit given to all the passengers in economy class with slippers, toothpaste, toothbrush, lip cream, and eye mask - no airline does this anymore and it is to be commended. The food on both legs of my flight (New York to Istanbul to Nice and the return) was actually very good -- this was the second time I've flown on Turkish Airlines and I look forward to flying again."

Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Плюси: "Aside from the crew and their patience, nothing"
Мінуси: "Everything aside from the crew"

Плюси: "Na"
Мінуси: "Na"

Плюси: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Мінуси: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."

Плюси: "Wonderful service and amazing food."
Мінуси: "Beds weren't flat on business class. My feet were hanging all the trip."

Мінуси: "The representatives did not encourage an organized line to handle their passengers. They let people storm their office and usually helped those speaking Croatian first."

Плюси: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."

Плюси: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Мінуси: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Плюси: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Мінуси: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Плюси: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Мінуси: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Мінуси: "Tough landing and strange turbulence"

Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."

Мінуси: "This is the second time in a week Turkish Airlines are delaying my flight with no proper explanation on why this happened. Out of four flights, I had two delayed, and one was rescheduled half an hour ahead of time. Good thing I headed to the airport earlier. Turkish Airlines no more!!!"

Мінуси: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"

"The check in process was disorganized. The staff were rude. Once you get on the flight, there is no entertainment on board."

Плюси: "crew"
Мінуси: "not enough food"

Плюси: "Small plane, decent space, short flight."
Мінуси: "Legroom."

Мінуси: "Food was a little underwhelming for First Class."

Мінуси: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Плюси: "Nothing much to say. The crew was polite, kind and professional."
Мінуси: "nothing."

Плюси: "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
Мінуси: "They could have left Nice on time, or held the plane for us in Munich."

Плюси: "Everything"

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Relatively fast flight"
Мінуси: "No entertainment or perks at all. And the worst thing was that before flight, they closed us in an insulated gate especially for flights to Tel Aviv, something made out of the 1980’s with a small kiosk with cold sandwiches and “espresso” from an automatic machine, if we knew this is the case, we at least would’ve bought something to eat before entering the 80’s terminal/gate."

Мінуси: "Service was poor, lack of vegetarian food"

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Мінуси: "The gates kept changing and people were standing in line without being told how long the wait would be, or what was going on. A little challenging when you have overseas connecting flights ."

Плюси: "The crew were helpful"
Мінуси: "I had to pay luggage fees"

Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Мінуси: "Luggage lost"

Плюси: "Comfortable seats, nice they still give a snack"
Мінуси: "Nothing"

Плюси: "Efficient boarding process"
Мінуси: "Only got a cookie for food"

Мінуси: "No food or entertainment"

Мінуси: "Boarding and departure was late."

Плюси: "the flight crew were quick and responsive for any requests and polite. seems like understandable."
Мінуси: "flight being delayed in taking off but the it arrived on time as the time is covered it up during flight."

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Плюси: "Food and complimentary drinks (including wine)."
Мінуси: "Could improve the economy class boarding process (go by sections instead all at once)."

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "Flight was fine."

Плюси: "The crew was a 10. They were wonderful."
Мінуси: "I was in business class and the tv remote did not work."

Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "on time service"

Мінуси: "The flight was delayed for the conditions of the weather although it was clear and nice upon our arrival. Then the airlines did not deliver our luggage and we had to wait for it"

Плюси: "flight was on time and the crew was wonderful"
Мінуси: "Plane was"

Плюси: "There was very little if anything positive"
Мінуси: "Delays led to missing connecting flight. Delays could've been avoided. Staff were unhelpful, noncommunicative and poorly informed."

Мінуси: "I selected seats and when I got on the plane I was moved twice. The seats were very small and uncomfortable. The food was bad."

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends."
Мінуси: "Everything's was fine"

Плюси: "The staff was quite good and they knew how to treat passengers well."
Мінуси: "Not really anything to complain about."

Плюси: "Great staff and thoughtful professional attention makes travel better!"
Мінуси: "There were some spaces and I might have done a modest upgrade but not offered when asked at check in."

Мінуси: "My connecting flight was very close in time and even when I told a stewardess while I was exiting the plane, she made no effort to get me any help to arrive at my next gate faster. This resulted in my having to run to my gate after waiting on the long line at customs and I barely made my flight. Had I not been as physically able, I would have missed my flight even at my normal fast-walking pace. This should not have occurred- I should not have to run to my gate from one flight to another especially when I raised this concern to an employee of Lufthansa as well as a customs officer."

Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."

Мінуси: "Food"

Плюси: "The flight itself was fine and comfortable"
Мінуси: "It was extremely disorganized at the check-in counter. There was just a mass of people that eventually led to some lines but it wasn't even clear where the line started. In addition, the boarding itself was a mess and the plane departed late. There were no self check-in kiosks with baggage drops so people could have another option besides going to a counter and there wasn't anyone monitoring the line to make sure it was an orderly process. We were early so there wasn't an issue with waiting per se but rather with the process itself."

Мінуси: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Мінуси: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Плюси: "Nothing"
Мінуси: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Мінуси: "Food should be much better than this. Otherwise everything is ok."

Плюси: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Плюси: "Entertainment"
Мінуси: "Small space in middle seat"

Плюси: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Плюси: "Flight time was quite good"
Мінуси: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Мінуси: "Terrible food and service"

Плюси: "Efficient timely."

Мінуси: "na"

Мінуси: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Мінуси: "I missed my flight because of the delay in Zurich"

Плюси: "It was a high quality service hands down."
Мінуси: "The available entertainment choices were a little limited."

Плюси: "I liked that the plane eventually came..."
Мінуси: "That the plane was an hour late..."

Мінуси: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Мінуси: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Мінуси: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Плюси: "The whole flight was very nice"

Плюси: "It was perfect, very few people, great service"

Мінуси: "The worst airline, customer service ever"

Плюси: "the crew were very nice polite and helpfull"
Мінуси: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Плюси: "Non"
Мінуси: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Плюси: "Short flight, no major issues."

Плюси: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Мінуси: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"

Плюси: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Мінуси: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Мінуси: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Плюси: "Friendly staff"

Плюси: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Мінуси: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Мінуси: "The flight was delayed but due to efforts of the pilot we were on time!"

Плюси: "The flight was very smooth"
Мінуси: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Плюси: "The plane crew was really nice always there for my needs."
Мінуси: "The seats were uncortable my chair was very wobbly."

Мінуси: "Both flights were delayed. Food selection was poor."

Мінуси: "The seats were uncomfortable."

Мінуси: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Плюси: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Мінуси: "Nothing."

Плюси: "Expertise and effiency of the flight crew."

Плюси: "Was on partner airline Austrian Air. Very good service."
Мінуси: "At Vienna gate G31 it was difficult to hear announcements."

Мінуси: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"

Плюси: "Crew friendliness."

Мінуси: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Плюси: "All"

Плюси: "Very nice and polite crew, great service."
Мінуси: "Regular breakfast was just a muffin and nothing else :("

Плюси: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Мінуси: "I loved it all!!"

Мінуси: "Flight was delayed 2 hours after boarding"

Плюси: "Everything was wonderful ,except for the poor food."
Мінуси: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Плюси: "everything on time, good selection of movies"
Мінуси: "the food....pretty bad"

Плюси: "Never again with KAYAK. Sorry."