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Мінуси: "The TV wasn't working and the crew I asked for help didn't do anything about it"

Плюси: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Мінуси: "---"

Плюси: "Smooth from beginning to end Well done !"

Мінуси: "Delay of 1 hour, waited on the plain extra hour."

Мінуси: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

Плюси: "Nirmal"
Мінуси: "Ok"

Мінуси: "No AC"

Мінуси: "Movies didn't work well"

Плюси: "The landing."
Мінуси: "My special meal had been canceled."

Плюси: "Everything."

Плюси: "Everything perfect . Departure /arriving / check in / transfer lenth ."

Плюси: "Nothing"
Мінуси: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

Мінуси: "Boarding problems"

Плюси: "Big plane"
Мінуси: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

Мінуси: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

Мінуси: "Delay 1 hour!"

Плюси: "Same as above"

Плюси: "The quality of their team"

Плюси: "Plenty of room Nice multimedia screens"

Плюси: "Entertainment"
Мінуси: "Crew was ok"

Плюси: "Short"

Плюси: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Мінуси: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

Плюси: "A light meal."
Мінуси: "Very crowded -- good for the company. Delay in taking off."

Мінуси: "The delay"

Мінуси: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Плюси: "Great"
Мінуси: "Great"

Мінуси: "great delay without explanations"

Плюси: "service"
Мінуси: "multimedia"

Плюси: "The Crew!!!"

Мінуси: "to hot, very hot!!!"

Мінуси: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Мінуси: "The company lost my baggage"

Плюси: "Quick and nice"

Плюси: "To small area for passengers after security before boarding"

Плюси: "comfort"

Плюси: "The crew on the flight were very nice"
Мінуси: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

Плюси: "Aside from the crew and their patience, nothing"
Мінуси: "Everything aside from the crew"

Мінуси: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

Плюси: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
Мінуси: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

Плюси: "Great!"

Плюси: "Excellent and cooperative staff. It was a smooth flight."

Плюси: "The service, food, efficiency"
Мінуси: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

Мінуси: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Мінуси: "Checked bag got ruined, servie was terrible"

Мінуси: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

Плюси: "The food and service"

Плюси: "Once on board flihht was fine."
Мінуси: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

Плюси: "EVERYTHING"

Плюси: "Kind. Generous. Competent. Relaxed. Thank you."

Плюси: "The seat wasnt comfutable"
Мінуси: "I"

Плюси: "crew attentive the plane is very clean"

Мінуси: "No WiFi despite paying. No Kosher food despite ordering."

Плюси: "Everything"

Мінуси: "Entertainment"

Плюси: "The flight was on time"
Мінуси: "Seats, entertainment, crew attitude"

Плюси: "Seat was OK"
Мінуси: "Good"

Мінуси: "Any entertainment"

Плюси: "Great staff and food"
Мінуси: "Comfort was not great and no entertainment options whatsoever"

Плюси: "Crew did their best to make us happy."
Мінуси: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."

Плюси: "Same crew. Really nice flight smooth and professional"

Мінуси: "Flight got cancelled."

Плюси: "Crew was ok. Had to manage difficult passengers."
Мінуси: "No entertainment. Average food. Little space for legs."

Мінуси: "Boarding from terminal f sucks"

Плюси: "The crew were good, polite and attentive."
Мінуси: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."

Мінуси: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Плюси: "Crew was nice. Lufthansa crew is usually good, so no complaints."
Мінуси: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate."

Мінуси: "We had to fly to mun because it was delay from florence"

Мінуси: "No Entertainnment , no space , very small airplan"

Мінуси: "To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!"

Плюси: "Please continue to use newer, updated places."

Плюси: "The flight was punctual and smooth, maun concern!"
Мінуси: "no tv, no papers, food soso"

Плюси: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Мінуси: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."

Мінуси: "Being put in a distanced place for boarding"

Мінуси: "the crew was horrible and rude"

Мінуси: "the food was not kosher chicken with milk at the first flight the past was owerfull"

Плюси: "the crew kept their smile most of the time."
Мінуси: "bad weather caused problematic flight to the passangers and the crew."

Плюси: "all the flights were on time, the service was wonderfull"

Плюси: "Stressed out crew. No pillows."

Плюси: "Very nice"

Мінуси: "The business class seats is exactly like the economy seats"

Плюси: "Nothing"
Мінуси: "An hour late"

Плюси: "Great planes."
Мінуси: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

Плюси: "I like the service and food. 45"
Мінуси: "I like food and service and they had things that make it different. 48.."

Мінуси: "the seat"

Плюси: "all was perfect and helping"
Мінуси: "nothing all are fantastic"

Плюси: "None"
Мінуси: "Overall experience - will not recommend this company and will suggest another company"

Плюси: "We often fly on Lufthansa and highly recommend it!"
Мінуси: "There was no movie..."

Мінуси: "The same as above"

Мінуси: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."

Мінуси: "No entertainment Slow boarding"

Мінуси: "the seat. not suitable for a business category"

Плюси: "Lufthansa was really comfertable company, really good price and i'd so much."

Плюси: "the food was good,the crew was effective"
Мінуси: "the sits can be more comfortable"

Плюси: "Good pilot and staff and service"
Мінуси: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."

Плюси: "Very nice crew"
Мінуси: "Boarding and take off was late, probably the fault of destination airport"

Мінуси: "The meal was served rather slowly. I think there ius a place for improvement there."

Мінуси: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"

Плюси: "Got the seat that I paid extra for ,,,"

Плюси: "Everything was OK"

Плюси: "Crew was great, on time flight, clean plane."
Мінуси: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Плюси: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Мінуси: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Плюси: "Overall a nice and good flight"
Мінуси: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Мінуси: "When its rain we shouldn’t walk to the air plain"

Плюси: "The socks offered in business were comfortable and nice looking. The red wine was good."
Мінуси: "The food was just average and the seat not too comfortable"

Плюси: "Customer care was super supportive"
Мінуси: "Inflight sandwiches"

Плюси: "Great airline"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Fantastic gate agents!"
Мінуси: "The food was terrible."

Плюси: "Comfortable seat, great crew."
Мінуси: "Flight delayed, no USB port and no entertainment"

Плюси: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Мінуси: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Плюси: "The seat was a little uncomfortable but the crew were amazing."

Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"

Мінуси: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Плюси: "The crew"
Мінуси: "Seat comfort"

Плюси: "My seat"
Мінуси: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Плюси: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Мінуси: "No downsides at all"

Плюси: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Плюси: "The crew!!"

Мінуси: "No reading light in my seat..."

Мінуси: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Плюси: "Crew where awesone and the choice of entertainment was fantastic"
Мінуси: "Seats way to close together"

Мінуси: "Very slow service at checkin, was not even available when I arrived at the airport"

Плюси: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Плюси: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Мінуси: "No complaints about anything."

Плюси: "Everything excellent. Comfortable seats in business."

Плюси: "Sound was broken on my TV set!"
Мінуси: "Called stewardess twice to assist. No response!"

Плюси: "Nice to have a wrap for the snack."
Мінуси: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Плюси: "Good service onboard, good food. On time."

Мінуси: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Мінуси: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Мінуси: "Amesterdam airport employee was really rude"

Плюси: "Comfort economy well worth the extra."

Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Плюси: "Boarding/unboarding"
Мінуси: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Плюси: "That we didn’t crash"
Мінуси: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Плюси: "The crew were pleasant"

Плюси: "Nothing"
Мінуси: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Мінуси: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Мінуси: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Плюси: "I was upgraded to Buisness so, no complaints"
Мінуси: "No Marlboro light cigarettes on the duty free shopping cart"

Плюси: "They were awesome."

Мінуси: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Плюси: "Night flight so no entertainment allowed sleeping"
Мінуси: "Kosher food could be improved"

Плюси: "Good and plenty of food available."
Мінуси: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Плюси: "Special treat for King's Day Friendly crew"
Мінуси: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Плюси: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Мінуси: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Плюси: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Мінуси: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Плюси: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Мінуси: "The stinky guy behind me, but that's not the airline's fault."

Мінуси: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."

Плюси: "That we landed safely"
Мінуси: "Flying with other company"

Плюси: "Quick flight, comfortable seats"
Мінуси: "Very, very stressful transfer"

Мінуси: "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"

Плюси: "Sufficient space between front seats"

Мінуси: "The Odessa airport is confusing for departure but good arrival area"

Мінуси: "Everything is perfect you can take this flight"

Мінуси: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."

Мінуси: "flight was delayed 4 hours"

Мінуси: "deley"

Плюси: "Everything was excellent"
Мінуси: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"

Мінуси: "Better punctuality"

Мінуси: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

Мінуси: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"

Плюси: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
Мінуси: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"

Плюси: "Everything was OK exept few things"
Мінуси: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."

Мінуси: "They lost my laguage."

Плюси: "Modern new plane, efficient plane crew"
Мінуси: "Chaotic boarding, seats have very little support, no food or entertainment"

Плюси: "The crew"
Мінуси: "Change gate"

Мінуси: "late departure"

Плюси: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Мінуси: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

Плюси: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
Мінуси: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."

Плюси: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Мінуси: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"

Мінуси: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."

Мінуси: "My luggage didn’t arrive. Plane left with a delay."

Плюси: "Costs like regular flight feels like low cost"

Мінуси: "I don't like to seat by the window, and I couldn't change it by on line..."

Плюси: "it was a short flight"

Плюси: "Crew was fine."
Мінуси: "Not a comfortable seat, no food and no entertainment."

Плюси: "Pleasant crew"
Мінуси: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."

Мінуси: "None efficiante boarding resulted in delay"

Плюси: "Seats were full recline and very comfortable. Nice large windows."
Мінуси: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."

Мінуси: "very inconviniebt seats"

Плюси: "Not 1 thing !!! Bad.bad.bad"
Мінуси: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"

Плюси: "The crew was nice, and the pillows was OK."
Мінуси: "All the rest, including the wait for the airport bus, and the noise at the flight"

Мінуси: "Shitty service on board"

Плюси: "Crew nice, polite"
Мінуси: "Fly time allways not on written agreed"

Плюси: "Nothing (except the safe landing)"
Мінуси: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."

Мінуси: "no food was served, only water. no entertainment was offered."

Плюси: "Nice and soft landing."
Мінуси: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."

Плюси: "I had my row to myself."
Мінуси: "No problems."

Плюси: "Airplane was super old, no tv, food was horrible"

Плюси: "Getting iff"
Мінуси: "Overcrowded Poorly organized"

Плюси: "I like that I flew on a relatively modern plane."
Мінуси: "The flight was delayed for 2 hours."

Мінуси: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

Плюси: "food prices, all on time"
Мінуси: "entertainment"

Мінуси: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

Мінуси: "You sold me no lagge ticket, and than charged extra"

Плюси: "The food!"
Мінуси: "The layover but that's not in your control so no worries!"

Мінуси: "The seats are squeezed, no space for normal legs. you have to wait a long time for a glass of water. I AM NOT FLYING WITH THEM ANY MORE"

Плюси: "Very friendly"

Плюси: "yes. It was perfect."

Плюси: "Not much to say here. It was a short flight, and it went smoothly."
Мінуси: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Плюси: "Nice stuff."
Мінуси: "Probably teleportation?"

Мінуси: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."

Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Плюси: "Big space to front seat"
Мінуси: "offer drinking water"

Мінуси: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Плюси: "The airplane was brand new. The crew was very friendly"

Плюси: "everything was good enough"
Мінуси: "I would like a meal and drinks on the board"

Плюси: "Small compliment from Air France was lovely and unexpected"

Мінуси: "Horrible customer support"

Плюси: "Simple no frills airline"

Плюси: "Yes"
Мінуси: "Trips"

Плюси: "Crews on Air France are outstanding!"
Мінуси: "Baggage was lost and was delivered 2 days later."

Мінуси: "would not check my bag to final destination"

Мінуси: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"

Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Плюси: "most of the crew were polite and helpful"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

Плюси: "Nothing."
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Плюси: "Newer plane for this stretch."

Плюси: "Short flight"
Мінуси: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."

Мінуси: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"

Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Плюси: "Pleasant crew, efficient boarding, flight was on time"
Мінуси: "No in-flight service"

Плюси: "They waited for transit passengers Were helpful"

Плюси: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Плюси: "Flight was short and sweet, no problems to report."

Мінуси: "Charging 30 Euros to check in at the airport is lunacy."

Мінуси: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"

Мінуси: "An extra fee is charged if you don't check-in online."

Плюси: "Nothing"
Мінуси: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."

Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Мінуси: "No food or entertainment."

Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Плюси: "It got me from point A to point B."
Мінуси: "Seat was uncomfortable and next to an odorous toilet."

Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."

Мінуси: "Who charges for coffee, jeez"

Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."

Плюси: "Quick boarding once the plane finally arrived. Planes are new."
Мінуси: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."

Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."

Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"

Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Плюси: "Efficient"
Мінуси: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

Мінуси: "Boarding tool a lot of time. We departed late"

Мінуси: "Riga to vilnius delayed 2 hours"