Пошук дешевих авіаквитків з Одеси до Лос-Анджелеса

Мінуси: "Good service no delayed"

Мінуси: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Плюси: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Плюси: "Smooth from beginning to end Well done !"

Плюси: "Like flying first class"

Плюси: "It was the best"
Мінуси: "The best"

Мінуси: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Плюси: "The food was good and the entertainment was fine."
Мінуси: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

Мінуси: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Мінуси: "Seats are not comfortable you end up with bad neck pain"

Мінуси: "Extra extra and private security passing from Istanbul airport"

Плюси: "Nothing"

Плюси: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Мінуси: "The seats are cramped just like any other airline."

Плюси: "I'm happy and will continue to fly Turkish."

Плюси: "Everything"

Плюси: "Good service"
Мінуси: "Departure delay"

Плюси: "Entertainment"
Мінуси: "Flight was delayed 2 hours before take off."

Плюси: "Service and food is good, crew is helpful"
Мінуси: "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."

Плюси: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Мінуси: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."

Мінуси: "More service with flight attendants walking around to offer drinks would have been better"

Мінуси: "Very hot inside the plane"

Плюси: "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"

Плюси: "It was great. I told everyone about it."

Мінуси: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Плюси: "Flight crew was pleasant."
Мінуси: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."

Плюси: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Мінуси: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Плюси: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Мінуси: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Мінуси: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Плюси: "Every thing was ok"
Мінуси: "Nothing"

Плюси: "I liked the food and the crew and the entertainment."
Мінуси: "I didn't like the trip two hours late."

Мінуси: "boarding the treat you like animals"

Плюси: "Service on board was terrible..."

Плюси: "Quality experience all the way around"

Плюси: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"

Плюси: "Appreciated the lights being dimmed, to make it more restful."
Мінуси: "Would have enjoyed ice with the juice, or colder beverages."

Плюси: "Everything."

Плюси: "Appreciate highten security checks giving "secured" feelings to passengers."
Мінуси: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Плюси: "Food"

Плюси: "Leg rooms are much smaller compare to other airlines."

Плюси: "The food, the service and entertainment!"

Плюси: "they are good thank you very mush"

Плюси: "Good flight with plenty of entertainment and food!b"

Плюси: "Food was ok Service in plane was good"
Мінуси: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"

Плюси: "that we got to check in 2 bags"
Мінуси: "-lost one of my bags"

Плюси: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Мінуси: "Too little leg room. My knees touched the seat in front."

Плюси: "Very bad experience i have to think twice before I book airfare now !!"
Мінуси: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"

Плюси: "Plane seats were comfortable."
Мінуси: "Got sick from food. Stewardress skipped over me for service."

Мінуси: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Плюси: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Мінуси: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."

Плюси: "Seat was comfortable and the food was decent."
Мінуси: "Strippers"

Мінуси: "Crew was not very friendly, the lack of customer service is evident."

Плюси: "Flight on time"
Мінуси: "UAL sucks, as expected."

Мінуси: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."

Плюси: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight crew was extra nice, even accommodating requests that gave them extra-work. Economy passengers were treated like first class in terms of service and solicitude of the crew. Headphones, blankets, pillows were offered free of charge, so we’re the food and drinks, and there was a good selection of movies and music. On a 770$ ticket, mind you! The crew will come by repeatedly to check if passengers desired some more wine or coffee, offered water and juices on a tray several times outside the regular service times, and cared for the families with children. Thumbs up!"
Мінуси: "The warm food was a bit unappetizing, the potatoes for instance were black, but there is nothing that the crew could do better than offer to replace it. Such graceful approach to a little inconvenience!"

Плюси: "Great departure time. Super comfortable even in coach."
Мінуси: "The second meal was a bit skimpy and not so tasty."

Плюси: "Flight on time. When you are able to get a hold of flight attendants, they do take note of your requests."
Мінуси: "Entertainment kept freezing up and needed reboot. Crew didn’t answer to the call-for-attendant signal"

Плюси: "Premium economy seats make a huge difference in terms of comfort. The Vegan pre-selected meal was way better this leg of the trip than the LAX to FRA trip. Entertainment was good too."

Мінуси: "The service"

Мінуси: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Плюси: "Nothing really. KLM or LOT are way better."
Мінуси: "Get your own food or you will stay hungry. 12 hours flight with 2 crappy meals served with no option of getting anything else except candy bars or pretzels."

Плюси: "It is so nice to flight on board a plane were the staff knows what to do."

Мінуси: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."

Плюси: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Плюси: "Outstanding cabin crew."
Мінуси: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Плюси: "As usual, good customer service."
Мінуси: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."

Плюси: "On time-well organized!"

Плюси: "The people behind me had made a tent to shade themselves. Main offenders of the heavenly light were those random people who would open their window. So I guess there is not much I want Lufthansa to do about that."
Мінуси: "Their needs to be a window somewhere for us center-of-the-plane people to take pictures"

Плюси: "Crew service and positive attitude"

Плюси: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Мінуси: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Плюси: "Service was execellent"
Мінуси: "The entertainment system and charging didn't work but they did give me a voucher for 100 Euros to spend."

Плюси: "THE VIDEO OF THE FLIGHT THE WHOLE TIME. THE SMOOTH SMOOTH FLIGHT. THE FOOD AND WINE. THE SERVICE."

Плюси: "row 34 bulkhead was good leg room (I am 6'4")"
Мінуси: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Плюси: "The downstairs lavatories are genius!"
Мінуси: "Nothing!"

Плюси: "Crew was nice"
Мінуси: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."

Плюси: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Мінуси: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."

Мінуси: "1 hour between flights meant a very hectic transfer."

Плюси: "Service was very good."
Мінуси: "Pasta was so so."

Мінуси: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Плюси: "Really NOTHING!!!"
Мінуси: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Плюси: "This is how to run an airline. Ausgezeichnet!"

Плюси: "Same as above"
Мінуси: "Same as above"

Плюси: "NOT MUCH. LEFT, GOT THERE ON TIME. SMOOTH FLIGHT."
Мінуси: "SEATED, TREATED LIKE CATTLE. VERY UNCOMFORTABLE DUE TO NARROW SEATS. GAVE US TWO MIDDLE SEATS IN FOUR-SEAT CENTER. WANTED $35/EA TO PRESELECT SEATS, ONE-WAY. NEVER AGAIN IF I CAN HELP IT....."

Плюси: "Service,entertainment, and food. Easy check in"
Мінуси: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."

Мінуси: "See above"

Плюси: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Плюси: "short hop--good"

Плюси: "Great"

Мінуси: "More current movie selection would be nice."

Плюси: "all"
Мінуси: "overall service"

Плюси: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Плюси: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Мінуси: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Плюси: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Мінуси: "I started to get hungry between meals."

Плюси: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Мінуси: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Мінуси: "Cramped seating in Economy"

Плюси: "The food was nice."
Мінуси: "12 hour flights in general not the most comfortable."

Плюси: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Мінуси: "Everything went smoothly."

Мінуси: "the person sitting next to me, barefooted the whole flight with nasty toes"

Мінуси: "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."

Мінуси: "Food is looking not fresh and quality is cheep ...."

Плюси: "The cleanest of the airport and the airplane"
Мінуси: "The 15 hours layover"

Плюси: "Entertainment players"
Мінуси: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Плюси: "Crew"
Мінуси: "My wife and I were separated by six rows. Unacceptable!"

Мінуси: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Мінуси: "Terrible food and service"

Плюси: "Clean aircraft, polite crew."
Мінуси: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Мінуси: "Staff is not friendly, does not offer assistance or ask if you need anything."

Плюси: "Nothing at all."
Мінуси: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Мінуси: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Плюси: "On time take off"
Мінуси: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Плюси: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Мінуси: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Плюси: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Плюси: "Special kosher meal was good!!!"
Мінуси: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Плюси: "There werecseats available at gate area to wabit for plane."
Мінуси: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Плюси: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Мінуси: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Плюси: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Мінуси: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Мінуси: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Плюси: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"

Плюси: "The stewardess is very polite and accommodating n"
Мінуси: "Nothing"

Плюси: "Staff was friendly, flight was on time"
Мінуси: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Мінуси: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Плюси: "Short flight and got a snack"
Мінуси: "Boarding was a hassle"

Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."

Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Плюси: "The air crew service"
Мінуси: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Плюси: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Плюси: "Super friendly"
Мінуси: "No entertainment"

Плюси: "The rep was able to get me on Air France instead."
Мінуси: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Плюси: "easy boarding"
Мінуси: "bad seating. you previously provided a comfort kit but discontinued it."

Плюси: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Плюси: "The crew was super nice"
Мінуси: "Not enough food during the long flight"

Плюси: "Left on time - arrived early"
Мінуси: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Плюси: "Boarding was easy, on time"
Мінуси: "Crew's attitude for any request was snobby and harsh"

Плюси: "Seats were comfortable Bathrooms clean"
Мінуси: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Плюси: "My flight from Vienna to Warsaw was fine."

Плюси: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Мінуси: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Плюси: "see above"
Мінуси: "see above"

Плюси: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Мінуси: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Плюси: "Good service, nice staff (better than US carriers easily)"
Мінуси: "2.5 hours to receive baggage - this might be on LAX"

Плюси: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Мінуси: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Плюси: "Good food, lots of movies, flight attendants friendly"
Мінуси: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Плюси: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Мінуси: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Мінуси: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Плюси: "Staff are pleasant and competent."

Плюси: "Made it there safely."
Мінуси: "Not much space in the seats on the flight especially for 10 straight hours."

Плюси: "Short flight"

Плюси: "Crew was very friendly and helpful"
Мінуси: "Should have more movie choices"

Плюси: "everything on time, good selection of movies"
Мінуси: "the food....pretty bad"

Мінуси: "I had no notification about luggage fee in airport upon registration."

Плюси: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Мінуси: "No suggestions."

Плюси: "Information sharing by pilots and crew. Economy class leg room is good."
Мінуси: "All good up to the level"

Плюси: "The crew was professional & friendly"
Мінуси: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Плюси: "economy plus seats were nice, great movie selection, especially international movies"
Мінуси: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Плюси: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Мінуси: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Плюси: "Very professional"
Мінуси: "Lost luggage"

Мінуси: "Staff rude and short"

Плюси: "the drinks"
Мінуси: "seat reservation. having to pay for luggage...."

Плюси: "The flight crew was so friendly and the food was really good."

Мінуси: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Плюси: "My seat"
Мінуси: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Плюси: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Мінуси: "Long haul flight made pleasant by KLM"

Мінуси: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Плюси: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Мінуси: "Transfer point needs upgrade."

Мінуси: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Плюси: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Мінуси: "Except for the man next to me - great!"

Плюси: "Everything was clean and well organized."
Мінуси: "The flight was delayed 1 1/2 hours."

Плюси: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Мінуси: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Плюси: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Мінуси: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Плюси: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Мінуси: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Плюси: "Great on board service from a very professional crew."
Мінуси: "Can't think of a thing."

Мінуси: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Плюси: "Professional crew. Good boarding."
Мінуси: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Мінуси: "Flight was cancelled."

Мінуси: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Плюси: "Wifi on Board"
Мінуси: "Nothing"

Мінуси: "infotainment was down. Lost my luggage the flight was delayed"

Плюси: "Fast boarding"
Мінуси: "The entertainment system wasn’t working for the whole 10 hour flight."

Плюси: "Crew"
Мінуси: "N/a"

Мінуси: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Плюси: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Мінуси: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Мінуси: "The streaming service didn’t work"

Плюси: "Lovely staff, good food, great movies."

Плюси: "The cabin crew were pretty good. That's about all that was good."
Мінуси: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Мінуси: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Плюси: "Arriving more or less on time"
Мінуси: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Плюси: "Timing & efficiency. Good food though only a sandwich."
Мінуси: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Плюси: "Nothing"
Мінуси: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Плюси: "I was upgraded to Buisness so, no complaints"
Мінуси: "No Marlboro light cigarettes on the duty free shopping cart"

Плюси: "Loved this 747! Crew was professional and food was very good."
Мінуси: "We had a long wait (25 minutes) at the gate because we were early."

Плюси: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Мінуси: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Плюси: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Мінуси: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Плюси: "Wide selection of entertainment, food was good."
Мінуси: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Плюси: "Good and plenty of food available."
Мінуси: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Плюси: "Quick and efficient flight. Crew very organized. Great language skills"

Мінуси: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company."

Плюси: "Crew. seat. Quality of flight"
Мінуси: "Just keep as is"

Плюси: "Good food, good service and arrived before schedule."
Мінуси: "Nothing"

Плюси: "Plane was newer and the cabin crew were courteous."
Мінуси: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Мінуси: "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"

Мінуси: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"

Плюси: "Comfortable plane, good entertainment and very good food."
Мінуси: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."

Плюси: "Sufficient space between front seats"

Плюси: "Roomy, offered water"
Мінуси: "Food selection"

Плюси: "Crew was great."
Мінуси: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."

Мінуси: "The Odessa airport is confusing for departure but good arrival area"

Мінуси: "Everything is perfect you can take this flight"

Плюси: "good entertainment choices"
Мінуси: "my pre-arranged seat was changed without notice."

Плюси: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Мінуси: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."

Мінуси: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."

Мінуси: "After purchasing two tickets we had to sit in different places on the plane, one is all the way in the front, other all the way in the back"

Мінуси: "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."

Плюси: "Crew provided great service."

Мінуси: "Not delete"

Мінуси: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"

Плюси: "the crew was really amazing!"

Плюси: "The cabin staff was very friendly and attentive. The boarding process was efficient (the long time it took was owed to the large crowd entering the plane in a Boeing 787), the entertainment programme is not overwhelming, but adequate."
Мінуси: "The flight was delayed by almost three hours at a most uninspiring airport. The information on the delay came rather late. Although I managed to reach my connecting flight, my luggage did not. (It was sent after, though, with the next machine and reached my late the same night in the hotel.)"

Плюси: "Crew"
Мінуси: "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"

Мінуси: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Плюси: "Overall it was a good flight"
Мінуси: "Some passengers arrive late 1 hour from transfer flight, but meantime plane crew started relocating existing passengers to different seats without checking if the seat is available, and that created chaos."

Мінуси: "Food and not enough entertainment"

Плюси: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Мінуси: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Плюси: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Мінуси: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."

Плюси: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Мінуси: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."

Плюси: "Good"

Плюси: "Not much."
Мінуси: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."

Мінуси: "Super"

Плюси: "Comfortable, civilized"

Плюси: "Friendliness"

Плюси: "Flight on time... arrived on time.... food was great...."

Плюси: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Мінуси: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Плюси: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Мінуси: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Плюси: "I can't give any review, because I cancelled my flight."

Плюси: "Price of tickiet"
Мінуси: "Service"

Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"

Плюси: "Great cabin crew, everything on time, love 787 Dreamliner on long flights. Good food"
Мінуси: "Slow and hectic boarding in Warsaw"

Плюси: "Airplane was super old, no tv, food was horrible"

Плюси: "Decent new airplane. Nothing else really stands out"
Мінуси: "Economy class is not as comfy as Turkish. Food is decent, not good. No free beer :'( Too few movies and some equipment doesn't function well"

Плюси: "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Мінуси: "I have nothing bad to say."

Плюси: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Мінуси: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."

Плюси: "It was very pleasant flight"
Мінуси: "Crew atmosphere"

Плюси: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Мінуси: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."

Мінуси: "Bathrooms"

Мінуси: "Check in staff was unprofessional and extremely rude."

Плюси: "I like everything, except toilets."
Мінуси: "Toilets were too dirty. Crew must clean them continuously during the fly. But they didn't. They was unhappy about this duty. When we landed there were toilet paper on the floor even outside the toilets."