Знайдіть дешеві авіаквитки Львів – Торонто Пірсон Інтернешнл

Мінуси: "Yes"

Плюси: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Плюси: "Excellent service for affordable price"
Мінуси: "Flight was delayed"

Мінуси: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."

Плюси: "On time and comfortable flight"
Мінуси: "No suggestions"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Плюси: "the crew was good. The seat were not comfortable"
Мінуси: "food could have been tastier"

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Мінуси: "Personal and service were grea!"

Плюси: "Best service, food, seats, space, amenities."

Плюси: "Crew. Food wasn’t bad."
Мінуси: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Мінуси: "Missed this flight due a layover and had to wait in the airport overnight."

Плюси: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Мінуси: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Плюси: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Мінуси: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Плюси: "I liked food, drink, service and entertainment."
Мінуси: "I disliked seat, a bit."

Плюси: "The cabin crew was very kind. The kofte tasted good."
Мінуси: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Мінуси: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."

Плюси: "A lot of great movie options. Food was good."
Мінуси: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Плюси: "Flight attendants are super friendly and helpful. The food was excellent."

Мінуси: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Плюси: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Мінуси: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Плюси: "Crew is amazing food is good plane is clean and comfortable"

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Плюси: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Плюси: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Мінуси: "I have nothing to complain about. I did not at any time feel disappointed about anything."

Мінуси: "Flight was canceled and I missed all subsequent connections"

Плюси: "Cabin crew was pleasant."
Мінуси: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Плюси: "The food was good and the entertainment selection was good."
Мінуси: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Мінуси: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Плюси: "Food was excellent."
Мінуси: "Can't think of anything."

Плюси: "Nothing"
Мінуси: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."

Плюси: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Плюси: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Мінуси: "Terrible service, unhelpful staff on flight and in airport."

Плюси: "Staff on plane were friendly and respectful"
Мінуси: "Landing was rough , boarding gate is isolated from amenities"

Плюси: "The crew was friendly. The entertainment package was good."
Мінуси: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Плюси: "Food and entertainment are great"
Мінуси: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."

Плюси: "I liked the service and the food."
Мінуси: "It could have been on time flight."

Плюси: "There's nothing to like when the Federal Aviation administration bans direct flights from US to Istanbul, Turkey"
Мінуси: "I hate that KAYAK sells me this package and after collecting their commission the only customer support is to direct me to subcontractors which in turn direct me to the airline which in turn NEVER PICKS THEIR F*CKING PHONES UP!!! BAD BAD BAD CUSTOMER SERVICE #NEVEREVERKAYAK"

Мінуси: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Плюси: "Plane was clean. Good food, nice details. Nice variety of entertainment."
Мінуси: "Entertainment system stopped working with about 2.5 hours left in flight."

Плюси: "- The in-flight comfort kit with slippers, lip balm, sleep mask and socks - The complimentary wines and spirits, along with anytime snacks - Courteous and patient flight crew - Good selection of entertainment on the personal screens"
Мінуси: "- cramped seats (but probably not any smaller than any other airline) - earbud sound quality - boarding process seemed to take a while, but again, probably not any longer than any other airline"

Плюси: "Nothing."
Мінуси: "abc..."

Плюси: "Moved into business class much more leg room"
Мінуси: "Nothing"

Плюси: "The seat was comfort"

Плюси: "Great Cabin Service, Great Food, timely arrival and departures."
Мінуси: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Плюси: "quality of plane"
Мінуси: "check in takes 30 minutes since my visa was in old passport"

Плюси: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Плюси: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Мінуси: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Мінуси: "Broke my bagage"

Плюси: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Мінуси: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Плюси: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Плюси: "Food quality was good, and movies had a great selection. Boarding went quickly."
Мінуси: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Мінуси: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Плюси: "Merci pour gentillesse"
Мінуси: "Merci"

Мінуси: "Never made it"

Мінуси: "food could have been better especially "breakfast"."

Плюси: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Мінуси: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Плюси: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Мінуси: "Nothing"

Мінуси: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Плюси: "boarding area was bit confusing"

Плюси: "New planes, friendly staff, decent space even for economy, great food"

Мінуси: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."

Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Плюси: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Мінуси: "Nothing"

Плюси: "There was good in flight entertainment"
Мінуси: "The food was barely edible. I'm glad to have brought a snack in my bag."

Плюси: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Мінуси: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Плюси: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Мінуси: "economy: The chairs were ok but I've had better ones."

Плюси: "Nothing"
Мінуси: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."

Плюси: "Entertainment system, food. Crew was great."
Мінуси: "Delayed boarding and artival to YYZ"

Мінуси: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Плюси: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Мінуси: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Плюси: "Friendly crew"

Плюси: "Staff were fantastic!"
Мінуси: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."

Мінуси: "Not enough leg room I am 6ft 3 tall"

Мінуси: "Gate distances were too far away and passport control in Munich is not organized"

Плюси: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Мінуси: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."

Плюси: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Мінуси: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."

Плюси: "Everything!"
Мінуси: "Nothing!"

Плюси: "That there was a flight from Toronto to Minneapolis."
Мінуси: "It was really cramped and small. The gate was far away from everything and cold."

Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Мінуси: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Мінуси: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."

Плюси: "Nothing horrible experience"
Мінуси: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"

Мінуси: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Плюси: "The flight attendance were nice."
Мінуси: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."

Мінуси: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."

Плюси: "Nothing"
Мінуси: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Плюси: "Attendents were very warm and friendly. The pillow, blanket, water and headphones at the seat were a nice welcome."
Мінуси: "No reading light that I could control."

Плюси: "The upgrade to business class"
Мінуси: "Not Applicable"

Плюси: "The seats were comfortable, crew was attentive."
Мінуси: "The selection of movies was pitiful. We sat and waited for food service to deliver half of the catering order that they didn't load at first. The flight was an hour behind take off time because of late connections And then we had to wait for catering??? Not very professional."

Плюси: "Nothing, and I am suing you"
Мінуси: "Unprofessional, terrible, kayak does not response to mails and customers concerns"

Плюси: "The crew was thoughtful and attentive The bathrooms w ere kept clean and supplies were refilled promptly"
Мінуси: "the boarding method was redundant. we waited 5.5 hours to to check in and there were no refreshment arvailable within a reasonable distance"

Плюси: "Stewards dis perfect job"

Плюси: "Seat was very comfortable. Crew was great."

Плюси: "Service was very good"

Мінуси: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Плюси: "Why the 3 hours delay?"
Мінуси: "Be on time"

Плюси: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Мінуси: "Overhead space on plane was very limited."

Плюси: "Short flight"

Плюси: "Nothing. See below."
Мінуси: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Плюси: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Мінуси: "I wish there was an option of a sandwich vice sweet or pretzels."

Плюси: "Nothing!"
Мінуси: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Плюси: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Мінуси: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Плюси: "The flight was short and got us there"
Мінуси: "This was not business service. The seats were uncomfortable, virtually no leg room."

Плюси: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Мінуси: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Плюси: "It was perfect, very few people, great service"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Мінуси: "Reschedulle of my journey to next day, everything tat followed"

Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"

Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"

Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Плюси: "Very organized airline. Friendly staff."

Плюси: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Плюси: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Мінуси: "."

Мінуси: "Food I think getting worse."

Плюси: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Мінуси: "Mediocre breakfast. Entertainment wasn't great."

Плюси: "Good food, lots of movies, flight attendants friendly"
Мінуси: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Мінуси: "The departing time is quite bad 4:20 in the morning"

Плюси: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Плюси: "The actual flight was professionally well-handled"
Мінуси: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Плюси: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Мінуси: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Плюси: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Плюси: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Мінуси: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Плюси: "The female attendants were nice."
Мінуси: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Плюси: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Мінуси: "Entertainment on board was useful"

Плюси: "The food was excellent and the business class layout was perfect."
Мінуси: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Плюси: "Staff was pleasant and competent"
Мінуси: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Мінуси: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Плюси: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Мінуси: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"

Плюси: "Crew was very friendly and helpful"
Мінуси: "Should have more movie choices"

Плюси: "Food and entertainment"
Мінуси: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Плюси: "The good and service"
Мінуси: "No TV screen"

Плюси: "Flight was cancelled. Had to wait in the airport with kids."

Мінуси: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Мінуси: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"

Плюси: "Boarding was on time and the crew were great. The food was quite good too."

Мінуси: "I had no notification about luggage fee in airport upon registration."

Плюси: "I liked the extended leg room in front row of economy class."
Мінуси: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."

Плюси: "Finally good seats"

Плюси: "Crew was fine."
Мінуси: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."

Плюси: "Seats were comfortable"
Мінуси: "Rude crew,delays all the time"

Плюси: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Мінуси: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"

Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"

Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"

Мінуси: "there is always a delay... the movies on the moniter needs to be updated..."

Мінуси: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."

Плюси: "good entertainment choices"
Мінуси: "my pre-arranged seat was changed without notice."

Мінуси: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Плюси: "Food was good"
Мінуси: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Плюси: "Same as above."

Плюси: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Мінуси: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Мінуси: "Poor quality of announcements in Warsaw for boarding times."

Мінуси: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Плюси: "Entertainment"
Мінуси: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Плюси: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Мінуси: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Плюси: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Мінуси: "Long flight hours."

Плюси: "Food/drink options"
Мінуси: "Boarding process. Flight delayed"

Плюси: "OK small flight to warsaw from Lviv"
Мінуси: "Took too long the flight to Lviv and my luggage never made it on the flight."

Плюси: "30 minutes late on boarding. No communication for reasons"

Плюси: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Мінуси: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."

Плюси: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Плюси: "The flight starts 2,5 hours later."

Мінуси: "Long baggage unloading time"

Плюси: "Flight attendants were very helpful."
Мінуси: "The flight was delayed by 30 min. There was no announcement to passengers on the matter."

Плюси: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Мінуси: "Nothing to mention."

Плюси: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Мінуси: "There was no food. Only for a money."

Плюси: "crew was very good and friendly"
Мінуси: "vegetarian meal contained no protein"

Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Мінуси: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Плюси: "getting snack & drinks without charge"

Мінуси: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Плюси: "Very efficient, professional and friendly"

Плюси: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Мінуси: "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Плюси: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Мінуси: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Плюси: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Мінуси: "I like everything! No dislikes!"

Плюси: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Мінуси: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Плюси: "Everything"

Плюси: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Плюси: "very friendly personal"

Плюси: "The flight was smoothe"
Мінуси: "Boarding was a mess and is always a mess"

Плюси: "Everything went vey smoothly and politely. Very pleased."

Плюси: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Мінуси: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."

Плюси: "Very helpful staff during boarding very good dinner"
Мінуси: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"

Плюси: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Мінуси: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."

Плюси: "This was a one hour flight. It was fine."
Мінуси: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."

Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."

Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."