Baggages took forever !!!
Rude staff through the experience. Extremely warm cabin temperature during the flights with no seemingly capable of addressing this.
The ticket price is reasonable, the Istanbul Airport is amazing .New clean fun have everything you need it even the shoping price is great, inside the airplane is modern and clean ,the crew the clean the Bathroom after every passenger due to covid, also the give you PPE package to stay clean and safe, the crew staff are organized and friendly, the food is fresh and delicious, I recommend Turkish airline for any one need easy trip from the begging to the end. Thank you kayak for the great 👍 ticket price. Love it.!!!
Плюси: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Мінуси: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Плюси: "Very professional and polite crew"
Мінуси: "Flight attendants have limited English fluency."
Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."
Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"
Мінуси: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."
Мінуси: "Personal and service were grea!"
Плюси: "I was impressed by how Turkish Air treated me when I missed my connecting flight in Istanbul It was confusing to say the least but once I got to the right location they could not have been any friendlier, kinder, or gracious My hats off to Turkish Air THANK YOU"
Мінуси: "It was a tight space and they kept giving me things (pillow,blanket, slippers and socks, and headphones) that I didn’t need or have room for I appreciate the thought Return trip I’ll be more aware and decline what I don’t need"
Плюси: "Food was really nice"
Мінуси: "Crew wasn't caring, poor service"
Плюси: "The crew was very nice"
Мінуси: "The seats are so small, no leg room at all. I'm 5'7 so I'm not that tall but my knees were very close to the seat in front of me. The mans sitting next to me had broad shoulders so during the entire flight he was on my seat. Which I didn't mind because I know he could not help it since the seats were so narrow. I would never fly Turkish airlines international again and would tell people not to as well."
Плюси: "The crew was nice I had good seats"
Мінуси: "The kosher food was bad"
Мінуси: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Мінуси: "They didnt load a special meal (child) that I had requested for my two year old. Luckily we had packed extra food. They returned that car seat all wet at SFO. Didn't even have the decency to put a plastic cover on it. Overall I found the crew lacking any warmth and the service was mediocre at best. The food was below average. Overall highly disappointed. I had assumed that Turkish would be like it's other middle Eastern airlines line Emirates or Qutar but they are not. I would take my business elsewhere"
Плюси: "The entertainment, the food, the free wine."
Мінуси: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
Мінуси: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"
Мінуси: "Movies didn't work well"
Плюси: "The flight attendants were amazing. The entertainment. And the comfortability"
Мінуси: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
Плюси: "Baggage allowance of two 23 kg checked bags each. Meals very good including specially ordered vegan ones."
Мінуси: "Delays in boarding and takeoff from Istanbul to Boston caused flight to arrive 1 hour late which messed up ground arrangements. This may have been because of new Turkey - USA visa issue which just took effect. Refueling was also late. Note: the Istanbul airport is quite dated; restrooms at airport not very clean."
Плюси: "Staff was friendly"
Мінуси: "Seats too narrow and no leg room."
Плюси: "I was upgraded to first class. Awesome flight. Great food"
Плюси: "I liked everything."
Мінуси: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Плюси: "The food"
Мінуси: "Was late"
Мінуси: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Плюси: "Everything except they always arrive late. The food served was actually good. They have cut back on the food and beverages which they serve. But unlike Delta they serve more than water."
Плюси: "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
Плюси: "Plane was clean and comfortable, staff were professional"
Мінуси: "Flight was delayed about an hour"
Мінуси: "There was no personal monitor to watch movies during the flight"
Плюси: "Crew are always available and helpful"
Мінуси: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
Плюси: "Boarding was orderly"
Мінуси: "No entertainment"
Плюси: "Good flight. Food was nice!!!"
Мінуси: "On my flight to Greece the wheel on my suitcase was broken. I tried to address this on the day of my departure & was told it's too late to put in a claim. This was a bit upsetting to me. I didn't realize that a wheel had broken until I left the airport. On the way to where we we're staying the 2nd wheel broke, thus I had to drag my suitcase the rest of the way."
Плюси: "The food- did they have a chef on board?!!"
Мінуси: "The boarding to the US wasn't fun. 1) the men had to go first and then the women... culture shock. And then 2) double screening for everyone because of trump's travel policies."
Мінуси: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."
Мінуси: "boarding the treat you like animals"
Плюси: "Seat comfortable good leg space"
Мінуси: "Food quality and selection of items and taste"
Мінуси: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Плюси: "I love the food, the airline crew was excellent. The entertainment was great as well."
Мінуси: "The checking crew from Jfk airport was mediocre."
Плюси: "Crew were very nice and professional."
Плюси: "Entertainment center was great, also food was very good."
Мінуси: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."
Плюси: "The service"
Мінуси: "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"
Плюси: "Almost everything"
Мінуси: "Landing was not smooth enough"
Мінуси: "The flight tracker was the only thing we could watch on this flight."
Мінуси: "They left my bagage in Estambul"
Плюси: "Good movies to watch and food was also pretty good"
Плюси: "All very nice"
Мінуси: "Boarding was unorganized."