Пошук дешевих авіаквитків з Львова до Берліна

Мінуси: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"

Мінуси: "there is always a delay... the movies on the moniter needs to be updated..."

Плюси: "Being on time, clean airplain"

Мінуси: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."

Мінуси: "Late boarding, late in arrival, not so great service"

Мінуси: "Not delete"

Плюси: "It was ok"
Мінуси: "Teleportation"

Плюси: "The crew was disappointing."
Мінуси: "I had to beg for a blanket, and other basic service."

Мінуси: "wormer salon"

Плюси: "Eweyting was fine."
Мінуси: "Boarding et WAW was 30 min.deleyd,additional waiting and deicing was one hour so we departed at 18.50 instead 26.50.Aircraft instead of Boeing 787 was barowed Airbus 433 from Airitalia-much les comfortable plane."

Плюси: "OK small flight to warsaw from Lviv"
Мінуси: "Took too long the flight to Lviv and my luggage never made it on the flight."

Мінуси: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Мінуси: "a worst ever trip"

Плюси: "The flight starts 2,5 hours later."

Мінуси: "Long baggage unloading time"

Мінуси: "Super"

Плюси: "Good, entertainment, excellent crew"
Мінуси: "Seats are too narrow"

Плюси: "It was delayed, making me late for the connecting flight"

Плюси: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Мінуси: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Мінуси: "Crew moved extremely slow despite a delay. (E.g. we could have departed sooner if they moved quicker and were more organized. Boarding process was poorly managed and chaotic. Total lack of communication about the delay. Missed our connecting flight due to the delay and had to beg for info about how to get a new flight."

Плюси: "Flight attendants were very helpful."
Мінуси: "The flight was delayed by 30 min. There was no announcement to passengers on the matter."

Мінуси: "There was no food. Only for a money."

Плюси: "crew was very good and friendly"
Мінуси: "vegetarian meal contained no protein"

Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Мінуси: "Personal entertainment is buggy"

Мінуси: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Плюси: "getting snack & drinks without charge"

Мінуси: "the comment for the AMS -WAW flight segment applies here as well."

Мінуси: "Very bad boarding experience... We were not issued boarding passed for all legs of the journey at the beginning. At the last leg, we were provided separate seats. Boarding staff extremely rude and unfriendly. Not one person (apart from the in-flight personnel) wore a smile."

Плюси: "Very efficient, professional and friendly"

Плюси: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Мінуси: "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Плюси: "The crew was very attentive."
Мінуси: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Плюси: "Very timely and organized."

Плюси: "Everything was okay! Thank you LOT!"

Плюси: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Мінуси: "I like everything! No dislikes!"

Плюси: "Very pleasant."

Плюси: "it was fine and my luggage arrived"
Мінуси: "seats no food"

Плюси: "very friendly personal"

Плюси: "New dream liner from Boeing."
Мінуси: "Food."

Плюси: "everything was so smoothly coordinated from the moment I checked in at the self-check computers through security right on to the boarding gate. LOT staff at destination domestic airport (early morning), displayed outstanding professionality assistance. Boarding was so swiftly executed - I was pleasantly, surprised. What a great experience flying LOT Polish Airlines, domestically. Keep it up, Exceptional!"
Мінуси: "There actually wasn't​ anything in particular that stuck out as a negative during this trip, whatsoever."

Плюси: "Everything went vey smoothly and politely. Very pleased."

Плюси: "This was a one hour flight. It was fine."
Мінуси: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."

Плюси: "Wide, comfy seats, nice crew, good food"
Мінуси: "Poor selection of movies"

Мінуси: "Kayak listing indicated this would be a 737, have wifi, power and in-flight entertainment. Plane was Embrair XR that had a whopping 10 rows of economy despite being a 7-8 hour flight over the Atlantic! No wifi, no power and the "entertainment" was an iPad with 10 obscure movies loaded on it. Seating was so limited, and online checkin so poor was stuck with a middle seat. Only positive on this flight was the friendly crew members. False advertising all around otherwise."

Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."

Плюси: "Totally uneventful is the best way to fly."
Мінуси: "I can think of no additions unless inflight massages and foot rubs are options;)"

Мінуси: "When I arrived in Poland to catch the second leg of my flight they tried to bump me from the flight stating that it was overbooked and I had not checked in. Well imagine my shock because I had CHECKED IN when I arrived to the airport in Split for my first flight on this airline. My bag was checked all the way through to New York so there was no indication that they had not confirmed me on the flight. I plan to follow up with the airline as needless to say I had a horrible experience fighting with them to get on my flight that I paid $700 for one way. Unacceptable."

Плюси: "Everything was great, except the food which was a bit weird."

Плюси: "Smooth flight. Perfect service."

Плюси: "Helpful"
Мінуси: "Better reading material"

Плюси: "Not much to say here. It was a short flight, and it went smoothly."
Мінуси: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Мінуси: "Flight attendant didn’t smile @ all, it was like we are on her way."

Плюси: "Nice stuff."
Мінуси: "Probably teleportation?"

Плюси: "Clean airplane nice pretty stewardess in short dress."
Мінуси: "Probably private jet whit hot tub."

Мінуси: "The crew might be greeting passengers onboarding."

Мінуси: "Sēdvieta neērta un nepiemērota gulēšanai."

Мінуси: "One Toilet for a full plane with 150 passengers...."

Мінуси: "Being on time"

Мінуси: "At least a complimentary glass of water or juice in Economy."

Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"

Плюси: "Big space to front seat"
Мінуси: "offer drinking water"

Плюси: "The airplane was brand new. The crew was very friendly"

Мінуси: "no food or water in economy - for a 5 hour flight."

Плюси: "Food offered on flight even though short trip"
Мінуси: "Was delayed so being on time"

Мінуси: "Horrible customer support"

Плюси: "Yes"
Мінуси: "Trips"

Плюси: "Instructions for connected flights at airpotr were clear"
Мінуси: "Connection time 10 minutes instead of planned 30"

Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Мінуси: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"

Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Плюси: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Мінуси: "See above."

Мінуси: "SEVERELY DELAYED"

Плюси: "On time boarding and departure. Clean plane and friendly staff."
Мінуси: "Nothing, all was good."

Мінуси: "An extra fee is charged if you don't check-in online."

Мінуси: "I needed to cancel the flight a month before, and I got no refund"

Плюси: "We arrived safely. Bilingual staff."
Мінуси: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Плюси: "Enough said"

Плюси: "good"
Мінуси: "good"

Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."

Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Мінуси: "surprised i had to pay for coffee"

Мінуси: "Who charges for coffee, jeez"

Плюси: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Плюси: "Moved up to First class section."
Мінуси: "No refreshments"

Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"

Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Плюси: "On time"
Мінуси: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Плюси: "Smooth flight"

Плюси: "I did not fly"

Плюси: "Seats are ok but unable to recline"
Мінуси: "Keep up the good work"

Плюси: "Crew were very professional"
Мінуси: "The seats"

Плюси: "The flight was fine"
Мінуси: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Плюси: "לעלכלהלכ"
Мінуси: "עלכללט"

Мінуси: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Мінуси: "not charge me for carry on luggage"

Плюси: "Friendly crew"

Плюси: "Good flight, easy check-in, direct 4 hour flight"
Мінуси: "Seat not inclining."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Плюси: "Prices on in flight purchases"
Мінуси: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Плюси: "Once boarding started it was very fast and flight left shortly after"
Мінуси: "Seats are very uncomfortable"

Плюси: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Мінуси: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Мінуси: "Changing in luggage information was annoying"

Плюси: "On time without any delay"
Мінуси: "Satisfied"

Плюси: "On time departure"
Мінуси: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Плюси: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Мінуси: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Плюси: "All and all great value for the money"

Мінуси: "2 hrs late and we missed all our following connections as a result."

Плюси: "The crew was very nice. The flight was ok"
Мінуси: "Not much of a food choice.."

Плюси: "Staff was nice and felt bad for their company’s policy."
Мінуси: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."

Плюси: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Мінуси: "Everything was good"

Плюси: "Staff"
Мінуси: "Extra charges. £35 to check bags in"

Плюси: "Plane new & in good condition"
Мінуси: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Плюси: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Плюси: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Мінуси: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Мінуси: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Плюси: "Standard service , even was late come almost in time"
Мінуси: "Was a bit late"

Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Плюси: "The crew are always lovely,very professional,helpful and make us feel welcome"
Мінуси: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"

Мінуси: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Мінуси: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Мінуси: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."

Плюси: "Nothing"
Мінуси: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Мінуси: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Плюси: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Мінуси: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no free water"

Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no water free"

Плюси: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Мінуси: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Плюси: "The crew in the plane"
Мінуси: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Плюси: "Flight was on time unlike outward trip which was just under 2 hrs late"
Мінуси: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."

Мінуси: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Плюси: "The weather was nice."
Мінуси: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."

Мінуси: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"

Плюси: "Magazine was pretty good. Staff were smiley and nice."
Мінуси: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."

Плюси: "There really isn't a lot to like except the base ticket fare."
Мінуси: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."

Мінуси: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Плюси: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Мінуси: "no chance to be better, I think its all Passenger should expect only its will be worse"

Плюси: "Even though I had a middle seat with no legroom (I'm 6ft7), it was still more comfortable than the Easyjet aisle seat I had outbound. The seat backs are plasticky but at least they are thin and don't encroach on your leg room."
Мінуси: "departure gate area was standing room only"

Плюси: "Not super comfortable"
Мінуси: "Snacks/Drinks for free"

Мінуси: "It was late. Usual hearding us into pens like cattle . Hurry up and wait"

Мінуси: "A bit more space but for the price you can’t really complain"

Мінуси: "They need to stop changing the luggage options"

Мінуси: "Never made the flight due to the previous flight being very late Eventhou that Norwegian sir that I will never use again lied about delay time , they said 50 min and ended up being 3 hours"

Плюси: "Punctuality, quick check in procedures."

Плюси: "The flight was fine"
Мінуси: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"

Плюси: "Yes on time."
Мінуси: "Fine."

Плюси: "The price of the ticket"
Мінуси: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"

Мінуси: "55 Euros to check in at gate!!!!!!! Never again"

Мінуси: "i realize you're a budget airline, but the flight was horrible. the seats were incredibly uncomfortable, and i could not recline them. the smell of the toilet was present in the entire plane. beverages (coffee, tea and water) should be provided for free, especially water. there was absolutely no organization in the airport in sofia, everyone just pushed and shoved to board. very poor experience."

Мінуси: "Plane was an hour and a half late showing up and taking off."

Плюси: "Absolutely nothing!!!"
Мінуси: "RyanAir is THE absolute WORST airline in the entire world!!! Ripped me off of almost $200.00! I will never ever use them again."

Мінуси: "Slow, uncomfortable system of mass boarding."

Плюси: "The flight departed on time and arrived early. Pleasant staff, no fuss. Just what you want from a flight."

Плюси: "Easy boarding, cheap, quick and comfortable"
Мінуси: "paying extra for 20 kg luggage"

Плюси: "Flight on time, very polite crew and the average experience you expect from Ryanair."
Мінуси: "The whole luggage handling is a nightmare. If you fly with just one luggage, be prepared to have to take everything you care from it and hold it close to your chest, as Ryanair will probably try to check your luggage."

Плюси: "Nothing"
Мінуси: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."

Мінуси: "We already paied "name change fee"100euro. But We had to charge 100euro again. I dont understand why they did"

Мінуси: "Flight left late and arrived late. Very dissapointing."

Плюси: "The flight was delayed. No one took charge of boarding. Passengers talked over announcements."

Мінуси: "Small seats"

Плюси: "The staff were extremely cheerful and put themselves out to make sure I had a comfortable flight. It appeared nothing wasn't to much bother. Flight was on time. Very organised."

Плюси: "Seat was comfortable"
Мінуси: "Charges to print boarding pass was extremely high and the system was down so took way too long to get resolved. Made for a very poor experience. Boarding process was an awkward mess."

Мінуси: "I am very disappointed from the service offered by ryanair. I've paid priority and seat. And in the end went on board with others and stayed on normal seat, which supposed to be with extra space. Very unhappy."

Мінуси: "Due to a technical problem of the aircraft a site inspection was needed. - While waiting, the lead flight attendent, Anikó was chit-chatting in Hungarian with some passengers, sharing different information in an unacceptable, non-professional manner (how often and why Ryanair flights are delayed, how passengers act in such cases, she only had 2h sleep the previous night, etc). A disgrace both for the airline and her profession!"

Плюси: "Seats were more spacious then expected."
Мінуси: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"

Плюси: "Effective service point A to B. Flew from Hamburg Manchester and seated 17A. Leg room good on the exit row."
Мінуси: "New slimline seats will be difficult for anything more than 2 hours"

Плюси: "It would have been good to know in advance that checking a bag would cost half as much as the flight itself. But why did I have to check in online then stand in line to be told to stand in a second line to pay for my bag only to stand in the same line again to actually do the check in? Why? When it was done I asked the agent where to go to find the gate and he only waived on the next customer. I didn't seem to be worth his attention."
Мінуси: "Customer service"

Мінуси: "Excessive delay; no explanation; no apologies; bad customer service; loud airplane; non-curteous crew."

Плюси: "Head steward was very solicitous of my husband who was experiencing first signs of food poisoning. Allowed him to stand at front while passengers were boarding to get fresh air. Checked on him several times during the flight."
Мінуси: "Overcrowded and no leg room. Knees were up against the back seat of seat in front. There was NO SOAP in any of the three toilets! When I asked attendant the apologized but didn't have any. Gate person pulled us out of boarding line to make us check our bags even though our bags were smaller than most everyone else's carryons. We were the only ones that were checked. Can't help but feel that we were profiled as Americans.traveling."

Плюси: "Fast and efficient"
Мінуси: "The hard seat backs"

Плюси: "Loved the new plane and good crew, though we could not understand the announcer's English! Wild! They were nice enough, but the announcements were unintelligible. Not good in an emergency situation."
Мінуси: "As above the poor English from main flight attendant (purser?)"

Плюси: "NOTHING!!!!!"
Мінуси: "We pay 135 euros por Boarding Passed and a piece of luggage very small. What an INSULTED!!!!. We felled abused and assaulted. NEVER more... What a mistake. We are Frecuently Travel around the world and we telled that to aour friends. Again????...No Thanks!!!"

Мінуси: "i was charged for still water. you are flying in a pressurized cabin for over an hour, and you don't feel obligated to offer them the most basic of services, like water. when will you begin to charge for using the toilets?"

Мінуси: "sit up straight"

Плюси: "The ride wasn't bumpy, The pilot was careful and the weather was nice."
Мінуси: "Not enough leg room."

Плюси: "Most of the crew were hard working, pleasant and the flight came in slightly early"
Мінуси: "There was a cabin services director (or whatever his title was) who clearly liked the sound of his own voice. He kept going on and on about how bad the weather was in London and how sunny it was in Portugal. He mentioned rain and snow in London and suggested that people booked a return flight to Portugal in the twenty-five minutes available to them in London after the plane had landed. One joke about the sun versus the rain might have been acceptable but to raise it again ad again just became irritating and an abuse of the PA system. He shouted Halleluja amongst other things when trying to get money out of people for the Ryanair charity. If he wants to be a professional comedian he should change his profession as he was just annoying people and he stopped the flight from being relaxing,"

Плюси: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Мінуси: "Rough landings but not sure if that's due to aircraft model."

Плюси: "Cheap"

Мінуси: "Besides being really uncomfortable for various reasons, like the endless security procedures, the crew's bad manners and lots of other annoying things that really baffled me like making people stand in line for half hour before boarding (why?), at the end of the day you have to take into account that Stansted + Ryanair means adding an extra hour to what you would normally take for a flight and a lot of stress, not only for what aforementioned but also for the constant feeling of potentially being ripped off with additional charges like late check in and baggage size."

Мінуси: "Cramped seats did not recline; all drinks, including water, had to be paid for; plane did not have a jet bridge and passengers had to walk up and down stairs to embark and disembark. This airline takes No Frills to an entirely new level."

Плюси: "Punctuality"
Мінуси: "Low quality seats"

Мінуси: "The flight was delayed for an hour without any explanation"

Плюси: "On arriving at London, Gatwick, for our trip to Dublin, discovered that Ryanair wanted 105 pounds sterling for our luggage for the 3 of us. That was a surprise I did not appreciate as was not highlighted on their website when I made the reservations. Also, the lift to allow our daughter, in a wheelchair, access to the plane was broken and her Mom and I had to help her carefully and with a lot of effort up the plane 20 step ramp from the tarmac to the plane's rear door. Not fun at all. Rick Sickles"

Плюси: "Was lucky to have a spare seat even the plan was almost full. Good service ."
Мінуси: "Plane was late again . Only 40 minutes but seem to be a pattern."

Плюси: "cheap, easy, simple, cordial"
Мінуси: "i don't like my knees touching the seat in front of me. i don't like loud announcements selling me things, especially when i'm trying to sleep. it's fine to sell food and whatever else but please don't turn crew announcements into adverts."

Плюси: "Price"
Мінуси: "Extra charges for everything. This is a cheap alternative if you are only traveling with a carry on"

Плюси: ".. crew was not friendly or helpful"
Мінуси: "seat were broken down and not comfortable"

Плюси: "as normal the crew were great!"

Плюси: "Good"
Мінуси: "Like"

Мінуси: "I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice ."

Мінуси: "Food"

Плюси: "The price what good, and 2 free checked bags."
Мінуси: "They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet"

Плюси: "I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular."
Мінуси: "I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both."

Плюси: "Nice to be bumped up to premium class. Lots of space. Friendly attendants and amazing food."
Мінуси: "It was really hot and stuffy"

Мінуси: "Departure was delayed but no one informed passengers until well past boarding time was set"

Плюси: "The flight left and arrived on time."
Мінуси: "We fly a lot. But this was our first time flying UIA. Thank goodness it occurred to me to do the online check-in (which, by the way, did not work from my phone; I had to ask the hotel lobby to lend me a computer) because they charge you a fee if you do not arrive with a printed boarding pass. They also weigh your hand luggage and if it is over 7kg (which is nothing!) they force you to pay 70 euro to check it in. We had to pay 140 euro for our 2 check-in bags anyway, because apparently the tickets we bought did not include check-in luggage. Mind you, when I booked our flight nowhere did it indicate I would need to pay for luggage, and when I did the online check-in it also did not state I should or could pay for luggage. Other passengers said that their flight to Lviv included their checked bags, but they got charged for the luggage when flying back out of Lviv. One young man who was already ready to board was told to go back out to check in his hand luggage because it was too heavy (although he had already been allowed through to security with his hand luggage)... and the “scientific” method for showing it was too heavy was the man at the gate simply lifting it and deciding it was past the limit. The lady at the info counter, when we had to pay for our luggage, was extremely rude; in my husband’s words, she was “uniquiley unqualified for a position involving customer service”. So... the ticket itself from Lviv to Kraków might have been affordable, but the airline finds creative ways to make you pay through your nose. We would have actually saved money (and stress) by booking a direct flight with a different airline (or taking the train!). Hopefully UIA will ”get with the times” and become more transparent about their charges, as well as find more qualified customer service representatives. Ukraine is a lovely country and many of the people coming through are seasoned travelers. If the airline continues to make it difficult for flyers, many may choose not to return. This was a short flight, but not even drinks were served."

Плюси: "Nothing"
Мінуси: "Flight was an hour delayed with no explanation!!! We were standing in the non-air conditioning bus for an hour!!! We almost missed our flight to US from Frankfurt! Also, they are going through passenger's standing in line for bording with the weight mesuring your carry-on's and requesting to pay for any extra kilo!!! Please stay away from this airline as far as you can!!!"

Плюси: "Great flight!!!!!"
Мінуси: "Nothing"

Плюси: "It's a direct flight to Kyiv and was the cheapest when I was buying. Passengers with kids have priority boarding which was great as it's a late night flight."
Мінуси: "The plane is old and the seats are extremely tight. They had no pillows, no eye shades or toothpaste to offer even upon request! No entertainment system - no screens in the seats. The food was very basic and for wine, they charge 3 eur/bottle! No USB ports to charge or electricity outlets - so even if you have a tablet to entertain yourself - it only lasts until the battery dies."

Плюси: "New aircraft, good food, lots of entertainment options, wonderful stewardess'."
Мінуси: "Not enough coffee served."

Плюси: "Got from Lviv to Kiev"
Мінуси: "Seat suitable only for midgets, overheated jet, UIA gate agent forced me to ground check a bag despite the fact that it fit inside their "sizer" - then ground crew put it in a puddle on the ramp when we got to Kiev."

Плюси: "Delayed 6 hours refused to honor a lunch ticket and ride as hell across the board. I will never ever ever fly them agajbv"
Мінуси: "100% rude and horrible"

Мінуси: "They charged me $20 extra for not conforming my flight two days in advance"

Плюси: "On time departures despite snowy conditions."
Мінуси: "Only drinking water was provided on the shorter flight and food and drinks on longer flight were overpriced. Mobile check-in ap has very small text and zooming is not available to read it."

Плюси: "It was a very smooth flight, lots of leg room, and attentive stewardesses."
Мінуси: "The plane was very chilly for some reason."

Плюси: "Affordable"
Мінуси: "The seat where very uncomfortable, no leg room."

Плюси: "Flight are very punctual"
Мінуси: "At the Kayak booking site was not any information about laggage. For the "Laggage fee information" I was redirected to the UIA site where was wrong information relevant for 2012y. Then I've got a very high extra fee for my laggage."

Мінуси: "They tried to charge me about 75 dollars per bag going from warsaw to Kiev, and thanks to a rule that my personal item and carryon combined had to be less than 7 kilos that no other airline has, wanted to charge me an extra 75ish dollars for this. They also charged me 10 dollars to print my boarding pass and wanted 2 euro for a Pepsi on the plane. All in all, that great ticket price I got ended up being the worst deal possible. WAW check in staff were rude as well."

Мінуси: "The baggage fee was almost as much as the flight cost."

Плюси: "I liked the price and the times of the flights. I also like that they allow 2 checked bag weighing 50 pounds and under."
Мінуси: "The planes are old from the 70s 80s...There is very little leg room, no over head compartment space. i had to check my carry on, there was no more room."

Плюси: "I do like that crew were very welcoming and nice to passengers. An airplane was completely booked and I barely found a space for my carry on. it was a short flight and all of us were served water and drinks. I did not order food, but I saw other passenger did and they were pleased."
Мінуси: "I did not like that many passengers were inpatient and were pushing others. I guess they had never been educated how to fly with stress free mode."

Плюси: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew, helped us with short connection."
Мінуси: "NO ONE TOLD US BEFORE DEPARTURE ABOUT 7KG HANDBAG LIMIT!!! When we came to the airport we discovered that UIA has 7 kg hand carrying item limit. We would expect 10 kg at least..."

Плюси: "I would prefer to do a regular check-in at the counter."
Мінуси: "I don't like that UIA checks me in automatically,then makes me to standon general line for baggage drop off and that I don't have any choice of seats at the registration."

Мінуси: "there were no personal screen but a central screen for about 5 rows and not only that, they didnt even give us headphones to see the movie that no one want to see everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

Мінуси: "No entertainment specially for kids , old planes"

Плюси: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Мінуси: "I bought business class ticket. Instead of business class seats on this flight they have regular economy seats without foot rest and minimal recline. In 3 and 3 configuration they do put anyone in the middle seat. No individual TV in business class. No access to business lounge in Astana because UIA does not have contact."

Плюси: "First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline."
Мінуси: "Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late."

Плюси: "Old plane's for the price of a European airline with new plane's"
Мінуси: "Their scales to weight the luggage are fixed to show more than actually is to overcharge the extra weight even my hand luggage was overcharge even that I came all the way from Mexico Madrid London.... and without any troubles on the connections but here it is a scam very unfriendly staff I felted humiliated will try to avoid this airline in the future as more as possible"

Мінуси: "I was put on standby and had no seat until boarding was almost over. Not acceptable"

Плюси: "There seemed to be more leg room in the economy class than usual."
Мінуси: "No outlets to charge electronics, in flight entertainment, or free beverage service."

Плюси: "There seemed to be more leg room in the economy class than usual."
Мінуси: "No outlets to charge electronics, in flight entertainment, or free beverage service."

Мінуси: "I had a 12 hour bad service. No food or entertainment."

Мінуси: "Movies content was totally inappropriate for public, especially with the children. It was dirty, evil, stupid, ungodly... I so could watch something clean, beautiful and educational..."

Плюси: "It just worked out !!!!!!!!!!"

Плюси: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Плюси: "The staff was very pleased and professional"
Мінуси: "Boarding and the food on the board and at the airport"

Мінуси: "Nothing, very bad flight Airline to much bad"

Плюси: "The service and the food was very good ."
Мінуси: "The seats is very bad and small and it was business class ."

Плюси: "Nice crew friendly, tidy & clean"
Мінуси: "Nothing to add for service as it was a short flight Overall good airline"

Плюси: "Sevices"
Мінуси: "No comment overall good"

Плюси: "They upgraded us to first class last minute without us asking."
Мінуси: "They only opened the check in counter a half hour before the flight. we couldnt check in online. We waited in line for a good 2 hours. The flight was delayed about an hour. There was no effort to try to get us checked in quicker."

Плюси: "A good flight for the price paid"
Мінуси: "Timing was not the best. Too early in the morning."

Плюси: "Comfortable seating Helpful crew"
Мінуси: "although it was a 3-hour flight, no meal or refreshments were offered!"

Мінуси: "Gus stuff"

Мінуси: "NEVER HAPPENED. READ ABOVE."

Мінуси: "Evetything"