Пошук дешевих авіаквитків з Києва до Туреччини

Плюси: "Everything is good"
Мінуси: "😍"

Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Мінуси: "entertainment, comfort"

Мінуси: "Delayed without explaining?"

Мінуси: "The entertainment system didn’t work at all the whole long haul flight"

Плюси: "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Мінуси: "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."

Плюси: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Мінуси: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."

Мінуси: "Not delete"

Плюси: "The crew was disappointing."
Мінуси: "I had to beg for a blanket, and other basic service."

Мінуси: "More communication about flight delays at the airport."

Плюси: "the crew was really amazing!"

Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"

Плюси: "Crew is very professional. Good water and nice little snack."

Мінуси: "Crew was having dificulty communicating in English."

Мінуси: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Плюси: "Crew!"
Мінуси: "Small air craft"

Плюси: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Мінуси: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."

Мінуси: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."

Мінуси: "arrived one hour late to krakow and my baggage was sent to warsow"

Плюси: "The plain was delayed more than three hours"

Плюси: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Мінуси: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Плюси: "LOT does great with boarding, food, and entertainment. The food is very tasty and plentiful. The boarding process is smooth and the people are very nice. And the selection of movies and TV is very broad, and the equipment works well."
Мінуси: "The crew on the plane are short with passengers and don't seem to go out of their way to make passengers comfortable. This lack of effort stands out very much in the background of super-uncomfortable seats on Dreamliners. There is relatively much less space available for passengers between rows and between seats themselves. It makes long flights exceptionally painful, especially for people who are not extra small or young. I have gotten to the point that I choose to fly different airlines even if that means a bit more money and an extra stop because I cannot handle 8 or 9 hours on the Dreamliners, especially when the flights are full."

Плюси: "Friendliness"

Плюси: "Overall the flight was pleasant - the Bombardier is a great plane - there was enough leg room and space. I had a lovely view of the Tatra mountains. Captain made a couple of announcements and kept us informed of flight time, progress and so on. No complaints at all."

Плюси: "Very good pilots, good flight without any noise or air pockets."
Мінуси: "The flight back departed in a delay of 40 minutes, we lended very late."

Мінуси: "None efficiante boarding resulted in delay"

Мінуси: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Плюси: "The legs room"
Мінуси: "The food was bad"

Мінуси: "entertainment didnt work tray tables broken"

Плюси: "Nothing"
Мінуси: "I bought tickets for LOT Polish Airlines and we travelled with Blue Air. Romanian low cost airline (share code). Will never ever fly with LOT."

Плюси: "Flights ran on time."
Мінуси: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Мінуси: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Мінуси: "no luggage"

Плюси: "Absolutely nothing"
Мінуси: "We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy"

Мінуси: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"

Плюси: "Worst coustemer service"
Мінуси: "No one can offer help whether online or onboard"

Мінуси: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Плюси: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Мінуси: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Плюси: "On time and a comfortable flight."
Мінуси: "Nothing"

Мінуси: "Crew hospitality"

Плюси: "Cabin crew were at least apologetic after the delays and shambolic boarding process (see below)."
Мінуси: "Chaotic flight that was delayed due to overbooking and the failure to deal with it in any competent way. An apparently overbooked flight led to a cascade of errors - there seemed to be a total breakdown in communication between the gate/services team and the ground crew, etc. as to where the extra passengers came from and what could be done with them. They even admitted to their being many misunderstandings among the LOT staff themselves as they struggled to rectify the situation. The worst outcome was that we got trapped in the bus, right outside the plane, for 30 minutes. They had sent us to board while back at the gate they were still arguing over who should actually be on the plane. During this time there was no sign of the cabin crew at all. After 10 minutes or so the driver left to go and have a chat with some of the ground ops team and we were left on our own as the windows steamed up and small children started to cry. The whole thing was an appalling exercise in miscommunication - both between staff themselves and between staff and passengers."

Плюси: "Their online boarding passes failed to work at TSA. Instead of apologizing for the issue, they refused to give us paper passes so we missed the flight."

Мінуси: "Baggage fees"

Плюси: "Poland!"
Мінуси: "Not much."

Плюси: "I traveled on this airline few years ago, and there was always room for improvement. This trip was a very pleasant surprise. Departures and arrivals were on time, excellent service, good entertainment aboard, and what a great, comfortable airplane (Dreamliner B 787)."

Плюси: "Flew from Cracow via Warsaw to Venice. Short flights. Absolutely stunning views (sunny day) of mountains."
Мінуси: "Ungodly early start from Cracow then 4 hours layover in Warsaw with absolutely nothing to do. UGH. Food and entertainment is nonexistant on LOT European flights. Onetime snack and basic drink service (no apple or orange juices). Oh, and use of propeller airplanes should be forbidden on commercial flights. We are in jet era, aren't we???"

Плюси: "Smooth flight"
Мінуси: "We were late into Chicago causing me to miss connections. I was forced to rent a car for a one way drive back to Grand Rapids."

Плюси: "Entertainment was good. food was free"
Мінуси: "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"

Плюси: "Service, attention, every single detail was perfect while the flight."
Мінуси: "Nothing to say at this point"