Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Харкова до Києва
Авіакомпанії Windrose, Ukraine International Airlines та Bulgaria Air не стягують зборів за внесення змін та скасування бронювання на рейси з Харкова до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Харкова до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва з Харкова протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до Харкова — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва з Харкова за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Seats are ok but unable to recline"
Мінуси: "Keep up the good work"
Мінуси: "Gate announcement was only a few minutes before cut off!!"
Плюси: "Absolutely nothing"
Плюси: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Мінуси: "6 hours delay due to bad weather."
Плюси: "The cheap fares"
Мінуси: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Мінуси: "Weirds sounds near first rows -- like compressor working or something"
Плюси: "The crew was so helpful and nice"
Мінуси: "I was happy with everything"
Мінуси: "The flight was delayed for 40 min"
Плюси: "Good airport . Punctual flight ."
Мінуси: "Was delayed"
Мінуси: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Плюси: "The flight arrived ten minutes early at our destination."
Мінуси: "Extremely small and uncomfortable seats even for a small person."
Мінуси: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Плюси: "The price"
Мінуси: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Мінуси: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Плюси: "Staff was nice and felt bad for their company’s policy."
Мінуси: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Плюси: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Мінуси: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Мінуси: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Плюси: "Space. Priority Boarding"
Мінуси: "Strong bad smell. One hour late for departure."
Плюси: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Мінуси: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Плюси: "Excellent pilot"
Плюси: "Staff were generally sweet & approachable."
Мінуси: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Мінуси: "long time wating in bus to get plane"
Плюси: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Мінуси: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Мінуси: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Плюси: "Price and schedule. Going on time with no delays. Good value for money."
Мінуси: "Very hard on baggage policy"
Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Мінуси: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Плюси: "Price price price"
Мінуси: "Messy boarding"
Плюси: "was on time"
Мінуси: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Мінуси: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Плюси: "I liked that I got to my destination in one piece."
Мінуси: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Мінуси: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"
Плюси: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Мінуси: "The flight departed around half an hour late."
Плюси: "It was quite good at boarding, quick and efficient (from/to)."
Мінуси: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Мінуси: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Мінуси: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Плюси: "No food or entertainment on this flight,"
Мінуси: "I found the luggage allowance confusing"
Плюси: "I will never take flight with this company again!!!!! The worst ever shame on you"
Мінуси: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Плюси: "It was simple, every thing was fast in the airport."
Мінуси: "Small airplane it was a bit choked."
Плюси: "Nice new plane and caught up time even though it was late leaving left Luton late"
Мінуси: "Left late"
Плюси: "The crue was excellent."
Мінуси: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Плюси: "The whole thing from start to finish was excellent"
Плюси: "All was fast and organized."
Мінуси: "Could be goo to have water free in flight."
Плюси: "Quick boarding and arrived early."
Мінуси: "The seat was very very small for an average size human and the seat belt was on max.. No social distancing between seats"
Мінуси: "I wasn't on this flight. I wasn't able to cancel or refund it."
Плюси: "Flight was 30 minutes faster than schedule"
Мінуси: "Info about snacks and duty free purchases on board."
Мінуси: "First of all, we've had to pay registration fee 55 Euros each, just because we didn't check in online! What the hell is that? Secondly, the seats that I paid for were not available! Lousy service..."
Плюси: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Мінуси: "for RyanAir to be more human and humane and caring ..."
Плюси: "Excellent value."
Мінуси: "Random seating allocation is a farce."
Мінуси: "The flight was okay but 40 minutes late due to issues at Hamburg Airport. I.e. the problem was not with the actual flight or with Ryanair."
Плюси: "Row 2 lots of lw"
Мінуси: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."
Мінуси: "I don't mined the flights it is the long walk to the plane."
Мінуси: "Check in and lagged bag"
Плюси: "On time"
Плюси: "Helpful staff especially with disabled access."
Мінуси: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Плюси: "Quick on-time departure. Friendly crew and a spanking new aircraft."
Мінуси: "Paid for baggage and Ryanair lost my bag. No one really seemed to bothered by it, either. Was told to file a claim in 3-4 days."
Мінуси: "I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer."
Мінуси: "The flight itself, the process to get a boarding pass and the fact we were charged for a boarding pass. Not specified tonprint out ahead of time, no reminder email. Very uncomfortable"
Мінуси: "They try to push you to buy all sorts of products on the flight, including food. Nothing is free. Separate fees for printing tickets, confusing process, disorganized boarding."
Плюси: "Cheap prices"
Мінуси: "Flight was delayed, no apology by Ryanair."
Мінуси: "The gate for the flight was changed at the last minute and the flight departed 30 in late."
Мінуси: "Ryan Air charged my husband and I FIFTY Euros EACH for not checking in online before coming to airport. However, they were very sneaky and misleading, bec. they sent us an email saying that we must check in 2 hours before flight time -- here are their exact words: "Online check-in is up to 2 hours prior to departure. " so we got up at 4:30 am to get to airport exactly 2 hours before to check in online, but online check-in was closed. then at the counter they told us we had to pay 50 Euros each, extra for not checking in online."
Плюси: "I ultimately got to my destination."
Мінуси: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Плюси: "Friendly staff."
Мінуси: "Had to pay sign I can't extra for bags. Flight was delayed 2 hours."
Плюси: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Мінуси: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."
Плюси: "They did not cancel our flight like they did others."
Мінуси: "Did not pay to choose seats and my wife and I were at separate ends of the plane - i had an empty row. SAME THING BOTH FLIGHTS."
Плюси: "Flight was on time. People were friendly. Plane was clean."
Мінуси: "They send repeated emails pushing you to upgrade your seat or to pay for your carry-ons. They try to scare you into spending more money. I received several emails stating I would have to pay higher fees to check my carry-on at the gate. I opted not to pay as they insisted so I was worried the entire trip. Was not charged at the gate as the emails started. They have good prices on Sears but try to make it up in fees."
Плюси: "Very poor! Communication none existent! Plane 2 hrs late. Nothing working...stairs not working to disembark. Sat another 20 minutes. Charged 61.00 for a 15lb check in bag."
Мінуси: "The whole experience!"
Плюси: "Not much."
Мінуси: "It was a total faf in the airport in Marrakech. Things work differently which is fine but the airline should really inform you that in order to progress through to passport control you need to go to the check in desk (even though you checked in online ages ago) to get a stamp. It took ages and ages and the lack of communication was annoying. Ryanair sent out an email warning about longer security waits but didn't specify. The problem is most people who travel Ryanair don't have bags to check in so naturally like every other place you would go straight through. And if that's not the case then tell people!!! Very frustrating."
Мінуси: "Hidden fees all over the place, they charge you for: 1. Luggage 2. Check in at the airport (it's free online though) 3. a carry on that doesn't fit in a specific size box 4. Breathing their air"
Плюси: "Not much to like about Ryanair."
Мінуси: "All the fees and restrictions are ridiculous. They are so picky about weight & size of luggage. While we were checking in, everyone had their luggage open trying to finagle weight. Boarding is total chaos and very inefficient. So many things to say about Ryanair - none of which is good. I would never fly Ryanair again. If travelling Europe, try Aegean or EasyJet. Avoid Ryanair !"
Мінуси: "Boarding is the worst. They claimed to start boarding at 2005. Not true. It started past 2030. Not really boarding, because no one was allowed on board at that time. Completely misleading info, unnecessary crowd, good start for the really bad travel experience"
Мінуси: "€50 charge for not booking online. No free snacks on flight."
Мінуси: "Disorganized. Stand in line 3 times. The fare should includes bags or state that when booking for flight. Was not show we have to pay for seat assigment."
Плюси: "Price was good. Staff are good in general but felt that the cabin crew lacked professionalism - a tough job noted however. Overall very happy with the service - please note my comments."
Мінуси: "Why did I pay for a priority que ? The point being exactly what ? The herding of customers into a cattle gate affair ? Last call 45 mins before the flight. Cheap flight - cheap organised. I note below someone has stated crew were professional and VERY entertaining ...... thatnis not professional I am afraid. A crew that is busy entertaining the passengers is a crew that lacks focus on the primary role of the cabin safety ... Human Factors !"
Плюси: "Cheap and cheerful great service very efficient"
Мінуси: "Very bumpy landing at Glasgow"
Плюси: "no delayed, staff helpful"
Плюси: "The flights were on time. Crew were polite and efficient. Pilot was smooth with the controls and kept everyone informed of weather and progress"
Мінуси: "Boarding had long with lines for check in and the policy of having a check in counter and then a second check in for carry on bags after the passport control and scanners was deceptive at best. I watched several frustrated passengers trying to cram legitimate small bags into the carry-on measuring cage. After failing they were asked for money - these bags were small and reasonable so be aware of the measurements before you fly."
Плюси: "As always, Ryanair tends to be pretty diligent on boarding by rushing people to the plane. No delays, we boarded ahead of time and arrived on time to destination. Their routes and destinations are convenient most of the time."
Мінуси: "There was no priority boarding at the Palma airport. We boarded like the rest of passengers, even when paying for the ¨privilege¨. And they made us board and wait in a line 20 minutes before the official boarding time. While checking our bag, it had one kilo overweight, and at the desk, they made us take things out of the suitcase and put it in our hand luggage. Making us do that for one kilo overweight is ridiculous."
Плюси: "Price only."
Мінуси: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."
Плюси: "Pretty typical RyanAir-- cheap, fast, and not a lot to get in the way."
Мінуси: "Why do I always get the flight with the screaming child? I know this isn't exactly RyanAir's fault, but it certainly had a negative influence on my flight experience."
Плюси: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Мінуси: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Плюси: "Flight was excellent!"
Мінуси: "Too much flight crew communication during night time: Rayan air time for souvenirs shops, coffee breaks... At night a little less break ins will be fine. I know it´s a company policy but if you don't do check in first, I think 45€ its a little bit expensive. :)"
Мінуси: "We had a 5 hour delay and were given absolutely no information. No one came to tell us what was going on, and we had to run all over the airport to find someone who worked for Ryanair to try to find help. Even when we finally located the "customer service" desk, they had no idea what was going on and were unable to help us. All they could offer was a "lunch voucher" but they sent us to the wrong café, which didn't know what we were talking about. Beyond this, the hassle of trying to figure out how much your luggage weighs while you are traveling (we had no access to a scale) isn't worth it. Would NEVER fly this airline again."
Плюси: "The crew was nice. Boarding through both entrances is a great idea."
Мінуси: "Flight was delayed but not a major problem"
Мінуси: "We asked for a special assistance for grandfather. Nothing came out. Too bad."
Мінуси: "I got wet standing on tarmac in rain"
Мінуси: "No me gusto el hecho de tener que hacer check in y no haberlo hecho y que la penalizacion sea tan alta...esto es un robo juegan con la necesidad de las personas y se aprovechan de ella, no vuelvo a viajar con ryanair es demasiado complicado andar imprimiendo tickets cuando uno anda de viaje en lugares que no conoce y tener que andarse preocupando por ello, hay otras lineas areas de bajo costo que no hacen lo mismo y son mucho mas comodas"
Мінуси: "For the price was fair"
Плюси: "The crew."
Мінуси: "Seats don't go back. You pay for soft drinks and snacks. CANNOT SIT WELL. I AM 6' 5". Couldn't sit."
Плюси: "Привітні стюардеси. Багато вільних місць в салоні під час корони."
Мінуси: "Передзамовлена їжа - непідігрітий бургер, який було так запаяно, що неможливо просто розкрити руками. На смак - гаразд, аби перекусити, та не варто мати високих очікувань. Персоналу варто попрацювати над вимовою в оголошеннях. Дещо затиналися й не звучало впевнено й офіційно."
Плюси: "Fast and on time!!!!"
Мінуси: "The flight attendants were tired"
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Плюси: "Great company. Good service. A+"
Плюси: "Crew very good"
Плюси: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Мінуси: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Плюси: "Beer, Anna"
Плюси: "Everything on time and well organized."
Мінуси: "On-flight entertainment or wi-fi (even paid one) would certainly help"
Мінуси: "Staff on the ground seem to still display old socialist customer “service”. UIA fees are outrageous, charging for 2 nd cabin bag almost $40 and for airport check in iso web-site. If it was low cost carrier , which is not, annoying. Previous flight KBP to HRK on 5-21 offloaded despite confirmed sea"
Плюси: "The crew was good, the food waas so so"
Мінуси: "I had a sitze at the beginning economy class salon, but the toilet closer to me did not work, and all passenger should go to use it to the end of airflight. It was very uncomfortable"
Плюси: "All fine"
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Мінуси: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Мінуси: "Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee."
Плюси: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Мінуси: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."
Плюси: "Nothing actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Мінуси: "I did not print my tickets at home, decided to print it at aeroport , and I was charged for printing boarding pass for $17.34 for each!!!!! Never heard or experienced something like this ever with any flight companies.. I did not get any notifications about these charges, otherwice would print my board passes ar home. Then in the back of aircraft, I saw how the personell was filling up the juice bottles from one to another!!! Food was very poor. Some movies were just in French or Italian languages without subtitles. Poor choises. I will never fly Or recommend anybody to fly with them"
Плюси: "The flight left and arrived on time."
Мінуси: "We fly a lot. But this was our first time flying UIA. Thank goodness it occurred to me to do the online check-in (which, by the way, did not work from my phone; I had to ask the hotel lobby to lend me a computer) because they charge you a fee if you do not arrive with a printed boarding pass. They also weigh your hand luggage and if it is over 7kg (which is nothing!) they force you to pay 70 euro to check it in. We had to pay 140 euro for our 2 check-in bags anyway, because apparently the tickets we bought did not include check-in luggage. Mind you, when I booked our flight nowhere did it indicate I would need to pay for luggage, and when I did the online check-in it also did not state I should or could pay for luggage. Other passengers said that their flight to Lviv included their checked bags, but they got charged for the luggage when flying back out of Lviv. One young man who was already ready to board was told to go back out to check in his hand luggage because it was too heavy (although he had already been allowed through to security with his hand luggage)... and the “scientific” method for showing it was too heavy was the man at the gate simply lifting it and deciding it was past the limit. The lady at the info counter, when we had to pay for our luggage, was extremely rude; in my husband’s words, she was “uniquiley unqualified for a position involving customer service”. So... the ticket itself from Lviv to Kraków might have been affordable, but the airline finds creative ways to make you pay through your nose. We would have actually saved money (and stress) by booking a direct flight with a different airline (or taking the train!). Hopefully UIA will ”get with the times” and become more transparent about their charges, as well as find more qualified customer service representatives. Ukraine is a lovely country and many of the people coming through are seasoned travelers. If the airline continues to make it difficult for flyers, many may choose not to return. This was a short flight, but not even drinks were served."
Мінуси: "They never told me that my next flight was delayed for over 6 hours, even though they knew it already. They could have told me that and offer some options to get to my destination on time, but instead they worried more about my luggage being a little overweight And what is totally ridiculous, they charged me over $30 per person to check-in! They said if I did not check-in online in advance, I have to pay the fee to be checked-in at the airport."
Плюси: "On time"
Плюси: "See below."
Мінуси: "Starting off with checking in, it was packed. Hundreds of people squeezing into one line. It took such a long time to get through that the people at the end of the line were late catching the plane. Now to actually boarding the plane. None of this was anyone’s fault accept the actual passengers tat were being difficult HOWEVER there could have maybe been something done seeing that we left and hour and a half later than we should have because of said passengers. When you have a layover, that is an actual nightmare. Next, onto the layover. It was fine. Nothing bad happened on the flight itself. But here’s where it sucked. Everyone who flew from Paris to Lviv with a layover in Kiev lost their baggage. GREAT NEWS TO HEAR. I understand that this happens from time to time. But we were given hardly any answers as to when we would have our luggage back and we were all a part of a very important even where, oh I don’t know. Clothes would be nice to have. Anyway that’s it. Just a little chunk of our hellish travel day."
Мінуси: "Flight was horrible from Ukraine to NY, first of all our original flight was cancelled, when call nobody would pick up the phone, and when we got to Ukraine not only we stayed there all day but then without any explanation around 6PM we were advised that plane will be delayed, people very unprofessional, rude, and cocky. They didn't accommodate us in any way, then would put us online in order to give "kosher food" and instead of food they gave us cold non-kosher sandwiches and non-eatable bad bag of fruits ...... really..... It really reminded me the time of world war II. Another situation I had when I bought liquid at Duty Free store and the cashier just put the purchase in open bag at the Ukraine check point they wouldn't let us take our purchase cause it wasn't sealed, eventhough I showed them the receipt showing that I bought it at Duty Free, the bag needed to be ONLY sealed and security refused it, we had no choice but to through everything out. Finally we got our plane ready around 11PM but when we got into the plane the first thought came to our mind if we will make it to NY, cause plane looked like they took it from the junk, seats were broken, handles were out from screws and they were moving and sits were very tight. How you expect people to sit at these sits without moving for 10 hours...???? You don't need a horror movie it was real...... Never I will fly with that airline again and would not suggest to anybody. I strongly believe that I'm not the only one who will give you or already did a survey like that cause they were really horrible."
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Плюси: "We were given two free meals that tasted great. The crew on board were fine."
Мінуси: "An issue occurred prior to taking off and the plane had to be evacuated. The flight was already delayed to leave but this event added an extra 30+ mins. Of course there's protocol to follow but the crew at JFK looked very confused, like they didn't know how what to do next. It was like watching chickens run around with their heads cut off. The seating was very crowded/tight. And the seats recline too much. The person in front of me took full advantage and I barely had any space left after they reclined. There were movies playing on the screen but the subtitles were in Chinese, when majority of the passengers were American or Eastern European."
Плюси: "The flight attendants are smoking hot ! Sexy and beautiful. They speak good english"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Плюси: "The flight attendants were beautiful and sexy"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!"
Плюси: "Old plane"
Мінуси: "Old plane"
Мінуси: "2 hours delay"
Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."
Плюси: "Everything was ok."
Мінуси: "They charged me 10 euros because I couldn't find my print out from when I bought my ticket. Then they took my passport and gave me a boarding pass. I have flown allover the Ukraine and the world this is a first, and a scam. I would like my money back"
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Мінуси: "I missed it"
Плюси: "I like the crew"
Мінуси: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"
Плюси: "I slept the whole trip"
Мінуси: "My suitcase did not arrive. Second time running Air France and Air Ukraine lost my luggage."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Плюси: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Nothing really except I liked the adventure of living without clothes for three days"
Мінуси: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"
Плюси: "Only the fact that it got me from point A to point B, and was cheap."
Мінуси: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Мінуси: "All good"
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Мінуси: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Мінуси: "I was put on standby and had no seat until boarding was almost over. Not acceptable"
Мінуси: "The UAI crew in Kharkov didn't know how to check me in. They didn't understand the inputs they needed in their Computer for my KLM/ Ukrainian Airline itinerary. It was horrible. After more than 1,5 hours they were able to give me one boarding pass to Kiev. And in Kiev the nightmare was even worse. I spent each minute of my layover time to run around begging for help. Nobody had a clue and was interested to help me. I needed to get mad and curse in order to be sent to the desk #1 with their technical expert. After another excruciating 20 minutes with absolutely unacceptable customer interaction I was handed the two boarding passes to Amsterdam and Detroit. 0 points in customer service. At times I thought I'll have an heart attack. Lousy as hell. Obviously the so called partnership of KLM and UAI is not a good idea, because this piss-poor experience is falling directly back on KLM (and in my case Delta Airlines, of which I am still a fan). KLM should either dump them of educate them and make them follow their standards."
Мінуси: "We had to pay nearly $500 to fly with one small dog because we were charged twice by the airlines and misinformed multiple times if we would be able to take the small puppy on board or not. The airline also lost our bag which we checked at the gate and was supposed to be at our connecting destination but was not. Spent hours running around trying to find it and then like i mentioned having to pay double for the dog. The planes were also very outdated, reminded me of the planes I flew with my grandparents in the 1990's, knees in my mouth the whole flight and no entertainment counsel. Food was inedible as well. WORST FLIGHT ExPERIENCE OF MY LIFE!"
Плюси: "Food and crew were ok, slightly better than expected."
Мінуси: "1. They cancelled my flight and offered to fly me out a day earlier or a day later. Not a big deal as it was my vacation, but still annoying. 2. They changed my seat when the boarding started in spite of the fact that I had my boarding pass already. My confirmed seat was 9A and they moved me to 35G, which was the very last row on board and the seat did not fall back, so I spent 12 hours in one rigid position. 3. After the boarding, the plane did not take off for 2 hours without any explanation or apology. As a result, we spent around 12 hours in the plane instead of 10. 4. As a result of the delay, I almost missed my connecting flight. I had 20 minutes to get off the plane, take my new boarding pass for the next flight, and board. I can't describe how stressful and chaotic this all was. Other people also had the same problem and there was a huge line and a huge mess. The airport staff was very disorganized and unhelpful. I had to yell to get any attention and a new boarding pass. And then I had to run to catch my flight. 5. Unfortunately it's not surprising that my luggage did not arrive. It was early morning on Saturday (just past midnight) and my suitcase delivered on Tuesday evening in spite of the fact that there are flights between Kiev and Tbilisi twice every day. The worst is that nobody was giving me any information - Tbilisi airport, Ukrainian Airlines via website (online tracking) or telephone. They did answer my email saying that they will try to find it, but then went silent. The Tbilisi airport speculated that probably my suitcase never boarded the plane in JFK and it might be still stuck in New York. 6. Finally, a number of items were stolen from my suitcase - a handbag and a few pieces of clothes (blouse, tights, underwear). Clothes were brand new and had tags on them, but the handbag did not."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Авіакомпанії, які здійснюють рейси з Харкова до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Харкова до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Харкова до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Харкова до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Харкова до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Харкова до Києва з гнучкими умовами