Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Мілана до Києва
Авіакомпанії Ukraine International Airlines, Ryanair та TAP AIR PORTUGAL не стягують зборів за внесення змін та скасування бронювання на рейси з Мілана до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Мілана до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва з Мілана протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до Мілана — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва з Мілана за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
"I voli sono sempre in ritardo."
Мінуси: "Lower the aircondition temp, it was hot in the plane during flight"
Плюси: "The crew was ok. The seats no conmfortable."
Мінуси: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Плюси: "The food options were amazing and the wine was very nice!"
Мінуси: "not charge me for carry on luggage"
Мінуси: "Not having a 3+ hours take off delay"
Плюси: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Мінуси: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Плюси: "We had an eventless and safe flight and it was not too cold on the plane."
Мінуси: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Мінуси: "Flight was over booked"
Мінуси: "Weirds sounds near first rows -- like compressor working or something"
Мінуси: "Flight was late abolutnie 1 hour"
Мінуси: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Мінуси: "Delay on departure and no bus at arrival"
Мінуси: "Seats are terrible."
Плюси: "The crew was very friendly and helpful."
Мінуси: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Плюси: "On time departure"
Мінуси: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Плюси: "Staff cheerness"
Плюси: "The air hosts and hostesses were very polite and courteous."
Мінуси: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Плюси: "The Check in was nice and polite"
Мінуси: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Мінуси: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Плюси: "The price"
Мінуси: "The check in was not opened on time The bordibg was not possible on time"
Плюси: "Easy to book. Comfortable flight."
Мінуси: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Плюси: "Everything was on time, no delays. Polite crue. Easy boarding."
Мінуси: "The seats are not comfortable at all"
Плюси: "It flies direct to the airport that I wanted to go to."
Мінуси: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Плюси: "Pilot flew well Cup Noodles available to buy"
Мінуси: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Плюси: "So many crying children"
Плюси: "Quick to board, smooth take off and landing"
Мінуси: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Мінуси: "long time wating in bus to get plane"
Плюси: "Price and schedule. Going on time with no delays. Good value for money."
Мінуси: "Very hard on baggage policy"
Мінуси: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Плюси: "Super easy online check-in, comfortable plane, lovely crew"
Мінуси: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Плюси: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Мінуси: "The seats don’t lean back and do not have a lot of cushion."
Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Плюси: "Well organised."
Мінуси: "Charging for light refreshments."
Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"
Мінуси: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Плюси: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Мінуси: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Плюси: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Мінуси: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Плюси: "Staff aboard the aircraft were very nice and so was the passengers."
Мінуси: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Плюси: "No food or entertainment on this flight,"
Мінуси: "I found the luggage allowance confusing"
Плюси: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Мінуси: "seats could be a bit more comfy"
Плюси: "I will never take flight with this company again!!!!! The worst ever shame on you"
Мінуси: "Basic flight. Rude crew and late flight"
Плюси: "Staff were friendly, when they weren't trying you charge you for everything"
Мінуси: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Плюси: "There really isn't a lot to like except the base ticket fare."
Мінуси: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Мінуси: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Плюси: "The don't say the truth"
"Goo clean aircraft. Friendly crew,late departure,however most of the delay was made up. Only negative was standing for a long period on the apron waiting to board,especially as I have difficulty standing for any period of time."
"Cheap price ticket and understandable that they charge extra for everything including choosing seats but for 99.5% of all other airlines that default to assigning you a free seat if you don’t pay… they always seat you with you together if you’re a pair. Ryanair literally played musical chairs with everyone. Everyone was spending time moving around and asking if people were willing to switch so they could sit next to their friend. Wow way to make a point that you must pay or else."
Плюси: "All was fast and organized."
Мінуси: "Could be goo to have water free in flight."
Плюси: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"
Мінуси: "Big delay uncomfortable plane"
Мінуси: "Pointless paying extra for priority boarding as both lanes boarded at the same time"
Плюси: "New seats and new walls, didnt shake like last flight. No loose parts."
Мінуси: "It was deleyed and made me miss my connection bus which was the second to last one. So if id miss it id have to pay 150 euro instead of 12 euro to get to my destination."
Плюси: "Quick online check in"
Плюси: "Great to have cheap flights so must be remembered"
Мінуси: "Boarding was slow, stuck in hot bus on tarmac."
Плюси: "Flight Price"
Мінуси: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"
Плюси: "More leg room than I've ever had on any flight."
Плюси: "Our flight was early on schedule"
Мінуси: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Плюси: "It arrived to its destination."
Мінуси: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Плюси: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Мінуси: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Мінуси: "The service overall"
Плюси: "Good price"
Мінуси: "They delayed us during the boarding"
Мінуси: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Мінуси: "Need a pocket at the back of the seat!"
Плюси: "Accessibility guys in both Bergamo and Manchester were brilliant."
Мінуси: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Плюси: "Arriving on time"
Мінуси: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Плюси: "1 hour late"
Мінуси: "I miss my transport connections"
Плюси: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Мінуси: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
Плюси: "Seat xxl very cold beside escape door. Do not worthy to pay"
Плюси: "I liked that we received an alert mail from them several days in advance telling us to check in and pay for our checked luggage. Bags paid for in advance were reasonably priced."
Мінуси: "Clerk could not print boarding passes at the airport check in counter. Four clerks at check in counter, but only one could check in passengers for our flight. Long, outside walk from the plane to the terminal in Budapest."
Плюси: "That it is over"
Мінуси: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"
Мінуси: "It was very hard to navigate their site but finally succeeded. Then when went to printoarding passes had to pay additional fees for luggage, then additional fees for a seat. Seems a cheap way to fly at first but all their fees add up and it turns out they are much more. When you check in online they don't send your boarding passes to your email which makes it hard to have them printed by the hotel. For NUMEROUS reasons I would NOT fly Ryanair in the future!"
Мінуси: "Flight left late and arrived late. Very dissapointing."
Плюси: "At least this time was on time"
Мінуси: "Everything else"
Плюси: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Мінуси: "All the above"
Мінуси: "We checked our baggage and they said we our luggage was to heavy charged us 100 extra euros, then told us our carry ones fit till we got to gate and said our daughters luggage was to big for carry on. Told us to pay 50 euros or miss flight. Worker who told us carry on was ok was at gate and said nothing. They let suitcases that were busy through but gouged us 150 euros. People were crying, upset. Worst airline experience ever!!!"
Плюси: "Lots of interEuropean routes."
Мінуси: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."
Мінуси: "Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous."
Плюси: "Great price and online arrival"
Мінуси: "The plane's temperature was not regulated well and boarding ran late."
Плюси: "We were lucky enough to get first row so seats were unexpectedly comfy. Cabin crew were kind to us, which is unusual with Ryanair. Time between landing and exiting the airport of Vitoria was about 2minutes, perfectly convenient."
Мінуси: "There was quite a lot of chaos on every single step of the flight: queue to board was disorganized and split; cabin luggage was moved, stored, removed, restored, and discussed about... In any case, the flight itself was fine."
Мінуси: "A lot"
Плюси: "Easy, efficient, comfortable"
Мінуси: "We were among the first to board and had our luggage stowed above our seats. A couple boarded late and was seated across the aisle from us. The overhead bins were filled and the crew wanted to move my luggage to the middle of the plane--far from me --so that the latecomer could stow a shopping bag. We protested--my luggage was moved to accommodate the latecomer anyway. Is a small thing but I was furious."
Плюси: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"
Мінуси: "We had a delayed of more than 6 hours, and they didnt give us in the airport any cupon or something to get some food!!!! More over, they had not report us the reason of the delayed till we were on the plane."
Плюси: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"
Плюси: "on time"
Мінуси: "The air conditioner must have been broken, since it was spraying super hot air and cold air every half an hour. Boiling or freezing. I ended up ill."
Плюси: "Nice staff"
Мінуси: "If you're big or tall this airline might not be for you. Tight fit all the way round for me and hubby. He's tall and I am stout so we were pretty uncomfortable. Glad flight was an hour. And thank goodness we checked in on line the day prior. That charge at the airport is ridiculous!,,,,,"
Плюси: "Fairly quick and efficient service"
Мінуси: "It was a cramped and dated plane"
Плюси: "Good, efficient, cheap flight."
Мінуси: "I was not aware that you had to check in online, so I had to pay extra money to check in at the airport. Kayak should inform people better off what is required, had I booked through Ryanair direct, they would have emailed me about it."
Мінуси: "Me and my colleague were obligated to pay a 45,00 euro fee per person for not doing the check in online. This was our first and last time flying with Ryanair. I was in vacation for the last week before the flight and did not have any internet/mobile access (no internet and no mobiles for vacation). At the check in the operator told us to pay a 45,00 euro fee for not doing the check in online. I appologize but no more Ryanair for me and all of family, friends and acquaintances."
Плюси: "Customer service at Stansted helping us at the self-serve bag drop when the printed boarding passes did not scan properly."
Мінуси: "- The hard sell of every and any consumable item during the flight, but I guess it's par for the course with Ryanair. - The lack of clear instruction re. what info to provide security at Stansted when purchasing 'faster boarding'"
Плюси: "The tickets price"
Мінуси: "The flight got delayed for more than 3 hours so we lost the bus and train connections. The seats are terrible too."
Плюси: "I like nothing, not even the price."
Мінуси: "It´s my first time and definitively last time flying with this type of cheap airlines, it was almost pathetic!"
Плюси: "Crew was amazing, seats were clean and comfortable"
Мінуси: "Flight was delayed and hour and a half"
Плюси: "Привітні стюардеси. Багато вільних місць в салоні під час корони."
Мінуси: "Передзамовлена їжа - непідігрітий бургер, який було так запаяно, що неможливо просто розкрити руками. На смак - гаразд, аби перекусити, та не варто мати високих очікувань. Персоналу варто попрацювати над вимовою в оголошеннях. Дещо затиналися й не звучало впевнено й офіційно."
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Плюси: "They are affordable"
Мінуси: "They have no entertainment and bad food"
Плюси: "We have been upgraded to business class, so that was really great experience"
Мінуси: "Nothing here."
Плюси: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Мінуси: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Мінуси: "for 860$ include only one small cheeseburger and water"
Плюси: "Beer, Anna"
Мінуси: "Staff on the ground seem to still display old socialist customer “service”. UIA fees are outrageous, charging for 2 nd cabin bag almost $40 and for airport check in iso web-site. If it was low cost carrier , which is not, annoying. Previous flight KBP to HRK on 5-21 offloaded despite confirmed sea"
Плюси: "All fine"
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Мінуси: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Плюси: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Мінуси: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."
Плюси: "Nothing actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Мінуси: "I did not print my tickets at home, decided to print it at aeroport , and I was charged for printing boarding pass for $17.34 for each!!!!! Never heard or experienced something like this ever with any flight companies.. I did not get any notifications about these charges, otherwice would print my board passes ar home. Then in the back of aircraft, I saw how the personell was filling up the juice bottles from one to another!!! Food was very poor. Some movies were just in French or Italian languages without subtitles. Poor choises. I will never fly Or recommend anybody to fly with them"
Плюси: "The flight left and arrived on time."
Мінуси: "We fly a lot. But this was our first time flying UIA. Thank goodness it occurred to me to do the online check-in (which, by the way, did not work from my phone; I had to ask the hotel lobby to lend me a computer) because they charge you a fee if you do not arrive with a printed boarding pass. They also weigh your hand luggage and if it is over 7kg (which is nothing!) they force you to pay 70 euro to check it in. We had to pay 140 euro for our 2 check-in bags anyway, because apparently the tickets we bought did not include check-in luggage. Mind you, when I booked our flight nowhere did it indicate I would need to pay for luggage, and when I did the online check-in it also did not state I should or could pay for luggage. Other passengers said that their flight to Lviv included their checked bags, but they got charged for the luggage when flying back out of Lviv. One young man who was already ready to board was told to go back out to check in his hand luggage because it was too heavy (although he had already been allowed through to security with his hand luggage)... and the “scientific” method for showing it was too heavy was the man at the gate simply lifting it and deciding it was past the limit. The lady at the info counter, when we had to pay for our luggage, was extremely rude; in my husband’s words, she was “uniquiley unqualified for a position involving customer service”. So... the ticket itself from Lviv to Kraków might have been affordable, but the airline finds creative ways to make you pay through your nose. We would have actually saved money (and stress) by booking a direct flight with a different airline (or taking the train!). Hopefully UIA will ”get with the times” and become more transparent about their charges, as well as find more qualified customer service representatives. Ukraine is a lovely country and many of the people coming through are seasoned travelers. If the airline continues to make it difficult for flyers, many may choose not to return. This was a short flight, but not even drinks were served."
Плюси: "On time"
Плюси: "See below."
Мінуси: "Starting off with checking in, it was packed. Hundreds of people squeezing into one line. It took such a long time to get through that the people at the end of the line were late catching the plane. Now to actually boarding the plane. None of this was anyone’s fault accept the actual passengers tat were being difficult HOWEVER there could have maybe been something done seeing that we left and hour and a half later than we should have because of said passengers. When you have a layover, that is an actual nightmare. Next, onto the layover. It was fine. Nothing bad happened on the flight itself. But here’s where it sucked. Everyone who flew from Paris to Lviv with a layover in Kiev lost their baggage. GREAT NEWS TO HEAR. I understand that this happens from time to time. But we were given hardly any answers as to when we would have our luggage back and we were all a part of a very important even where, oh I don’t know. Clothes would be nice to have. Anyway that’s it. Just a little chunk of our hellish travel day."
Мінуси: "Flight was horrible from Ukraine to NY, first of all our original flight was cancelled, when call nobody would pick up the phone, and when we got to Ukraine not only we stayed there all day but then without any explanation around 6PM we were advised that plane will be delayed, people very unprofessional, rude, and cocky. They didn't accommodate us in any way, then would put us online in order to give "kosher food" and instead of food they gave us cold non-kosher sandwiches and non-eatable bad bag of fruits ...... really..... It really reminded me the time of world war II. Another situation I had when I bought liquid at Duty Free store and the cashier just put the purchase in open bag at the Ukraine check point they wouldn't let us take our purchase cause it wasn't sealed, eventhough I showed them the receipt showing that I bought it at Duty Free, the bag needed to be ONLY sealed and security refused it, we had no choice but to through everything out. Finally we got our plane ready around 11PM but when we got into the plane the first thought came to our mind if we will make it to NY, cause plane looked like they took it from the junk, seats were broken, handles were out from screws and they were moving and sits were very tight. How you expect people to sit at these sits without moving for 10 hours...???? You don't need a horror movie it was real...... Never I will fly with that airline again and would not suggest to anybody. I strongly believe that I'm not the only one who will give you or already did a survey like that cause they were really horrible."
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Плюси: "We were given two free meals that tasted great. The crew on board were fine."
Мінуси: "An issue occurred prior to taking off and the plane had to be evacuated. The flight was already delayed to leave but this event added an extra 30+ mins. Of course there's protocol to follow but the crew at JFK looked very confused, like they didn't know how what to do next. It was like watching chickens run around with their heads cut off. The seating was very crowded/tight. And the seats recline too much. The person in front of me took full advantage and I barely had any space left after they reclined. There were movies playing on the screen but the subtitles were in Chinese, when majority of the passengers were American or Eastern European."
Плюси: "The flight attendants are smoking hot ! Sexy and beautiful. They speak good english"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Плюси: "The flight attendants were beautiful and sexy"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!"
Плюси: "Old plane"
Мінуси: "Old plane"
Мінуси: "2 hours delay"
Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."
Плюси: "Everything was ok."
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Мінуси: "I missed it"
Плюси: "I like the crew"
Мінуси: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"
Плюси: "I slept the whole trip"
Мінуси: "My suitcase did not arrive. Second time running Air France and Air Ukraine lost my luggage."
Мінуси: "We were two passengers and had only one luggage, which was 26 kg, they told that was overweight 3 kg and we paid for it 50 EUROS. I know that one person should have 23 kg luggage, why is 26 kg a problem for two person? it was very unpleasant fact."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Плюси: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Nothing really except I liked the adventure of living without clothes for three days"
Мінуси: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"
Плюси: "Only the fact that it got me from point A to point B, and was cheap."
Мінуси: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Плюси: "Leg room"
Мінуси: "Good was horrendous, staff weren't very friendly and for a 7 hour flight 1 screen for everyone to watch films with no choice of what was on"
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Мінуси: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Плюси: "Straightforward flight at a fair price!"
Мінуси: "Nothing fancy or extraordinary. Even connecting flights through Ukraine must repeat the security checkpoint, which can be frustrating and repetitive."
Мінуси: "We had to pay nearly $500 to fly with one small dog because we were charged twice by the airlines and misinformed multiple times if we would be able to take the small puppy on board or not. The airline also lost our bag which we checked at the gate and was supposed to be at our connecting destination but was not. Spent hours running around trying to find it and then like i mentioned having to pay double for the dog. The planes were also very outdated, reminded me of the planes I flew with my grandparents in the 1990's, knees in my mouth the whole flight and no entertainment counsel. Food was inedible as well. WORST FLIGHT ExPERIENCE OF MY LIFE!"
Плюси: "Food and crew were ok, slightly better than expected."
Мінуси: "1. They cancelled my flight and offered to fly me out a day earlier or a day later. Not a big deal as it was my vacation, but still annoying. 2. They changed my seat when the boarding started in spite of the fact that I had my boarding pass already. My confirmed seat was 9A and they moved me to 35G, which was the very last row on board and the seat did not fall back, so I spent 12 hours in one rigid position. 3. After the boarding, the plane did not take off for 2 hours without any explanation or apology. As a result, we spent around 12 hours in the plane instead of 10. 4. As a result of the delay, I almost missed my connecting flight. I had 20 minutes to get off the plane, take my new boarding pass for the next flight, and board. I can't describe how stressful and chaotic this all was. Other people also had the same problem and there was a huge line and a huge mess. The airport staff was very disorganized and unhelpful. I had to yell to get any attention and a new boarding pass. And then I had to run to catch my flight. 5. Unfortunately it's not surprising that my luggage did not arrive. It was early morning on Saturday (just past midnight) and my suitcase delivered on Tuesday evening in spite of the fact that there are flights between Kiev and Tbilisi twice every day. The worst is that nobody was giving me any information - Tbilisi airport, Ukrainian Airlines via website (online tracking) or telephone. They did answer my email saying that they will try to find it, but then went silent. The Tbilisi airport speculated that probably my suitcase never boarded the plane in JFK and it might be still stuck in New York. 6. Finally, a number of items were stolen from my suitcase - a handbag and a few pieces of clothes (blouse, tights, underwear). Clothes were brand new and had tags on them, but the handbag did not."
Плюси: "The plane staff were nice and even if a bit tight, we could sleep all right."
Мінуси: "Boarding was delayed but no information was displayed on the gate screen or anywhere."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Not sure why they had to serve dinner at 2:00 am and keep everyone awake. Suggest to skip and go with some snack."
Мінуси: "Waited in heat inside airplane for more than hour waiting for exit to take off."
Плюси: "On time"
Мінуси: "Charged for checked bag"
Мінуси: "It is the warst airline that I have ever met. Old dirty plane. No food"
Авіакомпанії, які здійснюють рейси з Мілана до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Мілана до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Мілана до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Мілана до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Мілана до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Мілана до Києва з гнучкими умовами