Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Лос-Анджелеса до Києва
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Лос-Анджелеса до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва з Лос-Анджелеса протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до Лос-Анджелеса — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва з Лос-Анджелеса за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The crew was very nice."
Мінуси: "The seats had such little cushion that it made the flight extremely uncomfortable."
Плюси: "Liked the time of the flight."
Мінуси: "It left late."
Плюси: "The crew was really great and helpful"
Мінуси: "Only thing that could have been better was ginger ale."
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Мінуси: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."
Плюси: "Crew, food, boarding, service"
Мінуси: "Very tight seats. Not enough of leg room"
Мінуси: "It would have better if the flight wasn’t 5 hours late."
Плюси: "Good entertainment options"
Мінуси: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"
Мінуси: "Seat comfort. Sore behind after 11hrs"
Мінуси: "A little more leg room would be great"
Плюси: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Мінуси: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Плюси: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Мінуси: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"
Плюси: "The food was decent and on board entertainment was pretty good."
Мінуси: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Мінуси: "Everything was great"
Плюси: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Мінуси: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"
Плюси: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Мінуси: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."
Плюси: "Swiss Airlines Saff was very friendly and helpful"
Плюси: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Мінуси: "The leg room or seat closeness."
Плюси: "Steward Very pleasant, helpful and accomodating."
Мінуси: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."
Мінуси: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at firstname.lastname@example.org or phone 703-609-8649"
Плюси: "The lovely nice stewardess and Crew kindness."
Мінуси: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."
Плюси: "Staff friendly and flight very smooth"
Мінуси: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."
Мінуси: "They put us in different seats. My 7 year old and 3year old were all sitting separately and we could not switch with anyone. The air hostesses were not as helpful as other airlines."
Плюси: "On time and good service!"
Плюси: "The food"
Мінуси: "There was one flight attendant that was rude. The reat were very nice."
Мінуси: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"
Плюси: "Friendly team, great food and snacks and tons of movies to choose from."
Плюси: "Flight was on time. Food was good for airline food."
Мінуси: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."
Плюси: "Food great!"
Мінуси: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."
Плюси: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Мінуси: "Boarding was a little chaotic"
Плюси: "The crew made the right call after the Swiss computers shutted down"
Мінуси: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
Мінуси: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Плюси: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Мінуси: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."
Мінуси: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."
Плюси: "The larding was terrible. I came in a wheelchair but am able to walk short distances. I spoke to man at the gate about boarding early and he said he would come and get me. But he did not and I had to push and shove with everyone else as their is no plan. Awful! Service was good. Lots of water and juice brought round in the night of"
Плюси: "So far so good."
Плюси: "Flight crew and gate agents were amazing"
Мінуси: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Мінуси: "I paid extra for legroom but was in the main walkway so my feet were stepped on for the entire flight."
Плюси: "Nice staff"
Мінуси: "It was good"
Плюси: "Nice Aircraft"
Мінуси: "Unfriendly crew"
Плюси: "That is wasn't crowded"
Мінуси: "That I had a 5 hour delay and I was t informed about it earlier"
Плюси: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Мінуси: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."
Плюси: "Crew was really nice, comfortable seat, great experience"
Мінуси: "I liked everything"
Плюси: "Great entertainment center. Complimentary alcohol and snacks. All this masks the torture of sitting in a way -too-small seat for 11 hours plus."
Плюси: "I loved the food, the crew, and the entertainment."
Плюси: "entertainment system was good. Pilot was nice crew was pretty nice ."
Мінуси: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."
Мінуси: "I have used the same carryon on several trips & only Swiss would not let me carry it inside telling me it was a bit high. Disappointed & surprised since never before I was told I had to check-in my carryon containing some essential items."
Мінуси: "I was asked to move from my reserved seat for another flyer"
Плюси: "The straff is very nice. this made the flight a positive for me"
Мінуси: "i work with tech stuff and i couldnt find the switch for english on the entertainment system, or how to turn it off so the glow would bother me."
Плюси: "the crew were not friendly and they were bossy"
Мінуси: "more kind crew"
Плюси: "The crew was very professional and polite.. they did a great job remaining everyone to keep their mask on!!"
Мінуси: "During the entire trip I couldn’t watch any movies my entertainment was not working"
Плюси: "Plane was good,very comfortable clean and new.Entertainment was great.Crew was nice."
Мінуси: "Food wasn’t good at all, very low quality and it didn’t taste good.And prices for extra language (190$) is way too expensive."
Плюси: "Great crew, clean bathrooms, second baggage free"
Мінуси: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
Плюси: "friendly staff"
Мінуси: "encouraging passengers to do more social distancing at gates"
Плюси: "Sits are very comfortable and the food is amazing."
Мінуси: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."
Мінуси: "I loved everything about Turkish Airlines. Their food is one of the best! You can eat it all and actually tastes good! The level of individual service, unbiased service, is amazing. The crew is polite, well kept, and dare I say very good looking. All my flights with them departed and arrived as scheduled, always!"
Плюси: "Food was good, crew was really helpful"
Мінуси: "Hotel for passengers"
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Мінуси: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Плюси: "My worst journey."
Мінуси: "Uncomfortable seats. Very uncomfortable ride. Everything else was good but it’s becoming hard to fly this way."
Мінуси: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Плюси: "I like the price, quality, aircraft, staff, food.. everything!"
Плюси: "The crew was very attentive and pleasant to all business class passengers . The food and service were excellent and great presentation. Seats were comfortable and great for sleeping ."
Мінуси: "There wasn’t anything that I can recall that made the trip unpleasant ."
Плюси: "Very nice love it"
Мінуси: "Very nice and love"
Плюси: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Мінуси: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Плюси: "The food, the seats, the in-flight entertainment were all great, like flying used to be. Whenever we have the opportunity to fly their routes we will most certainly do so!"
Плюси: "What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always."
Мінуси: "Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats."
Плюси: "food was good, and my business class seat was okay."
Мінуси: "First flight (to Istanbul) delayed, and nobody cared to help with making connecting flight booked on the same Turkish Airlines (THY)! Different THY employees sent me to three (3) different places (with two suitcases in hand) at opposite ends of the huge Istanbul airport before finally pointing to the Business Lounge and causing my missing the connection. Had they directed me correctly and cared about my first delay, I would not have missed it. I lost the first-night pay at the hotel of my final destination, my friends lost their time and money on making trips to pick me up, my ailing relatives were in pieces worrying about me, and so on. In sum, a fun trip (NOT!) ... If you care for some details, here you go... They did not inform their own connecting flight about my delay. Despite issuing me a boarding pass, nobody was looking for me or announcing where I should go. I spent an hour running around the airport at THY employees' misdirections. Business Lounge revealed I was already issued a ticket for next morning's flight (without informing me via my email they had or otherwise). I then looked at their own monitor and saw a much earlier flight the same night on a partner airline. I had to point to that flight, and they issued me a ticket there. No apology, no offer of any compensation. I understand that flights may delay, and I could forgive an honest mistake in misdirection. But this was a wide-spread incompetence and utter unwillingness to help their own business class (!) customer. I can only imagine what pains the economy travelers had to endure! Just to give you a flavor, after realizing that my connecting flight was boarding (when my delayed first flight arrived in Istanbul), I asked the crew to direct me to the best route to my connection. They pointed to the gate personnel. The gate personnel who greeted us DID NOT KNOW about my connection and sent me to the opposite side of the airport without notifying the connecting flight to wait for me. No help/transport was offered. When I made my way to the connecting gate with my luggage, the flight was gone. Nobody to be found from THY around the gate. A neighboring THY gate's employee directed me to the "Care Point" desk far away. A sizable line emerged there, with only two agents working it. I asked one of them if business class was served there. They said, "Yes, get in line, please". After 30 minutes in that line, I approached a "Care Point" agent (a cruel name for no-care-whatsoever service) who told me "You need to go to the business class desk upstairs. Economy only here!" No apology, no expression of concern, yelling "Next!" when I told her that I wasted 30 minutes of valuable time in line at their direction and would appreciate her doing something to help or making sure I reach the right person. Off to the "business desk" I go... another 15-min. run in a different direction with luggage in hand. That desk could not help either...ARGHH. Do I need to continue?.."
Плюси: "Excellent service"
Мінуси: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"
Плюси: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Мінуси: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
Плюси: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Мінуси: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Плюси: "Only the stewardesses very helpful and professional"
Мінуси: "The seats"
Плюси: "The crew were generally hospitable and courteous though not well informed. The entertainment choices were varied and enough. The meals were warm. Turbulence was well managed by crew and pilot. The toilets were clean."
Мінуси: "Flight was late, leaving less time to board connecting flight. The blanket was too small. The food and wine were below standards. The leg rests were absent and not enough room to spread legs. The basket in front too narrow and tight to put in anything. The charging unit for computer/mobile did not function. No clear instructions or help to board next connecting flight either through system or crew."
Плюси: "Entertainment was good. Flight was comfortable"
Мінуси: "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."
Плюси: "The flight attendants brought my two-year-old toys and the food was surprisingly good."
Мінуси: "It took a long time for them to collect our food trays."
Плюси: "Everything was great"
Мінуси: "Increase entertainment options but it was still great just need more latest music"
Плюси: "Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay"
Мінуси: "The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food."
Плюси: "Polite crew and staff, comfortable enough for economy"
Мінуси: "Special meal wasn’t correct at first, crew corrected the mistake but the meal was absolutely terrible. Had the no lactose meal and it tasted exclusively of stewed tomatoes. Pack a lunch and don’t rely on the airport at Istanbul, there’s no options for people with food restrictions."
Плюси: "2 & 1 carry On Luggages, NO PROBLEM even though my Luggage s were 2 + lbs extra Heavy. I like the Smiling Crew, food, comfort when taking off and especially Landing in Istanbul. I did NOT feel anything at ALL. The Crew excepted and kept my suit in a safe place, hanged till I reached Istanbul Airport."
Мінуси: "Close to an hour delay in Los Angeles."
Плюси: "Service was excellent and plane very comfortable for the long journey."
Мінуси: "No vegan options. I thought I was getting a vegan meal that I called to request a month ahead of time and the flight crew told me they only had vegetarian. Needless to say my snacks were not quite enough to hold me for 13 hours."
Плюси: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Мінуси: "Good food and alcohol selection"
Плюси: "Once you got past checkin the flight was fine"
Мінуси: "The checkin process was horrendous, people waiting for 40-45 minutes even though they were at the front of the line. Repeatedly we saw customers from other lines or no line at all being brought in to take our spots and checkin first with no explanation."
Плюси: "The service and food was excellent. The entertainment choices was amazing. They gave me two decent-sized bottles of wine without charging me."
Мінуси: "They give you very little leg room. The seat in front of you touches your knees. After 8 hours in the same position it feels like you are stuck in a coffin or a primatial medieval torture device. The seat begins to hurt your back. You can't get in a comfortable position. You can't turn left or right. There's a little foot rest that gives you 10 minutes of relief but then that gets uncomfortable. If one of the people seated in with the inner row needs to use the restroom then the whole row needs to get up. It's cruel and unusual punishment. The airline just needs to expand the rows by 6 inches. Before you go bring a neck pillow and a butt cushion. Or better yet, pick a seat located in a front section that gives you more leg room. If you have the option then this should be a higher priority over a window seat. You will thank me for this advice."
Плюси: "Every thing about it the food and what you supply for each customers ✅"
Плюси: "The flight and crew is always great"
Мінуси: "Food and not a great movie selection"
Плюси: "Entertainment was Okay, and that was the best of it."
Мінуси: "Customer service gave us false information about delays, almost missed our flight. The check-in agent had to call for manager. And the manager told us if we didn't check-in online, they wouldn't have let us board our flight. The seats were cramped, the food is way worse than it was before. I doubt that we will fly with Turkish Airlines ever again."
Мінуси: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Плюси: "Getting off the plane, getting on the plane"
Мінуси: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"
Мінуси: "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
Плюси: "Entertainment was great"
Мінуси: "Lack of leg room; lack of air flow during entire flight and seats could adjust their own."
Плюси: "Service, food."
Мінуси: "Check in booth when we checked in bags were very difficult to deal with."
Плюси: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"
Плюси: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Мінуси: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."
Плюси: "We left los angeles an hour late but was able to make the connection. Enjoyed the food and service. Fortunately the seat next to me was empty so I was able to spread out a bit and get some much needed sleep."
Плюси: "Economy class seats were comfortable and had more recline than most airlines."
Мінуси: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
Плюси: "Crew is amazing, as always"
Мінуси: "Allergic needs were not met"
"There was an enormous line at LAX trying to check in and check bags. Fortunately the staff were accommodating and allowed us to check our bags even after the deadline had passed -- but it was definitely an extremely stressful experience!"
"We flew First Class to LA from Denver on the Delta-branded contract airline - Sky West. On the way back, we flew First Class on a Delta Airlines owned jet, and the experience was so much better. The flights should have been comparable; but unfortunately cost-cutting by Sky West was evident."
"The terminal on my ticket was different than the gate number. We went through security and had to take a 15 min shuttle to a different terminal. Why not just go through security there? There were also no attendants at the gate to discuss seat assignments. My husband and I didn’t have seats together. Try on board crew was great, but the airport experience was lacking."
Мінуси: "More arm space and leg room for cabin"
Мінуси: "The check in process for Delta was a chaotic mess. There was no one to assist passengers, lines were crazy long. I overheard so many people complaining about missing flights and they could not get any help. I also think the amount Delta charges for luggage was insane."
Плюси: "The entertainment"
Мінуси: "The boarding"
Плюси: "The crew."
Мінуси: "Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell."
Плюси: "The crew did a good job in announcing the arrival of the flight and where we are at and how far we are flying overall did an excellent job"
Мінуси: "If they had orange juice lol"
Плюси: "The crew was amazing"
Мінуси: "The plane change in LA was confusing & not very clear."
Плюси: "Excellent crew."
Мінуси: "Gate agents were a little snippy."
Плюси: "The crew was helpful"
Мінуси: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
Плюси: "Friendly crew"
Плюси: "Friendly crew"
Плюси: "Crew was great!"
Мінуси: "Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers."
Плюси: "Easy boarding and very nice crew"
Плюси: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Мінуси: "everything was great. I love delta."
Плюси: "Not really"
Мінуси: "Being on time not delay 40 min"
Плюси: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."
Плюси: "Comfort and safety"
Плюси: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Плюси: "Middle seat was empty"
Плюси: "Social distanced seating"
Плюси: "crew was exceptionally kind and helpful. I felt they really cleaned up, sanitized, even participated sanitary clothes and hand sanitizer to everyone."
Мінуси: "Nothing, perfect. better than expected."
Плюси: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Плюси: "There was plenty of space, good entertainment, it boarded fast, took off on time, and had zero issues."
Плюси: "Felt safe and sanitary"
Плюси: "Arrived in PDX 15-20 minutes early."
Мінуси: "Social distancing on the seats"
Мінуси: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Мінуси: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Плюси: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Мінуси: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."
Мінуси: "... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information."
Мінуси: "Every thing was excellent"
Плюси: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Мінуси: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Мінуси: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
Плюси: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Мінуси: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Плюси: "Boarding was on time and the process was efficient."
Мінуси: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Плюси: "I liked the fact that were were able to watch movies complementary, staff was very kind and looked good and for the most part the air craft was spacious than United Airlines"
Мінуси: "I disliked the fact that their weren’t any charging station, I wasn’t able to to charge my telephone device previously but I thought I would be okay sonce air crafts that I have boarded have out lets to charge devices, was an inconviencesince I wasn’t anle to contact family. Also there was complementary movies to watch but there werent any head phones that were given, united aire lines provided us with head phones for entertainment."
Плюси: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Плюси: "Food was ok."
Мінуси: "Flight attendants could have been a little more friendly and helpful."
Плюси: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."
Плюси: "The flight was on time."
Мінуси: "This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember."
Мінуси: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
Плюси: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Мінуси: "I didn't like the food."
Плюси: "Crew was very good and nice on the flight"
Мінуси: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Плюси: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Мінуси: "On this occasion I actually enjoyed it all"
Плюси: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Мінуси: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
"I missed the flight!!!! , they left me !"
Плюси: "The crew was awsome"
Мінуси: "The food"
Плюси: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Мінуси: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"
Мінуси: "not enough food"
Плюси: "The Food and Service was good."
Мінуси: "All good!"
Плюси: "I was not allowed to board the flight."
Мінуси: "Consistency of communication online and at the airline counter about who is able to fly right now."
Мінуси: "There was a dilay"
Мінуси: "Everything was super. Really"
Мінуси: "I was charged $60.00 for luggage"
Плюси: "The bus was one of the most comfortable international flights I have ever been on."
Мінуси: "Somehow, our luggage never made it to Rome, despite a nearly four hour layover in Munich. Disappointing."
Плюси: "Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable."
Мінуси: "Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you."
Плюси: "Not much compare to other airlines"
Плюси: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Мінуси: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."
Мінуси: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."
Мінуси: "Female flight attendant was rude and unprofessional."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Crew, connections with other flights, entertainment"
Мінуси: "Lufthansa has always had great food quality but with this flight it was dissapointig."
Плюси: "Great movie choices . Flight on time, comfortable. No turbulence, smooth."
Мінуси: "I did not like the food … I’m allergic to dairy so I can’t have cheese or cream in pasta or milk in polenta with beef stew. So there wasn’t anything for me to eat. Plus the crew should tell you what kind of pasta you’re getting! I got the pasta but I didn’t know it was filled with cheese and cream but by the time they came back to me I told them that I can’t have this they didn’t have anymore left of anything so I didn’t have anything to eat. And the breakfast the next day was awful. And by the way I saw that the crew had a really good meal. I should be able to pick up meal ahead of time… When you’re booking. It was a long day with no hot meal."
Плюси: "The crew onboard the flight was very friendly and accommodating! They did their best with what they had. I also like that there were diabetic and vegetarian meals offered, although the diabetic meals should ideally focus on lower carbohydrate totals. Fruits and breads can pack just as much sugar as sweets."
Мінуси: "Starting with the boarding area at LAX, there was some really high pitched siren that kept going off over and over which no one seemed to care to investigate or do anything about. It was very irritating, and seemed to put lots of passengers in a bad mood before the plane even started boarding. Then when they announced boarding was beginning, everyone got up and created massed around creating four chaotic lines. It was a mess. We left 45 min late, which caused us to run to make our connecting flight because the person at the gate never told us it was also going to be leaving late. The plane itself was extremely uncomfortable as well. I'm 5'8" tall and that's mostly torso. I fit easily in the back seat of my buddy's mini Cooper, and I could barely fit in the space without my legs hitting the seat in front of me. That was before the guy in front of me put his seat back and made it so I could barely reach under my seat. Then there was the control panel for my personal video monitor. The panel was located on the armrest in just the right spot where Everytime I put my hand down I accidentally pressed a button to call the flight attendant, or turn the video screen on off, which was really obnoxious when I was trying to sleep and kept accidentally turning on the bright screen which woke me up. The video monitors we're also touch compatible, but the screen was horrible about registering finger presses which led to the lady in the seat behind me smashing the screen as hard as she could repeatedly with her finger, which vibrated all the was through my headrest so I could feel it as if she were trying to get my attention. There was also no air flow above the seats... You simply had to rely on the flight attendant to set a temperature that the whole cabin enjoyed, or you had to suffer silently. Finally, the reading lights on the plane we're so high up that turning one on lit up all the seats around you as well, which meant you had to choose to either sit in the dark and not read, or turn on your light and read quietly while the people around you cursed your name while attempting to get some rest."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Food was good. The flight left on time. There were so many movie options."
Мінуси: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."
Плюси: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Мінуси: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."
Плюси: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Мінуси: "it was all great and professional."
Плюси: "Great Service from the crew!"
Плюси: "Service on board was good."
Мінуси: "The walk to the connecting flight was too long and took a lot of time."
Плюси: "Service was efficient and non invasive."
Мінуси: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "Great Seats / Bedding Excellent Drinks Excellent Service Delicious Food."
Мінуси: "Boarding was a Zoo. No real First Class announcement; confusion of which line was Business, First, or Economy, no clear announcements. This is the 2nd time this is happened in a row. Not sure why. Movie Choices were pretty poor, but TV series made up for it."
Плюси: "Great service, legroom economy, on time"
Плюси: "Not a thing"
Мінуси: "Bad seats in premium economy. Rude staff."
Мінуси: "I assigned seats for me and my daughter but they separated us in both legs. That's not good"
Плюси: "Boarding procedure: well organized Crew: very polite and supportive Seat comfort: good Extra bottles of water very good idea Selection of magazines: good"
Мінуси: "Blankets too small, material only mediocre Food: rather mediocre (not very tasty); limited choices; poor quality Entertainment: audio and video selection needs to be improved; not was I was looking for; movies too old"
Плюси: "The food and service"
Мінуси: "I don't have my luggage yet!"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "We landed safely and weren't too delayed."
Мінуси: "Food has not been good."
Плюси: "Flight crew was friendly."
Мінуси: "There was at least 4 hours' delay in getting to St. Petersburg, due to the storm, and there was hardly any food or water served while waiting."
Плюси: "I like the flight from LAX to Frankfurt. Everything was comfortable and great service"
Мінуси: "The flight from Frankfurt to TLV was a joke. I paid a big a business class ticket. The business class was the same seats as coach the only thing is they have nobody sit next to you on a middle seat . That was not a comfortable seat. That was not a business size seat .very uncomfortable . No entertainment I will never fly with Lufthansa to Israel again I'm top of everything One of my surfboards got damaged badly and I have to file a claim in the airport. Very disappointed"
Плюси: "The flight left late and arrived late. I had ordered a wheelchair, for me. At the gate there were two of them for about 20 people. The people (personell) Spoke amost no English and only poor German. I was told to WALK, because no chair was avaailable or would arrive in due time. ABSOLUTE CHAOS: The 45 minutes delay at landing did not enhance things -- missed my connecting train. Dr, W. Hartwig"
Плюси: "This was one of the most aggravating flights. I had a connection. Both flights were delayed and i had to run through the enormous frankfurt with my carry on cat. When i got to the next flight it was delayed 30mins and there were little updates. When i arrived in oslo i was late and so missed my connecting train. I had to wait 6 hours in the station for the next train. An exhausting and frustrating experience. There was one helpful steward on the lax frankfurt flight but the rest of the staff was not helpful."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "Selection of movies in the entertainment section. Food"
Плюси: "Online check in is efficient, staff both at the airport and on board are friendly and helpful. Seats (economy) are OK. Onboard entertainment is good (good choice of films, TV shows and games)"
Мінуси: "Food - as usual airline food is mostly inedible and unappealing. I usually eat at the airport before the flight and skip the meal onboard."
Плюси: "The purser was very nice and professional, especially when some other crew members sometimes were not. Food was good and the seats were a bit less tight and narrow than in some other airlines."
Мінуси: "Our toddler kept pushing the call button, which was very hard to prevent. A first crew member told us to stop it without telling us how - which is quite difficult. Only the purser later helped us to find a solution by gluing something over it."
Мінуси: "If You want to change anything about Your ticket, You need to call call centar which You can't get a hold at least for 20 minutes, personel at the booking department is extremely unfriedly (that was a shock because this is a business of service), my suitcase was broken"
Мінуси: "Very annoying person next to me. I know that wasn't team's fault but she made my flight terrible."
Плюси: "Entertainment, comfort"
Мінуси: "Food was not good. Too salty."
Плюси: "Crew was great, on time flight, clean plane."
Мінуси: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Мінуси: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Мінуси: "Boarding was crazy. Could not everyone in the gate area."
Мінуси: "Information on arrival time was not correct"
Мінуси: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Плюси: "The crew was pleasant"
Мінуси: "Baggage checkin & flight boarding was slow & disorganized."
Плюси: "Just as I expected. And I made my last connection easily."
Плюси: "Food and service"
Мінуси: "Working wifi would be good. Better A/C. More comfortable seats"
Мінуси: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Мінуси: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Плюси: "Entertainment was amazing"
Мінуси: "Seats a bit hard"
Плюси: "Good for both."
Мінуси: "Bigger seats."
Мінуси: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Плюси: "Crew was great and professional."
Мінуси: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Мінуси: "Turn the lights on early making it hard to sleep"
Мінуси: "lost baggage"
Плюси: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Мінуси: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Плюси: "Nice people and good service"
Мінуси: "Not much"
Плюси: "Very pleasant, professional crew"
Мінуси: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Плюси: "The staff tried to help me when it was evident we would not arrive on time"
Мінуси: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Плюси: "Efficient crew"
Мінуси: "Long, slow line at check in. Not many new movies or tv shows"
Плюси: "The seats seemed to have more space on this plane which was nice."
Мінуси: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Плюси: "The entertainment options were good."
Плюси: "Good services!"
Плюси: "Sound was broken on my TV set!"
Мінуси: "Called stewardess twice to assist. No response!"
Плюси: "Friendly attendants. Decent food, and frequent snacks and beverages."
Мінуси: "No charging ports for electronic devices."
Плюси: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Мінуси: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Плюси: "Booked extra room seat which gave me good room for seating"
Плюси: "Pleasant flight"
Плюси: "Very friendly and helpful personnel."
Плюси: "My bagage broke"
Мінуси: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Мінуси: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Плюси: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Мінуси: "Nothing to be honest . All positive."
Плюси: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Мінуси: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Плюси: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Плюси: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Мінуси: "Nothing! It was all great!"
Плюси: "Jet airways flight till mumbai"
Мінуси: "Poor legspace in Klm flight till Amsterdam"
Мінуси: "Klm flight has very congested seating Getting information about eticket was pain"
Плюси: "quick boarding, responsive Airline stewardess, very polite."
Мінуси: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Плюси: "Crew was friendly, and the food was better than the usual KLM fare."
Мінуси: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Плюси: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Мінуси: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Плюси: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Мінуси: "Quite bummed the plane didn't have wifi / USB"
Плюси: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Мінуси: "Quite bummed that the flight didn't have wifi / USB):"
Плюси: "We really liked the KLM people, from the check in crew to the flight attendants."
Плюси: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Мінуси: "Food was not very good Tasteless and rubbery"
Плюси: "KLM food and service are great"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Авіакомпанії, які здійснюють рейси з Лос-Анджелеса до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Лос-Анджелеса до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Лос-Анджелеса до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Лос-Анджелеса до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Лос-Анджелеса до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Лос-Анджелеса до Києва з гнучкими умовами