We called chatdeal ahead of time to book a child meal for a daughter they said they did it but she was not given a child meal
The cabin crew was mediocre and were not cheerful at any time! Food was very mediocre compared to other Gulf airlines. Seats in economy was reasonable. My baggage didn’t arrive at the final destination and the local staff were not customer friendly in helping out. I hope my baggage arrives! Would still recommend the airlines if you want a decent connection to India or elsewhere.
Check the experiencing staff for gov staff may be more better...???
Movie choices are very limited, emirates choices were lot better
Плюси: "Yeah everything was good flight timing was very accurate I loved their service"
Мінуси: "Hotel or a waiting area should be arranged in case of flight delay"
Плюси: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Плюси: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Мінуси: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Плюси: "Crew was good"
Мінуси: "Boarding, comfort of seat"
Мінуси: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Плюси: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Мінуси: "Internet connection from Doha wasn't there,"
Плюси: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Qatar airline is one of the best ways to fly!"
Плюси: "Amazing experience. Pinnacle of customer service"
Плюси: "nice crew, great service"
Плюси: "The airline was helpful even though the flight was delayed"
Мінуси: "Unable to reserve any seats so ended up with the family split all over the plane"
Плюси: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Мінуси: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "The food and service."
Мінуси: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Плюси: "On time Very convenient price compared to other airlines"
Плюси: "Very comfortable flight with excellent service."
Плюси: "Good service."
Мінуси: "Poor choice of entertainment."
Плюси: "Good staff and service"
Плюси: "Flight services"
Мінуси: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Плюси: "Food crew and entertainment were all good thanks"
Мінуси: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Плюси: "Hosted services"
Плюси: "The service on board is excellent"
Плюси: "Good movies, Comfortable seats"
Мінуси: "Food could be better."
Мінуси: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
Плюси: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Мінуси: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"
Мінуси: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Плюси: "Gate crew was great"
Мінуси: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Плюси: "excellent service always a pleasure to fly with QATAR Airways"
Плюси: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Мінуси: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Плюси: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Мінуси: "Seat width is always an issue in economy, but nothing unexpected."
Плюси: "Good legroom, friendly crew."
Плюси: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Мінуси: "seat was not much comfortable"
Плюси: "The plane is very comfortable and the staff are friendly"
Плюси: "Felt like a new plane, with great service!"
Мінуси: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Мінуси: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."