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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Лондон Гітроу – Одеса
Більшості мандрівників, місце вильоту яких – Лондон Гітроу, а місце призначення – Одеса, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Одеса: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Лондон Гітроу, а місце призначення – Одеса, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Лондон Гітроу, а місце призначення – Одеса, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Одеса: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Лондон Гітроу, а місце призначення – Одеса, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
У базі KAYAK немає прямих рейсів за цим маршрутом. Тривалість найкоротшого рейсу з пересадками — 5 год. 40 хв..
Найдешевші за останні 3 дні квитки в один бік було знайдено на Декілька авіакомпаній (₴2 929) та Austrian Airlines (₴3 888), а найвигідніші ціни на переліт туди й назад – на Austrian Airlines (₴4 820) та LOT (₴4 900).
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за маршрутом Лондон Гітроу – Одеса, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за маршрутом Лондон Гітроу – Одеса протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Лондон Гітроу ви полетите рейсом однієї авіакомпанії, а назад за напрямком Одеса — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за маршрутом Лондон Гітроу – Одеса за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Didn’t like anything. Mediocre all round."
Мінуси: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."
Плюси: "Boarding was quick and good"
Плюси: "Nothing at all, whole experience was incredibly stressful"
Мінуси: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Плюси: "Crew very helpful."
Мінуси: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."
Мінуси: "More varieties of whisky on board"
Мінуси: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Плюси: "Staff were ok, did all they could"
Мінуси: "Not enough information especially for people with connecting flights"
Плюси: "Everything was on time and efficient."
Мінуси: "a bit late"
Плюси: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Мінуси: "No negatives."
Плюси: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Мінуси: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Плюси: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Мінуси: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Плюси: "Crew and service was amazing"
Мінуси: "No entertainment food Horrible"
Плюси: "I like everything about Lufthansa in terms of quality and service"
Мінуси: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Плюси: "Not much"
Мінуси: "Almost everything"
Мінуси: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Мінуси: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Мінуси: "Not entertainment at all"
Плюси: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Мінуси: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Плюси: "Made up most of the time. Latrobe leaving due to queue."
Мінуси: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."
Мінуси: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Мінуси: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Плюси: "The short wait for departure."
Мінуси: "The long complicated walk to the gate...."
Мінуси: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Плюси: "The environment was very nice. Relaxed and roomy"
Плюси: "The counter staff in Heathrow was great"
Плюси: "The crew were very helpful and friendly"
Мінуси: "The flight was delayed"
Мінуси: "Very very long walk plus train to baggage reclaim at Munich"
Плюси: "Everything was perfect ... pilots are so good and professional..!!)"
Мінуси: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Плюси: "It’s nice that Lufthansa still gives food onboard"
Мінуси: "My Lufthansa flight left with 1hour delay"
Плюси: "Smooth process. Regular updates."
Мінуси: "Late departure."
Плюси: "Good attitude"
Мінуси: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."
Плюси: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Мінуси: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."
Плюси: "Friendly helpful staff."
Плюси: "Fast and efficient boarding"
Плюси: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Мінуси: "Slim seats very uncomfortable and legroom too little"
Плюси: "The food and drinks was very good."
Мінуси: "The flight was late."
Плюси: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Плюси: "Free refreshments. Funny cabin crew!"
Мінуси: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."
Плюси: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"
Плюси: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Мінуси: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Плюси: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"
Мінуси: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."
Плюси: "Priority boarding with small kids"
Мінуси: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Мінуси: "Comfort mostly"
Плюси: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Мінуси: "Movies available weren't to my taste, which isn't important anyway."
Плюси: "Very good"
Мінуси: "Hi am happy"
Плюси: "Nice flight attendants,"
Мінуси: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Плюси: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"
Плюси: "Clean aircraft, polite crew."
Мінуси: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Плюси: "Good service overall, the ground crew was very helpful and friendly"
Плюси: "Decent amount of space between seats"
Плюси: "Seats more comfortable."
Мінуси: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."
Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Мінуси: "I had a weelchair and nobody assist me in Viene in Austria"
Плюси: "Nothing so far"
Мінуси: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Плюси: "Friendly staff, on time flight. Nice refreshments"
Плюси: "I watched three good movies during the flight to London. I enjoyed them."
Мінуси: "Nothing particular."
Плюси: "too short to tell."
Мінуси: "Not applicable"
Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"
Плюси: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Мінуси: "Flight was late"
Плюси: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Мінуси: "Nothing to dislike"
Мінуси: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Плюси: "Leg room, kind staff in the airplane"
Мінуси: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Плюси: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Плюси: "The seats on Austrian airline are very comfortable"
Мінуси: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"
Плюси: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Мінуси: "I was generally pleased with the value and qulity received."
Плюси: "Great crew, efficient boarding, on time"
Мінуси: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"
Плюси: "Free wifi on the return flight"
Мінуси: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."
Плюси: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Мінуси: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""
Плюси: "Everything was wonderful ,except for the poor food."
Мінуси: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Плюси: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Мінуси: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Плюси: "The service on board was fantastic. The flight was very smooth."
Мінуси: "We were stuck on the ground at London for what seems like ages."
Мінуси: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."
Мінуси: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."
Плюси: "Not at all a comfortable experience, but I suppose it served its purpose."
Мінуси: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."
Плюси: "Reasonably on time. Food and service were passable."
Мінуси: "Very old plane, the entertainment system was awful. Wifi did not work at all."
Плюси: "The crew were nice."
Мінуси: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"
Плюси: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."
Плюси: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."
Плюси: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Мінуси: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."
Плюси: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."
Плюси: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Мінуси: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."
Мінуси: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."
Плюси: "the best flight i ever had"
Плюси: "Getting off the plane! Never to return!!"
Мінуси: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."
Мінуси: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."
Плюси: "Salimos a tiempo . El business es muy confortable"
Мінуси: "La comida horrible . No se limpian los baños"
Мінуси: "Bigger seats the new ones are way to narrow"
Плюси: "Decent price for economy comfort seat, 4A."
Мінуси: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Плюси: "Great atmosphere, crew was excellent!"
Мінуси: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Мінуси: "Flight got cancelled"
Мінуси: "Don’t be late"
Плюси: "Entertainment was amazing"
Мінуси: "Seats a bit hard"
Плюси: "The entertainment was amazing"
Мінуси: "The seats were a bit hard"
Мінуси: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Мінуси: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Плюси: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Мінуси: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Плюси: "Food provided, staff kind"
Мінуси: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Плюси: "Crew was nice and efficient"
Мінуси: "Economy seats don’t recline enough."
Плюси: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Мінуси: "Transfer point needs upgrade."
Мінуси: "The flight was cancelled and had to be rerouted on United Airlines."
Плюси: "Crew was good"
Плюси: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Мінуси: "tough to sit on a plane for 9.5 hours"
Плюси: "Crew was in a festive mood, the meal was unexpectedly delicious"
Мінуси: "Seats ok, but could be more comfy"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Мінуси: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Плюси: "Face recognition was amazing"
Мінуси: "Too hot on plane"
Плюси: "Crew was great, very nice"
Мінуси: "Not enough legroom"
Плюси: "Friendly crew."
Мінуси: "So many people on a 747!!"
Плюси: "Snooth and efficiënt with a KLM service"
Мінуси: "No entertainment"
Плюси: "Comfort was better than on the previous Dash-8. Food was OK."
Мінуси: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Плюси: "Everything is top notch for an airline company."
Мінуси: "Nothing.... I enjoyed every moment of the flight."
Плюси: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Плюси: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Мінуси: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Плюси: "Food was good and crew members were very nice"
Мінуси: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Плюси: "Friendly staff, good service and on time departure/arrival."
Плюси: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюси: "Seats were comfortable"
Мінуси: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Плюси: "Flight crew; legroom even in cheap seats."
Мінуси: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Плюси: "In flight food was enjoyable"
Плюси: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Плюси: "Flight was on time and quick and comfortable"
Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Плюси: "Easy Boarding"
Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Мінуси: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюси: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"
Плюси: "Crew was friendly, and the food was better than the usual KLM fare."
Мінуси: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Плюси: "The cabin crew were fantastic and funny"
Мінуси: "Tiny seats"
Мінуси: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Плюси: "Quick and efficient flight. Crew very organized. Great language skills"
Плюси: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Мінуси: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
Плюси: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Мінуси: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."
Плюси: "All is excellent"
Плюси: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Мінуси: "Food could have been better."
Мінуси: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."
Мінуси: "Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot"
Мінуси: "No comments"
Мінуси: "Delayed without explaining?"
Плюси: "Quick flight, comfortable seats"
Мінуси: "Very, very stressful transfer"
Мінуси: "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"
Плюси: "Comfortable plane, good entertainment and very good food."
Мінуси: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."
Мінуси: "Delayed by one hour"
Плюси: "Crew not good"
Мінуси: "Everything is perfect you can take this flight"
Плюси: "Crew and staff were amazingly friendly. The seats were comfortable."
Мінуси: "The flight from Newark to Warsaw was delayed by over an hour."
Плюси: "Nothing. Arrived to Vilnius with 10 hours delay. Old airplane. Terrible food. Entertaiment system not working"
Мінуси: "flight was delayed 4 hours"
Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."
Мінуси: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"
Плюси: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"
Мінуси: "My luggage didn't arrive to Odessa. I hope, it didn't get lost in transit."
Мінуси: "Limited leg room and cramped quarters when person in front of you leans back."
Мінуси: "Was delayed. A huge guy was sitting next to me and taking the space."
Плюси: "Seat comfort. Smooth flight."
Мінуси: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Плюси: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Мінуси: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."
Плюси: "Good price. The in-flight meal was hot and delicious!"
Плюси: "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Мінуси: "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."
Плюси: "Crew was great."
Мінуси: "No on-board entertainment."
Плюси: "Good basic flight. Noticeably less leg room than other flights. Flight staff were pleasant."
Мінуси: "Flight was delayed an hour and a half. Liked the Minsk airport though."
Плюси: "Excellent job from boarding to the end of the flight! Thank you all!"
Мінуси: "My concern was the super small sit , but after all I am a big boy!"
Плюси: "Service in business class."
Плюси: "Flights ran on time."
Мінуси: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."
Мінуси: "was delayed for 4 hours."
Плюси: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Мінуси: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"
Плюси: "The crew was nice and courteous. Many amenities to pass the time. Getting off the plane was quick and painless. Food was reasonable."
Мінуси: "The flight was delayed an hour, which is fine, but no information was given to why and we started boarding at the updated takeoff time. The process of getting zones lined up and on the plane was a mess. They didn't communicate clearly about zones so every passenger got up and in line, lines weren't directed well, and people kept getting chastized for not knowing what was going on. Once we boarded the plane, we sat for an hour with no reasoning why we waited. When you already have a 9 hour flight, less time stuck in your seat is best. It was hard to understand the pilot when he spoke in English to know why we had delays and any updates while on the plane."
Плюси: "food prices, all on time"
Мінуси: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."
Мінуси: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."
Плюси: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."
Плюси: "Everything was great"
Мінуси: "Nothing to complain Everithing was great thank you"
Плюси: "Food was good."
Мінуси: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."
Мінуси: "No good meals available in the flight."
Мінуси: "Professional crew"
Мінуси: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."
Плюси: "Service, listening to my questions, overall!!"
Мінуси: "Seats were too small."
Плюси: "New airplains"
Мінуси: "Strict rules about hand baggage"
Плюси: "The food and service was very good."
Мінуси: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
Мінуси: "7 hr delay"
Плюси: "The seats were comfortable."
Мінуси: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."
Мінуси: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Плюси: "Crew amazing .. seats not comfortable"
Мінуси: "Delayed boarding .."
Плюси: "Nothing really"
Мінуси: "The airline should at least provide a snack. It's 4 hrs of travel."
Плюси: "The crew was fine."
Мінуси: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Плюси: "Evry think"
Плюси: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Мінуси: "Maybe, some entertainment???? But still a good flight even without it."
Плюси: "Good price basic amenities but all in all a great deal"
Мінуси: "Everything was great!"
Плюси: "Friendly staff. Comfortable plane"
Мінуси: "Delayed but only 15 min"
Плюси: "The flight was on time and pilots provided on time updates."
Мінуси: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Мінуси: "seats are not comfortable at all"
Мінуси: "Very bad experience overall"
Мінуси: "1 hour delay nearly cost me my connection no assistance provided"
Плюси: "I liked that it's first and last time"
Плюси: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Мінуси: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Плюси: "Everything was smooth from boarding to landing."
Мінуси: "Very slow check in. Unhelpful and unfriendly crew"
Плюси: "The price"
Мінуси: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Мінуси: "Not much"
Плюси: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Мінуси: "The boarding process was unorganized and a bit frustrating."
Мінуси: "Late Irritably staff No food"
Мінуси: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Плюси: "good crew."
Мінуси: "very not comfortable chairs"
Плюси: "You get what you pay for, nothing more and nothing less."
Мінуси: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Плюси: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Мінуси: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Мінуси: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Мінуси: "A lot of peoblems with this airlines. I will not use it again."
Мінуси: "Old plane"
Плюси: "Crew was very nice. Seats were comfortable."
Мінуси: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Плюси: "An early landing made my onward journey so much easier."
Плюси: "Way and take two taxi Please write in the mail In big laters the terminal"
Плюси: "Arrived 30 mins earlier"
Мінуси: "Nothing to dislike"
Плюси: "Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late."
Мінуси: "The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage."
Мінуси: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Мінуси: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Мінуси: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Мінуси: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Плюси: "plane was clean and staff was good"
Мінуси: "the plane was late due to changing of a tire on the plane while we were on board, then having to wait for another departure slot"
Мінуси: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Плюси: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Мінуси: "All food is for purchase. No in-flight entertainment."
Плюси: "The crew was very nice and attentive."
Мінуси: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."
Плюси: "As long as I arrive safely, price is the most important thing about a flight..."
Мінуси: "We were delayed going and coming back! Staff were not helpful on our way back. Unfortunately I had a very bad experience with using kayak as when I wanted to cancel I was very shocked that vayama charges $344 for changing both flights timings were as if I had booked through Pegasus themselves it would have been $75 , never again and I have deleted the app"
Плюси: "The seats were comfortable, plane was clean and tidy."
Мінуси: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."
Плюси: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Мінуси: "Respect your flights and people time.."
Плюси: "Delay in Kuwait Airport for 1,15 hours,caused missing our connection in Istanbol Airport to Trabzon and a delay of 7 hours.."
Плюси: "The actual flight to Turkey was ok. nothing horrible happened."
Мінуси: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
Авіакомпанії, які здійснюють рейси за маршрутом Лондон Гітроу – Одеса, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Лондон Гітроу – Одеса
Захисна маска на борту є обов'язковою. Маски на рейсах за маршрутом Лондон Гітроу – Одеса надаються
Дотримання безпечної відстані
Місця по центру на рейсі за маршрутом Лондон Гітроу – Одеса забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах за маршрутом Лондон Гітроу – Одеса
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки Лондон Гітроу – Одеса з гнучкими умовами