Very bad management of carry on baggage. I don’t care how many check in they allow compared to other airlines but they are worse for carry on piece…… never going to repeat this airline in future
Everything was excellent.
Poor boarding. Missed connecting flight. Had to stay in airport for 7 extra hours. Meal was provided but no accommodation provided and no lay flat seats. Would have been satisfied if a place to stay were provided for
Delayed and hour talking off and delay the other end unable to get into the gate, had to wait on the runway for almost 40 minutes, not what you need on a 25 hour journey from Australia to the UK. No reason was given for the delay taking off, on arrival because we were late our gate was taken. Poor experienced.
Check the experiencing staff for gov staff may be more better...???
Плюси: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Плюси: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Мінуси: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Плюси: "The staff was very friendly was nice trip"
Мінуси: "The food was not great"
Плюси: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Мінуси: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Плюси: "As always crew magnificent"
Плюси: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Мінуси: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Плюси: "Crew was amazing"
Плюси: "Food and leg room"
Мінуси: "All was fine"
Плюси: "Empty plane."
Мінуси: "Service very reactive, particularly with so few passengers."
Плюси: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Мінуси: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Мінуси: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Very efficient and comfortable flight."
Мінуси: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Мінуси: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."
Плюси: "The airlines' film library offers plenty of movies to watch."
Мінуси: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."
Плюси: "New plane and Q suite was excellent"
Мінуси: "The AVML selection could be better"
Плюси: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Мінуси: "Can't find any fault...Sorry!"
Плюси: "The crew was friendly"
Мінуси: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Super check in, great entertainment options"
Мінуси: "Cabin crew were not very helpful. Food was average at best."
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Same as above"
Мінуси: "Same as above"
Плюси: "On time Very convenient price compared to other airlines"
Плюси: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Мінуси: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Плюси: "All good thank you + food and crew and entertainment"
Мінуси: "All good thanks"
Плюси: "The overall experience"
Плюси: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Плюси: "Films Service"
Мінуси: "Not enough films"
Мінуси: "Seat number was the same but different position from one reserved online"
Плюси: "The Qatar crew was great and the entertainment was on point."
Мінуси: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Плюси: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Мінуси: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Мінуси: "Should use 380 craft"
Плюси: "best airline food ever"
Мінуси: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Плюси: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Мінуси: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."
Плюси: "High quality gluten free meals (best I've had on Qatar Airways)."
Мінуси: "Seating needs to be more spacious."
Плюси: "Truly give star service for business class"
Плюси: "Flight was good. Cabin crew very good. Food good."
Мінуси: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Плюси: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Мінуси: "The song selections were somewhat old and should be looked at."
Мінуси: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Плюси: "Excellent Cabin Crews, Flights on time"
Мінуси: "Food is mediocre at best, comfort on 787 is terrible."
Мінуси: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Плюси: "Overall the flight was great"
Мінуси: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Плюси: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Мінуси: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Плюси: "Slept most of the way"